レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Scarpe ottime!!! Arrivano con calzascarpe, bag da viaggio e addirittura profumatore Martin Valen all’interno della scatola!! Unica cosa, non ci mettono 1-3 giorni ad arrivare come scrive il sito;... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ho ordinato delle scarpe e sono arrivate due misure diverse. Contattandoli, hanno corretto immediatamente l’errore spedendomi un paio di scarpe con le misure corrette e regalandomi due gioielli più u... もっず芋る

5぀星のうち4の評䟡

Devo dare 4 stelle solo perché ho ricevuto il prodotto a 14 giorni dall' ordine, altrimenti 5 stelle non sarebbero state sufficienti. Le scarpe sono bellissime ( modello suola a palloncino) vestono gi... もっず芋る

5぀星のうち5の評䟡

Dopo qualche piccolo problemino tecnico che tempestivamente sono riusciti a risolvere,tutto Ú andato al meglio!Scarpe bellissime e comodissime!Piacciono molto anche a mio figlio!Complimenti per gentil... もっず芋る

䌁業情報

  1. オンラむン垂堎
  2. 靎屋

圓該䌁業による蚘述

Street Wear and Urban Culture have never been this easily accessible before. And we at Martin Valen have found a way to make this lifestyle more accessible to anyone around the world. As a Street Fashion Brand, we care about Urban Style with affordability. We are based in Germany, and because of this, our Logistics office is in Hamburg and our Warehouse is in Augsburg. Additionally, our shoe production line is in Turkey, in a 5000m^2 area and they're all carefully hand-crafted. We ship your packages with UPS and DHL and our prices contain shipping, VAT, and Customs Duty as well. We also offer various online payment methods such as -PayPal (not available in European countries at the moment), -Klarna, -Sofort, -Ideal, and -Credit and -Debit Cards. You may check out our online store at: www.martinvalen.com If you have any questions or if you're in need of assistance, you may refer to our Customer Service by creating a support ticket through our website at: https://martinvalen.com/en/contact-us Or you can write to our support e-mail at: support@martinvalen.com Also, you can contact our Social Media Managers on Instagram and Facebook and DM them for a close-to-live support experience. Additionally, you may check out our return and cancelation policies at: https://martinvalen.com/en/content/return-exchange Martin Valen - Representing the Streets, the Culture, and You.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

371件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Le scarpe sono fedeli alle fotografie

Le scarpe sono fedeli alle fotografie, anche i materiali sono ottimi sinceramente sembra un marchio premium. Credo che una volta conosciuto e pubblicizzato raggiungerà dei prezzi più alti. Sono al secondo paio e a breve prenderò il terzo. Se all' inizio sembrano un po' dure dovete dargli tempo perché in realtà si adattano molto bene.
Consigliato

2025幎8月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing customer service and support

I just want to share my absolute appreciation for this company! I purchased a t-shirt and a pair of sneakers here, and everything was simply perfect — from the easy ordering process all the way to receiving my package.

What truly amazed me was that I had to make a small return entirely due to my own reason, and the company handled it so calmly and without any hassle at all. On top of that, they even sent me a little gift as a compliment, which is simply an incredible level of service.

It’s honestly rare these days to find customer care like what I experienced with SERVICE. If every company treated their customers with the same care, attention and genuine kindness as they do, the world would truly be a much better and happier place.

A huge thank you for your professionalism, your outstanding customer service, and for making shopping such a wonderful experience. Please keep up the amazing work!

2025幎7月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Shoes

I order pare of shoes, and I received exactly what was on the picture! It’s a good quality, few small presents in the box was very nice surprise! In general I’m happy with all the experience with the brand and for sure I will order more stuff from them! Thank you

2025幎6月30日
自発的なレビュヌ
5぀星のうち5の評䟡

⭐⭐⭐⭐⭐

We had an amazing experience with Martin Valen! From start to finish, everything was seamless and exceeded expectations.

A special shoutout to Hanna from customer service, who was incredibly attentive, friendly, and quick to respond. It’s rare to come across support that genuinely cares — she made the whole experience feel personal and professional.

Massive thanks as well to the team who packed my order. The presentation was top-tier, and the assortment of thoughtful extras included in the package was a brilliant touch. It really made the unboxing feel special.

As for the products themselves — the quality is simply outstanding. You can see and feel the craftsmanship in every item. Stylish, comfortable, and built to last — exactly what I was hoping for.

I’ll definitely be back for more. Highly recommend Martin Valen to anyone looking for premium streetwear with exceptional service.

