Great quality of the products, really quick delivery, nice packaging. What´s there not to like :) Definetely not my last purchase.
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レビュアーのコメントを見てみましょう
I find M-KAE's curated designs to be well executed; the quality is very good. Also, I have found that M-KAE customer service is very responsive, which is important to me as someone who orders on-lin... もっと見る
Beställde bikini. När den kommer är tyget otroligt tunt och konstigt, och passformen på toppen är inte bra. Returnerar då allt pga matchande set. Kunde för det första inte lämna in paketet hos vilket... もっと見る
企業が回答しました
Hurtig levering. Virkelig god kvalitet. Størrelsen var tilsvarende. Alt i alt en virkelig god og nem oplevelse at handle fra M-KAE
企業情報
当該企業による記述
After years of hard work and preparation, M-KAE finally launched its very first collection in April 2018. The fonder of the brand is Maria Kragmann, also known as a Danish content creator. Since we started M-KAE, we have been striving for timeless design, elegant and classic key pieces all in the highest quality and at affordable prices.
連絡先
Dronnings Tværgade 54, 1302, Copenhagen, デンマーク
- +4589877970
- hello@m-kae.com
- m-kae.com
4.5
優良
407件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love the products but discounted product refund was weird
Love the products, but find it very odd that when I purchased an item on sale and needed to exchange to exactly the same product, but a different size, then I had to pay the dividend / full price. Never experienced that before and found it a shame since I ended up then not keeping the product.
2024年11月27日
This has been a horrible experience
This has been a horrible experience, for a company that portrays to care about quality and attention to detail, the reality is far from that in my experience.
I ordered items over 1k and paid for an expedited shipping to the US, I’ve never had issues buying internationally before, but then I am getting harassed with customs asking me to file different reports and clearances and provide information only the company has.
Now instead of being able to get a response in a timely manner and the customer service you’d expect this company would have, NO ONE responded to my emails or the logistics manager at fedex’s that was handling customs.
Even when I desperately tried contacting them via instagram I was promised they’ll look into it right away.
Hours go by and STILL they did not provide the simple information that was needed to customs.
I would never recommend this company to anyone.
2024年11月26日
M-KAE からの回答
Hi Eguardo,
Thank you for reaching out. I want to assure you that we have responded to your inquiries and provided FedEx with the necessary information so your package could proceed through customs.
I am truly sorry for the experience you've had and that we didn’t meet your expectations in terms of response time. I deeply regret any frustration this may have caused you.
From our side, everything should now be in order, but please don’t hesitate to reach out if there are any further issues.
Best regards,
Silje,
M-KAE team
customer service does not respond to…
customer service does not respond to messages! Hopeless store
2024年12月9日
自発的なレビュー
Beat products ever.
2024年11月28日
M-KAE からの回答
Hi, thank you so much for your kind words. We’re happy to hear that you like the product. 😍
Wishing you a wonderful day! 🤍
Hugs, Silje
Love this brand!
I love my coat from M-KAE! I ordered from the US and it came so quickly.
2024年12月3日
自発的なレビュー
M-KAE からの回答
Hi Ashley,
Thank you so much for your lovely feedback! We're thrilled to hear that you love your coat and that it arrived quickly all the way to the US. It means so much to us.🥰
Hugs, Silje
M-KAE team
Hurtigt levering 💪
2024年11月4日
M-KAE からの回答
Hej,
Tak for din anmeldelse! Vi er glade for, at du er tilfreds med den hurtige levering! 🤩
God dag,
Silje, M-KAE team
Great quality and nice fit
Great quality and nice fit. Thank you. Only problem is that buttons seem to fall off easliy.
2024年10月10日
M-KAE からの回答
Hi,
Thank you for your feedback! We're so glad you like the quality and fit of the item. We're sorry to hear about the buttons coming off easily – that’s definitely not the experience we want you to have. If you encounter any further issues, please don't hesitate to reach out to us, and we’ll do our best to resolve it for you.🤍
Best regards,
Silje, M-KAE team
M-KAE からの回答
Hi Latifa🤍
Thank you so much for your review! We are so happy to hear that you love the dress and that you are satisfied with the delivery. Have a lovely day!
