Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was assisted by Marcin.. all questions answered, explain properly about finance options. Very approachaeble. Everthing is done quickly. And U really like the car. All in all 10 out of 10.
企業が回答しました
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... もっと見る
企業が回答しました
I collected my new mini from Derby, but it was transferred from Castleford. Kareem at Castleford (even though never seen him face-to-face) as been brilliant all tje way through the process. He has b... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
連絡先
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, 英国
- 01977 712881
Over 1000 new cars every week
4.7
優良
850件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stress free car purchase
I do not like buying cars. Taking the old one in to get it valued. Arranging the finance, insurance and tax.
But this time I felt as though all the stress was taken out of it.
From ordering the vehicle to the pick up, I never needed to stress myself.
Thanks team!
2026年3月28日
Motorpoint - Castleford からの回答
Good Evening,
Thank you for taking the time to leave us a review. I'm glad to hear that you enjoyed your car buying experience with us and that we were able to make the process as easy as possible.
Thank you for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint - Castleford からの回答
Hi Roger,
Thank you for taking the time to leave us your feedback! I'm glad to hear that you had a great experience in store and found our team friendly and polite.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
This was my first visit looking for my…
This was my first visit looking for my first car,I felt very happy n comfortable with the service Nathan looked after us n found us the perfect car x
2026年3月25日
Motorpoint - Castleford からの回答
Hi Caroline,
Thank you for taking the time to leave us your feedback! I'm glad to hear that you had a positive experience with Nathan and that he was able to make your car buying experience enjoyable.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service from Dan.
I had issues with the dvla regarding my trade in, but Dan was brilliant and so patient and helpful.
2026年3月28日
Motorpoint - Castleford からの回答
Hi Neil,
Thank you for taking the time to leave us your feedback! I'm sorry to hear that you experienced an issue with your part exchange V5, however I'm happy that Dan was able to support you with this.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The staff were very good easy to talk…
The staff were very good easy to talk to and friendly
2026年3月23日
Motorpoint - Castleford からの回答
Hi Michael,
Thank you for taking the time to leave us your feedback! I'm happy to hear that you found our team friendly and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact us.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Polite and helpful
Polite and helpful, offered a drink on arrival and made use at ease. Welcomed to come back for any further help. We bought our car we traded in from the company very happy with both purchases.
2026年3月26日
Motorpoint - Castleford からの回答
Hi Lawrence,
Thank you for taking the time to leave us your feedback! I'm happy to hear that you had a great experience in store and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact us.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Niall Cator is a superstar
Niall Cator is a superstar. Never once felt pressured into purchasing my car. Smooth and easy transaction from start to finish. This lad is a credit to Motorpoint. The car is great too!!
2026年3月27日
Motorpoint - Castleford からの回答
Hi Lisa,
Thank you for taking the time to leave us such lovely feedback! I'm thrilled to hear that you had a great experience with Niall and will be sure to pass your feedback on to him.
Thank you for purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent Castleford
This is the 3rd car I have bought from Motorpoint in Castleford. The customer service I have received from all the staff is outstanding. This time Matt, Nathan,Kayley and of course the lovely Wendy have all made the buying experience easy.
2026年3月27日
自発的なレビュー
Motorpoint - Castleford からの回答
Ni Nicola,
Thank you for taking the time to leave us such lovely feedback! We really appreciate your patience and understanding whilst we supported you with your concerns.
Thank you again for your continued support and business, we hope to see you back in store when the time is right for your next vehicle.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
No pushy sales staff
No pushy sales staff. I had time to browse at my leisure with plenty of staff around to ask if I had a question .
From choosing a car to test drive right through to collection everyone I encountered was friendly , and extremely helpful. Nathan dealt with my purchase and Michael oversaw my collection. Both showed amazing customer service, were more than happy to answer my questions and I genuinely felt that they appreciated my business.
2026年3月20日
Motorpoint - Castleford からの回答
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our hassle free car buying environment and had a positive experience with both Nathan and Michal.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint - Castleford からの回答
Hi Helen,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our service and will be sure to pass your comments on.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very pleased car purchasewith the price of my new…
Very pleased with the price of my new car and happy with the price given for my part exchange. A pleasant experience all round!
2026年3月22日
Motorpoint - Castleford からの回答
Hi David,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Buying a new car
Were friendly and not pushy and showed us where cars that we were interested in were
also big plus was they let us test drive car without being with us
This was a big help as my son took me to industrial Park so I could have a drive as I haven't drove an automatic car before so I felt more comfortable without a salesman being in car and that definitely made my decision to buy car
2026年3月22日
Motorpoint - Castleford からの回答
Hi Gail,
Thank you for taking the time to leave us such great feedback. I'm glad to hear that we were able to put you at ease and make your car buying experience as easy as possible.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The help l received when I was looking…
The help l received when I was looking at the cars. First class.
2026年3月13日
Motorpoint - Castleford からの回答
Hi Barry,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt Shaw was very helpful and he…
Matt Shaw was very helpful and he explained every step also the part exchange
2026年3月22日
Motorpoint - Castleford からの回答
Hi Melvin
Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear that you had a positive experience with Matt and would be happy to pass your comments on to him.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The service was excellent we couldn't…
The service was excellent we couldn't thank them enough all the staff we saw were very good we were there on several 897occasions and each time the service was very good
2026年3月13日
Motorpoint - Castleford からの回答
Good Afternoon,
Thank you for taking the time to leave us such fantastic feedback. I'm so glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
I would also like to take this opportunity to thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
It was lovely to look at the cars and…
It was lovely to look at the cars and not be hassled, when choosing a car keys were given still not hassled , sales guy helpful , car quote given quickly , everything not rushed
2026年3月21日
Motorpoint - Castleford からの回答
Hi Christine,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience in store and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Ease of selling and buying and Nathan…
Ease of selling and buying and Nathan was extremely helpful
2026年3月18日
自発的なレビュー
Motorpoint - Castleford からの回答
Hi Michael,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with Nathan and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Seamless selling and buying
2026年3月20日
Motorpoint - Castleford からの回答
Hi Michael,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Expert staff
First time buying a car. The people at Motorpoint Castleford were so helpful and knowledgeable. Thank you!
2026年3月16日
Motorpoint - Castleford からの回答
Hi Libby
Thank you for taking the time to leave us a review. I'm glad to hear that you had a great first buying experience with our Castleford team and that we were able to support you at such an exciting time.
Thank you again for your purchase, we hope to see you back in store in the future!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very professional and caring guys took…
Very professional and caring guys took the time to bring water for our dog, no pressure at all put on you to buy
2026年3月10日
Motorpoint - Castleford からの回答
Hi Adrian,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。