Lndmarkclub レビュー 488

Lndmarkclub からの回答

2025年10月2日

Hi there,

I’m very sorry to hear about this experience and I completely understand your frustration. I want to take care of this for you right away. To locate your account and process the refund, could you please provide the full name and email address that may have been used when the charge occurred?

Once I have this information, I’ll immediately cancel the membership and refund all charges back to you.

I know this has been upsetting, and I’ll make sure this is resolved quickly once I can verify your account.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年10月1日

Hi Lauren,

I’m very sorry for the ongoing frustration you’ve had, especially with being charged after you were told your membership was canceled. I’ve fully canceled your membership on my end to ensure no further billing will occur. I’ve also processed full refunds for all of the membership charges you’ve paid over the past several months.

You’ll see these refunds reflected back to your original payment method within 3–5 business days, depending on your bank.

Again, I sincerely apologize for the trouble you’ve experienced, but this has now been completely resolved, and you won’t see any additional charges moving forward.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年10月1日

Hi Donna,

I’m very sorry to hear about the defective cheese grater you received and the unexpected membership charges. I’ve fully canceled your membership, so there will be no further billing, and I’ve processed a full refund for both the cheese grater order and all membership charges that were billed to your card.

You’ll see these refunds returned to your original payment method within 3–5 business days, depending on your bank.

I truly apologize for the trouble this has caused you, but everything has now been taken care of on our end, and you won’t see any additional charges moving forward.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年10月1日

Hi Justin,

I’m very sorry for the trouble you’ve had—both with not receiving your cheese grater orders and with the unauthorized membership charges. I’ve gone ahead and fully canceled your membership, so no further charges will occur. I’ve also processed a full refund for both of your grater orders and for the $29.99 membership fees that were billed.

You’ll see these refunds reflected back to your original payment method within 3–5 business days, depending on your bank.

Again, I truly apologize for the frustration this caused, but everything has now been resolved, and you will not see any future charges.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月30日

Hi Kristina,

I want to sincerely apologize for your experience and the frustration this has caused. I’ve gone ahead and canceled your membership, so there will be no future charges, and I’ve also processed a full refund for your order of the erasable pens.

You’ll see this refund reflected back to your original payment method within 3–5 business days, depending on your bank.

I truly regret the inconvenience this has caused you, but everything has now been resolved on our end, and no further charges will occur.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月29日

Hi Libby,

I want to sincerely apologize for the frustration and lack of resolution you’ve experienced—it’s absolutely understandable given the situation. I’ve gone ahead and fully canceled your membership, so no further charges will occur. I’ve also processed full refunds for both your original order that never arrived and for all four months of membership charges.

You’ll see these refunds back to your original payment method within 3–5 business days, depending on your bank.

Again, I’m very sorry for the trouble and for the difficulty you had reaching us. Everything has now been fully resolved on our end, and you will not see any future charges.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月29日

Hi Jesse,

I’m very sorry to hear about your experience with your past and recent orders—I completely understand your frustration and want to get this resolved for you.

To move forward and ensure your membership is canceled and the proper refunds are issued, I’ll need to locate your account in our system. Could you please reply with one of the following:

• Your full name used at checkout
• The email address used for your order
• Your order number (if available)

Once I have one of these details, I’ll take immediate action to cancel the membership and process the refunds you requested.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月29日

Hi Patricia,

I’m so sorry to hear that your order took so long to arrive and that the item you received wasn’t what you expected, that’s definitely not the experience we want for our customers.

To help me quickly resolve this for you, could you please provide either your full name, the email address used at checkout, or your order number? Once I have one of those details, I’ll be able to look up your order and make this right for you right away.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月29日

Hi Jennifer,

I’m truly sorry for the trouble you’ve experienced, both with your missing order and with the unwanted membership charges. I’ve gone ahead and fully canceled your membership, so there will be no future billing. I’ve also processed a full refund for both your original order and the $29.99 membership charge.

You’ll see these funds returned to your original payment method within 3–5 business days, depending on your bank.

I apologize again for the frustration this caused, but everything has now been resolved, and you won’t see any further charges moving forward.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月26日

Hi Lourdes,

I’m so sorry for the trouble this has caused. I’ve fully canceled your membership, so you won’t see any more charges, and I also refunded the most recent $29.00 payment back to your card. You’ll see that refund reflected within 3–5 business days.

