Luff Sleep レビュヌ 

67
•
TrustScore 5段階評䟡の4.5

4.7

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Purchased one of the King Size mattresses and some pillows in Costco Gateshead a few weeks ago. Sales assistant from Luff was very knowledgeable and explained everything to us really well. Delivery wa... もっず芋る

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5぀星のうち5の評䟡

We met Laura whilst visiting Costco in Chester. We had been thinking about purchasing a new mattress, so we were interested to hear about the Luff products. Laura was very knowledgeable about all the... もっず芋る

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5぀星のうち5の評䟡

Laura was very helpful in the shop & did not push us to make a quick decision. She took time to explain the delivery & how the matress would have a chemical smell for a few days. When the mattr... もっず芋る

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5぀星のうち5の評䟡

We have only just got a king size bed few days ago as changed the delivery date. All went well and smoothly. Changing the delivery date via an online form was hassle free. So far I am loving the firm... もっず芋る

䌁業が回答したした

4.7

優良

TrustScore 5段階評䟡の4.5

67件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.7

すべおのレビュヌ

(67)

過去12か月のレビュヌ数: 48ä»¶

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5぀星のうち5の評䟡

Prestige Adjustable Pillow

Just been to the Costco in Sheffield and bought a Prestige Adjustable Pillow

I’ve been struggling with a bad neck/shoulder for some time and was advised by my doctor to look at purchasing a new pillow as that could have been the source of my problems.
I went to Costco and there was a Luff stand there that was being manned by a girl called Laura (I think), who was great.
She told me about the adjustable pillow, something I didn’t know existed, but it sounded perfect.
Having used it, my back and shoulder have been much better, I also work shifts, so my sleep pattern changes all the time, but I genuinely believe this pillow has helped me sleep better.
I’m not usually a fan of “sales people” but the lass didn’t go for the hard sell, just told me about the product and left me be, something I found quite refreshing.
If I buy in the future I’ll be definite to check the Luff range out first.

2026幎7月19日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

What a wonderful review to read! 💙 We’re so pleased that you discovered our Prestige Adjustable Pillow at Costco Sheffield and that Laura took the time to explain how it works. It’s always lovely when a customer discovers something new that feels just right for them!

We’re especially glad to hear that you’ve been enjoying better sleep and have noticed a positive difference in how your neck, back and shoulder feel. We know that shift work and changing sleep patterns can make getting a good night’s rest challenging, so it’s fantastic to hear that your new pillow has become a welcome part of your routine. ☁😎

We also love your comments about Laura’s approach! 🥰 We believe the best customer experience comes from sharing helpful advice, answering questions and giving people the space to make the decision that’s right for them, never a hard sell. We’ll be sure to pass your kind words on to her; she’ll be delighted!

Thank you for giving Luff Sleep a try and for considering us for future purchases. We’d love to welcome you back whenever you’re ready to explore more of our range!

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

We have been looking for a matress for


We have been looking for a matress for some time and Laura from Luff was in costco Derby and was extremely helpful.

The product was very quick to be delivered and so far it is very good. Also like the 200 sleep gaurantee we have.

2026幎7月3日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We’re delighted to hear that, after searching for a mattress for some time, you found your way to Luff Sleep! 💙 It’s wonderful to know that Laura was so helpful when you met her at Costco Derby and helped make your decision that little bit easier.

We’re also pleased that your mattress arrived so quickly and that you’re happy with it so far. 🛏☁ We hope it continues to deliver the comfort and support you’re looking for, and that our 200-night sleep trial gives you that extra peace of mind as you settle into your new mattress.

We’ll be sure to pass your kind words on to Laura, she’ll be thrilled to hear that her help made a difference!

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Reviews I don’t usually do but I had to


Reviews I don’t usually do but I had to recommend LUff’s honeycomb pillow, it’s so light and hygienic, I love the fact I can through the whole pillow in my washing machine. I also bought one for my daughter who’s 8 years old she loves it too.

