Lawn Mower Parts Online UK レビュヌ 

106
•
TrustScore 5段階評䟡の3

2.9

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5぀星のうち1の評䟡

Ordered a lawnmower bulb on 28th and got order note next day. Despite saying up to 6 days for delivery, I get a notification from RM on 7th Oct to say they received the item. Its 8th October tomorrow... もっず芋る

5぀星のうち2の評䟡

Don't buy from them buy from the parent company on eBay, international systems and equipment based in Ireland. I thought this UK company would deliver quicker being UK based and having the items in st... もっず芋る

5぀星のうち5の評䟡

Excellent service, correct part delivered in 3 days - a tricky fit, so relieved properly machined, all belts lined up perfectly and up and running before the next storm! Highly recommend, Many tha... もっず芋る

5぀星のうち3の評䟡

We saw online photos of a Stihl strimmer harness for £40.49 & bought from this company. What eventually arrived was a strimmer harness made by Pirhana which is a cheaper version. On complaining to th... もっず芋る

䌁業が回答したした

䌁業情報

  1. 芝刈り機専門店

圓該䌁業による蚘述

Lawnmower Parts Online is the UK's largest Online Lawnmower parts Supplier who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery. We provide these parts at great factory-direct prices. We have an ever expanding range of filters, belts, cables, blades, service kits, etc. but if you cannot find what you are looking for please send us an email and we'll do our best to find it for you at a great price. We have access to parts for almost every make of lawnmower. We have access to parts for almost every make of garden machinery, so if you cant find an item on our site, just contact us!


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2.9

たあたあ

TrustScore 5段階評䟡の3

106件のレビュヌ

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2.9

すべおのレビュヌ

(106)

過去12か月のレビュヌ数: 50ä»¶

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5぀星のうち1の評䟡

No good bad service

Item out of stock I said I would wait but still not received well after the 10 days they said it would take. Communication is terrible as they send one email saying they will investigate then nothing still no goods but still charged for them... I would not recommend....

In response to your response tried contacting you just get one email back then no follow up over and over...

2025幎5月24日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

We’re really sorry to hear about your experience and for the delay with your order. We’d like to get this resolved for you as quickly as possible, but unfortunately, we’re unable to identify your order from the review alone.

Could you please contact us at info@lawnmowerpartsonline.co.uk with your order number or the email address used at checkout? We’ll look into this as a priority and ensure you receive either your item or a full refund.

We appreciate your feedback and would welcome the opportunity to put things right

5぀星のうち4の評䟡

All okay in the end.

So, ordered belt on Sunday and it arrived Thursday but they had picked the wrong one. It was also not a Genuine belt but alternative brand. Emailed and called and after a long time on hold got the option for a call back. A lovely lad called Callum called me back. We had a debate about the website description of OEM which suggests to me an original genuine belt, however, the company interpret it as meaning a belt built to the OEM spec but can be an alternative brand. I wanted an original so cancelled my order. They have provided return postage due to picking error. I await a full refund on return which they have promised. I can’t give 5 stars based on the picking errors and telephone wait time. I also think that OEM should mean it’s a genuine part from the OEM rather than just the spec but perhaps that’s up to interpretation.

Callum was helpful and polite and quick to resolve so pay rise for Callum!

2025幎5月22日
自発的なレビュヌ
5぀星のうち1の評䟡

Don't bother.

Never able to speak to anyone on the phone, on hold for 20 mins at a time then cut off, ordered 12 business days ago and still not received my order, although they quote 2-3 and charge you for the privilege.

2025幎4月29日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

We're very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide.

Please could you email us at info@lawnmowerpartsonline.co.uk with the details of your order? We’ll investigate this as a priority and work to resolve it as quickly as possible.

Apologies again for the inconvenience, and thank you for bringing this to our attention.

5぀星のうち4の評䟡

Very helpful when a lack of updates arose

Took payment for two replacement lawnmower blades on 7th April. After a problem somewhere with email notification since, we now have confirmation that the order is already on the way. Thank you for sorting this out.

2025幎4月7日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

We're really sorry to hear about your experience and completely understand your frustration.

This certainly isn’t the level of service we aim to provide, and we’d like to get this sorted for you as soon as possible. Please could you email us with the details of your order to info@lawnmowerpartsonline.co.uk so we can investigate and resolve this for you right away?

