I ordered 5 sets of 36 acrylic markers. After 3 months, I received ONE set of 24 markers. There isn't even a set of 24 markers listed on the website. After 4 months, no word on what I ACTUALLY ordered... ãã£ãšèŠã
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What a bunch of scammers. Ordered on September of 2025 and never received my order. On numerous occasions since then, I contacted them and nothing moves. The last time was in Feb. 2026 and I was told... ãã£ãšèŠã
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If I could give them negative stars I would, I placed an order and after nearly 3 months ago (12/18/25) I have yet to receive my order however I was somehow signed up for some membership I never wante... ãã£ãšèŠã
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If I could give negative stars I would. I purchased a knife set and almost three months later have not received a shipping confirmation or refund as promised. Also when you order they sign you up for... ãã£ãšèŠã
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!!!SCAM ALERT!!
!!!SCAM ALERT!!! DO NOT ORDER FROM THIS COMPANY!!
I ordered a split end trimmer on 10/22 (ORDER#60055) The trimmer is priced at $14.99, but was charged $22.93. I received 1 email to confirm my order, but not a word since! Now only 8 days later, my card has been charged for another $29.99!! I AM FURIOUS to say the least! I've emailed support requesting a full refund immediately for the total of $52.92 with no response! This company is trash!
2025幎10æ30æ¥
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Lndmarkclub ããã®åç
Hi Brittany,
I completely understand your frustration and Iâm so sorry for the experience youâve had. Iâve looked into your order (#60055), and hereâs what I found:
The $22.93 charge includes your split end trimmer ($14.99) along with shipping protection and priority processing ($7.94 total), which ensures expedited handling, insurance, and priority support for your order. There are no additional $29.99 membership charges on your account.
That said, Iâve gone ahead and issued a full refund of $22.93 for your order, and youâll see the amount returned to your original payment method within 3â5 business days.
Again, Iâm truly sorry for the frustration this caused. You wonât be charged anything further from us.
Best regards,
Lena
Lndmark Support
Placed an order on October 1st and noâŠ
Placed an order on October 1st and no shipment by October 15. I sent an email and someone named "Lena" did get back to me and has been in communication with me. However I believe this to be a scam because "Lena" keeps telling me "the shipment is in the process". 2 weeks after the first email there was still no shipment and was told the same thing: "its in the process" and then asked to wait 2 more weeks.
I asked why I should wait the 2 weeks instead of get my refund and was given a reason and just had a copy and paste message from "Lena".
I said I would be willing to wait if I get the product but again, WHY should I wait? And I was again given the copy and paste message.
Save yourself the hassle and AVOID Lndmark
2025幎10æ1æ¥
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Lndmarkclub ããã®åç
Hi Grizzly,
Iâm really sorry for the delay and the frustration this has caused. Thatâs absolutely understandable. Iâd love to look into this right away and make sure youâre either fully refunded or your order gets to you as quickly as possible.
Could you please share the following details so I can locate your order?
⢠Email address associated with your purchase
⢠Order number
Once I have that information, Iâll review the shipment status immediately and help you resolve this, whether thatâs by expediting your order or issuing a refund if you prefer not to wait any longer.
Best regards,
Lndmark Support
This company has been charging myâŠ
This company has been charging my husband's account since July 2025 for a product that we've never received, Order #46508 (for a total of 3 months).
The cost initially started at $19.99 and has increased over the course of the months to $29.99 for "products" we've never received.
The charge is disguised as a "membership," and we ordered a leaf blower - a product that never arrived. The leaf blower has been in shipping transit since July 2025 and is showing as" On its way Sep 10."
This company needs to be shut down immediately for scamming customers. We have submitted complaints to the Better Business Bureau and the office of Consumer Affairs.
2025幎7æ19æ¥
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Lndmarkclub ããã®åç
Hi Digna,
I completely understand your frustration, and I sincerely apologize for the confusion and inconvenience this has caused. Iâve checked your order, and according to the tracking details, your leaf blower was successfully delivered on September 20th, 2025.