2026幎4月15日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We’re honoured that our Honeycomb pillow inspired you to leave a review, that’s such a lovely compliment! 🥰💙 We’re delighted to hear how much you’re enjoying its lightweight feel and the convenience of being able to wash the whole pillow, making it easier to keep fresh and clean.

And knowing your 8-year-old daughter loves hers just as much makes this review even more special! 💀☁ There’s nothing better than finding a pillow that the whole family enjoys.

Thank you for sharing your experience and recommending our Honeycomb pillow to others. Your support means so much to us, and we’re thrilled to have you both as part of the Luff Sleep family! 💙

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

This is my third purchase and can’t


This is my third purchase and can’t praise the products enough. In Costco I bought another duvet set and three more fitted sheets - they fit our mattress perfectly! Convinced another customer to buy some and even opened the package at the checkout to let someone feel the quality. Laura is an exceptional sales representative, so helpful and friendly.

2026幎6月22日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

A third purchase, now that’s a compliment we absolutely love! 🥰💙 We’re thrilled to hear that you’re continuing to enjoy our products and that your new duvet set and fitted sheets are such a perfect fit for your mattress.

We had to smile at you spreading the Luff Sleep love at Costco! 😄 Opening the packaging at the checkout so someone else could feel the quality, and even convincing another customer to buy, is brilliant. We may have to recruit you to our team! ☁🛏

We’ll be sure to pass your lovely comments on to Laura, too. She’ll be delighted to know that her friendly, helpful approach has made such a positive impression. Having customers return time and time again is wonderful, and your enthusiasm for our products really does mean the world to us.

Thank you for your continued support and for recommending Luff Sleep to others. We hope you continue to love your purchases for many cosy nights to come! 💙

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Great company, knowledgeable helpful salesgirl

I had no intentions of purchasing a mattress but after going into Costco in Chester and talking to the girl ( Laura?) from Luff she convinced me without any pushing whatsoever that this would be a great purchase for me .Shes was very knowledgeable about it and very helpful. I did make the purchase and my mattress arrived quickly and I’m very pleased with it , plus the 2 pillows and bamboo pillowcases . I wasn’t pressured into the sale and found her and the company very good to deal with .

2026幎5月1日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We love hearing stories like this! 💙 It sounds like a visit to Costco Chester turned into a very happy mattress purchase, and we’re delighted that Laura was able to help you find something you’re so pleased with, even when you hadn’t planned on buying a mattress that day! 😄🛏

We’ll be sure to pass your lovely feedback on to Laura. She’ll be thrilled to hear that her knowledge, helpful advice and relaxed, no-pressure approach made such a positive impression. We want our customers to feel confident in their choices, so it’s wonderful to know you felt comfortable throughout the experience.

We’re also pleased that your mattress arrived quickly and that you’re enjoying your extra treats too, two pillows and bamboo pillowcases! ☁✚ It sounds like you’re all set for a cosy night’s sleep.

Thank you for your kind words about Laura and the wider Luff Sleep team. We really appreciate you giving us a try and hope you enjoy your new purchases for many nights to come!

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

New mattress

I met Laura in Costco to view a new mattress and straight away I was struck by her knowledge and honesty.
There was no pressure just letting the product sell itself.
The mattress and service were to a very high standard.
The standout thing to me about the mattress is how it stays so breathable ( very impressive)
I can recommend this product.

2026幎4月30日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We’re delighted to hear that you had such a positive experience with Laura at Costco! 💙 We believe choosing a mattress should be all about finding the right fit for you, without any pressure, so it’s wonderful to know that Laura’s knowledge and honest advice made such a great impression.

It’s fantastic to hear that you’re impressed with both the quality of your mattress and its breathability. ☁🛏 Staying comfortable throughout the night is so important, and we’re thrilled that this is one of the standout features for you!

We’ll be sure to pass your kind words on to Laura. She’ll be pleased to know that her friendly, no-pressure approach helped make your experience such a positive one. 🥰

Thank you for recommending Luff Sleep and for taking the time to share your feedback. We hope you enjoy many comfortable and refreshing nights ahead!