Thank you for bringing this to our attention, and we hope to hear from you soon.

5぀星のうち1の評䟡

Has been impossible to contact about missing paid forparts

We ordered and paid for parts at the beginning of March and to date we have not received them 4th April 2025.
There might be a good reason for this which happens but I have emailed/phoned numerous time, even used their return call facility to no avail/I have also gone as far as send my query via the contact form on the website. So far at this date the service has been appaling

2025幎4月4日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

We’re very sorry to hear about your experience and truly apologise for the lack of communication you’ve encountered. Our phone lines have been exceptionally busy recently due to high volumes of customer enquiries, and we’re working hard to respond to all calls, voicemails, and emails as quickly as possible.

We’d really like to get this resolved for you. Please could you email your order number to info@lawnmowerpartsonline.co.uk, and we’ll prioritise looking into this right away?

We fully understand your frustration and apologise again for the delay and inconvenience caused.

Kind regards,
The Lawnmower Parts Online Team

5぀星のうち5の評䟡

Fantastic experience that truly deserves 5 Stars

Fantastic experience that truly deserves a five-star rating! The website is beautifully designed, making it easy to navigate through their extensive selection of products.

What really impressed me was the exceptional customer service. I had a few questions about specific products and the team responded promptly with knowledgeable answers.

Shipping was incredibly fast, and my order arrived well package.

Overall, my experience was fantastic and I can't wait to place my next order!

2025幎2月27日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

Thank you for your kind review! We're so pleased to hear that you had a great experience with our website, customer service, and delivery. We appreciate your support and look forward to helping you again in the future!

5぀星のうち5の評䟡

Had fantastic service from Freddy over


Had fantastic service from Freddy over the phone helping me get the right part ordered.

Really appreciate your help.

Thank you!

2025幎2月20日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

Thank you for your review! We're delighted to hear that Freddy was able to assist you in finding the right part. We’ll be sure to pass on your kind words. If you ever need anything else, we're happy to help!

5぀星のうち5の評䟡

Great service fast delivery

Great service our new blade came so fast and we’re now ready for the spring and our first cut of the year

2025幎2月11日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

Thank you for your review! We're glad to hear your new blade arrived quickly and you're all set for the first cut of the year. If you need anything else to get ready for spring, feel free to reach out

5぀星のうち5の評䟡

Great customer service

Great customer service, knew the right part, ordered paid and received it within a few days. Great company to deal with.

2025幎2月4日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

Thank you for your review! We're pleased to hear you had a smooth experience and received the right part quickly. We appreciate your support and look forward to helping you again in the future!

5぀星のうち5の評䟡

Good company great prices and free


Good company great prices and free shipping a big plus, an invoice included which is good to see and fast delivery via royal mail , good job

2025幎2月7日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

Thank you for your review! We're glad you’re happy with our prices, free shipping, and fast delivery. We appreciate your support and look forward to serving you again!

5぀星のうち2の評䟡

Wrong item

Ordered a carb for Stihl HS80 the only one listed on their site. What i was set was very different looked nothing like the image on the site (the image was an exact match to the original) took a while to get through to customer service only to be told there 3 different carbs, they offered to try another but opted to send it back for a refund and go to another supplier who can send what is ordered rather than trial and error. Waste of time and money, poor experience will not be using again. How hard is it to take a photo of the product you are selling and list it on your website?!?!?.

2025幎2月27日
自発的なレビュヌ
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

We’re sorry to hear that you were unhappy with your experience. The Stihl HS80 can indeed have three different carburetors, each with its own unique part number. We do our best to provide accurate listings, but due to variations in models, it’s always important to match the part number rather than relying solely on the image.

When you reached out, we offered to help resolve the issue by supplying the correct carburetor, but we understand that you preferred to return the item instead. We respect your decision and will processes your refund on your orders return.

We appreciate your feedback and will continue to improve our listings where possible. If you ever need assistance identifying the right part in the future, we’d be happy to help.

5぀星のうち5の評䟡

Value for money

Arrived on time.

2024幎11月8日
Lawn Mower Parts Online UK ロゎ

Lawn Mower Parts Online UK からの回答

Thank you for the review! We're glad to hear your order arrived on time. If there's anything else we can help with, just let us know

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