Lazada レビュー 803

This company reeks incompetence fron the couriers to the customer service and greedy top management!! I DONT WANT A REFUND!! I WANT MY ORDER DELIVERED!! HOW ARE YOU NOT UNDERSTANDING THIS?? THE INCOVENIENCE YOUVE CAUSED AND THE TIME IVE WASTED DUE TO THIS WHOLE THING, IT SHOULD BE MORE THAN A REFUND!!! Everyone will know about this incompetence!

I have just received what was supposed to be a cordless drill from Lazada. Upon opening the package instead of a drill, the box was full of rocks! I sent several messages to the seller as well as Lazada. As yet there has been no replies!!!!!! If I don't hear back I will post this on social media and the clubs I belong to so that others know that there are serious problems with Lazada!

Terrible customer service. Put an order in for a few items . Order was cancelled apparently to non payment. Our bank confirmed it was paid to a Lazada we have sent various confirmations from our bank to show it was paid . Lazada customer service not interested won’t even consider looking into it on their side . Now not responding to our messages and we are out of pocket . Shocking customer service

Lazada is not customer oriented, they support the sellers before the buying public. If you don't carefully pay attention to the adds you will get burned. When resurching items you will find pictures of items that you are looking for, but when you purchase you may get a get something of lessor quality.
The art of deception is very much alive at Lazada.

Bin oft in Thailand und bestelle regelmäßig bei lazada Thailand. Qualität erfüllt oftmals nicht europäischen Standards. Viel billiger Mist. Teilweise jedoch auch gute günstige Produkte. Wenn man das System kapiert hat kann man Schnäppchen machen. Lieferung hat nur 1 x von 100 Käufen nicht funktioniert. Anbieter ging wohl Konkurs. Erstattung funktioniert immer.

This is what Shopback tells me:

Thank you for reaching out to ShopBack in regards to your rejected transactions.

Our partnered merchant has validated LazadaID:999935897637 purchases and has categorized your order under "Fraudulent Activity". Unfortunately, we are unable to appeal this to the merchant.

A little insight on how the merchant categorized this, they tag your transactions based on many factors, rather than just checking a user’s account status. They also take into consideration the user’s behavior on purchases, for instance: links between sellers and buyers or across buyers which might not affect your actual account status but will result in disqualifying purchases for Cashback. Do note that the merchant holds sole discretion in determining whether your purchases will qualify for Cashback.

We hope you understand it is not our intention for you to be categorized as such. We only earn a commission on orders that are successfully referred, which we then share in the form of Cashback with you. If the merchant is unable to pay a commission, we are not able to reward you with Cashback. We hope you can understand our position.

Hope this clarifies the matter, thank you, and have a nice day! Shopback.

Fraudulent?! Maybe because i use a foreign IP adress to order for my family in the Philippines? But to declare that Fraudulent is insane. I lose thousands in cashback now due to this nonsense. And Lazada is silent.

Latest fashion clothes available in this site

Lazada give an estimated delivery time as a 4 day span from 9 am to 10 pm.

The biggest joke ever. Try this in a modern country, and you will be out of business within a week. You can't even choose a pick up point outside Manila. I rather pick up myself than dealing with their shoddy door - to - door service.

My items keeps going back without delivery attempt, they always tag it buyer not at home. I WFH!!!!! Chat with support to let them know of the delivery issue! LEXI is a nightmare!!
Trying to delete the app today, they won't let me. Want me to wait 40 days. What for? In case I changed my mind? Nope! I found better items and pricing offers with Temu and Zalora. I don't need it anymore. Let people delete your app whenever they want, do not trap people like this. You're a waste of space on my phone.

I'm so tired of paying for priority delivery and then Lazada changing the "guaranteed" delivery date.

For example, I had an item with a "guaranteed" delivery date of August 20.

Now we're on August 20, they've simply changed the "guaranteed" delivery date to August 22.

This has happened so many times.

How can they make these promises and charge for priority delivery when they're nearly always 2-3 days later than promised?

On 19.05.2024 i ordered from the seller "TAO Fitness Equipment" a olympia bar for ₱8,937.00. On the same day the seller set the status on "Your package is packed and will be handed over to our logistics partner." and sent me a fake tracking number (837640050398985_760137641493) from delivery partner Cainiao. Latest arrival date should be 3 of July 2024. Until now came nothing and when you want to look up the tracking number on the website of Cainiao, it says the tracking number doesnt exist. I contacted beginning of July the customer service from Lazada and since that time, i hear only excuses from them, that they are deeply sorry and are working hard on this case to resolve it. Since 1.5 months nothing happend and i get no help from them. They are protecting SCAMMERS - stay away from Lazada!!!