Regarding the recurring charges, those are tied to the Lndmark Rewards membership that began with your original purchase. The membership provides access to wholesale pricing on all products plus exclusive discounts on over 1 million ways to eat, play, shop, and travel. It starts with a 12-day free trial and renews monthly at $29.99 unless canceled.
That said, I understand you did not intend to keep the membership. Iâve gone ahead and canceled it, effective immediately, so there will be no further charges. Iâve also refunded all membership charges since July, and the refund should appear back to your husbandâs original payment method within 3â5 business days.
Youâre all set, no more billing will occur moving forward.
Best regards,
Lena
Lndmark Support
If I could leave zero stars I would
If I could leave zero stars I would. Avoid this company at all costs. Ordered the cheese grater, then less than 2 weeks later I get charged $29.99, which was not the price of the cheese grater. After multiple messages sent to them I am told when you order from them you get a 12 day trial of their membership and then charged $29.99 a month after the 12 days. Say what?!? I never agreed to any membership. The person who replied to my message told me 3 separate times that this membership allows you access to their âwholesaleâ prices. I have demanded several times I wanted my membership cancelled, my $29.99 membership fee refunded and also a refund for the stupid cheese grater that hasnât even shipped yet. Only response Iâve gotten is they have cancelled the membership so no more fees will be taken but never acknowledged my request for the refunds. I will be filing charges for the money owed me.
This is a scam at its finest! Stay clear!
2025幎10æ28æ¥
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Lndmarkclub ããã®åç
Hi Michelle,
Iâm so sorry to hear about your experience, that definitely shouldnât have happened. Iâve gone ahead and reviewed your message, and Iâd be happy to take care of this for you right away.
To locate your account and issue the full refunds you requested (for both the $29.99 membership charge and the cheese grater order), could you please provide the following details?
⢠Full name used on the order
⢠Email address associated with your purchase
⢠Order number (if available)
Once I have that information, Iâll process your refunds immediately and confirm everything has been resolved.
Best regards,
Lena
Lndmark Support
I placed an order since 9/19/25 and upâŠ
I placed an order since 9/19/25 and up to this moment I haven't received my package. I called nd left message. They my money this is fraud, scammer
2025幎9æ19æ¥
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Lndmarkclub ããã®åç
Hi Velma,
Iâm so sorry to hear about your experience. I completely understand how frustrating it is to wait this long without receiving your order. Iâve gone ahead and fully refunded your purchase to make this right immediately. You wonât need to return anything should it eventually arrive.
Please allow 3â5 business days for the refund to appear on your original payment method.
Again, I truly apologize for the inconvenience and appreciate your patience while we worked to resolve this for you.
Best regards,
Lndmark Support
Placed order for handheld blowerâŠ
Placed order for handheld blower through a facebook ad. Had unchecked the selections for expedited order and shipping insurance. When I placed order the two selections were automaticly rechecked and I was charged for them also. Reached out to customer service and was assured with a quick respone they would look into my order and send me shipping info. That was five days ago and no response since. Company is registered to a local residential address at 1621 Lois Dr, Shoreview MN 55126. Just under 4 miles away so I will be visiting them.
2025幎10æ23æ¥
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Lndmarkclub ããã®åç
Hi John,
Iâm really sorry for the trouble youâve experienced, thatâs definitely not the experience we want for our customers. Iâve gone ahead and fully refunded your original order right away, so you wonât have to wait any longer for a resolution.
Please allow 3â5 business days for the refund to appear back on your original payment method.
As for the shipping protection and expedited processing charges, those are automatically applied at checkout to cover insured delivery and priority handling, but since your order has now been refunded, those have also been included in the full reimbursement.
I truly apologize again for the inconvenience, and thank you for your patience while we get this resolved for you.
Best regards,
Lndmark Support
Order #59168
Update: they really did refund me. Strange and greasy thing hereâŠ.it seems they are betting on a % that will never notice the charge? ButâŠas scams go this one did indeed refund my money.
Order #59168
I worry this is a scam. I did not sign up for a subscription service and received a 29.99 charge in addition to the product I tried to order, which has yet to arrive. Please cancel my membership and refund the $29.99. I doubt Iâll ever get the cheese grater either. Disappointed.
