Purchased one of the King Size mattresses and some pillows in Costco Gateshead a few weeks ago. Sales assistant from Luff was very knowledgeable and explained everything to us really well. Delivery wa... ãã£ãšèŠã
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Purchased one of the King Size mattresses and some pillows in Costco Gateshead a few weeks ago. Sales assistant from Luff was very knowledgeable and explained everything to us really well. Delivery wa... ãã£ãšèŠã
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We met Laura whilst visiting Costco in Chester. We had been thinking about purchasing a new mattress, so we were interested to hear about the Luff products. Laura was very knowledgeable about all the... ãã£ãšèŠã
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Laura was very helpful in the shop & did not push us to make a quick decision. She took time to explain the delivery & how the matress would have a chemical smell for a few days. When the mattr... ãã£ãšèŠã
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We have only just got a king size bed few days ago as changed the delivery date. All went well and smoothly. Changing the delivery date via an online form was hassle free. So far I am loving the firm... ãã£ãšèŠã
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Just been to the Costco in Sheffield and bought a Prestige Adjustable Pillow
Iâve been struggling with a bad neck/shoulder for some time and was advised by my doctor to look at purchasing a new pillow as that could have been the source of my problems.
I went to Costco and there was a Luff stand there that was being manned by a girl called Laura (I think), who was great.
She told me about the adjustable pillow, something I didnât know existed, but it sounded perfect.
Having used it, my back and shoulder have been much better, I also work shifts, so my sleep pattern changes all the time, but I genuinely believe this pillow has helped me sleep better.
Iâm not usually a fan of âsales peopleâ but the lass didnât go for the hard sell, just told me about the product and left me be, something I found quite refreshing.
If I buy in the future Iâll be definite to check the Luff range out first.

Luff Sleep ããã®åç
We have been looking for a matress for some time and Laura from Luff was in costco Derby and was extremely helpful.
The product was very quick to be delivered and so far it is very good. Also like the 200 sleep gaurantee we have.

Luff Sleep ããã®åç
Reviews I donât usually do but I had to recommend LUffâs honeycomb pillow, itâs so light and hygienic, I love the fact I can through the whole pillow in my washing machine. I also bought one for my daughter whoâs 8 years old she loves it too.

Luff Sleep ããã®åç
This is my third purchase and canât praise the products enough. In Costco I bought another duvet set and three more fitted sheets - they fit our mattress perfectly! Convinced another customer to buy some and even opened the package at the checkout to let someone feel the quality. Laura is an exceptional sales representative, so helpful and friendly.

Luff Sleep ããã®åç
I had no intentions of purchasing a mattress but after going into Costco in Chester and talking to the girl ( Laura?) from Luff she convinced me without any pushing whatsoever that this would be a great purchase for me .Shes was very knowledgeable about it and very helpful. I did make the purchase and my mattress arrived quickly and Iâm very pleased with it , plus the 2 pillows and bamboo pillowcases . I wasnât pressured into the sale and found her and the company very good to deal with .

Luff Sleep ããã®åç
I met Laura in Costco to view a new mattress and straight away I was struck by her knowledge and honesty.
There was no pressure just letting the product sell itself.
The mattress and service were to a very high standard.
The standout thing to me about the mattress is how it stays so breathable ( very impressive)
I can recommend this product.

Luff Sleep ããã®åç
Iâve been looking to buy a new mattress for months and after speaking to Laura about the Luff mattress at Costco, I ordered a super king prestige mattress. It arrived yesterday which was super quick delivery and it was delivered to my room. I was expecting to take a couple of weeks to get used to it but ended up having a great nights sleep and my husband didnât want to get out of bed this morning he was so comfortable. Really pleased with my purchase and such a great price too. I also bought the Luff satin pillowcases which Laura recommended for coolness and they are so lovely. Would definitely recommend to anyone looking for a top quality mattress.

Luff Sleep ããã®åç
I Met Laura in Costco demonstrating a luff mattress
After listening to her and trying out a mattress I decided to buy one Laura was very helpful and polite and has even checked upon me too see if everything is OK with me and the mattress i am very happy with the mattress.

Luff Sleep ããã®åç
I bought a pillow from these guys as I am trying to get rid of all polyester items and I want natural, as I have fibro and arthritis a great night's sleep to me is a must so I can function during the day without much pain, the one I bought was the bamboo honeycomb as its rated for cooling as well, unfortunately for me after about 5 days I was not getting on with it and my pain was unbearable so I decided to send it back, I had an email from the lovely Ceri, she asked about exchanging the pillow with a different one, I had a good look through them and decided on the Prestige Adjustable, I asked if there was any polyester in it and Ceri assured me there wasn't and it's dispatching tomorrow and they're collecting the other from me aswell, I honestly have never received customer service like this, Ceri was lovely and I can't thank her enough.
Thank you Ceri and Luff.
Edit so I received an email from Ceri saying in fact there was 40% polyester in the pillow, so, I decided to have a refund, unfortunately I would have to take pillow to a post office and pay to send it back, as I'm disabled getting out can be difficult for me so I've given the pillow away, £36 down, quite disappointing. So, I'm taking a star away.

