Wonderful experience. I booked this online from the US and they handled drop off and pick up at the Disneyland hotel in Paris, I didn’t need to be involved at all. The scooter seemed like new and was... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking process was easy and the communication was excellent. The scooter was delivered to the hotel as soon as I arrived and collected from the hotel on my day of departure which was ideal. The scoot... もっと見る
企業が回答しました
Just back from a wonderful 3 night break in Copenhagen which was made perfect by the use of a mobility scooter booked through Motion4rent. The scooter was delivered to my hotel and was waiting for me... もっと見る
企業が回答しました
Fantastic! First time Scooter user. Was concerned about walking and standing in queues for four days at Disneyland Paris but the Mobility Scooter was delivered to and picked up at my hotel. The c... もっと見る
企業が回答しました
4.3
優良
117件のレビュー
ネガティブなレビューの 87％に回答しています
通常2週間以内に回答
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Motion4rent からの回答
Thank you for your review!
We’re glad to hear you found our service quick and straightforward. We always aim to make the booking process as easy and efficient as possible.
Best regards,
The Motion4rent Team
Mobility scooter hire
The service from motion4rent was excellent. The scooter was waiting when I arrived & so easy to show the reception my booking confirmation & collect the keys. No issues at all, just charged it up every night & it lasted all the next day until the end of the evening. Would definitely use this company again.
2025年10月14日
自発的なレビュー
Motion4rent からの回答
Thank you so much for your kind review! 🌟
We’re delighted to hear that everything went smoothly and that the scooter worked perfectly throughout your stay. It’s great to know the process was easy and convenient for you.
We truly appreciate your trust in Motion4rent and look forward to assisting you again on your next trip!
Warm regards,
The Motion4rent Team
Motion4rent からの回答
Thank you so much for your kind words! 🌟
We’re very happy to hear that you were pleased with the service and found the chair comfortable and easy to use.
We hope to assist you again soon!
Best regards,
The Motion4rent Team
Great communication
Great communication. Very responsive to my mum’s needs. Excellent service.
2025年9月15日
自発的なレビュー
Motion4rent からの回答
Thank you so much for your lovely review! 🌟
We’re delighted to hear that our team was able to assist your mum and that you were happy with our communication and service.
It’s always our goal to provide support that truly makes a difference.
Warm regards,
The Motion4rent Team
I live in a town that has some hills
I live in a town that has some hills. My friends were coming to visit and one of them was in a wheelchair. I suggested a mobility scooter to be able to get up the hill from my house to the town. The rest of the town has hills but also had elevators. She reserved a scooter from your company to be delivered to my home. When it arrived they wouldn't leave it for our use because the hill could burn out the motor. The man also lied in saying she said the town was “Mijas Costa” and NOT Mijas Pueblo. She gave him MY address since they had never been here before. You must have inferior scooters since i have a friend that uses one and has been to my house several times. My neighbor uses a scooter and goes up and down our road several times a day. I would never use your company or even recommend it to anyone.
2025年10月9日
自発的なレビュー
Motion4rent からの回答
Dear Janis,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience and disappointment you experienced.
Our priority is always the safety of our customers and the proper functioning of the mobility equipment. In this case, the local provider made the decision not to leave the scooter after evaluating the steepness of the road, as it could have caused serious damage to the motor and created a safety risk for the user.
We understand how frustrating this situation must have been, especially as you had made the arrangements in advance for your friend’s visit. Please know that this decision was not made lightly, but out of genuine concern for safety.
Regarding the location confusion, we will review this matter internally with the local team to ensure better communication in the future.
We sincerely regret your negative experience and appreciate your comments, which help us improve our service.
Kind regards,
The Motion4rent Team
Mezzo nuovo, e puntualità del servizio
Il mezzo adatto a muovermi sia dentro che all'esterno e la puntualità del servizio
2025年9月16日
自発的なレビュー
Motion4rent からの回答
Grazie mille per la sua recensione! 🌟
Siamo felici di sapere che il mezzo sia stato adatto alle sue esigenze e che abbia apprezzato la puntualità del nostro servizio.
Speriamo di poterla assistere nuovamente in futuro!
Cordiali saluti,
Il team di Motion4rent
Pésimo servicio
Pésimo servicio! Me cobraron de más, pidieron un costo extra por ser domingo y cuando entregaron la silla volvieron a cobrar el total, la empresa subarrendada por ellos (cuya encargada fue súper grosera) dijo que eso era lo que pactaron con motion4rent que lo arreglara con ellos y nunca contestaron los mensajes hasta la fecha, ni una devolución ni nada. Recogieron la silla cuando les dio la gana incluso yo ya no estaba ahí y tuve que dejarla con el riesgo de que algo le pasara y yo tuviera que pagar por ellos.