My account is inaccessible due to a problem they have with my phone number. I have wasted hours on this and other problems with them. They promised to follow up , but nothing happens. Promised emails never arrive.

Ich habe einen e-scooter gekauft für meinen sohn. der scooter war augenscheinlich fast so groß wie ein benziner und sollte angeblich strassentauglich sein mit einer höchstgeschwindigkeit von 30-40 Km/h. Als das Teil ankam traute ich meinen augen nicht. Das war ein scooter für kinder von 2-6 Jahren für den innenbereich. Material und größe waren absolut lächerlich und von minderstwertiger qualität.

Als ich das teil zurückschickte wollte der verkäufer es nicht zurückerstatten. lazada ging in einen disput den ich verlor weil ich wohl keine bilder gemacht hatte.
eine unverschämtheit. da sieht man mal wieder wie Lazada mit seinen Kunden umgeht sobald ein problem auftritt. ich bin seit fast 10 jahren kunde und abe sicherlich für mehrere hunderttausend Baht dort eingekauft. Trotzdem lässt lazada einen hängen sobald ein problem auftritt. ich habe schon seit geraumer zeit gemerkt das sich in lazada mehr und mehr betrusverkäufer tummeln. man merkt das an den bewertungen und den shopnamen. diese shops agieren unter bis zu 10 verschiedenen namen die alle den gleichen artikel anieten und unmengen guter bewertungen haben die alle gafakt sind. also bei lazada besser aufpassen. nichts über 1000 baht kaufen und schon garnicht im voraus zahlen. wenn da mal was scheifgeht ist wohl zu verkraften. am besten ist bei shoppee oder shein oder line-shopping ein zu kaufen da gibts keine probleme und die artikel sind meist sogar billiger.

Lazada one sided 'froze' my account, as they said due to technical IT problems. Although contacting them already three times, they still have not sent an (promised) E-mail about what to do to reactivate the account. Looks like this is the end of buying something through their platform.

The "Easy returns" is a myth. Lazada is the ripoff of the century, the shame, shame, shame. I lost 3600K for a leaves blower. You can't post negative comments about the seller. Lazada is harboring crooks, counterfeiters, scammers, and the like. Shame! Shame! Shame!....... Please spread the word wherever you can, be it on FB pages you follow, and your page too as I do. If don't the evil will prevsil
One of the most notorious scammers on the Lazada (But the only) is tiangong_electricaltools. He does not show any physical address, where to find him to suit him in a court of law. He's also selling under different profiles. Search on Lazada and Shopee for tiangong_electricaltools

I ordered an item, but there has been no progress on the delivery, and the status has been stuck at "Packed and Ready to Ship." I tried contacting the seller, but there is no way to speak to a live person, and I have experienced the same issue when trying to reach Lazada support through the app.

I managed to speak with a live representative twice through chat, but they closed the issue without resolving it. It seems that speaking with your live representatives is a waste of time since all they do is make a follow-up and then close the issue.

This item was purchased in March, and until now, there has been no refund or progress. You could have refunded the amount so that I could reorder the item, or you could have reordered it yourselves.

Pangit ng lazada ngayon 2024 lalo na sila puro pa cancel orders.

Dear Lazada Customer Support,

I am writing to express my frustration with the Lazada Pay Later service. Despite paying my balance in full and ahead of time, I am unable to use the service. Every 16th of the month, I attempt to place orders, only to find them canceled or not going through.
Especially atomePh is their counterpart in this process.

Given this recurring issue, I am considering switching to another platform. Please advise on a resolution.

So people who are using lazada, stayaway from this app.

Lazada has been cancelling customer order and return after few weeks to enjoy free interest. For every few orders past 3 years at least a quarter is return. Not customer cancel but Lazada. They just want to enjoy Yr money fir a while, be careful.

I ordered LPGas Regulator with Safety Breaker..
I received just this morning,July 1,2024 LPGas Regulator only. Where is the Safety Breaker??
I am very much disgusted of this item I received today.
I want my money back..
The sender of the item is matias Store PH
Paso de blas, Valenzuela city, Metro Manila.