Luff Sleep ããã®åç
Had aches every day after sleeping on mattress from another company. Was looking for a new one and discovered Luff. Sleep better now and no more aches when I wake up.

Luff Sleep ããã®åç
We met Laura from Luff in Costco and her friendly, caring approach drew us in! No pushy sales talk, in fact we went away to think about it and returned a few weeks later. Laura went above & beyond to make sure the fabric & colour as well as the mattress were what we wanted. Can't speak highly enough of Laura or Ceri at head office who helped with delivery logistics due to our pending house move. Haven't actually slept on the bed as we're still unpacking but mattress feels good quality.

Luff Sleep ããã®åç
Recently received my paradise pillows. Having had a good test on them in Costco Chester a few weeks back I already kind of knew what to expect, but they have just completed my new sleep experience. Along with my new Luff king firm mattress, the paradise pillows accompanied by the Luff bamboo silk pillow cases, it is now even more of a joy to go to bed.
Great support for my neck and back and general well being. I do a lot of exercise so really wanted to invest in my ârecoveryâ and the Luff products have not disappointed.
Laura was once again very clear and concise in her presentation and a pleasure to deal with.

Luff Sleep ããã®åç
Huge thank you to Laura at Luff,
We have had a horrible experience with a well known high street bed store over the past 12 months. We purchased three mattresses in total. The first was a soft which completely gave out after the 40 night guarantee. We then tried the medium the same happened again then we purchased the firm, which was horrendously uncomfortable. After months of dreading bedtime because of not sleeping well and developing back and hip issues we visited Costco, Laura was so helpful, explained all of the options available without being pushy. We were already Luff pillow users but didnât realise Luff did mattresses. We purchased the Luff king size medium mattress. We are now three weeks in and Iâve had the most amazing sleep. My backaches and hip pains have vanished. I now look forward to bedtime, itâs nice to actually wake up feeling refreshed and rested. I would now only ever buy a Luff mattress and itâs great knowing we have that peace of mind of the 200 night sleep guarantee. Thanks again Laura and the team at Luff.

Luff Sleep ããã®åç
Thank you for sorting all the issues we have encountered over the last few months in a professional, friendly and helpful manner.
I am more than happy to recommend Luff as a good quality product, offering outstanding customer service.
Please pass on my comments to the Management team at Luff.

Luff Sleep ããã®åç
Very friendly staff and a great product too

Luff Sleep ããã®åç
Lauren had fantastic knowledge and enthusiasm about the mattress.
The mattress is great and we would defo recommend Luff mattresses.

Luff Sleep ããã®åç
Great product, Laura helped me and also canceled her tea at the hotel to put my order in on the last day, extra discount and free pillows on the current deal (don't mind if i do)

Luff Sleep ããã®åç
We recently purchased a Luff mattress from Costco and couldnât be happier with the whole experience.
Delivery was prompt, right on time, and the mattress arrived very well packaged.
It came shrink-wrapped and rolled, which really surprised me, but once opened it expanded quickly and took its full shape in no time.
We went for the firm option and absolutely love it. Itâs extremely comfortable, offers great support, has no roll-together, keeps its shape brilliantly, and has genuinely transformed our sleep.
We also bought the Luff Bamboo Honeycomb pillows, and theyâre fantastic. Theyâre incredibly comfortable and we really like that they have both a cool side and a warm side â perfect for switching through the night depending on how you feel.
Overall, outstanding quality and great value. Weâre sleeping better than ever! Highly recommended.

Luff Sleep ããã®åç
Laura recommended the honeycomb pillow and itâs one of the best purchases Iâve made!
Itâs perfect for night sweats and it feels so lush. Also the silk pillowcases are a must if youâre buying a good quality pillow.
Laura really knows the products and she has fantastic customer service.

Luff Sleep ããã®åç
The sales lady, Laura, took her time telling us and advising what she thought was best for our needs.
I am very fussy about the pillows I use due to comfort issues, but I am pleased to report we bought two fabulous honecomb pillows.
They are surperb.
Really very very good.
They dont go flat but keep their comfortable shape.
We were due this week to revisit Laura, in store, to place an order for a mattress, but a personal injury has prevented us from doing so.

Luff Sleep ããã®åç
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