Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... もっと見る
企業が回答しました
Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
企業が回答しました
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
連絡先
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , 英国
- info@mealzo.co.uk
- mealzo.co.uk
4.9
優良
902件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
I received excellent customer service from Brian, The staff were professional, attentive, and handled my request quickly and efficiently. Thank you.
2026年3月21日
自発的なレビュー
Mealzo からの回答
Hi Ashanti,
Fantastic to hear everything was handled smoothly and efficiently. Thanks for sharing your experience!✨
Mealzo からの回答
Hi Talhah,
Glad everything got taken care of smoothly.
We’re happy you had a positive experience.
Mealzo からの回答
Hi Murat,
Great to hear you had a smooth experience.
Thanks for taking the time to share!
My order never arrived
My order never arrived, I contacted the customer support team and Peter was extremely helpful and initiated a full refund
2026年3月17日
自発的なレビュー
Mealzo からの回答
Hi Tracey,
We’re really pleased everything was resolved smoothly for you.
Thanks for sharing your feedback, it’s truly appreciated.
Brian was extremely pleasant and…
Brian was extremely pleasant and helpful in tracking my order and updating me!
2026年3月15日
自発的なレビュー
Mealzo からの回答
Hi Lisa,
Thanks for taking the time to share your feedback, we appreciate it🧡
Brian on support was extremely helpful…
Brian on support was extremely helpful and made it so much easier to deal with mistakes. He is a credit to the team
2026年3月14日
自発的なレビュー
Mealzo からの回答
Hi Katie,
Thanks for sharing this! We're really glad your experience was smooth and that everything was made easier to sort out. That’s exactly what we want when something unexpected happens.
If you ever need anything else, we’re always here to help🧡
Placed an order and the takeaway was…
Placed an order and the takeaway was closed. Peter personally helped me secure a full refund. Very Helpful Thanks.
2026年3月12日
自発的なレビュー
Mealzo からの回答
Hi Charlene,
Thanks for taking the time to leave a review. Glad everything was sorted quickly and you got the help you needed✨
Great food and professional staff
Great food and professional staff. Ashkan was particularly helpful.
2026年3月10日
自発的なレビュー
Mealzo からの回答
Hi Karl,
Thanks for the kind words! It’s great to hear you enjoyed the food and had a positive experience overall. We appreciate you taking a moment to share it. Hope your next order is just as satisfying🧡
Brian
Brian, a part of the mealzo care team was very helpful and made my experience very straight forward!!
2026年3月9日
自発的なレビュー
Mealzo からの回答
Hello👋🏻
Thanks for taking the time to share this! Really happy to hear your experience was easy and everything got sorted without any hassle🙏🏻
Brian provided good assistance when it…
Brian provided good assistance when it was needed.
2026年3月6日
自発的なレビュー
Mealzo からの回答
Hi Ross,
Thanks for leaving a review. Glad you got the support you needed when it mattered.
We appreciate you choosing Mealzo🧡
Brian - Customer Service
Brian delivered excellent customer service when I had an issue with my order. He was polite and extremely helpful. Quick to reply and fix my issue within a minute. I am very thankful to him.
2026年3月5日
自発的なレビュー
Mealzo からの回答
Hi Matthew,
Thanks for sharing! We’re thrilled your order was sorted so quickly and everything went smoothly.
Looking forward to your next order✨
Spoke to the customer servace person…
Spoke to the customer servace person Brian, and they were very helpful.
2026年3月2日
自発的なレビュー
Mealzo からの回答
Hi Ciaran,
Thanks for your feedback! We’re glad everything was handled so efficiently and that your experience was a positive one🧡
My drinks were forgotten
My drinks were forgotten, chatted with Brian and he arranged the drinks be sent over as son as possible. Very polite and great service!
2026年3月2日
自発的なレビュー
Mealzo からの回答
Hi Olivia,
Thanks for your review! Happy to hear your drinks were on their way quickly and that the experience left you satisfied.
Looking forward to your next order🧡
Great service
Aaron was a great help today - we ordered food at 12:40 with a 13:20 delivery time - but 13:40 we had no food - contacted the chat and Aaron was a great help, he got the order cancelled with no issues and was able to ensure I got a refund
2026年3月1日
自発的なレビュー
Mealzo からの回答
Hey Tomas,
That’s so great to hear your situation got sorted out smoothly and quickly.
Thanks for the review✨
Late order
Thank you to Brian who dealt with my enquiry and responded quickly.and soon after our order arrived thanks Brian.
2026年2月28日
自発的なレビュー
Mealzo からの回答
Hi Annemarie,
Thanks so much for the review! Really glad your order arrived quickly.
Hope you enjoyed your meal🧡
Bruce Almighty
My delivery did not arrive and Bruce was very supportive and called the takeaway . Unfortunately the order still had not arrived in the newly scheduled time and was showing as delivered. Bruce was still on line and called the takeaway and chased it through. The order eventually arrived and Bruce managed to resolve this delay.
2026年2月28日
自発的なレビュー
Mealzo からの回答
Hello Suzie,
Thank you for the feedback.
We're so glad everything got sorted.
Hope to see you again soon!
Mealzo からの回答
Hi Viktor,
Thanks for taking the time to leave a review
We really appreciate it🙏🏻
Geat system to use
Great system to use, had an issue and Peter sorted it asap for me
2026年2月27日
自発的なレビュー
Mealzo からの回答
Hi Michael,
Thanks so much for the review!
Appreciated🧡
My experience couldn’t have been better…
My experience couldn’t have been better with the help Bruce he got back to me in no time to sort my issue out and was very reassuring.
2026年2月25日
自発的なレビュー
Mealzo からの回答
Hi Matthew,
Thank you so much for the kind words.
Hope to see you back soon✨
Thanks to Bruce for his help in refund
2026年2月23日
自発的なレビュー
Mealzo からの回答
Hi John,
We’re glad your refund was taken care of!
Thanks for sharing your experience, we appreciate it🙏🏻
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