2025年9月21日
自発的なレビュー
Motion4rent からの回答
Lamentamos sinceramente la experiencia que tuvo y entendemos perfectamente su malestar.
Motion4rent actúa como intermediario entre los clientes y las empresas locales de alquiler, y nuestro compromiso es que todos los servicios se realicen conforme a las condiciones establecidas. En este caso, revisaremos internamente la incidencia con el proveedor local para aclarar lo sucedido con los cobros y la recogida del equipo.
Le pedimos disculpas por la falta de respuesta y la situación generada. Nuestro equipo de atención al cliente se pondrá en contacto con usted para revisar el caso y encontrar una solución adecuada.
Agradecemos su comentario, que nos ayuda a mejorar la coordinación con nuestros colaboradores y ofrecer un mejor servicio en el futuro.
Atentamente,
El equipo de Motion4rent
Service was fantastic and very accommodating
Service was fantastic and very accommodating. Arranged with Motion4rent to deliver and pick up the rollator at rental agent prior to our arrival and after our departure from our apartment. Rollator was excellent quality with seat and large wheels, which allowed my wife to comfortably go on all our walking tours in Paris. Would highly recommend, and would definitely use again.
2025年9月8日
自発的なレビュー
Motion4rent からの回答
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that the rollator met your expectations and made your stay in Paris more comfortable. It’s great to know that the delivery and collection process worked smoothly and that your wife could enjoy the walking tours without any issues.
We truly appreciate your recommendation and look forward to assisting you again on your next trip!
Warm regards,
The Motion4rent Team
Unos sinvergüenzas
Unos sinvergüenzas, reservas, pagas y unos días antes del viaje te dicen que no tienen el scooter que has elegido y te dejan tirado.
Están ofreciendo un servicio que es imprescindible para que algunas personas puedan viajar y no les importa destrozar el viaje que llevan planeando meses.
No reserves con ellos, no son de fiar !! todo son buenas palabras hasta que cobran, pero luego te dejan tirado.
2025年10月7日
自発的なレビュー
Motion4rent からの回答
Lamentamos profundamente lo ocurrido y entendemos su frustración.
Motion4rent actúa como intermediario entre los clientes y las empresas locales de alquiler. En casos excepcionales, puede suceder que un proveedor no pueda garantizar la entrega de un modelo específico debido a imprevistos de disponibilidad o averías de última hora. Sin embargo, siempre intentamos ofrecer una alternativa equivalente o una solución rápida para no afectar el viaje de nuestros clientes.
Le pedimos sinceras disculpas por los inconvenientes que esto le haya causado. Su comentario es muy importante para nosotros y nos ayuda a seguir mejorando la coordinación con nuestros colaboradores para evitar que situaciones así se repitan.
Atentamente,
El equipo de Motion4rent
Delivered chair to the wrong place and…
Delivered chair to the wrong place and then cancelled the contract having taken deposit.
Disgraceful company
2025年9月26日
自発的なレビュー
Extremely well organized company
Extremely well organized company, from the first contact, via the delivery of the scooter, and finally the pickup. The vehicle was delivered to my address, and corresponded from there. Also, very easy to communicate: the email or whatsup messages were promptly responded. Just Best!
2025年9月19日
自発的なレビュー
recomendable 100%
Viajamos una semana a Nueva York y alquilamos una silla de ruedas para mi suegro que no podía andar mucho. La entregaron y recogieron en el hotel, súper práctico! Nos fue de maravilla.. Tuvimos una incidencia por motivos externos a la empresa y a nosotros, y nos dejaron una silla de repuesto en 1hora como mucho. Super eficientes! Lo recomiendo 100%!!
2025年9月6日
自発的なレビュー
A big thank you Lucas.
I dealt with Lucas in Salou arriving on 02 Sept and hired it until 08th Sept. I was not asked to leave a review and had to searchpilot for it as I was so impressed with how professional he was. Thank you, Lucas.
Eileen Casey
2025年9月2日
自発的なレビュー
Motion4rent からの回答
Dear Eileen,
Thank you so much for your kind words! We’re delighted to hear that Lucas provided you with such a professional and smooth experience in Salou. Your feedback means a lot to us and to him personally – we’ll be sure to share your message with Lucas.
We hope you enjoyed your time and that the equipment helped make your trip comfortable and enjoyable. It was our pleasure to assist you, and we look forward to helping you again in the future!
Best regards,
Terrible Company.
