レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. モビィティ装置提供業者

当該企業による記述

Welcome to Mbxcooter™ Mobility USA. Based in City of Industry, California, we are dedicated to providing premium, all-terrain mobility scooters designed for seniors and individuals who refuse to slow down. Our mission is simple: to empower your independence. Whether you are navigating rough outdoor trails, traveling on a cruise ship, or just running daily errands, our heavy-duty and lightweight foldable scooters are built to give you the freedom to go anywhere, safely and comfortably.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

9件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(9)

過去12か月のレビュー数: 9

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

MBX-US1071

MBX-US1071

The shipping protection consisted of a steel cage encasing the MBXcooter and heavy cardboard box surrounding all. Arrived intact, undamaged. Thank you.
By the way: I LOVE IT!

2026年7月6日
自発的なレビュー
5つ星のうち5の評価

Great scooter -- excellent customer service

The Scooter is rugged yet light enough for me to put in our SUV. The power meter was damaged in shipment but the customer service team ordered a replacement meter which installed easily. Customer service is very responsive and we love this scooter which is very reasonably priced. Thank you!!

2026年7月5日
自発的なレビュー
5つ星のうち5の評価

I bought my mother a scooter from this…

I bought my mother a scooter from this company and it stopped working , my mom is elderly and couldn’t figure out why it stopped working. I reached out to the customer service for help with the issue and they were so prompt with responding back to us. They sent my mother a new battery and charger and the battery was the issue, they resolved that issue quickly and we are very pleased with her scooter and their service. Thanks so much.

2026年6月25日
自発的なレビュー
5つ星のうち5の評価

GREAT SCOOTERS

Purchasing from this company was a great experience
We bought the two scooters one for pasture driving and one to go shopping
My mom is 82 And she loves them both!!! It’s giving her freedom now that she thought she lost!!! WE LOVE THESE SCOOTERS

2026年6月15日
自発的なレビュー
5つ星のうち5の評価

Miscommunication of product on Amazon from their store page.

Updated Review:
After contacting Mbxcooter, I sent them pictures of the battery, they explained I had an older version of the scooter/battery and the Amazon listing should’ve never said lithium. They were quick to help and sent a replacement lithium battery.
———————————————
We purchased our Mbxcooter Scooter from their Amazon store page. It worked great for a while, but the battery weight was much heavier than what I had expected for the Lithium MS20 25Ah (30-Mile) battery. When the battery wouldn't hold a charge for longer than 5 minutes, I went on Amazon to see they had removed the listing from their page. Taking apart the battery, I found that it was 2 - 12V 20Ah Sealed Lead Acid batteries running in series instead of 25Ah Lithium as it was advertised. The two batteries were glued together side by side with the battery information facing each other. I had to scrape them apart in order to see the battery's information.

2026年6月15日
自発的なレビュー
Mbxcooter ロゴ

Mbxcooter からの回答

Hi there,

We are absolutely mortified to read this, and we sincerely apologize for this deeply frustrating experience.

Please rest assured, Mbxcooter does not engage in false advertising. The MS20 model you purchased is absolutely supposed to come with a premium 25Ah Lithium battery. What you experienced sounds like a severe factory mix-up where an older SLA (Sealed Lead Acid) battery pack was incorrectly installed and shipped in your unit.

This is a massive failure in our quality control, and we want to make this right immediately.

Because we cannot see your personal information or Amazon Order ID from this review, we cannot locate your order to process a replacement. Please contact us directly at us.support@mbxcooter.com with your Amazon Order ID and a screenshot of this review.

We take this extremely seriously and are waiting for your email so we can fix this immediately.

Mbxcooter Customer Support

5つ星のうち5の評価

Customer Service Experience

The scooter was not what we needed. There wasn’t anything wrong with it, we just couldn’t use it for the purpose that we bought it. The battery was not strong enough for our needs. The customer service team was very helpful and responsive. I appreciated the time that they spent with me.

2026年6月10日
自発的なレビュー
5つ星のうち5の評価

My husband is totally thrilled with his…

My husband is totally thrilled with his large TK500 scooter & the free M4 foldable scooter!!!

We received the foldable one 1st & he was able to use it on our 3-acre property that has a lot of different grounds with basically few problems getting around.

We ordered Red for the big one but in came blue & he didn't want to send it back because he was so excited to get it & he's had absolutely NO problems getting everywhere on our property.

Thank you so much for giving his mobility back to him!!

2026年6月11日
自発的なレビュー
Mbxcooter ロゴ

Mbxcooter からの回答

Hi Pat!

Thank you so much for this incredible 5-star review! We are absolutely thrilled to hear that your husband is enjoying his large scooter and getting his mobility back around your property!

However, we noticed you mentioned receiving the Blue instead of the Red. We are so sorry for that fulfillment mix-up on our end!

Could you please email us at us.support@mbxcooter.com with your order number? We look forward to hearing from you!

Warmly,
The Mbxcooter Team

5つ星のうち5の評価

The customer service is really good

The customer service is really good. The scooter is fine the color is really beautiful. I got the 45 mile version and so far I'm very happy with it

2026年5月18日
自発的なレビュー
Mbxcooter ロゴ

Mbxcooter からの回答

Hi there,

Thank you so much for the fantastic 5-star review! ⭐ We are absolutely thrilled to hear that you had such a great experience with our customer service team. We take a lot of pride in taking care of our riders!

We are also so glad you are loving the beautiful color and enjoying the incredible range of the 45-mile battery version. It’s built exactly for those longer, worry-free adventures!

Enjoy the ride, and remember we are always just a message away if you ever need anything in the future.

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