Great quality of the products, really quick delivery, nice packaging. What´s there not to like :) Definetely not my last purchase.
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レビュアーのコメントを見てみましょう
I find M-KAE's curated designs to be well executed; the quality is very good. Also, I have found that M-KAE customer service is very responsive, which is important to me as someone who orders on-lin... もっと見る
Beställde bikini. När den kommer är tyget otroligt tunt och konstigt, och passformen på toppen är inte bra. Returnerar då allt pga matchande set. Kunde för det första inte lämna in paketet hos vilket... もっと見る
企業が回答しました
Hurtig levering. Virkelig god kvalitet. Størrelsen var tilsvarende. Alt i alt en virkelig god og nem oplevelse at handle fra M-KAE
企業情報
当該企業による記述
After years of hard work and preparation, M-KAE finally launched its very first collection in April 2018. The fonder of the brand is Maria Kragmann, also known as a Danish content creator. Since we started M-KAE, we have been striving for timeless design, elegant and classic key pieces all in the highest quality and at affordable prices.
連絡先
Dronnings Tværgade 54, 1302, Copenhagen, デンマーク
- +4589877970
- hello@m-kae.com
- m-kae.com
4.5
優良
407件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
M-KAE からの回答
Hi Joachim,
Thank you so much for your kind words about us!🤍
We’re so happy to hear you had a smooth experience and that you appreciate the quality of our pieces. It truly means a lot to us.
Best Regards,
Silje, Team M-KAE
M-KAE からの回答
Dear Pau,
Thank you so much for your kind words.🌸
We’re so glad to hear that you’re happy with the pieces, their quality, and the fit. It means a lot to us that you took the time to share your experience.🤍
Best Regards,
Silje, Team M-KAE
wunderschönes Jäckchen
wunderschönes Jäckchen, sehr hochwertig, gutes Preis-Leistungsverhältnis
2025年5月30日
M-KAE からの回答
Dear Edith,
Thank you so much for your lovely feedback.🤍
We’re so happy to hear that you love the jacket and that you’re pleased with the quality and value.🌸
Warmly,
Silje, Team M-KAE
Super profesionel service
2025年5月20日
自発的なレビュー
M-KAE からの回答
Kære Viggo,
Tusind tak for din anmeldelse.🌸
Det glæder os at høre, at du har haft en god oplevelse med vores service.
Hilsen
Silje, Team M-KAE
God kvalitet og god kundeservice !
Virkelig lækkert tøj, god kvalitet og smukt design… De er altid søde til at hjælpe , hvis man har spørgsmål til tøjet f.eks str. eller lign… helt klar et brand jeg vil fortsætte med at handle hos
2025年5月1日
M-KAE からの回答
Kære Malene,
Tusind tak for din fine anmeldelse 🤍
Vi er så glade for at høre, at du er glad for både tøjet og vores kundeservice – det betyder virkelig meget for os!
Vi gør os rigtig umage for at skabe styles i god kvalitet og med et design, der kan holde sæson efter sæson – så det gør os rigtig glade at høre, at det bliver værdsat.🌸
Vi glæder os meget til at sende en masse flere pakker din vej.
Kærlig hilsen,
Silje, Team M-KAE
M-KAE からの回答
Dear Kristin,
Thank you so much for your kind words! We’re so happy to hear that you love the clothes and that your order arrived on time.
It truly means a lot to us that you took the time to leave a review 🫶
Warmest wishes,
Silje, Team M-KAE
High quality clothes
High quality clothes. I’ve bought two silk trousers and two wool cardigans. Everyone is asking me the brand’s name. Will buy again soon! Hope they had a shop in Barcelona! Thanks
2025年4月14日
自発的なレビュー
M-KAE からの回答
Hi Maria,
Thank you so much for your lovely review – it truly means a lot to us 🖤
We’re so happy to hear you love the quality and feel great in your M-KAE pieces✨
Thank you for the support – we can’t wait to have you back!
Wishing you a lovely day,
Best regards,
Silje, Team M-KAE
Pleasant moments with M-KAE
I like the minimalistic style, nude colors and, at the same time, the high quality of the clothes.