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Fantastic mattress at a great price

I’ve been looking to buy a new mattress for months and after speaking to Laura about the Luff mattress at Costco, I ordered a super king prestige mattress. It arrived yesterday which was super quick delivery and it was delivered to my room. I was expecting to take a couple of weeks to get used to it but ended up having a great nights sleep and my husband didn’t want to get out of bed this morning he was so comfortable. Really pleased with my purchase and such a great price too. I also bought the Luff satin pillowcases which Laura recommended for coolness and they are so lovely. Would definitely recommend to anyone looking for a top quality mattress.

2026幎5月20日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

What a fantastic review! 💙 After months of searching for the perfect mattress, we’re so pleased that your conversation with Laura led you to your new Super King Prestige mattress and even better that you enjoyed such a wonderful first night’s sleep!

We love hearing that you were comfortable straight away, although we have to say, your husband refusing to get out of bed the next morning made us smile! 😂🛏 It sounds like your new mattress has already made itself right at home.

We’re also delighted that delivery was quick and that everything was brought straight to your room. And we’re thrilled that Laura’s recommendation of our bamboo pillowcases was another hit! There’s nothing quite like combining a comfortable mattress with lovely, cool-feeling bedding to make bedtime feel extra special. ☁✚

We’ll be sure to share your kind words with Laura. Thank you for your recommendation and for choosing Luff Sleep. We hope you both enjoy many more cosy mornings and restful nights ahead! 💙

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Luff mattress review

I Met Laura in Costco demonstrating a luff mattress
After listening to her and trying out a mattress I decided to buy one Laura was very helpful and polite and has even checked upon me too see if everything is OK with me and the mattress i am very happy with the mattress.

2026幎4月4日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We’re delighted to hear that you’re so happy with your new Luff mattress! 💙 It’s lovely to know that after meeting Laura at Costco, having a chat and trying out the mattress, you felt confident enough to make the purchase.

We’ll be sure to pass your kind words on to Laura. She’ll be thrilled to hear that her friendly, polite approach made such a positive impression. 🥰 And it’s wonderful that she’s followed up with you to make sure everything is going well. We believe great customer service should continue beyond the point of purchase!

Thank you for giving Luff Sleep a try. We hope your new mattress brings you many more comfortable and restful nights ahead. 🛏☁

Kind regards,

The Luff Sleep Team

5぀星のうち4の評䟡

I bought a pillow from these guys as I


I bought a pillow from these guys as I am trying to get rid of all polyester items and I want natural, as I have fibro and arthritis a great night's sleep to me is a must so I can function during the day without much pain, the one I bought was the bamboo honeycomb as its rated for cooling as well, unfortunately for me after about 5 days I was not getting on with it and my pain was unbearable so I decided to send it back, I had an email from the lovely Ceri, she asked about exchanging the pillow with a different one, I had a good look through them and decided on the Prestige Adjustable, I asked if there was any polyester in it and Ceri assured me there wasn't and it's dispatching tomorrow and they're collecting the other from me aswell, I honestly have never received customer service like this, Ceri was lovely and I can't thank her enough.
Thank you Ceri and Luff.

Edit so I received an email from Ceri saying in fact there was 40% polyester in the pillow, so, I decided to have a refund, unfortunately I would have to take pillow to a post office and pay to send it back, as I'm disabled getting out can be difficult for me so I've given the pillow away, £36 down, quite disappointing. So, I'm taking a star away.

2026幎5月14日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

Thank you for sharing your experience so openly with us. 💙 We’re pleased to hear that you initially felt well supported by Ceri and appreciated the time he took to help you explore an alternative pillow.

However, we also understand how disappointing it must have been to discover that the Prestige Adjustable Pillow contained polyester after you had specifically explained that you were looking for a pillow without it. We appreciate how important it was for you to find a suitable option, and we recognise that the return arrangements were an additional difficulty given your circumstances.

We’re sorry that we weren’t able to find a more suitable solution for you on this occasion. Your feedback is valuable, and it highlights how important it is that product composition and return arrangements are clearly understood when helping customers find the right product for their needs.