We are off to Montenegro next week and having a husband with limited mobility we always look to hire a mobility scooter whilst abroad. I went on to google and searched “mobility aids for hire in Montenegro”, that is exactly how I wrote it in the search bar. First and only one to pop up was motion4rent. I found the scooter that suited, filled in the country, town, hotel and dates required, paid a prepayment as requested. The next day I received an email saying that I had put down on the form South Portugal??? God knows where that had come from and that they could not supply. Fair enough, they refunded the prepayment. A couple of weeks ago I again went to search for a mobility scooter as we are getting close to our holiday. Put the same search in google-mobility scooter hire in MONTENEGRO and first and only one to pop up was YES you’ve guessed it- motion4rent. I again filled in the form thinking that I had filled it in wrong the last time. Made absolute sure I put down the correct Country, town, hotel and dates and paid a deposit again. I again received an email stating I had put down South Portugal. Somewhere between me filling in the form and them receiving it, it had changed again and the company decided to blame me. They want to google their own company and see that they come up for places they don’t supply too. Rubbish company that lies. Beware!
2025年8月8日
自発的なレビュー
Shower seat hire
Hired a shower seat while on holidays in Seville. Received pictures and emails/texts of available options. Delivery was very efficient. Highly recommend.
2025年8月12日
自発的なレビュー
Motion4rent からの回答
Thank you so much for your kind review Suzanne! We’re delighted to hear that the shower seat and our delivery service met your expectations. It’s wonderful to know that our communication and efficiency helped make your holiday in Seville easier. We really appreciate your recommendation and hope to assist you again on your future travels! M4R Team !
Fantastisk fleksible og hjælpsomme
Fantastisk fleksible og hjælpsomme. Jeg skulle bruge en kørestol til min mor i Rom, og de bragte og hentede den som aftalt til vores lejlighed, og de svarede hurtigt og venligt.
2025年8月27日
自発的なレビュー
Motion4rent からの回答
Kære Christian,
Tusind tak for din venlige anmeldelse! Vi er glade for at høre, at vores service kunne hjælpe dig og din mor i Rom, og at alt forløb som aftalt. Vi stræber altid efter at være fleksible og hjælpsomme, og det betyder meget for os at høre, at du har haft en positiv oplevelse.
Vi ser frem til at hjælpe dig igen i fremtiden!
Med venlig hilsen,
The Motion4rent Team
Excellent service start to finish
Excellent service start to finish. The equipment provided was exactly as promised, problem free and was so easy to use, it really allowed me to make the most out my trip to Greece. I was able to participate in almost every activity with my family. A great vacation, very happy times, very happy memories for me and my family in large part due to the service you provided. Thank you. A special thank you to Stefanos at Biotechnica.
2025年8月25日
自発的なレビュー
Motion4rent からの回答
Dear Frank,
Thank you so much for your kind words! We’re thrilled to hear that our service helped make your trip to Greece such a memorable experience. It’s great to know that the equipment was exactly what you needed and that it allowed you to enjoy time with your family and participate in all the activities.
A special thanks from us to Stefanos at Biotechnica for contributing to your positive experience. We’re so happy to have been a part of your wonderful vacation and look forward to assisting you again in the future.
Best regards,
The Motion4rent Team
Excellent Service
Equipment was delivered and collected on time . Moty4Rent are a very professional, dedicated company, staff are extremely helpful and very quick to answer questions you may have and also deal with any issues.Would recommend this company to any one who is traveling abroad and require equipment.
2025年8月13日
自発的なレビュー
Motion4rent からの回答
Thank you so much for your kind words and for taking the time to share your experience!
We’re very happy to hear that the equipment was delivered and collected on time, and that our team was able to assist you promptly and professionally. Your recommendation means a lot to us!
We look forward to helping you or your loved ones again on future travels.
Warm regards,
The Motion4rent Team
Making reservations was very easy
Making reservations was very easy. Communication was just as easy. The response time was almost immediate. Unfortunately, I had to cancel my reservations as my tour group was not able to accommodate the scotter I emailed motion4rent regarding cancellation and they responded within less than 5 mins. Prior to making reservations I did contact other rental agency and received no response. I highly recommend this company, their efficiency is stellar!
JM.
2025年8月18日
自発的なレビュー
Motion4rent からの回答
Dear Janet,
Thank you so much for your kind words and thoughtful feedback!
While we're sorry to hear that your tour group couldn’t accommodate the scooter, we’re glad we could support you quickly and make the reservation (and cancellation) process smooth and stress-free.
We truly appreciate your recommendation — it means a lot to us! We hope to assist you again on a future trip, under better circumstances.
Warm regards,
The Motion4rent Team
Muy buen servicio
Muy buen servicio, lo recomiendo completamente. Repetiré sin duda!
2025年8月1日
自発的なレビュー
Motion4rent からの回答
¡Muchas gracias por tu comentario!
Nos alegra saber que tu experiencia fue tan positiva.
Será un placer atenderte nuevamente cuando lo necesites. ¡Hasta la próxima!
Saludos cordiales,
El equipo de Motion4rent
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