Mortgage Bureau レビュー 

682
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Face to face meeting with Paul made it so easy, and the follow up information from Jade was great, thank you both 👍

5つ星のうち5の評価

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... もっと見る

企業が回答しました

5つ星のうち5の評価

We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Not... もっと見る

企業が回答しました

5つ星のうち5の評価

We cannot recommend Mortgage Bureau enough. Everything was complete in a timely manner and complete transparency throughout. They were honest and open throughout and made a scary situation of buying o... もっと見る

企業が回答しました

企業情報

  1. 住宅ローン代理店

当該企業による記述

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


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4.8

優良

TrustScore 5段階評価の5

682件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(682)

過去12か月のレビュー数: 19

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nicholas Young and all his team

Nicholas Young and all his team. Wonderful team work and communication back and forth. All explained in detail and making sure that we understood all the procedures that we have to follow. I really recommend.

2023年3月16日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Thank you for taking the time to leave your review Oana and I will pass your kind words on to Nick.

5つ星のうち5の評価

Mortgage application

David was our main point of contact throughout our mortgage application process. He put our minds at ease during a stressful time and was very efficient in his work. Any questions or queries we had were responded to promptly and he kept us updated throughout the process with what was going on behind the scenes. We would definitely recommend his work to people in the future.

2023年3月11日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

That's a lovely review Charlotte, thank you for taking the time to leave it and I will pass your kind comments on to David.

5つ星のうち5の評価

Karjun & Georgia

Karjun has been great helping me through everything and has been friendly making me feel comfortable asking questions when I didn’t understand something.
Georgia has been great keeping me updated on the next steps.
I would highly recommend them as they have made my experience nice and easy to follow.

2023年3月6日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Lovely review Kirsty, thank you and I will make sure your comments are passed on to Karjun & Georgia

5つ星のうち5の評価

Karjun and Georgia

Karjun was our main point of contact during the process and he has been brilliant! He kept in regular contact with me even on his days off and made sure I was at ease by explaining everything clearly when I was in a panic. He has been so helpful answering all our queries and keeping us informed.

Georgia has also been amazing keeping us updated during the process and following up on next stages.

Thank you both so much for your help. We would highly recommend.

2023年3月6日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

That's a lovley review Rhiannon, thank you! Will pass your kind comments on to Karjun & Georgia

5つ星のうち5の評価

Incredible service

Dean was an absolutely wonderful advisor throughout the process. He always made himself available (even on his days off!) to respond to our queries in a prompt manner. Additionally, he explained everything in a clear way which made me feel confident that I was understanding things correctly. Our case handler Georgia was also excellent, providing regular updates regarding the status of our application.

These two definitely made the process of buying our house as stress-free as it could've possibly been - thank you so much!

2023年2月24日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

What a lovely review Chloe, thank you, and I will make sure that Dean & Georgia are made aware of your kind words.

5つ星のうち5の評価

Excellent Service

Hi,
It was great to have support from the Mortgage Bureau team while buying my new property via David Wilson and special thanks to Marek.
Thanks and appreciated.

2023年2月24日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Thank you for the review Ejaz, greatly appreciated.

5つ星のうち5の評価

Gold Standard Service- Darshan

This is the third time Darshan has done my remortgage and each time got me the best available rates and deals available to us.
Each time, I thought of options to explore and things to find out for me, she has done the research and responded so efficiently; nothing is ever too much trouble for her.

Thank you Darshan, for again delivering a gold standard service and seamless remortgage deal for us!

2023年2月24日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Fantastic review Amy, thank you!! Will make sure Darshan is aware of your lovely words, I know she will be delighted to read them.

5つ星のうち5の評価

They kept me updated all through the…

They kept me updated all through the process, the really went above and beyond to help me get a mortgage. I will forever be grateful for Marek's support and the team's support throughout this process.

2023年2月24日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Thank you for the review Olufemi, greatly appreciated.

5つ星のうち5の評価

Lee Meredith went above and beyond…

Lee Meredith went above and beyond securing our mortgage. We had every problem you can think of, name changes, address changes, legal paperwork’s. Lee had to sift through it all and port our mortgage which ended up being very complicated. Lee worked 14 hours one day to get this sorted. We really can’t rate him enough , lovely customer service , great person , really does his very best for you . We will be coming back to him when we need to renew our mortgage,as he’s seriously fantastic at his job and also keeping me calm and so lovely with us as I also suffer with PTSD and he helped with my anxiety too . That’s more than just a mortgage advisor that’s a great person too. 10 stars from us and thank you so much.

2023年2月9日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

What a lovely review Laura and James, thank you so much. Will make sure Lee is made aware of your kind words.

5つ星のうち5の評価

Amazing and effortless experience

Oliver, Georgia and the team we're so helpful, commutative and pro active during my mortgage process.

Oliver really helped me find the best deal possible (especially with the rising interest rates) taking in account my preferences.

I would recommend MB and will be to family and friends!!

2023年2月6日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Thank you for such a great review Marleine, greatly appreciated.

