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Motorpoint - Portsmouth レビュー 

386
TrustScore 5段階評価の4.5

4.6

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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5つ星のうち5の評価

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... もっと見る

企業が回答しました

5つ星のうち5の評価

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... もっと見る

5つ星のうち5の評価

The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

当該企業による記述

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

連絡先

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, 英国

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

優良

TrustScore 5段階評価の4.5

386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.6

すべてのレビュー

(386)

過去12か月のレビュー数: 6,277

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5つ星のうち5の評価

Really friendly

Really friendly. Accommodating even though we arrived late for our appointment.

2026年4月29日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so glad we could accommodate you and appreciate your kind words! Thank you for your positive feedback.

Thank you
Motorpoint

5つ星のうち4の評価

Good customer sales service in the…

Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.

2026年5月4日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We appreciate your feedback regarding our showroom service and payment options. We will pass this feedback on to the relevant team.

Thank you
Motorpoint

5つ星のうち5の評価

Very nice people and extremely helpful…

Very nice people and extremely helpful and very nice to deal with, well go back for my next car.

2026年4月28日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so glad you had such a positive experience that we want all our customers to have. We appreciate your kind words!

Thank you
Motorpoint

5つ星のうち4の評価

It was an efficient service to order…

It was an efficient service to order car i found the person who dealt with us at motorpoint in Portsmouth rather arogrant he was quite rude around me not wanting to add extras and made me feel uncomfortable. I also feel that the car should of been fully charged so I did not have to stop on way home.

2026年4月24日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We appreciate your feedback and are concerned to hear about your experience with our team member, we are very sorry you were made to feel like this as this is never how we want our customers to feel. our products we feel are important to protect our customers and the team do believe in the product but of course it is for you to decide if you would like to take them or not. We will look into this internally to improve our service.

Thank you
Motorpoint

5つ星のうち5の評価

BMW purchase

Finn at Portsmouth was very helpful

2026年4月22日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're happy to hear that Finn looked after you and made the car buying experience a positive one for you. We appreciate your kind words.

Thank you
Motorpoint

5つ星のうち5の評価

Great service

Great service, they listened and then delivered.

2026年4月12日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are delighted you had a positive experience. We appreciate your kind words.

Thank you
Motorpoint

5つ星のうち5の評価

Sold my car to Motorpoint

Sold my car to Motorpoint. The online offer was mid range of other companies but Motorpoint stuck with the offer. I decided it would be far less hassle to visit the nearest Motorpoint depot (Portsmouth) than it would be to pursue an online auction and then have the hassle of an inspection and negotiation. This proved to be 100% correct, the staff were great, the price paid was the price quoted with no hassle. The whole process was completed in 45 minutes and the money was in the bank 15 minutes later. This was excellent compared with recent experiences with we buy any car who seem to have a policy of finding fault and reducing the offer price no matter how minor the fault.

2026年4月8日
自発的なレビュー
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so pleased to hear about your positive experience selling your car to us at our Portsmouth depot. It's wonderful to know that the process was hassle-free and efficient, and that the price we quoted was the price you received. We appreciate you choosing us.

Thank you
Motorpoint

5つ星のうち5の評価

Portsmouth.

I traded a car at the Portsmouth branch. The new car had been moved from Edinburgh was ready to test drive when we arrived. A couple of hours later we left with a different car all taxed and insured.
It’s a shame motorpoint have stopped their home delivery 15 day approval service but the new car is great.

2026年4月5日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so pleased to hear about your positive experience at our Portsmouth branch and that you are enjoying your new car. We appreciate your feedback regarding our service, thank you for taking the time.

Thank you
Motorpoint

5つ星のうち5の評価

Excellent car buying experience

From start to finish, this car buying experience has been excellent. Intuitive and easy to use website, range of cars available made selection of my new car a breeze. Part exchange simple to arrange and pickup of car straightforward and painless. This is the future of car buying and about time too.

2026年4月9日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased you found your car buying experience excellent! It's wonderful that our website and selection made it a breeze. We appreciate your kind words, a lovely review to receive.

Thank you
Motorpoint

5つ星のうち1の評価

Buyer beware-scam: Truly awful service.