As for your order, I’ve also refunded you in full since it hasn’t been received. That refund will process back to your card in the same 3–5 business day timeframe.

You don’t need to take any further action—everything is all set on our end.

Again, I truly apologize for the inconvenience you’ve experienced.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月25日

Hi Kelsey,

I’m so sorry for the frustration this has caused. I went ahead and fully canceled your membership so you won’t see any future charges, and I also refunded the most recent $29.99 payment back to your card. You’ll see that refund reflected in your account within 3–5 business days.

You don’t need to take any further action—everything is all set on our end.

Again, I truly apologize for the confusion and inconvenience this caused.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月25日

Hi Jenny,

I’m so sorry for the experience you’ve had—we never want you to feel this way. I went ahead and issued a full refund for your order #55064, including the pens and the $29.99 membership charge. Your membership has also been fully canceled so you won’t see any further charges. Refunds typically take 3–5 business days to reflect back on your card.

You don’t need to return anything or take further action—everything has been handled on our end.

Again, I sincerely apologize for the trouble and confusion this caused.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月24日

Hi Rich,

I’m truly sorry to hear about your experience, and I completely understand your frustration. I went ahead and fully refunded your order #53995, along with your membership charge. You will see the funds returned to your account within 3–5 business days, depending on your bank.

You won’t be billed again going forward.

I deeply apologize for the inconvenience you’ve faced, and I appreciate you giving us the chance to make this right.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月23日

Hi Arshdeep,

I’m very sorry to hear about the frustration this has caused. I’ve gone ahead and canceled your membership, so no further charges will occur. I’ve also issued a full refund for the $29.99 monthly membership fees you’ve been billed. You’ll see these funds returned to your original payment method within 3–5 business days.

I regret the inconvenience this has caused and want to assure you this is now resolved.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月22日

Hi Steve,

I want to sincerely apologize for the frustration this has caused you. I can see how disappointing it must be to not have received your order and then to be charged for a membership you weren’t aware of.

I’ve gone ahead and fully canceled your membership, so no further charges will occur. I’ve also issued a full refund for both the membership charges and your original order, since you never received your cheese grater. You’ll see these refunds reflected back to your original payment method within 3–5 business days.

Again, I’m truly sorry for the inconvenience and the difficulty in reaching us before. I’ve made sure this is resolved for you right away.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月22日

Hi Robert,

I’m very sorry to hear about your experience and the frustration this has caused. I completely understand your concerns, and I want to make this right for you immediately.

I’ve fully canceled your membership, so there will be no further charges. I’ve also issued a complete refund for $29.99 monthly membership charges billed to your card. You’ll see these funds returned to your original payment method within 3–5 business days.

I truly regret the inconvenience and upset this has caused, and I appreciate you bringing it to our attention.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月22日

Hi Labannya,

I’m very sorry to hear about your experience and the charges you weren’t expecting. I completely understand how frustrating this must have been for you.

I’ve gone ahead and canceled your membership right away, so no further charges will occur. I’ve also issued a full refund of $150 to cover all membership charges since May. You’ll see the funds returned to your original payment method within 3–5 business days.

I truly regret the inconvenience and confusion this caused, and I’ve made sure this is fully resolved for you today.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月19日

Hi Emilia,

I’m so sorry to hear about your experience and I completely understand your frustration. I’ve gone ahead and fully canceled your membership and refunded both your original order and the $29.99 membership charge right away—no further action is needed on your end.

You’ll see the refund reflected back to your account within 3–5 business days, depending on your bank.

Again, I truly apologize for any inconvenience this caused you, and I appreciate you giving us the chance to make this right.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月17日

Hi there,

I’m so sorry to hear about the trouble you’ve experienced. I want to get this resolved for you right away, but I’ll need a little more information to locate your order. Could you please reply with either your order number or the email address you used to place the order?

As soon as I have that, I’ll be able to pull up your details and update you on the status.

Best regards,
Lndmark Support

Lndmarkclub からの回答

2025年9月16日

Hello ML,

I’m truly sorry to hear about your experience. I’d like to look into this further and make things right for you. To proceed, could you please provide your full name, email address used at checkout, or your order number? This will help me quickly locate your account and assist with resolving the issue.

Best regards,
Lndmark Support