Kind regards
Line, M-KAE
Love the fit/ look but not the quality :(
I purchased a maxi skirt in beige and I love the fit and feeling.
Unfortunately after wearing it 3 times it started to loose garmin and peeled so the quality is not how I expected it to be :(
2024年7月3日
M-KAE からの回答
Hi! We're really sorry to hear about your experience. If there is a defect with the product, you're more than welcome to send us an email describing the issue, and we'll take a closer look.
Best regards,
Silje, M-KAE team
Excellent service
Excellent service and the very best Quality. I love every piece from the collection.
2024年9月10日
M-KAE からの回答
Hi Gabrielle🤍
Thank you so much for your review and for your kind words! We are truly happy to hear that you love the collection and that your experience was perfect!
Lovely day to you!
Kind regards,
Line, M-KAE
M-KAE からの回答
Hi Vita🌸
Thank you for your review. It means a lot to us that you will share your experience. Hope to see you again soon🍀
Kind regards,
Line, M-KAE
I planned to buy the Sienna set about…
I planned to buy the Sienna set about 6-7 months. At first I doubted, then the right size was not available and now I have it. This is a very successful purchase! Excellent quality and a wonderful look! It's a pity that I put off the purchase for so long
2024年7月22日
M-KAE からの回答
Dear Valentyna🤍
Thank you so much for your review! We are so glad to hear that you love the Sienna set as much as we do🖤 Thank you for the kind words, it means a lot to us.
Lovely day to you!
Kind regards,
Line, M-KAE
Hurtig levering og mega flot kjole 🙏🤩
2024年8月20日
M-KAE からの回答
Hej Larisa,
Tusind tak for din anmeldelse🤍 Vi er så glade for at høre du synes kjolen er flot og du havde en god oplevelse med leveringen.
Rigtig dejlig dag til dig!
De bedste hilsner
Line, M-KAE
M-KAE からの回答
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of our clothing. We truly appreciate your support!🥰
Best regards,
Silje, M-KAE team
Amazing products!
2024年8月7日
M-KAE からの回答
Hi,
Thank you so much for your feedback - it means a lot to us!
Wishing you a wonderful day! 🤍
Hugs, Silje
M-KAE team
M-KAE からの回答
Tusind tak for din skønne feedback! Vi er glade for, at du er tilfreds med den hurtige levering og kjolen.
Må du have en skøn dag,🤍
Hilsen Silje,
M-KAE team
Smukt tøj
Jeg købte 2 størrelser af Paris Dress, da jeg ville være sikker på at kunne passe kjolen.
Det var nemt at returnere størrelsen der ikke passede.
Kjolen er smuk og i god kvalitet.
Leveringen var hurtig - kjolen blev afsendt samme dag, som jeg bestilte.
2024年7月31日
M-KAE からの回答
Hej,
Tusind tak for din fantastiske feedback! Vi er så glade for at høre, at du er tilfreds med både kjolen, kvaliteten og den hurtige levering. Det betyder meget for os, at returneringen også var nem for dig. Vi håber, du er rigtig glad for din Paris Dress!🥰
Knus, Silje
M-KAE team
M-KAE からの回答
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality, style, and comfort.
Your feedback means a lot to us! 🥰
Hugs, Silje
M-KAE team
Kids size run bigger than standard size
The delivery was super fast, and the quality is good as well! But the size runs big I think! I got the striped knitted set for my daughter and i only think she’ll be able to wear it in 2 years even though she usually wears a couple of years older than her age!
2024年7月23日
M-KAE からの回答
Hi,
Thank you for your feedback! We’re so glad to hear that you were happy with the fast delivery and the quality of the striped knitted set. We apologize for the sizing issue and appreciate you sharing your thoughts. We’ll make sure to take your feedback into account as we continue to improve. We hope your daughter will enjoy the set when it fits!😍
Hugs, Silje
M-KAE team
Absolutely LOVE all of their clothes
Absolutely LOVE all of their clothes! Hands-down 10/10 in both quality and style.
2024年6月12日
自発的なレビュー
M-KAE からの回答
Hi,
Thank you so much for your amazing feedback! We’re thrilled to hear that you love all of our clothes and are happy with both the quality and style. Your support means a lot to us!😌
Best regards,
Silje, M-KAE team
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