Thank you again for your support and for choosing Luff Sleep. Your feedback means a great deal to us.

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Excellent mattress

Had aches every day after sleeping on mattress from another company. Was looking for a new one and discovered Luff. Sleep better now and no more aches when I wake up.

2026幎5月18日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We’re so pleased to hear that you’ve found your way to Luff Sleep and are enjoying a much better night’s rest! 💙 Waking up feeling comfortable and ready to take on the day can make such a difference, so it’s wonderful to hear that you’re sleeping better and no longer waking up with those daily aches.

Finding the right mattress can be a real game-changer, and we’re delighted that you gave Luff a try! 🛏☁ Thank you for sharing your experience with us, we hope your new mattress continues to help you enjoy many more comfortable nights and refreshed mornings.

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Looking for a comfy bed

We met Laura from Luff in Costco and her friendly, caring approach drew us in! No pushy sales talk, in fact we went away to think about it and returned a few weeks later. Laura went above & beyond to make sure the fabric & colour as well as the mattress were what we wanted. Can't speak highly enough of Laura or Ceri at head office who helped with delivery logistics due to our pending house move. Haven't actually slept on the bed as we're still unpacking but mattress feels good quality.

2026幎4月2日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

What a lovely review! 💙 We’re delighted that Laura’s friendly, caring approach made such a positive first impression. We believe choosing a mattress and bed should feel comfortable and pressure-free, so it’s wonderful to hear that you had the time and space to consider your options before coming back to us.

It’s fantastic to hear that Laura went above and beyond to help you find the right fabric, colour and mattress for your new home. We’ll be sure to share your kind words with her, she’ll be thrilled! 🥰

We’re also pleased that Ceri at Head Office could help coordinate the delivery logistics around your house move. Moving home can be a busy enough time without the added juggling, so we’re glad our team could help make things a little easier. 📊🏡

Although you hadn't had the chance to sleep on your new bed at the time, we’re delighted that the mattress feels good quality so far. We hope that once you unpacked and settled in, your new Luff bed became the perfect place to unwind after a busy day. ☁🛏

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Excellent Paradise Pillows

Recently received my paradise pillows. Having had a good test on them in Costco Chester a few weeks back I already kind of knew what to expect, but they have just completed my new sleep experience. Along with my new Luff king firm mattress, the paradise pillows accompanied by the Luff bamboo silk pillow cases, it is now even more of a joy to go to bed.

Great support for my neck and back and general well being. I do a lot of exercise so really wanted to invest in my ‘recovery’ and the Luff products have not disappointed.

Laura was once again very clear and concise in her presentation and a pleasure to deal with.

2026幎5月13日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We absolutely love hearing that your Luff sleep setup is complete! 💙🥰 From your King Firm mattress to your Paradise pillows and Bamboo Silk pillowcases, it sounds like you’ve created the perfect little sleep sanctuary!

It’s fantastic to hear that your Paradise pillows have lived up to your expectations after trying them out at Costco Chester. We know how important good-quality rest is, especially when you lead an active lifestyle and want to make the most of your recovery. It’s wonderful that you’re enjoying the comfort and support of your Luff products and finding bedtime even more of a pleasure. 🛏☁

We’ll also be sure to pass your lovely feedback on to Laura. She’ll be delighted to know that, once again, her clear advice and friendly approach made your experience such a positive one. Having customers return because they trust our team and love our products is a real compliment! 💙

Thank you for continuing to choose Luff Sleep and for investing in your sleep and wellbeing. Here’s to many more restful nights and refreshed mornings! 🌙✚

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Huge thank you to Laura at Luff,

Huge thank you to Laura at Luff,

We have had a horrible experience with a well known high street bed store over the past 12 months. We purchased three mattresses in total. The first was a soft which completely gave out after the 40 night guarantee. We then tried the medium the same happened again then we purchased the firm, which was horrendously uncomfortable. After months of dreading bedtime because of not sleeping well and developing back and hip issues we visited Costco, Laura was so helpful, explained all of the options available without being pushy. We were already Luff pillow users but didn’t realise Luff did mattresses. We purchased the Luff king size medium mattress. We are now three weeks in and I’ve had the most amazing sleep. My backaches and hip pains have vanished. I now look forward to bedtime, it’s nice to actually wake up feeling refreshed and rested. I would now only ever buy a Luff mattress and it’s great knowing we have that peace of mind of the 200 night sleep guarantee. Thanks again Laura and the team at Luff.

