I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... もっと見る
企業が回答しました
From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... もっと見る
企業が回答しました
We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... もっと見る
The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... もっと見る
企業が回答しました
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
当該企業による記述

Browse thousands of quality cars today.

468 London Road, PO2 9RN, Hilsea, Portsmouth, 英国

顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really friendly. Accommodating even though we arrived late for our appointment.

Motorpoint - Portsmouth からの回答
Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.

Motorpoint - Portsmouth からの回答
Very nice people and extremely helpful and very nice to deal with, well go back for my next car.

Motorpoint - Portsmouth からの回答
It was an efficient service to order car i found the person who dealt with us at motorpoint in Portsmouth rather arogrant he was quite rude around me not wanting to add extras and made me feel uncomfortable. I also feel that the car should of been fully charged so I did not have to stop on way home.

Motorpoint - Portsmouth からの回答

Motorpoint - Portsmouth からの回答
Sold my car to Motorpoint. The online offer was mid range of other companies but Motorpoint stuck with the offer. I decided it would be far less hassle to visit the nearest Motorpoint depot (Portsmouth) than it would be to pursue an online auction and then have the hassle of an inspection and negotiation. This proved to be 100% correct, the staff were great, the price paid was the price quoted with no hassle. The whole process was completed in 45 minutes and the money was in the bank 15 minutes later. This was excellent compared with recent experiences with we buy any car who seem to have a policy of finding fault and reducing the offer price no matter how minor the fault.

Motorpoint - Portsmouth からの回答
I traded a car at the Portsmouth branch. The new car had been moved from Edinburgh was ready to test drive when we arrived. A couple of hours later we left with a different car all taxed and insured.
It’s a shame motorpoint have stopped their home delivery 15 day approval service but the new car is great.

Motorpoint - Portsmouth からの回答
From start to finish, this car buying experience has been excellent. Intuitive and easy to use website, range of cars available made selection of my new car a breeze. Part exchange simple to arrange and pickup of car straightforward and painless. This is the future of car buying and about time too.

Motorpoint - Portsmouth からの回答
Truly awful service- mid sold me a car- with advertised FSH - didn’t have any therefore warranty nil and void. Lied constantly about service history, deflected, then blamed me!!! I paid a premium for the car with FSH- wouldn’t entertain or negotiate compensation or partial refund. Numerous faults from day 1.. refuse to take responsibility- final position- despite scathing independent diagnostic report!!! See you in court!! AVOID- these scam artists just reinforce the dodgy car salesmen tag.. BUYER BEWARE.

Motorpoint - Portsmouth からの回答
Second car from these guys, the trade in was really easy and simple. I picked the car thats suited me and was within my budget! Lovely service from all staff and I have recommended them to everyone I know! My son has a car from them too !

Motorpoint - Portsmouth からの回答
Megan was brilliant friendly and very professional.
Great service

Motorpoint - Portsmouth からの回答

Motorpoint - Portsmouth からの回答
Its taken 8months to write this review. 8 months down the line im still more than happy with my Kodiaq...After finding my vehicle with its specs and mileage . Before buying i rang 5 skoda main dealerships around the uk and none of them could beat or match the price 🤔.... 3 of them told me to buy it. The staff are all brilliant esp Charlie. Highest quality vehicles at they wont be beaten prices. I had a minor issue which they sorted immediately. If your looking for a specific vehicle and spec. You wont go wrong....

Motorpoint - Portsmouth からの回答
The experience was made effortless and painless by Katarine. She gave me time to have a good look at the car but was available to answer any questions. The payment process was made straightford by Katarine who guided me through it. Motorpoint were excellent throughout and at no time put any pressure on me. If I have to buy another car I would be very happy to use them again.

Motorpoint - Portsmouth からの回答
Friendliness seemed key from the Portsmouth depot and though realise that a sales pitch means getting to know your customer relatively quickly and say the right thing, nothing felt too much from Wesley who was our Sales Executive. The depot itself was clean and fresh, though there was an issue with female/disabled toilet which required attention. My initial contact was through Tom vis on line/tele service where I also recieved quality customer service. This is the 3rd car I have acquired through Motorpoint due to both the quality of customer care and the fact the cars have never let me down, are a good quality and the extended warranty (at an extra cost as you would expect but can be added on to your finance) is extensive enough that I feel that any mechanical breakdown beyond normal wear and tear is covered and gives me peace of mind if any issues did arise.

Motorpoint - Portsmouth からの回答
Megan was very helpful and always friendly. I know fire safety is important but her manager should not have arranged a course for the time of the handover as it had been arranged 4 days previously. Wesley held the fort very well, however.

Motorpoint - Portsmouth からの回答
2nd car purchase in 3 years and nothings changed, All staff friendly and helpful as the last time, Will use again as new car exactly what i wanted at a good price too.

Motorpoint - Portsmouth からの回答
Motorpoint has the customer at the forefront of its operation. The staff are attentive, welcoming and have engendered the personal touch when dealing with their clients. The prices of the products are at the very front of competitiveness. I would have no doubts about recommending Motorpoint in future

Motorpoint - Portsmouth からの回答
People are so helpful especially Megan.S , second time getting a car from here and always a smooth procedure, can't recommend them enougg

Motorpoint - Portsmouth からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。