+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... もっと見る
Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... もっと見る
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
当該企業による記述
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
連絡先
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, 英国
- 0131 608 3637
Over 1000 new cars every week
4.6
優良
505件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service
I went to Motorpoint to buy a car and part exchange. Great service received throughout, from the initial phone call confirming my order and details to arriving at the Edinburgh store to collect my new car. Great friendly staff.
2025年9月7日
Motorpoint - Edinburgh からの回答
We're happy to hear that you had a great experience with our service, from the initial call to picking up your new car at the Edinburgh store. We appreciate your positive feedback about our friendly staff.
Shannen
Super service from Steven in your…
Super service from Steven in your Edinburgh branch ,,, very knowledgable and helpful.
2025年9月6日
Motorpoint - Edinburgh からの回答
We're happy to hear that you had a positive experience in our Edinburgh branch. We appreciate your kind words and are grateful for your feedback.
Shannen
Good service, quality cars
Picked up car on 4/9. Straight forward, no issues. No problem recommending.
2025年9月4日
Motorpoint - Edinburgh からの回答
Hi Alastair.
We're happy to hear that your car pick-up went smoothly. Thank you for your recommendation; we appreciate your feedback.
Thanks,
Shannen
I can't say it was great
I can't say it was great, but it was alright. The salesman did his job and I purchased the car. Very happy with my purchase.
I was given the keys and left to drive away with no instructions. I had to ask someone to show me the handbrake as I had never seen one like that before.
2025年9月4日
Motorpoint - Edinburgh からの回答
Hi Catherine,
We're glad you're happy with your new car. We regret that you weren't given instructions before driving off. We'll address this to ensure everyone is shown the car's features in the future. Thanks for your feedback.
Thanks,
Shannen
Buy a car with peace of mind
Was happy with the experience. Jordan was very knowledgeable and professional.Also the girl that helped me the following week when I got my new plates. Sorry I forgot her name. She was most helpful. One negative thing. I had never driven an automatic car before so would have been helpful if someone had went over the controls and maybe came on the test drive.
2025年8月27日
Motorpoint - Edinburgh からの回答
Hi Janette,
We're glad you enjoyed your experience and appreciate your positive feedback regarding our team. We'll consider your suggestion about explaining vehicle controls and test drives for first-time automatic car drivers.
Thank you!
Shannen
Great customer service
Great customer service, very relaxed atmosphere no pressure when walking round the showroom
2025年8月26日
Motorpoint - Edinburgh からの回答
Hi Sarah,
We're glad you enjoyed your experience. It's great to hear that you felt relaxed and valued our customer service. Thanks for the feedback!
Shannen
Website easy to navigate and use
Website easy to navigate and use. Everything could be done online. When phoning to speak with customer services everything was straight forward.
2025年8月31日
Motorpoint - Edinburgh からの回答
Hi Mr Haldane,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to use and that our customer service was helpful.
Shannen
Motorpoint - Edinburgh からの回答
Hi Eimear,
We appreciate your feedback. We're so glad you had a wonderful experience dealing with our company.
Shannen
Friendly helpfull knowledgeable staff…
Friendly helpfull knowledgeable staff very patient informative no pressure from them to buy the car.
2025年8月30日
Motorpoint - Edinburgh からの回答
Hi John,
We appreciate your feedback and are so glad our staff was helpful, knowledgeable, patient, and informative, with no pressure to buy.
Thanks,
Shannen
Well Done Motorpoint.
I travelled from Accrington to Edinburgh to pick up my car, everything was ready to go when I arrived, all I had to do was pay the outstanding ammount and car tax, a few signatures and away I went, 25 minutes at top.
Well done Mororpoint.
2025年8月28日
Motorpoint - Edinburgh からの回答
Hi David,
We're happy to hear that your journey to pick up your car went smoothly! We appreciate you highlighting the quick and easy process. Thank you for your positive feedback.
Shannen
Motorpoint - Edinburgh からの回答
Hi Martin,
We appreciate your kind words about our team's welcoming service and no-pressure sales approach. Thank you for your feedback!
Shannen
First rate service from friendly and…
First rate service from friendly and efficient staff member Connor. Very happy with my new car.
2025年8月23日
Motorpoint - Edinburgh からの回答
Hi Eileen,
We appreciate you taking the time to leave us a review. We are so glad to hear about your positive experience and that you are happy with your new car.
Shannen
Easy smooth transaction
Easy smooth transaction. First sales rep was not to knowledgeable about the car I purchased but got one of the other reps to go through the car details but good friendly service.
2025年8月16日
Motorpoint - Edinburgh からの回答
Hi Mr Wells,
We're glad you had a smooth transaction and appreciate your feedback. We will use your comments to improve our team's knowledge and provide excellent service.
Shannen
Great communication overall
Great communication overall. Staff member Jordan was very friendly, professional and explained the whole process of picking up our new car.
2025年8月16日
Motorpoint - Edinburgh からの回答
Hi Christine,
We appreciate you taking the time to leave us such a fantastic review. We're so glad to hear that you had a positive experience and that our team was helpful.
Shannen
Straightforward
Straightforward, and helpful, a very uncomplicated way to buy a car. Everyone was a delight to deal with.
2025年8月21日
Motorpoint - Edinburgh からの回答
Hi Margaret,
We're glad you found buying a car uncomplicated and helpful. It is wonderful to hear that everyone was a delight to deal with. Thank you for your feedback!
Shannen
Motorpoint - Edinburgh からの回答
Hi Stephen,
We appreciate you taking the time to share your feedback. We're so glad to hear that you found our team friendly and efficient!
Shannen
Very good sales process
Very good sales process, communications thereafter (the after sales process) could do with some minor improvement.
2025年8月17日
Motorpoint - Edinburgh からの回答
Hi Ross,
We're happy to hear that you found the sales process very good. We appreciate your feedback regarding the after-sales communications and will work to improve.
Shannen
Motorpoint - Edinburgh からの回答
Hi Lynn,
We're happy to hear that everything was explained well. Thank you for your positive feedback; we appreciate it.
Shannen
Simply super service
I got an excellent, almost unbelievable deal online. I initially contacted Motorpoint to check the details. I found myself talking to a lovely lady who answered all my questions politely, leaving me stunned. She said while you think I will give you a trade in price for your car. I didn't have to think I immediately bought the car. It was delivered to my local Motorpoint garage where a very polite, helpful sales person guided me through transferring my personal plate, no fuss. All in all, a smooth trouble free transaction. Thank you Motorpoint, I am a very happy cusfomer. A five star service.
2025年8月14日
Motorpoint - Edinburgh からの回答
Hi Ian,
We're happy to hear that you had such a smooth and trouble-free experience with us. It's great to know that you were pleased with the helpfulness of our team and the ease of transferring your plate. Thank you for your five-star review!
Shannen
Great service.
Never been to a dealer like this as its very relaxed and no pressure to buy anything, most of it was done on Internet and got a great deal on my car.
Would recommend to anyone!!
2025年8月12日
Motorpoint - Edinburgh からの回答
Hi Wayne,
We're happy to hear that you enjoyed the relaxed atmosphere and got a great deal through our online service. Thank you for recommending us!
Shannen
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。