LANDBAY ロゎ
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LANDBAY レビュヌ 

637
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TrustScore 5段階評䟡の4.5

4.4

金融機関
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5぀星のうち5の評䟡

Landbay is an excellent lender to work with. The process from application through to mortgage offer was incredibly smooth, with clear communication and efficient turnaround times throughout. A sp... もっず芋る

5぀星のうち5の評䟡

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... もっず芋る

5぀星のうち5の評䟡

Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... もっず芋る

䌁業が回答したした

䌁業情報

  1. 金融機関
  2. マヌケット オペレヌタヌ

圓該䌁業による蚘述

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

637件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(637)

過去12か月のレビュヌ数: 133件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Increased rates at the end of the


Increased rates at the end of the process. Absolutely terrible way of doing business, severe delays with the application.

2026幎5月8日
自発的なレビュヌ
LANDBAY ロゎ

LANDBAY からの回答

We're sorry to hear about your experience, particularly the delays and the rate you ended up on. This isn't the standard we aim for, and we'd like to look into what happened.

Please get in touch directly so we can go through the details with you.

5぀星のうち5の評䟡

Our BDM assisted with getting a stalled


Our BDM assisted with getting a stalled completion across the line, allowing the client to keep their interest rate.

2026幎5月7日
LANDBAY ロゎ

LANDBAY からの回答

Hi Hayley,

We're so glad we could help get your case across the line. Thank you for taking the time to leave us a review. We look forward to working with you again soon!

5぀星のうち5の評䟡

A complex case which was handled very


A complex case which was handled very well and understood by the underwriter. The complexity was in the legal work but Landbay behaved in their usual reliable way to a successful conclusion. A top 5 lender all day long.

2026幎5月1日
LANDBAY ロゎ

LANDBAY からの回答

Thank you for the feedback Gary. We’re really pleased to hear the case was handled well and that our underwriter support made a difference, particularly with the legal complexity.

5぀星のうち5の評䟡

Under writer Collette on the case was


Under writer Collette on the case was very helpful and informative.

2026幎4月16日
LANDBAY ロゎ

LANDBAY からの回答

Thank you for your feedback Nick. We’re pleased to hear Collette was helpful and informative throughout the case and we’ll be sure to pass on your review!

5぀星のうち5の評䟡

Simple process through to legals which


Simple process through to legals which were completed on time

2026幎4月14日
LANDBAY ロゎ

LANDBAY からの回答

Hi Nick, thank you for your feedback.

We’re pleased to hear the process was straightforward and that legals were completed on time. We really appreciate you sharing your experience working with us.

5぀星のうち5の評䟡

Straightforward underwriting

Straightforward underwriting, great support and speed. All you need from a Specialist Bank

2026幎4月13日
LANDBAY ロゎ

LANDBAY からの回答

Thank you for your review Al.

We’re pleased to hear you found the underwriting straightforward and appreciated the speed and support from the team.

We look forward to workign with you again soon!

5぀星のうち1の評䟡

Case cancelled without notice

Landbay cancelled the case due to lack of response from the solicitor who was dealing with their requirements.
Zero communication to myself (broker). Case was re-instated but then client needed to sign all new documents which caused delays.
Intermediary submitted business should have the intermediary involved and informed at every stage. Poor from Landbay on this occasion.

2026幎4月10日
5぀星のうち5の評䟡

Process was simple

Process was simple, quick and efficient with good communication throughout.

2026幎4月2日
LANDBAY ロゎ

LANDBAY からの回答

Hi Marcus,

Thank you for your feedback. We’re pleased to hear the process was simple, quick and efficient, with strong communication throughout.

We really appreciate you sharing your experience!

5぀星のうち5の評䟡

Excellent communications and


Excellent communications and underwriting.
speed of service on all aspects from initial application to completion a breath of fresh air.

2026幎4月1日
LANDBAY ロゎ

LANDBAY からの回答

Hi Paul,

Thank you for your feedback. We’re pleased to hear you found the communication and underwriting excellent.

A breath of fresh air is exactly what we aim to be!

5぀星のうち1の評䟡

Poor customer service for redemption

This lender moves quickly for new applications. However when redeeming the mortgage the company took several months even for a straightforward cash repayment because their staff were not properly trained to deal with the matter. They staff were incompetent and rude and the company was so slow and they forced me to pay additional interest at much higher rates because they were so slow. Always use a broker!!

2026幎3月26日
自発的なレビュヌ
LANDBAY ロゎ

LANDBAY からの回答

We're sorry to hear about your experience, and we'd like to put this right.

We reached out via Trustpilot but haven't heard back. We do need to hear from you directly to investigate this properly. If you can contact us with your name and mortgage account number, we'll pick this up straight away.

When we receive large or unusual cash payments, we're required to carry out verification checks before applying funds to an account. This is a legal requirement for all lenders, but we understand it's frustrating when you're trying to redeem your mortgage and want certainty on timings.

Please get in touch at enquiries@landbay.co.uk or on 020 7096 2700 and we'll be able to take this forward for you.

5぀星のうち5の評䟡

Fantastic as ever!

Fantastic as ever!

Shout out to Chloe Newton Underwriter and Ian May BDM.

2026幎3月17日
LANDBAY ロゎ

LANDBAY からの回答

Hi Narinder,

Thanks for the great feedback. Brilliant to hear Chloe and Ian delivered such strong support.

We’ll be sure to pass on the shout out!

5぀星のうち5の評䟡

Recent experience on buy to let remo

Excellent experience from BDM Alex who is top tier , right through to underwriting and post offer . Highly recommended .

2026幎3月2日
LANDBAY ロゎ

LANDBAY からの回答

Hi Steve, thanks for the review.

Great to hear Alex delivered top‑tier support, right through to post‑offer.

We really appreciate the recommendation!

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