I'm very happy with my purchase. The handbag arrived within one week of ordering. It was packaged well, and the bag is exactly as expected. I did quite a bit of my own research to authenticate it and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Очень хороший сервис, моя сумка пришла быстро и была просто в идеальном состоянии. Продавец была на связи и быстро отвечала на мои вопросы и просьбы. Очевидно что перед продажей сумкам делают реставра... もっと見る
This is my 3rd bag. I bought from Luxbags. Outstanding quality and the details are 100 % perfect. Jiaxin responds really fast, no matter if you have questions to the bag or need support. Her knowledg... もっと見る
Wonderful buying experience! I scored a great deal on a rare vintage Dior Lizard Green Corset bag in great condition. Upon arrival, I noticed a small tear on the bottom of the bag, which wasn’t noted... もっと見る
企業情報
当該企業による記述
Luxbags is a Hong Kong- and France-registered purveyor of authentic pre-owned designer handbags and accessories. Luxury fashion is aspirational, yet often remains out of reach. Waiting lists at fashion stores, limited editions, prohibitive pricing, and a second-hand market plagued by counterfeits and snobbish or indifferent customer service can frustrate your aspirations. At Luxbags, we aim to be different: we believe that luxury should be shared, not hoarded. Our vision is to empower, not to gatekeep. We offer a sustainable and accessible pathway to iconic handbags, minimising environmental impact while maximising style. Our mission is to provide exceptional value on authentic pre-loved designer pieces and deliver unparalleled customer service, becoming your trusted destination for pre-loved luxury. We curate a collection of inspiring pre-loved treasures that empower you to own your dream bag and fulfil your aspirations in fashion and beyond. We also engage professional cleaning and restoration services to give our bags a makeover before they go to their next owners. We believe that these bags all deserve a second chance at being cherished by a new owner, and we invite you to join us on this journey of extending the lifespan of our favourite bags. As a business that is committed to promoting sustainability, we are always seeking new ways of reducing our environmental impact. By providing a space for stylish and sustainable fashion, we hope to inspire others to embrace the second-hand luxury movement and contribute to a more socially and environmentally sustainable future.
連絡先
4.8
優良
121件のレビュー
顧客にレビューを依頼しています
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Smooth experience with very timely and…
Smooth experience with very timely and helpful responses to queries. Item was processed and shipped very quickly and arrived in no time as described on the website.
2024年6月22日
It took a while to come around and…
It took a while to come around and finally pull the trigger, but in the end we received our Chanel 19 in Silver only 4 days after ordering. Came with certificate and properly packaged. Wonderful condition. Will buy again!
2024年6月20日
Fantastic service
Fantastic service. Answered every question and support the whole way till purchase and shipment. Will definitely buy from again.
2024年5月20日
Highly recommend. Great product and outstanding customer service
I cannot say enough good things about my experience with my order for a designer bag.
Jiaxin provided amazing customer service and answered all my questions very quickly. My bag arrived in less than a week and I will definitely buy from Jiaxin again in the future. Highly recommend :)
2024年3月14日
Perfect service and truly trustworthy
Jiaxin helped me to get the bag I was looking for in the desired condition. My shopping and service experience at Luxbags was perfect and I can fully recommend it.
2024年2月8日
Jianxin has done it again
Jianxin has done it again! This is my second purchase, and both bags have far exceeded my expectations. Great communication, and I received my bag quickly. I plan to purchase more in the future.
2024年2月2日
Excellent all around!
Jiaxin is amazing!! She was so easy to work with and I absolutely love my bag. I was a bit hesitant to order but she put me at ease and everything went so smoothly. She responds quickly to questions and I was surprised at how quick my item arrived to the US and packages very safe. Highly recommend and hopefully will be purchasing again in the near future.
2024年1月10日
Review of Luxbags
Jiaxin is very patient when I was indecisive. She is also very responsive. It was a nice experience dealing with her.
2024年1月3日
Amazing experience with this company
Amazing experience with this company. Product exactly as is described and seller communication was amazing. Will do business here again.
2023年11月21日
Fantastic Customer Service
I purchased a lovely vintage dior bag. I was skeptical due to shipping issues with aftermath of the Canadian fires and smoke issues here in New York. Although I was skeptical and moved hastily because I couldn't see the shipment moving. Customer service was patient and went above and beyond to put me at ease and know that my bag was indeed on the way. I will say that they are honest and give great deal and quality for designer finds. I will say be patient because it ships international from Hong Kong and shipping may take a while to update.
2023年6月3日
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