2026幎4月4日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

What an incredible review to read! 💙🥹 After such a frustrating experience trying to find the right mattress, we’re absolutely delighted that you discovered Luff Sleep at Costco and are now looking forward to bedtime again!

It’s wonderful to hear that Laura took the time to explain your options, answer your questions and help you find a mattress that feels right for you, without any pressure. We’ll be sure to pass your lovely comments on to her, she’ll be thrilled to know how much you appreciated her help! 🥰

We’re especially pleased to hear how positive your first three weeks with your new King Medium mattress have been. Waking up feeling refreshed and rested can make such a difference to your day, and knowing you’re enjoying your sleep again is exactly the kind of feedback that makes us smile. ☁🛏

And as existing Luff pillow fans, we’re so happy you’ve now discovered our mattresses, too! Thank you for placing your trust in us and for your lovely recommendation. We hope you continue to enjoy many comfortable nights ahead, with the added reassurance of our 200-night sleep trial.

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Outstanding Customer Service and a Quality Product

Thank you for sorting all the issues we have encountered over the last few months in a professional, friendly and helpful manner.
I am more than happy to recommend Luff as a good quality product, offering outstanding customer service.

Please pass on my comments to the Management team at Luff.

2026幎4月7日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

Thank you so much for your kind and thoughtful feedback. 💙 We really appreciate your patience over the last few months, and we’re delighted that our team has been able to help resolve the issues you encountered in a professional, friendly and supportive way.

While we always want our customers to have a smooth experience from the outset, it means a great deal to know that the care and attention provided by our team have left you feeling happy to recommend Luff Sleep. Your recognition of both our product quality and customer service is something we’re genuinely proud of. 🥰

We’ll absolutely ensure your comments are passed on to our Management Team. Feedback like yours is incredibly valuable, and we know the team will appreciate you taking the time to share it.

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Very friendly staff and a great product


Very friendly staff and a great product too

2026幎3月17日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

We’re delighted to hear that you had such a positive experience with our team and are happy with the product, too! 💙😊 We believe great sleep starts with great service, so it’s lovely to know both hit the mark for you.

We’ll be sure to share your kind feedback with the team, it’s always a pleasure to know their friendliness and support have made a difference. ☁🛏

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Lauren had fantastic knowledge and


Lauren had fantastic knowledge and enthusiasm about the mattress.

The mattress is great and we would defo recommend Luff mattresses.

2026幎1月16日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

Short, sweet and wonderful to hear! 💙🥰 We’re so pleased that you’re loving your Luff mattress and would happily recommend us to others. There’s no better compliment than knowing our customers are happy with their purchase!

Thank you for choosing Luff Sleep. We hope your mattress continues to bring you plenty of comfortable, restful nights for a long time to come. 🛏☁

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Great product

Great product, Laura helped me and also canceled her tea at the hotel to put my order in on the last day, extra discount and free pillows on the current deal (don't mind if i do)

2026幎1月19日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

What a lovely review! 💙 We’re delighted to hear that you’re happy with your purchase and that Laura went the extra mile to help get your order placed, even giving up her tea break to make sure everything was sorted! ☕😄 That’s certainly dedication!

