Banner for Motorpoint - Portsmouth

Motorpoint - Portsmouth レビュー 

386
TrustScore 5段階評価の4.5

4.6

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... もっと見る

企業が回答しました

5つ星のうち5の評価

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... もっと見る

5つ星のうち5の評価

The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, 英国

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(386)

過去12か月のレビュー数: 6,277

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Megan was fantastic from start to…

Megan was fantastic from start to finish made the whole buying a new car so easy. Took care of all the paperwork and explained everything. Would highly recommend motorpoint and would definitely buy another if and when the time comes.

2026年7月10日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased to hear that buying your new car was made easy from start to finish. It's wonderful that our team took care of everything and explained it all so well. We appreciate your recommendation and look forward to assisting you again in the future!

Thank you
Motorpoint

5つ星のうち5の評価

Very good personal service with clear…

Very good personal service with clear communication

2026年7月12日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced such good personal service and clear communication. We truly appreciate your feedback.

Thank you
Motorpoint

5つ星のうち5の評価

From the moment we stepped on court…

From the moment we stepped on court yard Charlie Roger’s was very helpful and couldn’t do any more for us felt like he went over anything we was unsure and gave us 100% service very happy with our new vehicle and would highly recommend to family and friends x

2026年7月9日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased to hear you had such a fantastic experience! It's wonderful that our team was very helpful and provided 100% service. We appreciate your recommendation to family and friends!

Thank you
Motorpoint

5つ星のうち1の評価

Terrible service

Terrible service. Pushy salesperson who mis sold the car and then failed to let me know that a) the car did not have the spec that I neeeded b) the windscreen had been repaired so I organised a repair that wasn't neede as from the inside I could see the chip c) had to pay excess for the repair d) Manager unhelpful and rude

2026年6月17日
自発的なレビュー
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are sorry to hear you feel this way, we never want to push people into vehicles and offer customers time to inspect and test drive any car before purchasing. Having looked into your order I can see that the manager has been in contact and offered for you to come back to site for the car to be inspected.

Thank you
Motorpoint

5つ星のうち5の評価

10/10

10/10 shout out to josh

2026年7月4日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so happy to hear you had such a positive experience! We truly appreciate your kind words.

Thank you
Motorpoint

5つ星のうち4の評価

Josh was very helpful explained…

Josh was very helpful explained everything in a very relaxed atmosphere.

2026年6月28日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're delighted to hear that our team member was very helpful and explained everything in a relaxed atmosphere. Thank you for your positive feedback!

Thank you
Motorpoint

5つ星のうち3の評価

Handover poor

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamiliar area. When cleaning vehicles myself I could see that the preparation was poor with several marks I had to remove myself. Owned the car for just over a week and fan is very noisy. No written warranty with the car, all documents online I presume. Process of warranty claim not explained

2026年6月16日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We appreciate you sharing your detailed feedback. We're pleased to hear the purchase process and part exchange were positive. However, we are sorry to read the handover was not so much of a positive experience, we will look into the issues raised and ensure a better experience for all our customers.

Thank you
Motorpoint

5つ星のうち4の評価

I would like to share my experience…

I would like to share my experience with my recent vehicle purchase at Motorpoint Portsmouth.

First and foremost, I would like to give a special mention to Finn Harrison. Although he was not my designated sales advisor, Finn was always there whenever I visited the branch and was incredibly helpful every single time. He stepped up to assist with the communication and the booking process, taking care of scheduling and rescheduling my appointments to ensure everything was looked after. Finn showed outstanding professionalism and is a fantastic asset to your branch.

While there were some shortcomings with my sales process and the paperwork, the incredible dedication shown by Finn completely saved my experience.

I also had to return later for some final adjustments to the car, and I am grateful to Riley, for everything he did. His hard work and support ensured that all the work on the vehicle was completed properly and to a high standard.

Please ensure that this feedback is passed on to them, as they truly deserve the highest recognition for their outstanding customer care.

2026年5月21日
自発的なレビュー
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are delighted to hear about your positive experience with our team members. It's wonderful to know that their dedication made such a difference. We appreciate you highlighting their exceptional customer care and I acknowledge your feedback, this has been passed to the site manager.

Thank you
Motorpoint

5つ星のうち5の評価

Incredible Service

Amazing service as always - Will always be my first point of call after buying 7 cars with no issue or drama.

2026年6月17日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so delighted to hear about your consistently positive experiences with us! It's fantastic that we've been your first choice for seven car purchases without any issues.

Thank you
Motorpoint

5つ星のうち5の評価

Megan Standing

Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car

2026年6月7日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased you received excellent service from our team and love your new car! We appreciate your kind words.

Thank you
Motorpoint

5つ星のうち5の評価

Excellent listening and understanding…

Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale.
Responsive to time to consider the sake and follow up that allowed time to make the right decision.

2026年6月8日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so glad to hear we looked after you and helped you find the right car for you. We appreciate you acknowledging our responsive follow-up. Thank you for your kind words!

Thank you
Motorpoint

5つ星のうち5の評価

The right car

The right car, friendly no pressure service and fair trade in price. A great place to buy from!

2026年6月3日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're thrilled you found the perfect car and appreciated our friendly, no-pressure service and fair trade-in price. Thank you!

Thank you
Motorpoint

5つ星のうち5の評価

Great customer service

It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I suggest if you want to buy a good car at a good price look no further than Motorpoint Portsmouth. Go ask for Josh. Kindest regards Martin

2026年5月19日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so pleased to hear about your relaxing car buying experience with us. It's wonderful that our team provided professional and helpful service without being pushy. We appreciate your kind recommendation.

Thank you
Motorpoint

5つ星のうち5の評価

It was very smooth

It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.

2026年5月20日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

Thank you for taking the time to leave a review, we are always happy to help when we can and ensure buying a car from us is exciting and as smooth as it can be.

Thank you
Motorpoint

5つ星のうち5の評価

They're actually very helpful

They're actually very helpful. Charlie friendly, lovely person. Just make you feel so welcome

2026年5月8日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so glad to hear you had such a positive experience! Your kind words mean a lot to us and this is exactly how we want our customers to feel.

Thank you
Motorpoint

5つ星のうち5の評価

Great service

2026年5月12日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

Thank you very much for taking the time to leave a review, we are pleased you appreciated our service.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報