Leaders - Milton Keynes レビュー 

In a single word, Joanne Kendall is phenomenal. I'm immensely grateful for her unwavering patience and support throughout my journey. Thank you.

My tenants have recently moved out leaving the house absolutely filthy with trashed appliances and about 2 skips worth of rubbish in the garden and garage I am not giving Leaders 5 stars as I think this property
should have been checked more thoroughly but I am giving their employee Daniel Dixon 5+ stars as he has been absolutely fantastic with sorting out this mess his communication has been amazing thank goodness I was lucky enough that he dealt with everything with brilliant advice and all handled very efficiently! thank you Daniel

So me and my misses found the perfect house for us to move in as we need to size up as we have a toddler.
When the estate agent showed us the house, we have noticed that one of the garages was full of furniture and landlords stuff, the annex was same, full of items that doesn’t belong to the house, the driveway was not finished, some slabs where just thrown there( not safe environment for my son),gate not working, they didn’t even bother to empty the trash bins… We clearly specified that we want everything removed as we want to use the entire space (thats the reason of moving!)
We have been told by the agent that the landlord said its ok, he will do everything when he’s coming back from holiday.
In this entire time(2 weeks) we kept calling and sending emails because they didn’t update us, they just wanted us to sign the contract
We paid the holding deposit and gave the notice to our current landlord, waited for the landlord to get the house ready, when today we received a phone call saying “unfortunately the landlord doesn’t agree to do anything, so he doesn’t want to proceed “
So now we are left homeless with a 9 months old, have no where to go and low chances to find something acceptable in 15 days.
We realised that the estate agent told us lies just to make us sign the contract, so they didn’t even inform the landlord what are our requirements, lied to us that he agreed while he didn’t even knew.
Luckly we didn’t sign anything
Please avoid this company, you have been warned !

So me and my husband found the perfect house for us to move in as we need to size up as we have a toddler.
When the estate agent showed us the house, we have noticed that one of the garages was full of furniture and landlords stuff, the annex was same, full of items that doesn’t belong to the house, the driveway was not finished, some slabs where just thrown there( not safe environment for my son),gate not working, they didn’t even bother to empty the trash bins… We clearly specified that we want everything removed as we want to use the entire space (thats the reason of moving!)
We have been told by the agent that the landlord said its ok, he will do everything when he’s coming back from holiday.
In this entire time(2 weeks) we kept calling and sending emails because they didn’t update us, they just wanted us to sign the contract
We paid the holding deposit and gave the notice to our current landlord, waited for the landlord to get the house ready, when today we received a phone call saying “unfortunately the landlord doesn’t agree to do anything, so he doesn’t want to proceed “
So now we are left homeless with a 9 months old, have no where to go and low chances to find something acceptable in 15 days.
We realised that the estate agent told us lies just to make us sign the contract, so they didn’t even inform the landlord what are our requirements, lied to us that he agreed while he didn’t even knew.
Luckly we didn’t sign anything
Please avoid this company, is a total joke!

Annalise Collins, who manages my property is ever so reliable and verry responsive to my queries. I will continue to use Leaders to manage my property.

Beyond collecting rent and depositing same in one's bank, Leaders do little else well. They don't attend to repairs in either an efficient or timely manner and seem wholly incapable of reading E-Mails beyond the first sentence. Routine legal requirements like gas safeyy inspections that they should just take care of they don't . When it comes to dealing with problematic as in non-paying tenants they are not only utterly useless but compound matters by refusing to comply with GDPR rules regarding sharing of information with a landlord. Avoid these guys if you possibly can.