2025幎10æ14æ¥
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Lndmarkclub ããã®åç
Hi Daniel,
I completely understand your concern, and Iâm really sorry for the experience youâve had. Iâve gone ahead and cancelled your membership and processed a full refund for the $29.99 charge. You wonât be billed again moving forward.
Regarding your cheese grater order (#59168), Iâve also issued a full refund for that purchase since it hasnât arrived yet, no need to return anything if it does eventually show up.
Youâll see both refunds reflected on your original payment method within a few business days depending on your bank. Again, I truly apologize for the inconvenience and disappointment this caused.
Best regards,
Lndmark Support
FLAT OUT SCAMMERS!!!
I placed order on 9/22/25 order #57473 $27.97 for pen set never received and have another charge for $29.99 on 10/10/25 not authorized. Tried to contact them recording hangs up on you. I want both these charges reversed but canât get ahold of company!!! FLAT OUT SCAM!!!
2025幎9æ22æ¥
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Lndmarkclub ããã®åç
Hi Lana,
Iâm so sorry for the frustration this has caused. I completely understand how upsetting this must be. Iâve gone ahead and cancelled your membership and processed full refunds for both charges: the $27.97 order for the pen set and the $29.99 membership fee. You wonât be billed again moving forward.
You donât need to return anything if the package eventually arrives. Refunds typically appear back on your original payment method within 3â5 business days, depending on your bank.
Again, I sincerely apologize for the trouble, this has been fully taken care of for you.
Best regards,
Lndmark Support
Membership Charged without SAY!!!!!!
I ordered in September and never received my order and have been charged two more
Times for a membership I DID NOT sign up for!
2025幎10æ27æ¥
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Lndmarkclub ããã®åç
Hi Jessie,
Iâm so sorry for the frustration this has caused. I completely understand how upsetting that must feel. Iâve gone ahead and fully refunded both of the $29.99 membership charges, as well as your original order, since you never received it. You wonât be billed again moving forward.
Please allow 3â5 business days for the refunds to appear back to your original payment method.
Again, I sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Best regards,
Lndmark Support
Order never received, keep charging me for an unauthorized membership
Ordered from social media. Never received prospect. Signed me up for a membership I didnât approve and keep trying to charge me . Apple Cash has kept me account from being charge thankfully. Apple transaction 813B3FC67381
I want a refund for my purchase I never received and my membership cancelled as well as charges to stop. Canât get it ouch with anyone to help me.
2025幎8æ19æ¥
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Lndmarkclub ããã®åç
Hi Amber,
Iâm so sorry for the trouble. I completely understand how frustrating this must be. Iâve gone ahead and cancelled your membership and processed a full refund for both your order and any related membership charges. You wonât be billed again moving forward.
You donât need to take any further action on your end. If you see any pending authorizations, those should clear automatically within a few business days, depending on your payment provider.
Again, I sincerely apologize for the experience you had, this isnât what we want for our customers.
Best regards,
Lndmark Support
If I could give them less than one starâŠ
If I could give them less than one star I would. I bought a cheese grater in May, paid for expedited shipping never received my grater. Contacted them and they gave me the runaround. Wanted to offer me a percentage back gave me a tracking number that when I tried to use it, I had to pay for the service which I didnât do. Theyâve been running me around for months then come to find out Iâm in a subscription service that I didnât sign up for at 29.99 a month. Stay far away from this company.
2025幎10æ21æ¥
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Lndmarkclub ããã®åç
Hi Alisa,
Iâm so sorry for the experience youâve had, thatâs definitely not the kind of service we want to deliver. Iâd love to get this resolved right away for you. Could you please reply with your full name, email address used at checkout, or your order number? Once I have that, I can locate your order, cancel any active membership, and make sure any necessary refunds are issued promptly.
Thank you for your patience, and Iâll take care of this as soon as I have your details.
Best regards,
Lndmark Support
Lndmark is a SCAM
Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook. The emailed customer service is quick to respond with no real updates other than saying more time is needed in order to provide the tracking number.