2025幎6月16日
自発的なレビュヌ
5぀星のうち4の評䟡

Levering laat lang op zich wachten


28 mei sneakers besteld 29 mei een mail ontvangen dat het shipped is. Enkele mails over en weer verzonden -laatste bericht gaven zij aan dat ze geen orders verwerken tussen 5 en 10 juni (ivm holidays) en ook daarvoor mijn bestelling nog niet hebben verzonden (shipped mail klopt dus niet). Dus als je snel je bestelling wilt ontvangen dan rekening houden dat deze partij wel snel n orderbevestiging stuurt -snel reageert maar niet snel bezorgd. Update : sneakers zijn zojuist bezorgd plus necklace en €10 kortingsbon voor het ongemak. Voor de Communicatie & service ga ik ze hoger raten.

2025幎6月6日
自発的なレビュヌ
5぀星のうち4の評䟡

Shoes colouring socks from inside...

Shoes colouring socks from inside and the shoe sole is worn out after 500meters of walk...
I bought a pair of shoes by Martinvalen, shoes does look good, but after first walk to shop and back ( I was with white socks) after I come back home after 500meters walk my socks was coloured in black the shoe sole worn out on the front, so quality is not so good, they are not comfortable, but design is good..
11.06.2025 After my review they sent me a new pair of shoes, so costumer support working great, they apologised for the situation and I'm satisfied with new pair of shoes! Thank you!

2025幎5月20日
自発的なレビュヌ
5぀星のうち1の評䟡

This company takes orders and does not


This company takes orders and does not deliver goods other customers please be warned also does not respond to messages

2025幎2月2日
Martin Valen ロゎ

Martin Valen からの回答

We have tried to reach our customer many times via e-mail, ticket message and WhatsApp with the phone number he provided in the order details regarding his out-of-stock order and informed him. However, since no response was received from the customer, his order was finally cancelled on May 20, 2025 and his money was refunded.

5぀星のうち4の評䟡

Schoenen duurden stuk langer dan ik


Schoenen duurden stuk langer dan ik verwachte het mailtje bleef staan op processing een week geloof ik . Daarna gemaild ik wordt op de prioriteit lijst gezet....
Ok heb de schoenen daarna gekregen waren wel netjes de doos ook . Vallen ietsje groter als ik dacht . Verder moet ik eerlijk zeggen alles prima. ik zou wel opnieuw kopen mischien dan halve maat kleiner .

2025幎2月5日
自発的なレビュヌ
5぀星のうち4の評䟡

MUCHA ESPERA, PERO BUEN PRODUCTO

quisiera decir de antemano , que me enfadé bastante y puse reseña fea pq tardaron mucho en realizar la entrega. pero quiero lanzar una flecha en su favor diciendo que el producto es muy muy bonito, y de calidad, y que intentaron recompensar nuestra espera en forma de regalos y atenciones via mail.

2025幎2月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Sneakers che si spellano in finta pelle

Le sneakers bianche a suola spessa si sono spellate soprattutto nella parte interna. Sono rivestite sia internamente che esternamente da finta pelle tranne la soletta e la parte del tallone che risultano in vera pelle . Nella descrizione sul sito internet scrivete, impropriamente, che internamente sono rivestite di pelle di vitello morbida e pregiata definita " Premium ". Martin Valen la descrizione Ú fuorviante, di vera pelle c'Ú solo il rivestimento del tallone e della soletta. Questa tipologia di scarpe, molto scadenti, che voi considerate fatte a mano, sui siti cinesi costano circa 30 euro. Martin Valen, se sto sbagliando la descrizione, dimostratemi il contrario. Mi avete rimborsato su Paypal sostanzialmente € 96,15 anziché 99,90. Il costo della transazione l' ho pagato io, Martin Valen perché? io vi ho pagato 99,90!!

2025幎2月18日
Martin Valen ロゎ

Martin Valen からの回答

Siamo stati in contatto con il nostro cliente fin dall'inizio della procedura relativa al suo reclamo e, in linea con la sua richiesta, la procedura si Ú conclusa il 25 febbraio 2025. Il feedback di tutti i nostri clienti Ú prezioso per noi e apportiamo continui miglioramenti di conseguenza.

5぀星のうち4の評䟡

Scarpa bellissima

Devo dare 4 stelle solo perché ho ricevuto il prodotto a 14 giorni dall' ordine, altrimenti 5 stelle non sarebbero state sufficienti. Le scarpe sono bellissime ( modello suola a palloncino) vestono giuste, pianta stretta. Appena indossate, colleghi ed amici hanno effettuato ordine. Soddisfatto,peccato per l'attesa😊

2025幎2月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Great company

Great company, have been a pleasure to deal with. Hanna was very helpful in picking the size for the sneakers and even informed the warehouse to include insoles in case they were too big but the shoes ended up fitting perfectly! Will buy from Martin Valen again, I’m a new fan!

2024幎11月20日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報