It’s also fantastic to hear that you were able to take advantage of the extra discount and free pillows on our current offer. A great product, a little extra saving and some bonus pillows? Now that’s a winning combination! 🛏🎁

We’ll be sure to share your kind words with Laura. She’ll be thrilled to know her help made such a positive impression. Thank you for choosing Luff Sleep, we hope you love your new purchases and enjoy many wonderful nights of sleep ahead! ☁🌙

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Excellent Mattress & Service

We recently purchased a Luff mattress from Costco and couldn’t be happier with the whole experience.
Delivery was prompt, right on time, and the mattress arrived very well packaged.
It came shrink-wrapped and rolled, which really surprised me, but once opened it expanded quickly and took its full shape in no time.

We went for the firm option and absolutely love it. It’s extremely comfortable, offers great support, has no roll-together, keeps its shape brilliantly, and has genuinely transformed our sleep.

We also bought the Luff Bamboo Honeycomb pillows, and they’re fantastic. They’re incredibly comfortable and we really like that they have both a cool side and a warm side — perfect for switching through the night depending on how you feel.

Overall, outstanding quality and great value. We’re sleeping better than ever! Highly recommended.

2026幎1月30日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

Wow, what a fantastic review! 💙 We’re absolutely delighted to hear that you’ve had such a positive experience with your Luff mattress from Costco, from the prompt delivery right through to enjoying your first nights of better sleep!

It’s wonderful to hear that your Firm mattress is giving you the comfort and support you were looking for, while helping you both enjoy a more restful night. 🛏☁ We know buying a mattress is a big decision, so hearing that you’re so pleased with your choice really does make our day!

And we’re thrilled that our Bamboo Honeycomb pillows have been a hit, too! 😍 Having a cool side and a warm side makes it easy to switch things up throughout the night, so we’re glad you’re enjoying that little extra touch of comfort.

Thank you for highlighting the quality, value and overall experience. Reviews like yours mean so much to our team, and we’re delighted to be part of your journey to better sleep. Here’s to many more comfortable nights ahead! 🌙✚

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Laura is outstanding at customer service

Laura recommended the honeycomb pillow and it’s one of the best purchases I’ve made!
It’s perfect for night sweats and it feels so lush. Also the silk pillowcases are a must if you’re buying a good quality pillow.
Laura really knows the products and she has fantastic customer service.

2026幎3月20日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

Oh, we absolutely love hearing this! 🥰💙 We’re so pleased that Laura recommended our Honeycomb pillow and that it’s turned out to be one of your best purchases! Knowing you’re loving the feel and finding it a great choice for those warmer nights is wonderful to hear. ☁✚

And we couldn’t agree more about pairing a great pillow with lovely pillowcases! Our silk pillowcases make such a luxurious addition to your bedtime routine, so we’re thrilled you’re enjoying the combination.

We’ll be sure to share your kind words with Laura. She’ll be delighted to know that her product knowledge and customer service made such a positive impression. 💙

Kind regards,

The Luff Sleep Team

5぀星のうち5の評䟡

Excellent Pillows

The sales lady, Laura, took her time telling us and advising what she thought was best for our needs.
I am very fussy about the pillows I use due to comfort issues, but I am pleased to report we bought two fabulous honecomb pillows.
They are surperb.
Really very very good.
They dont go flat but keep their comfortable shape.

We were due this week to revisit Laura, in store, to place an order for a mattress, but a personal injury has prevented us from doing so.

2026幎3月19日
自発的なレビュヌ
Luff Sleep ロゎ

Luff Sleep からの回答

Thank you for taking the time to leave us a review on Trustpilot.

What a lovely review! 💙 We’re delighted to hear how much you’re enjoying your new Honeycomb pillows. We know how important finding the right pillow can be, especially when comfort is a priority, so it’s fantastic to hear that you’re so pleased with the support and that they’re keeping their shape night after night! ☁😎

We’ll be sure to pass your kind words on to Laura. She’ll be thrilled to know that her time, advice and recommendations helped you find two pillows you absolutely love. 🥰

We’re sorry to hear that a personal injury has put your plans to revisit Laura on hold. We hope you’re able to take the time you need to recover and feel better soon. Whenever you’re ready to return, we hope you’ll enjoy another lovely visit with Laura and continue your Luff Sleep journey with us!

Kind regards,

The Luff Sleep Team

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