The Customer Service lady named Lena said â when you place an order with us, it automatically starts a 12-day free trial of the Lndmark Rewards VIP Membership. After the trial, the membership transitions into a monthly $29.99 USD subscription unless canceled.â
I immediately requested this membership be cancelled. Lena responded asking for order number and then no response/action on cancelling this membership!! Then Lndmark attempted to charge me 2-more times after I requested this cancellation! Lndmark is a SCAM!!!!
UPDATE- I received a response for membership cancellation and refund on one of the double charges of $29.99; waiting for them to process to verify if itâs legit and waiting for refund on second charge of $29.99. Nothing mentioned about the actual order being processed or shippedâŠ
I replied to your website contact informationâŠ
FAKE COMPANY!! Still not received order!! Fake company!! SCAM! SCAM!!
2025幎10æ7æ¥
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Lndmarkclub ããã®åç
Hi Heather,
Iâm truly sorry for all the frustration this has caused. I completely understand why youâd feel this way. I want to get this sorted out for you right away. Could you please reply with your full name, the email address used at checkout, or your order number? Once I have that information, I can review the status of your original Hair Trimmer order.
Thank you for giving us the opportunity to make this right. Iâll personally ensure this is resolved as soon as I have your details.
Best regards,
Lndmark Support
They are SCAMMERS!!! Nothing ships & when you finally make contact, they try to say that your pay't was for some kind of "club membership" which is total B.S.!!!
They are SCAMMERS! Nothing
2025幎10æ1æ¥
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Lndmarkclub ããã®åç
Hi Teresa,
Iâm truly sorry for the frustration and confusion. I completely understand how upsetting this experience has been. Iâve gone ahead and fully canceled your membership, so no further charges will occur, and Iâve processed a full refund for your recent charge right away.
Youâll see the refund reflected back to your original payment method within 3â5 business days, depending on your bank.
Again, I sincerely apologize for the inconvenience and appreciate you allowing us the chance to make this right.
Best regards,
Lndmark Support
I have left two voicemails and haveâŠ
I have left two voicemails and have received no reply. I have two charges for $29.99 over two months and I have no idea what they are for.
2025幎10æ20æ¥
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Lndmarkclub ããã®åç
Hi David,
Iâm so sorry you havenât been able to reach us. I completely understand how concerning unexpected charges can be. Iâve gone ahead and fully canceled your membership, so no further charges will occur, and Iâve processed full refunds for both $29.99 charges right away.
Youâll see both refunds reflected back to your original payment method within 3â5 business days, depending on your bankâs processing times.
Again, I truly apologize for the inconvenience and lack of communication. Thank you for your patience while we got this resolved for you.
Best regards,
Lndmark Support
Cancel My Membership!!!!!!!!
I ordered an item in September, and it never arrived. I also just realized it's been taking $30 from my account each month for a subscription I never agreed to! THIS IS A SCAM!!!!!!!! I would like a refund from all of my "purchases." (Order #54004)
2025幎10æ18æ¥
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Lndmarkclub ããã®åç
Hi Michael,
I completely understand how frustrating this must be, and I sincerely apologize for the trouble. Iâve gone ahead and fully canceled your membership so no further charges will occur. Iâve also processed a full refund for your recent $29.99 membership charge and for your original order #54004 since it never arrived.
Youâll see both refunds reflected back to your original payment method within 3â5 business days, depending on your bank.
Again, Iâm truly sorry for the inconvenience youâve experienced, and I appreciate you giving us the chance to make things right.
Best regards,
Lndmark Support
I need my refund back
I need my refund back! I was charge twice and itâs been over 2 months now that I have not receive anything!! Give me my refund back!!! Scam!
2025幎9æ17æ¥
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Lndmarkclub ããã®åç
Hi Julie,
Iâm really sorry for the delay and the frustration this has caused. I completely understand your concern. Iâve just gone ahead and fully canceled your membership, so no further charges will occur, and Iâve processed full refunds for both charges you mentioned.
Youâll see the refunds reflected back to your original payment method within 3â5 business days, depending on your bank.
Again, I truly apologize for the inconvenience, and I appreciate your patience while we make this right.