DO NOT USE THIS COMPANY. I had a property rented out in Milton Keynes with Leaders as the property managers. During this time, I also put the property on the market using the sales side of Leaders. 3 months after the end of tenancy, with the property still on the market, I visited the now vacant flat to do a final clean and paint, meeting the sales representative to collect the keys from the tenants from him. It was at this point I realised that leaders never had the keys from the tenant returned to them. Not only did nobody within Leaders property management team not mention this, they did not know this. It took my all afternoon calling parties within Leaders, and then contacting one of the former tenants directly I found that the keys were never handed back in. I raised this immediately with Leaders, expressing my intense disappointment as the bare minimum I would expect would be collection of keys, which they not only failed at, they did not know about it.
3 months later, there is still a set of unaccounted keys and this is not resolved. Correspondence throughout has been slow and I have had multiple emails unanswered. Do not use this company.
It is worth also mentioning that after being on the market with leaders for 8 months, being marketed poorly and sometimes incorrectly, no buyer was found. I then put the property on the market with a different estate agency who successfully found a buyer in 1 day.

Jane is an outstanding member of the Team at Leaders, she goes above and beyond to keep Tennents and Landlords happy.

Thankyou Jane

Daniel Dixon has recently taken over as Property Manager for our rental property and has been very professional in dealing with a very quick turn around for new tenants moving into the house. His proactive approach and communication has been excellent and combined with a very friendly manner. Thank you.

Annalise makes every effort to keep me informed and updated throughout the process, which as a landlord is super important to me. I know I’m in safe hands.

Alex Eldred recently oversaw an issue we were experiencing with a leak to an external water pipe which was affecting our water usage bills. He arranged for all of the work to be carried out. He kept us updated on a regular. The matter has now been fully resolved. Many thanks. Fiona Newman

We had the problem sorted in hours, very responsive

I had a mixed experience with Leaders when they took over the property I was renting. They were slow to respond to the repairs I reported and they did not inform me about a rent increase. This resulted in a threat of a charge for late payment when I underpaid for one month. However, they did not follow through with the charge after I complained. My experience improved significantly when Annalise Collins became my property manager. She promptly responded to my emails and quickly arranged repairs. Most importantly, she demonstrated exceptional professionalism when we moved out. Due to previous property managers losing our inventory check-in, misplacing half of our deposit, and getting the start date of our tenancy wrong, we faced a lot of difficulties. Annalise swiftly resolved all these complications and kept me informed throughout the process. Thanks to her excellent service, I am leaving a 5-star review rather than a 1-star review.

Property manager Daniel has been a breath of fresh air since taking over management of the property I rent. He takes ownership of issues promptly with an honest, fair and proactive lead, and always keeps me in the loop. I have been very impressed and reassured by both his professionalism and friendliness. Huge thanks

Worst Letting Company we have ever dealt with.
We left our rental property at the end of February 2023, paid the rent on time over a 3 year period .
It took 3 months to receive part of our deposit back.
Had to send them a copy of dilapidations from the previous inventory as they had lost the original.
After a number of weeks they sent us ( Through the Depositary scheme ) a settlement figure of 75%
( £ 1500 ) of the deposit we left. More than 90 % of this figure was for damages which were on the original Inventory list caused by the previous tenants so the had either not read the Inventory list we sent through or chose to ignore it.
Eventually after we sent them highlighted copies of the original list showing previous tenants damages we agreed on a figure which frankly was not worth the time and effort fighting over so the depositary informed us the money would be in our account within 5 working days.
After numerous emails and calls eventually received the funds 3 weeks later.
If you were desperate for the return of deposits and want to deal with a efficient and professional company don't use Leaders. The most unprofessional company I have dealt with in 50 years

Annalise has been my property manager for a few months now and she is simply amazing. I had a few maintaince issues in my flat and she managed to chase things up for me and sort them out in no time. She always gets back to me if I have any queries. I am really grateful and thankful to her.

I have been a client of Leaders property management for about 5 years and now selling my property. I have dealt with Katie Boness who has provided me with excellent and professional service. Alex Miller

I would like to thanks Daniel Dixon for the service provided , very professional and polite.

We would like to thank Jane Twelftree for the services provided as our property manager. Jane manages the relationship between our tenant and ourselves well and is diligent in her follow up to any issues that arise.

5 star service all good and keeped me informed all the way
Thanks