Definitely would recommend the brand to my fashionista friends.
2025年3月7日
自発的なレビュー
M-KAE からの回答
Hi Elen,
Thank you so much for your wonderful review!🥰 We’re so happy to hear that you love our products.
We truly appreciate your support and can’t wait to have you shop with us again soon.🤍
Best regards,
Silje, Team M-KAE
M-KAE からの回答
Hi,
Thank you so much for your kind words! We're glad to hear you're satisfied with our service, and we look forward to welcoming you again<33
Best,
Silje
M-KAE からの回答
Hi,
We're thrilled to hear that you love the cardigan and that it's both warm and elegant. Your feedback means a lot to us!
Best regards,
Silje, Team M-KAE
M-KAE からの回答
Dear Fernaz,
Thank you for your wonderful review! We're so glad to hear that you love the style and fabric of the clothes. Your feedback means a lot to us!
Best regards,
Silje, Team M-KAE
Har modtaget de flotteste styles
Har modtaget de flotteste styles. Kvaliteten lever op til forventningerne, kan klart anbefale dem!
2025年2月8日
自発的なレビュー
M-KAE からの回答
Kære Anna,
Tusind tak for din fine anmeldelse.🌸
Det glæder os virkelig at høre, at du er tilfreds med dine styles, og at kvaliteten lever op til dine forventninger.🤍
Tak for at dele din oplevelse med os.
De bedste hilsner,
M-KAE Teamet
Fantastisk service og de sødeste
Fantastisk service og de sødeste, mest hjælpsomme mennesker! De går virkelig op i at give en god oplevelse, og man føler sig altid velkommen. Oven i købet er tøjet af den bedste kvalitet – lækkert, behageligt og stilfuldt. Kan kun anbefale dem, og jeg handler helt sikkert her igen
2025年2月3日
自発的なレビュー
M-KAE からの回答
Kære Julie,
Tusind tak for dine søde ord!🥰
Det betyder meget for os at høre, at du har haft en god oplevelse – både med servicen og tøjet.
Vi stræber altid efter at give vores kunder den bedste oplevelse, og det glæder os, at du følte dig velkommen.🤍
Hilsen,
M-KAE
I’m TOTALLY in love with M-KAE
Your products are so amazing! Very good fabrics, lovely design… it’s totally my dream style!
Plus.. being a small brand is totally a luxury these days!
2025年2月3日
M-KAE からの回答
Hi,
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you love our products and designs.🤎
As a small brand, it’s incredibly rewarding to know our efforts are appreciated.
Your support truly means a lot to us!🤍
Best regards,
Silje,
M-KAEt team
Poor packaging
Poor packaging. That quality of products you offer requires nice packaging like nice box not just paper bag. The box also should give better protection to products.
2025年2月5日
M-KAE からの回答
Hi,
Thank you for your feedback. We’re really sorry to hear that you were disappointed with the packaging. We completely understand that high-quality products deserve proper packaging, and we’ll take your suggestion into consideration as we continue to improve our services. Protecting our products during shipping is very important to us, and we’ll work on finding better solutions to ensure everything arrives in perfect condition.
We truly appreciate your input, and we hope to have the opportunity to serve you again soon!
Best regards,
Silje,
M-KAE team
The product i received was not in good…
The product i received was not in good shape it felt used and did not smell well. Since this is a exclusive product I was expecting more. I will claim the product and most likely not shop again so sad becuse I like the design and look.
2025年1月30日
M-KAE からの回答
Dear Fredrika,
I am truly sorry to hear that you received a product that did not meet your expectations. This is absolutely not the experience we want to provide for our customers, and we fully understand your disappointment. We are very sorry that the product felt used and had an unpleasant odor – this is far from the standard we strive for.🤍
We take your feedback very seriously, and we would like to do everything we can to make this right. I will ensure that your claim is processed as quickly as possible, and if you wish, we can arrange a return or exchange for the product.
We greatly appreciate you taking the time to provide us with this feedback. We understand if this has affected your desire to shop with us again, but we hope we can have the opportunity to make this right for you. Your satisfaction is incredibly important to us.🤎
Once again, we deeply apologize for the experience you had, and we hope to find a solution that will make this right.