Best regards,
Lndmark Support
This place so far has been a scam
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuses about transit issues, etc. Nevrr once have u been given a tracking number as it seems they have no clue where my order is. Iâve asked for a refund for couple weeks now, and all I keep getting in response is bs excuses. Avoid them, they are not honorable.
Order # is 55872
2025幎10æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Lndmarkclub ããã®åç
Hi Chr,
Iâm truly sorry to hear about your experience. Thatâs absolutely not how we want anyone to feel when ordering with us. I completely understand your frustration and want to make this right for you right away.
To locate your order and process your refund, could you please reply with the following details?
⢠Full name used on the order
⢠Email address associated with the purchase
⢠Order number (if available)
Once I have that information, Iâll be able to immediately look into your order, issue a refund, and confirm itâs resolved for you.
Best regards,
Lndmark Support
If I could give negative stars I would
If I could give negative stars I would. They charged me for a membership I did not ask to become a member. I have emailed out my order and no response. Still haven't received my order. They are scammers do not order ANYTHING from them. You will have charges that you did not authorize. I have contacted my bank.
(Order #58913)
2025幎10æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Lndmarkclub ããã®åç
Hi Jamie,
Iâm so sorry for the frustration and trouble this has caused. I completely understand how upsetting this must feel. Iâve gone ahead and fully canceled your membership, so no further charges will occur, and Iâve processed full refunds for both your $29.99 membership charge and your order #58913 since it hasnât arrived.
Youâll see both refunds reflected back to your original payment method within 3â5 business days, depending on your bankâs processing times.
Again, I truly apologize for the inconvenience and appreciate you giving us the opportunity to make this right.
Best regards,
Lndmark Support
SCAM COMPANY
Terrible company. It's been over a month since I placed my order and I haven't so much as received a tracking number. Signed me up for a subscription that I did not agree to. Are refusing to give me a refund or cancel my membership. They keep saying to give them more time but I have asked repeatedly to cancel my order and subscription to no avail.
Order #54637
2025幎9æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Lndmarkclub ããã®åç
Hi Misti,
Iâm truly sorry for all the frustration this has caused. I completely understand how upsetting it is to wait so long and feel unheard after multiple requests. Iâve taken care of this for you right away.
Your order #54637 has been fully refunded, and your Lndmark Rewards membership has been canceled permanently, so you wonât be billed again. Youâll see the refund reflected on your original payment method within 3â5 business days.
Thereâs no need to return anything if your package eventually arrives. Please keep it with our apologies.
Again, Iâm very sorry for the delay and the inconvenience youâve experienced. Thank you for your patience while we made this right.
Best regards,
Lndmark Support
SUPER HUGE SCAMMERSâŠ
IF THERE WAS A MINUS STAR I WOULD HAVE CHOSEN THAT
THIS COMPANY SCAMMED ME OUT OF MONEY
I ORDERED SOME ERASEABLE PENS FOR MY DAUGHTERS BDAY AND ITS BEEN TWO MONTHS AND STILL NOTHING
THEY FINALLY OFFERED TO REFUND ME BUT NOT FOR THE WHOLE AMOUNT
THEY KEPT THE PRIORITY PROCESSING FEE AND SHIPPING PROTECTION FEE... FOR A PRODUCT I DID NOT EVEN GET
HUGE SCAM DONT BUY ANYTHING FROM THEM.
2025幎10æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Lndmarkclub ããã®åç
Hi Lorelei,
Iâm so sorry for the frustration this has caused, waiting that long and not receiving your order is completely unacceptable, and you absolutely shouldnât have been charged for any fees related to a product that never arrived.
Iâve gone ahead and issued a full refund for your entire order, including the priority processing and shipping protection fees, so youâll receive 100% of your payment back. Youâll see the refund reflected on your original payment method within 3â5 business days.
Thereâs no need to return anything if the pens do eventually arrive. Please keep them with our apologies.
Again, Iâm very sorry for the poor experience youâve had, and I truly appreciate you bringing this to our attention so we could make it right.
Best regards,
Lndmark Support
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