Lightsofscandinavia レビュヌ 75

•
TrustScore 5段階評䟡の2.5

2.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Ho comprato una lampada su questo sito credendo fosse europeo (dal loro sito scrivono svedese). Dopo aver pagato oltre 300€ per questo lampadario arriva il collo con etichetta cinese e Rietichettato i... もっず芋る

5぀星のうち5の評䟡

It is interesting to see a few poor reviews for this company because we have had the exact opposite experience. We bought the Zygote chandelier and the customer service has been outstanding. Our desig... もっず芋る

5぀星のうち1の評䟡

Complete scam, do not waste your money purchasing anything from this company. Their lights look nothing like the pictures on their website. They are low quality products, cheaply made, terrible cust... もっず芋る

5぀星のうち2の評䟡

Very Disappointing The lights come without instructions of how to pair the remote with the light, so you have to chase them for it. Then, they send the instructions which are unintelligible. Eventu... もっず芋る

䌁業情報

圓該䌁業による蚘述

Lighting | Shop Ceiling, Wall and Floor Lamps


連絡先

2.5

期埅以䞋

TrustScore 5段階評䟡の2.5

75件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 11に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

The cheapest lights ever come

The cheapest lights ever ! it took 3 months or more to get the product and when we got the lamp it was defective and cheap plastic material , we paid $700 for nothing , it’s a scam %100 , pictures are very deceptive. Don’t waste your time or money ! believe that !

2022幎1月7日
自発的なレビュヌ
5぀星のうち1の評䟡

I ordered a halo light fixture costing


I ordered a halo light fixture costing over $1000 and still have not received it. The track and trace they sent me shows it’s been returned to sender and they have had no communication for several weeks with me. I’m in the process of requesting a refund and potentially with the hassle of going to my credit card to reverse the payment
 beware!!!!

2022幎1月3日
自発的なレビュヌ
5぀星のうち1の評䟡

This company is a SCAM, beware

I agree with previous comments, the company is a SCAM. Ordered few things from them 3 months and never got the product. They sent me tracking number for USPS, but USPS never received actual items for this number. Customer service does NOT reply. Looks like they are trying to pretend like legit Swedish company but instead just trying to resell cheap staff from China with extremely unreliable suppliers. Submitted dispute with credit card since there is no way to get a hold of anybody and request money back from this company.

2021幎12月21日
自発的なレビュヌ
Lightsofscandinavia ロゎ

Lightsofscandinavia からの回答

Dear Mr. Kostin,

Upon reviewing your order, we confirm its placement and processing in our system. However, we could not find any record of communication attempts from your side, which has limited our ability to address your concerns directly and promptly.

It appears that the package might have been stuck in customs, which is a situation beyond our control and can occasionally delay delivery.

We acknowledge that the refund was issued following a chargeback request. We want to emphasize that we would have processed the refund promptly upon notification of your dissatisfaction, as we are committed to ensuring customer satisfaction.

We apologize for any inconvenience this may have caused and are dedicated to addressing any further concerns you might have. Please feel free to reach out directly should you need further assistance.

Warm regards,
The Lights of Scandinavia Team

5぀星のうち1の評䟡

Buyer Beware

I would give this company no stars. Buyer Beware! Ordered $500+ light fixture, was charged and never received the fixture. Difficult to contact customer service. There was an initial response but after sending a follow up email requesting a refund - no response. I am in the process of contesting the purchase with my credit card company and will hopefully receive a full refund through my credit card company. THIS COMPANY IS A SCAM, BUYER BEWARE!

2021幎12月16日
自発的なレビュヌ
Lightsofscandinavia ロゎ

Lightsofscandinavia からの回答

Dear Corinne, I see that your order has been delivered. We are sorry if the answer to your question was delayed, as we had a period of large amount of inquiries. We do our very best to respond to every email as soon as we can.

5぀星のうち1の評䟡

I agree with previous reviews

I agree with previous reviews. This is likely a fake website from China. I ordered a lamp based on pretty pictures from the website but the lamp look cheap. Immidiately after my order the lamp decreased in price and they did not honor the change in price. They gave us 10% that to this date we have not received. Instructions came in CHinese making it difficult to operate. Placed a bad review 10 days ago and it is not uploaded in the website. We kept the lamp due to the trouble of paying the return etc.. Saw the lamp in Amazon for much lower price.

2021幎11月15日
自発的なレビュヌ
Lightsofscandinavia ロゎ

Lightsofscandinavia からの回答

Dear Ernesto, I can assure you we are a Swedish company. Our policy is to adjust all orders placed within 7 days before a sale. I see that you received your 10% refund on Nov. 18. Maybe you missed it, as it can take up to a few business days before it reflects in your account. Sorry for not offering a more pleasing shopping experience. Thank you for your feedback, we promise to do better!

5぀星のうち2の評䟡

Beautiful website, terrible product

Beautiful website pictures lure unwitting customers like myself into purchase. Shipped directly from China, took 8 weeks, and box arrived damaged. Box contained instructions in Chinese, impossible to decipher. Company refused to cancel order starting one week from order. Had to pay for shipping to return. Waiting for refund
 so leaving possibility with two stars. All reviews on the site are fake -

2021幎7月24日
自発的なレビュヌ
Lightsofscandinavia ロゎ

Lightsofscandinavia からの回答

Dear Anna, Thank your for your valuable feedback and sorry for the unpleasant experience. As you may understand, we can not cancel an order once it has shipped. Of course you can send it back to us for a full refund.

5぀星のうち1の評䟡

I am wary of this company.

The correct address of the company is not stated anywhere on their site nor is there any contact telephone number.

“3e Commerce (5593098949)
603 65 Norrköping
SWEDEN”

Only town, post code and country.
No street location.
No records found referring to 3e Commerce.
I wonder if it should read 3eCommerce AB then the omission is PampusvÀgen 10, the street name and number for that company.

No way of knowing who they are in the event of a problem.

Lack of company details, so does not comply with UK legislation.

Likely import duties as site does not state they are paying them on your behalf in advance.

2021幎5月28日
自発的なレビュヌ
Lightsofscandinavia ロゎ

Lightsofscandinavia からの回答

Hi there, Contact information is stated on the online store's first page. The easiest way of getting in touch, is to contact us through the Contact page. Thank you.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報