Mabels Pet Supplies レビュー 

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2026年9月21日

Thank you Sally!! That's amazing to hear. We look forward to your next order ☺️🤍

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2026年9月14日

Thank you Rebecca! It was absolutely lovely chatting to you, I hope your dogs love the treats ☺️

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2026年9月8日

Thank you for your review Elaine! We appreciate you ordering such a big quantity of treats! I'm glad to hear Bertie loves them 🥰🐾

Mabels Pet Supplies からの回答

2026年8月24日

Thank you so much Sue! We’re absolutely delighted to hear that your two land sharks are loving their goodies! 🤣❤️

It’s lovely to hear they’ve enjoyed trying such a variety of treats from Mabel’s.

We’re sorry the delivery took a little longer than expected, but we really appreciate your understanding. We’ll look forward to packing another box of goodies for you and the pups when you’re ready! 🐾

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2026年8月17日

Thank you so much for your lovely review! We’re so pleased to hear the Big Dog Chewer Bundle is keeping your two big chewers entertained for longer... it sounds like they’re certainly putting them to the test! So glad you’re happy with the size, quantity and value of the bundle. We look forward to your next order 🤩🐾

Mabels Pet Supplies からの回答

2026年8月14日

Thank you so much for such a lovely review! It’s made our day hearing how much your dog loves Mables’ treats, it sounds like she’s a real fan and has worked her way through the whole range!  We’re especially happy to hear that our long lasting treats keep her entertained and occupied for ages. It sounds like she’s even figured out when a Mables delivery is on its way and is waiting patiently at the door for her goodies! 

Thank you for your wonderful recommendation and for choosing Mables for your lovely girl. We really appreciate your support! 🤍🐾

Mabels Pet Supplies からの回答

2026年8月5日

Thank you so much for your lovely 5 star review! We're delighted to hear all four of your dogs are enjoying their Mabel's treats and we're so grateful for your continued support!

We're sorry to hear your delivery took longer than expected with Evri and we completely understand your frustration. While delivery is handled by our courier, we always want our customers to receive their orders as quickly as possible!

We really appreciate your patience and are so pleased it hasn't put you off ordering again. We look forward to getting your next order out to you soon! 🐾🤍

Mabels Pet Supplies からの回答

2026年8月4日

Thank you so much for your kind words! I'm glad to hear they're keeping your dog busy and we look forward to your next order! Is there anything we could improve on going forward? 🐾🤍

Mabels Pet Supplies からの回答

2026年8月4日

Thank you so much for your lovely 5-star review! We're so pleased your little lady is enjoying her treats and it's wonderful to hear you've recommended us to your neighbours. Thank you again for your support we look forward to sending your next order! 🐾💚

Mabels Pet Supplies からの回答

2026年8月4日

Hi,

We're really sorry to hear that you feel this way.

We've had a look through our records, and we can't see that we've received any communication from you explaining what has gone wrong or why you're unhappy with your order. We'd genuinely appreciate the opportunity to put things right.

Please email us at [support@mabelspetsupplies.co.uk] with your order number and details of the issue, and we'll be more than happy to work with you to find a resolution.

Kind regards,
Katie
Mabel's Natural Pet Supplies

Mabels Pet Supplies からの回答

2026年8月4日

Thank you so much for your fantastic 5-star review! We're delighted to hear your Bull Terriers are loving their treats! Thank you again for your continued support and recommendation, it really means a lot. We look forward to sending your next subscription! 🐾🥰

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2026年8月4日

Thanks so much for your amazing review! We're so glad to hear you’re happy with our treats, prices and service and that your pups are loving their Chicken Feet... they've got great taste! 😆 We really appreciate your support and recommendation! Looking forward to your next order 🐾

Mabels Pet Supplies からの回答

2026年8月4日

So glad to hear your package arrived so soon and that Bruno loved his treats! Thank you for such a great review and we look forward to your next order! 🐾☺️

Mabels Pet Supplies からの回答

2026年7月20日 に更新

Hi,

We're really sorry to hear this and completely understand your frustration.

This certainly isn't the level of service we aim to provide, so we'd be more than happy to look into what has happened with your order. We'll also happily refund your delivery charge as a gesture of goodwill.

Please could you send us your order number (or the name and postcode used for the order) so we can investigate this straight away?

We apologise again for the inconvenience and hope we can put this right for you.

Kind regards,
Joseph
Mabel's Natural Pet Supplies

Mabels Pet Supplies からの回答

2026年7月9日

Thank you for your review Steven,I can’t seem to find an order with your name, if you could email us on support@mabelspetsupplies.co.uk we can get this looked into for you and the delivery fee refunded if it has taken over a certain length of time to get to you, thank you

Mabels Pet Supplies からの回答

2026年8月4日

Thank you so much for your lovely 5-star review! We’re so pleased Katie was able to help you find the perfect treats for Ottie. It’s great to hear she’s enjoying the mixed bags, they’re a firm favourite with lots of our furry customers! Thank you for choosing Mabel’s, we really appreciate your support and look forward to treating Ottie again soon! 🐾🤍

Mabels Pet Supplies からの回答

2026年6月16日

Hi Joseph,

Thank you for your feedback. We’re sorry to hear that your order took longer to arrive than expected.

While delivery times can occasionally be affected by factors outside of our control, we understand how frustrating delays can be. If you get in touch with us directly with your order details, we’d be more than happy to review the order and arrange a refund of the shipping cost as a gesture of goodwill.

We appreciate your custom and hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
Mabel’s Natural Pet Supplies

Mabels Pet Supplies からの回答

2026年6月16日

Hi Penny,

Thank you for taking the time to leave a review. We’re delighted to hear that your collies loved the products, but we’re sorry that the delivery and communication did not meet your expectations.

We understand your frustration, especially when our advertised delivery times were not achieved. While delays can occasionally occur, we appreciate that better communication from us would have helped improve your experience.

If you would be willing to contact us directly with your order details, we’d be happy to review what happened and arrange a refund of the shipping cost as a gesture of goodwill.

Thank you for your honest feedback. It helps us identify areas where we can improve, and we hope we may have the opportunity to serve you again in the future.

Kind regards,

Mabel’s Natural Pet Supplies

Mabels Pet Supplies からの回答

2026年8月4日

What a lovely review, thank you! It sounds like your two have become true Mabel’s fans! We love the thought of them waiting patiently for their treat deliveries 😆 We’re so pleased you’re happy with our prices, choice of bag sizes and quick service. Thank you for making us your goto for treats and for being such loyal customers. We hope your collie and dachshund continue enjoying their tasty surprises! 🥰🐾

Mabels Pet Supplies からの回答

2026年8月4日

We’re really sorry to hear you were disappointed with your experience. We completely understand how frustrating it must have been to be waiting for a response, and we apologise for the delay in getting back to you.

We’re glad we were able to confirm the cancellation and arrange your refund, which should reach you within the stated timeframe. We appreciate your feedback and will use it to help improve our communication going forward. Thank you for bringing this to our attention.