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McAMS レビュー 

210
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service. Bike sorted real quick and minimal hassle. Injuries ongoing but Solicitors are on it. Helps I have access to McAMS rep, whenever I need info on process i can reach out to him.

企業が回答しました

5つ星のうち5の評価

Great company helped me throughout the process, provided me with a hire bike which I got within a day of the crash which was great. Matt from mcams kept me informed all the way through the repair proc... もっと見る

企業が回答しました

5つ星のうち5の評価

They have handled a claim for me recently. Everything went smoothly. Had my bike in for repair within a couple of weeks post accident which I was happy with especially considering it was peak season.... もっと見る

企業が回答しました

5つ星のうち5の評価

Smooth experience from getting the courtesy bike next day to the engineers reviewing the vehicle, easy to contact with regards to updates on claims and Matt Terry is very knowledgeable regarding the... もっと見る

企業が回答しました

企業情報

  1. バイク修理店

当該企業による記述

We can help you obtain compensation if you've sustained a loss. We'll deliver a hire bike to use whilst your bike is being fixed. Use our trusted mechanic or your own. Beyond repair? get a cheque for it's full value! Your insurer doesn't have to know that you've had an accident. We won't bill you for any excess, unlike your insure. We manage your whole claim, so you don't have to.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(210)

過去12か月のレビュー数: 16件

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5つ星のうち5の評価

Totally recommend

Totally recommend. very professional company they help me trough the process of a Non-fault accident. They gave me all the support and gave me a new bike to come back to work.
Customer service excellent.
Would like to give special thanks to Isabela de Marco who handle the claim for me.

2021年4月20日
自発的なレビュー
5つ星のうち1の評価

Very bad company i have acident before…

Very bad company i have acident before 1 year today solisitor send my leter we goving to court in 3rd off november on the same time i fix my bike wich is cost my 2k NEVER EVER THIS RUBBISH COMANY

2021年3月19日
自発的なレビュー
McAMS ロゴ

McAMS からの回答

Dear Anastas, we are sorry to hear that our service has not met with your expectations. We would like to know more about your experience and would welcome a conversation with you. Please contact Paula Levens to discuss, Paula Levens can be contacted on 01695 580230. Thank you.

5つ星のうち1の評価

Terribly disappointed with Mcams and their subsidiaries (Bond Turner)

Terribly disappointed with Mcams. Had a motorbike accident on 3rd Nov last year. Contacted mcams following recommendation from my mechanic. I agreed to them representing me. One year down the line, still no compensation. I was told they were excellent. This NOT my experience. They delegated the legal side of things to a company called Bond Turner (solicitors) which has been shockingly unprofessional. Mcams have NOT given me the choice of solicitor and their partner solicitor (Bond Turner) do not put in the work necessary to progress my claim. I do NOT recommend them. Bond Turner'' staff are also rude and despondent and will always blame their own laziness onto the client. I will be pursuing compensation from both mcams and Bond turner should my claim continue not being actioned. Finally, Mcams one and only phone number (03450541000) is disconnected.

2020年8月21日
自発的なレビュー
McAMS ロゴ

McAMS からの回答

Hi Vincent, we are sorry to hear that our service has not met with your expectations. We would like to know more about your experience and would welcome a conversation with you. Please contact Paula Levens to discuss, Paula Levens can be contacted on 01695 580230. Thank you.

5つ星のうち5の評価

My car was hit in a car park

My car was hit in a car park, we didn't really want to go through our insurance, knowing this could end up as a fault claim and we lose our no claims, so looked into other options, after getting conflicting advice from asking around I went to the garage i wanted to carry out the repairs and asked their advice, they put me onto McAMS and I'm glad they did, while the car was in for repair they sorted out a replacement car for us, delivered to our door, so far the service has been great, I'm aware there will be more paperwork to fill out, but our garage told us to seek clarification if there's anything you don't understand and the McAMS legal team have been nothing but accommodating so far, so I can't envisage there being any issues.

2020年5月6日
自発的なレビュー
5つ星のうち1の評価

Honest review after 1 year

Honest review after 1 year, please stay away from this company, at the beginning they will make you feel everything settled so quick..let me explain from the beginning how they work.
they have a network in many local garages and mechanic would usually recommend this company, the movement you contact the company they will give you hire scooter next day early morning if you tell them that you don't want hire scooter(just settle claim) then they would not be interested in you and would say we can't go ahead without hire scooter, so I took the scooter, and after two weeks they told me that they will be coming to collect their hire scooter and I have to collect my scooter from the garage, so I quickly collected my bike and delivered hired bike to the local garage, next day I got letter about the price I will be getting with the amount on it.
then I got cheque after 1 month,i deposited the cheque and cashed out.
after this, I thought everything is settled.
three months passed and suddenly I got a pile of papers to sign and i have to give all bank details payslips.
all detailed I gave
1 year passed and its time to renew my insurance and on the insurance database, my insurer told me the claim still shows pending and pending means insurance company consider it as at "fault claim" and I have to pay an additional £400 premium, and my own insurance company saying they have no clue about who took the responsibility for the liabilities(claim not made through own insurance suggested repair management ) but I didn't lose my NCB as it was no fault claim.

Before going through all this claim, I read the reviews and contacted them and they said: "negative reviews are their competitors".(all positives reviews made by people are just within
1 month of the claim, all nightmare starts after 3 months)

if you reading this then think 10 times before letting them make claim on your behalf, they will keep your claim pending for many years and you end up paying extra premium...

