KCOM レビュヌ 

4,139
•
TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Blake and Ellis arrived exactly when they said they would. Talked me through the options for my installation. Carried the work out very efficiently. When they had finished I couldn’t even see where... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Blake and Ellis came to install my WiFi this morning. Absolutely lovely lads who made it such a relaxed and comfortable experience. They cracked straight on and made sure everything was up and working... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Friendly, helpful, tidy and efficient fitters. Turned up on time. Took their boots off at the door. Helped make sure connection was ok with devices/TVs etc. Helped set up the app. Can't fault the inst... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Not worth 1 Star!! My phone not worked for 2 days rang so called customer service on both days 30 and 20 min on hold respectively still Awaiting call back What customer service ? And they then h... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンタヌネット サヌビス プロバむダ

圓該䌁業による蚘述

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

4139件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(4,139)

過去12か月のレビュヌ数: 1,073ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

Good call

Good call, polite, although felt the caller was a little too friendly

2026幎6月5日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning,

We’re sorry to hear this. We’ve requested your contact details so we can look into it further. Please don’t hesitate to get in touch.

Kind regards, Ella.

5぀星のうち5の評䟡

Overall great product

Overall great product, great and easy delivery via amazon. Had to call customer service to verify router configuration. However, due to the simplicity of connectivity/ setup i thought i was not doing the right setup BUT it turned out the setup was so simple with No interaction needed i was panicking for no reason. Great great product.

2026幎5月29日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Michael.

Thank you for sharing your experience - we’re glad it’s been a good one.

Kind regards, Ella.

5぀星のうち5の評䟡

Brilliant service

Lovely lads, really fast job. Good laugh and explained everything perfectly. Top marks

2026幎6月12日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Ewan.

We really appreciate your feedback and are glad we could help.

Kind regards, Ella.

5぀星のうち5の評䟡

Great OneTouchSwitch experience when


Great OneTouchSwitch experience when switching from my old provider to KCOM. And the team was super helpful with the queries. 100% recommend now that the packages are more competitive.

2026幎6月5日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Sanjay.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

5぀星のうち5の評䟡

Reliable broadband

I've been with KCOM for many years and have always found them to give an excellent service. My contract was due for renewal and I was offered what I consider a good deal. It was easy to renew my contract and a follow up query of mine was answered promptly and efficiently.

2026幎6月12日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Mark.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

5぀星のうち5の評䟡

Excellent

Just had KCOM, only took just over an hour. Special mention to Matt and Jake who installed everything, great customer service, thanks again Matt! Highly recommend

2026幎6月11日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Carly.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

5぀星のうち5の評䟡

Great Customer Experience

On time, took me through step by step, great couple of guys who took pride in their work with a smile

2026幎6月11日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Dave.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

Had our internet installed today by


Had our internet installed today by Matt and Jake. Both were very efficient and polite.
I had to be out and the guys ensured that the job was finished by time I had to go they even sorted the app on my phone as I’m not very good with stuff like that.
Definitely a pleasure to have them fit the equipment and nothing was too much trouble. You couldn’t tell where they had been once finished.
A credit to KCOM thanks guys

2026幎6月9日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

Thank you for sharing your experience - we’re glad it’s been a good one.

Many thanks,

Adrian

5぀星のうち5の評䟡

Broadband Choice

Looking for a faster broadband at competitive prices and local call centre Kcom ticked all the boxes for me.

2026幎6月8日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

We’re grateful for your support and thrilled you’re enjoying our service.

Many thanks,

Adrian

5぀星のうち5の評䟡

KCOM is the best.

KCOM has proven to be a reliable and caring service. Especially getting older, technology can be confusing but KCOM are patient and kind. I came back to them after trying one of the new providers and tell all my friends, that KCOM is the best service around. I’ve been back with them a year now and when my contract came to an end, found once again the help and advice I was given, is second to none. I’m a very happy customer.

2026幎5月31日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

Thank you for your kind words - we’re delighted you’re happy with our reliable and caring service.

Many thanks,

Adrian

5぀星のうち5の評䟡

Quick

Quick, service. Reporting problem easy.

2026幎5月27日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

We’re happy to know you’re satisfied. Thank you for your support.

Many thanks,

Adrian

5぀星のうち5の評䟡

Fantastic experience with k com

Fantastic experience with k com.
Quick to answer the call. Questions answered, fast service and advice. Prompt appointment and book in. Set up direct debit without issue really polite and pleasant. Completely different experience to sky. I would recommend kcom any day over other broadband providers. Great customer service, local staff and efficiency

2026幎6月8日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Many thanks,

Adrian

5぀星のうち5の評䟡

KCOM we're cheaper than previous


KCOM we're cheaper than previous supplier. The download and upload speeds were excellent and way faster than previous provider.
Recommended.

2026幎6月8日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

Your positive comments mean a lot to us - thank you.

Many thanks,

Adrian

5぀星のうち5の評䟡

Great service

Great service

2026幎6月8日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Many thanks,

Adrian

5぀星のうち5の評䟡

I had problems with my account due to
sky

I had problems with my account due to Sky trying to get me to order every product they sold, Victoria at KCOM made sure my KCOM account was still secure and up and running, also Matt from tech support was able to help me with my buffering problems and broadband speeds, both were very helpful and polite, and able to sort out my problems.

2026幎6月8日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Many thanks,

Adrian

5぀星のうち5の評䟡

Excellent service from Matt & Jake!

Matt and Jake installed our KCOM broadband today and they were absolutely brilliant. They were professional, efficient, and made the whole process completely hassle-free. Both of them are a absolute asset to the company. Couldn’t be happier with the service! thank you both, Margarita & Craig 🀩🀩🀩

2026幎6月5日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Afternoon,

Thank you for sharing your experience - we’re glad it’s been a good one.

Many thanks,

Adrian

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報