5つ星のうち5の評価

Excellent service the only thing I…

Excellent service the only thing I would say is if anyone wants to add their fees onto the mortgage please ensure this is calculated within the fees from the Solicitor, as this can be very confusing.

2023年1月20日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Thank you for the 5 star review Mandy and I have noted your comment about fees and will pass thsi on to the relevant Sales Manager

5つ星のうち5の評価

Experienced, professional and explain every step of the way!

Kris M and Georgia really understand mortgages and guide you through every step of the way. Their professionalism and expertise is outstanding especially as I was applying for a mortgage on my own.

Kris has a wealth of knowledge and understanding to get the right product to suit my individual needs. Thank you.

They are true mortgage experts. Amazing Service.

2023年1月30日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

That's a lovely review, thank you! Will ensure Kris and Georgia are made aware of your kind comments.

5つ星のうち5の評価

Exceptional mortgage experts. Very trustworthy, very competitive and very organised.

These guys really understand mortgages and have experts for any circumstance. I am borrowing more on my mortgage (at the worst time for the last 30 years) to pay off my help to buy equity loan.

Not only do they understand the entire process start to finish, they evidently have built up a black book of contacts within all the relevant government organisations to get things moving as efficiently as possible.

They are true mortgage experts. Amazing Service.

Shout out to Andrew O'Toole, Amanda Fitzpatrick, Gurdeep Lal and Jon Quilliam

2023年1月25日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

What a fantastic review Dan, thank you! Will pass on your comments to all those you have mentioned.

5つ星のうち5の評価

Outstanding service

As a first time buyer, the mortgage process was overwhelming, but Wes did a fantastic job of explaining everything clearly and answered any questions I had throughout. Could not be happier with the service provided and would recommend the Mortgage Bureau to anyone.

2022年12月14日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Lovely review 'FH', thank you and Merry Christmas!

5つ星のうち5の評価

Georgia & Nyk were absolutely fantastic…

Georgia & Nyk were absolutely fantastic throughout our entire process. We hadn’t gone through anything like this before as first time buyers but they both explained everything to us, answered all of our questions, fast responses and super efficient! Would definitely recommend - thanks again Georgia & Nyk

2022年12月7日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Thank you for taking the time to leave your review Shellie & Luke and I will ensure that Georgia & Nyk are made aware of your kind commnets,

5つ星のうち5の評価

As a first time buyer the whole…

As a first time buyer the whole mortgage process was alien to me and daunting. Brad, my mortgage advisor couldn’t be more helpful. Whenever I had questions or concerns. He was there to answer. Excellent service and would recommend to anyone in my situation.

2022年12月2日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Great review Jacob, thank you!

5つ星のうち5の評価

Great service.

Already having bought 1 home before I never received service like I did this time with mortage Bureau. And this is all down to Rob Hill and Georgia Hayden. They have both been brilliant. It’s been a long 15 month journey and they have helped me along every step of the way. Nothing has been too much trouble and they were always there when I needed them. Very fast and efficient whenever I needed answers or I was stressing about things they were there to help and support! They are a credit to mortgage bureau and you guys should be happy to have employees like this, a little recognition would go a long way. Thankyou again guys!

2021年12月1日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Great review Abbie and thank you for the kind comments about Rob & Georgia, will make sure that they are made aware.

5つ星のうち5の評価

Independent, effective, responsive, supportive and compassionate

Mortgage Bureau arranged my first mortgage 6 years ago when most lenders did not want my business. My circumstances were not straightforward but my adviser back then got me an affordable 5 year fixed rate deal from the one of the Top 5 mortgage lenders. When I needed to renegotiate last year, I tried a handful of other independent advisers but came back to my Mortgage Bureau adviser because I could see just how good she was by comparison.

I'm now downsizing and spoke to a colleague of my original adviser by phone during an appointment at a new building development. The aim was to work out my current options and budget given that the mortgage landscape has shifted in the last 12 months.

This new adviser was professional, friendly and knowledgeable. He listened, asked useful questions that helped me figure out what my priorities were and then advised me based on that. His communication skills were excellent and I came away from the discussion with increased clarity about my own situation, a better understanding of the current mortgage market and the reassurance of knowing I have sensible options available.

Based on this most recent experience alone, I would recommend Mortgage Bureau to my closest and dearest people, including my adult children. I would be confident that they were dealing with skilled and responsible professionals who would look out for the best interest of their clients.

2022年11月27日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

What a beautifully worded review 'SJH', thank you so much for taking the time to leave it. I don't think Trustpilot allows you to respond to our replies to reviews, but if you could drop me a line at alex.hyde@mortgagebureau.net and let me know who the advisers were that you dealt with 6 years ago and in this latest transaction, I will be make sure they are made aware of your kind lovely comments.

5つ星のうち5の評価

Outstanding mortgage broker service

Dean our broker was absolutely brilliant, easy to get hold of and very helpful. He searched the market for the best deal he could get for us in our circumstances as first time buyers and really knew his stuff.

They chased up application process with lenders and made it super easy explaining what documents were needed.

2022年11月29日
自発的なレビュー
Mortgage Bureau ロゴ

Mortgage Bureau からの回答

Great review Michael, thank you!

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