2020年4月21日
自発的なレビュー
McAMS ロゴ

McAMS からの回答

We are sorry to hear that our service has not met with your expectations. We would like to know more about your experience and would welcome a conversation with you. Please contact Paula Levens to discuss, Paula Levens can be contacted on 01695 580230. Thank you.

5つ星のうち5の評価

They have a quick response and support

They have a quick response and support, I received the bike reservation in less than 24h. Super attentive, clear and objective language.
What helped me a lot was that they had a team of Brazilians so that we could communicate in our language.
Recommend.
My case was settled and paid in 45 days.

Rapidez no atendimento, recebi a moto reserva em menos de 24h. Super atenciosos, linguagem clara e objetiva.
O que me ajudou muito foi eles possuírem um time de brasileiros para que pudéssemos nos comunicar em nossa língua.
Recomendo.
Meu caso foi resolvido e pago em 45 dias.

2020年2月25日
自発的なレビュー
5つ星のうち5の評価

Very Happy

was hit by a car in a petrol station, Driver tried to dispute despite there being CCTV footage at the forecourt.

I was thinking about my own insurance but had heard some stories about bikes disappearing to a central repair centre.

Contacted my dealer who put me in touch with McAMS, Bike delivered next day and value agreed in a number of weeks .

Friendly staff

Very happy

2020年2月3日
自発的なレビュー
5つ星のうち5の評価

Good customer service! Definitely!

I called mcams and a nice and professional agent talk to me help me to solve my problem. Gave me all the assistance I need. Is a Portuguese guy very friendly his name is Miguel.
Thank you to sort out this situation about the motorbike Miguel and thank you mcams. I appreciated.

Thiago Mathias

2020年1月24日
自発的なレビュー
5つ星のうち1の評価

Very low efficiency

My friend had had an accident back in December 2018 on his bike. He got crashed by a car on the roundabout and had left a permanent scar on his right elbow. It has been almost a year now and Bondturner is still dealing with the case without providing much updates on the current progress.
It has been a year now and there is absolutely no sign of the ending date for the claim. To any of the Bondturner reviewer, please look into the case with Reference 101317/18.

2019年12月4日
自発的なレビュー
McAMS ロゴ

McAMS からの回答

We are sorry to hear that our service has not met with your expectations. We would like to know more about your experience and would welcome a conversation with you. Please contact Paula Levens to discuss, Paula Levens can be contacted on 01695 580230. Thank you.

5つ星のうち1の評価

Please do not use out of 13800 i won i…

Please do not use out of 13800 i won i have only got about 7000 no bike from them as well because was unable to ride after crash they are a joke go through you own insurance company and to finish it off it's been 2 and a half years for this to happen just a giggle of a company

2019年11月22日
自発的なレビュー
McAMS ロゴ

McAMS からの回答

Dear Ryan
We are sorry to hear that our service has not met with your expectations. We would like to know more about your experience and would welcome a conversation with you. Please contact Paula Levens to discuss, Paula Levens can be contacted on 01695 580230. Thank you.

5つ星のうち1の評価

It's been very frustrating

I got involved in a traffic accident in Welling, I was on a motorcycle and stopped behind a silver Megane to wait for the Traffic light open. Out of nowhere, the driver hitched a reverse and Came up on my bike. With the impact The back of her car climbed on my tire. I called my colleagues who were close, I photographed the Incidentally, I picked up her phone (she wrote in her own hand) admitted her mistake in front of the people who were there and proto. Left. I was guided by colleagues to look for this company to Assist me, because my motorcycle broke and, amazed! I have the witnesses, I have photos, I have the phone The Cause of the accident (which are the procedures adopted by who is right. Company staff phoned the other party And she denied that it was the cause. Result? They don't want to take my case. Guided me to look for video of the accident on cameras, I got one that, even being distant, can see her movement Share Coming up Of me. I believe that, plus the photos and more the witnesses would suffice, as it was enough to ask her two questions in court 1- if she was right, because she did not pick up my phone to charge me the damage. 2- Why didn't you take pictures of the accident? Things I did. I went after all the establishments with cameras, already I reported the police. I feel sad and hurt by this offender who, just for Have denied your Guilt on the phone, nullified all my evidence.

2019年10月25日
自発的なレビュー
McAMS ロゴ

McAMS からの回答

Dear Marcia, we are sorry that we could not assist you in this matter and we understand how disappointing this may be. We take the time to review all of the claims thoroughly and unfortunately when the accident circumstances in your particular case were considered we were not confident that we could have brought it to a successful conclusion.

5つ星のうち5の評価

Top draw

Superb service from start to finish from McAMS. The speed in which they got me back on the road was second to none, I couldn't recommend any more.

2019年7月26日
自発的なレビュー
5つ星のうち5の評価

Had a really good experience with MCAMS…

Had a really good experience with MCAMS following what was a stressful time with my accident. They took all the hassle away and had me back on the road really quickly. They kept me well informed on what was happening and made things straight forward and easy to understand. Top people and business!

2019年7月26日
自発的なレビュー
5つ星のうち5の評価

Thank you to Mcams

Thank you to Mcams! Truly a company who understands bikers when in need of help after a bad accident.
Truly professional from start to finish for any of those who have had an accident where it was t your fault look no further!
Thanks again to all the team in Ormskirk who helped me get back on the road.

2019年7月26日
自発的なレビュー

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