Best regards,
Silje
M-KAE team
The item arrived damaged
The item arrived damaged, and the customer service was obviously a disaster. The sizes are totally off. Please think before you order. It would be a waste of time, money, and energy to get your money back.
2025年1月6日
M-KAE からの回答
Hi Inga,
We’re really sorry to hear that you received a damaged jacket and that the size didn’t meet your expectations. We completely understand your frustration. However, we’ve been in touch and worked together to resolve the issue. As agreed, you were refunded the full amount, and the jacket was returned to our warehouse.
Best regards,
Team M-KAE
Beautiful jacket and fast delivery
Fast delivery and return. Love my product! The fit is so great.
2025年1月2日
M-KAE からの回答
Dear Louise,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with both the delivery, return process, and of course, your product. We hope you continue to enjoy it and get lots of use out of it!🥰
Thanks again for sharing your experience – it really means a lot to us!🤍
Best regards,
Silje
M-KAE team
Pris og kvalitet hænger ikke sammen
Har modtaget den “flotte” Kelby coat, som jeg længde havde kigget på, men kvaliteten lever desværre slet ikke op til hverken pris eller billeder. Den føles tynd og billig i kvaliteten. Jeg har jakker til den halve pris, som er lavet at bedre materialer og langt bedre og kraftigere i kvaliteten. Pakken modtager man i en alm plastikpose helt pakket og mast, hvorfor jakken var krøllet ved modtagelse. Dette vil man selvfølglig kunne rette ud ved en damp eller en tur hos et renseri, men ift. hvordan jeg ellers har modtaget varer til 3.000 kr. kan man forventet, at den i det mindste havde været pakket pænt ind og evt i en hård kasse, så den var begrænset krøllet.
Jeg kan desværre ikke anbefale M-kae og som alt andet på Instagram, så er den ægte varer langt anderledes end hvad man ser på billeder…
2025年1月2日
自発的なレビュー
M-KAE からの回答
Kære Sofie,
Tak for din ærlige feedback. Vi er kede af at høre, at du ikke er tilfreds med Kelby coat, og at kvaliteten ikke levede op til dine forventninger. Vi arbejder konstant på at sikre, at vores produkter lever op til den standard, vi ønsker at tilbyde vores kunder, og vi tager dine kommentarer seriøst.
Vi beklager også, at jakken ikke blev pakket på en måde, der kunne beskytte den bedre under transport.
Tak for at tage dig tid til at dele din oplevelse. Vi håber, at vi får en chance til at levere en bedre oplevelse for dig.🤍
Med venlig hilsen,
Silje
M-KAE team
Jeg er virkelig skuffet over dette…
Jeg er virkelig skuffet over dette såkaldte brand. For det virker som om der bare er syet et label på noget billigt kinesertøj. Det er fuldstændig vanvittigt at tage knap 2.000 kr. for en jakke lavet af polyester! Når man betaler den pris, forventer man bare en smule kvalitet.
Kvaliteten lever slet op til prisen. Materialerne føles billige og der er INTET ved deres tøj, der kan retfærdiggøre prisen. Det føles som ren branding uden substans.
Jeg kan virkelig ikke anbefale M-kae til nogen. Spar pengene og køb noget andet!
2024年11月7日
自発的なレビュー
M-KAE からの回答
Kære Rasmine,
Tak for din feedback. Vi er kede af at høre, at du ikke er tilfreds med din oplevelse og den jakke, du har modtaget. Vi ønsker altid at levere produkter af høj kvalitet, og vi arbejder konstant på at sikre, at vores varer lever op til de standarder, vi sætter for os selv og vores kunder.🤍
Vores kollektion er designet med omhu og er lavet af materialer, vi mener giver både funktion og stil. Vi forstår dog, at præferencer for kvalitet kan variere, og vi tager dine kommentarer til efterretning.
Vi håber, at du måske vil overveje at give os en chance for at levere en bedre oplevelse i fremtiden.
Tak for at dele din mening, og vi håber, at vi kan finde en løsning, der bedre lever op til dine forventninger.🤍
Med venlig hilsen,
Silje
M-KAE team
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