Truly awful service- mid sold me a car- with advertised FSH - didn’t have any therefore warranty nil and void. Lied constantly about service history, deflected, then blamed me!!! I paid a premium for the car with FSH- wouldn’t entertain or negotiate compensation or partial refund. Numerous faults from day 1.. refuse to take responsibility- final position- despite scathing independent diagnostic report!!! See you in court!! AVOID- these scam artists just reinforce the dodgy car salesmen tag.. BUYER BEWARE.

2026年4月10日
自発的なレビュー
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are truly sorry to hear you are unhappy with your experience with us. Unfortunately I do not have the details on your order so unable to look into this further for you but I would hope we have clarified everything on any issues you have raised.

Thank you
Motorpoint

5つ星のうち5の評価

Second car from these guys

Second car from these guys, the trade in was really easy and simple. I picked the car thats suited me and was within my budget! Lovely service from all staff and I have recommended them to everyone I know! My son has a car from them too !

2026年4月2日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so pleased to hear you had another excellent experience with us and you have chosen us for a second time. It's wonderful that the trade-in was easy and you found the perfect car, this is how car buying should be. We really appreciate your recommendations.

Thank you
Motorpoint

5つ星のうち5の評価

Everything went smoothly

Everything went smoothly. Very happy with the vehicle. Thanks

2026年3月25日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so glad everything went smoothly and you're happy with your vehicle!

Thank you
Motorpoint

5つ星のうち5の評価

Really impressed

Its taken 8months to write this review. 8 months down the line im still more than happy with my Kodiaq...After finding my vehicle with its specs and mileage . Before buying i rang 5 skoda main dealerships around the uk and none of them could beat or match the price 🤔.... 3 of them told me to buy it. The staff are all brilliant esp Charlie. Highest quality vehicles at they wont be beaten prices. I had a minor issue which they sorted immediately. If your looking for a specific vehicle and spec. You wont go wrong....

2025年7月14日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so pleased to hear you are still happy with your Kodiaq after 8 months! It's wonderful that we could offer such a competitive price and that our team provided excellent service. We appreciate your kind words and recommendation.

Thank you
Motorpoint

5つ星のうち5の評価

An excelllent and painless experiece

The experience was made effortless and painless by Katarine. She gave me time to have a good look at the car but was available to answer any questions. The payment process was made straightford by Katarine who guided me through it. Motorpoint were excellent throughout and at no time put any pressure on me. If I have to buy another car I would be very happy to use them again.

2026年3月23日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're delighted to hear that your experience was effortless and painless. It's wonderful that our team member provided ample time and guidance, making the payment process straightforward. We appreciate your kind words and look forward to assisting you again.

Thank you
Motorpoint

5つ星のうち5の評価

Quality from start which continues throughout

Friendliness seemed key from the Portsmouth depot and though realise that a sales pitch means getting to know your customer relatively quickly and say the right thing, nothing felt too much from Wesley who was our Sales Executive. The depot itself was clean and fresh, though there was an issue with female/disabled toilet which required attention. My initial contact was through Tom vis on line/tele service where I also recieved quality customer service. This is the 3rd car I have acquired through Motorpoint due to both the quality of customer care and the fact the cars have never let me down, are a good quality and the extended warranty (at an extra cost as you would expect but can be added on to your finance) is extensive enough that I feel that any mechanical breakdown beyond normal wear and tear is covered and gives me peace of mind if any issues did arise.

2026年3月16日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are delighted to hear about your positive experience with us, particularly the excellent service you received from our team members. We appreciate your feedback. It's wonderful to know that this is your third car from us and that you value the quality of our vehicles and extended warranty. Thank you for your continued trust.

Thank you
Motorpoint

5つ星のうち4の評価

Megan was very helpful and always…

Megan was very helpful and always friendly. I know fire safety is important but her manager should not have arranged a course for the time of the handover as it had been arranged 4 days previously. Wesley held the fort very well, however.

2026年3月20日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We appreciate your feedback and are glad to hear about the positive interactions. We acknowledge the scheduling conflict and we will always try our hardest to ensure you see the same Sales Exec throughout. Unfortunately there maybe times this is unavoidable, but as a team we will always ensure every customer is looked after.

Thank you
Motorpoint

5つ星のうち5の評価

Will buy from again.

2nd car purchase in 3 years and nothings changed, All staff friendly and helpful as the last time, Will use again as new car exactly what i wanted at a good price too.

2026年3月14日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so pleased to hear about your continued positive experience with us and your second car purchase. We appreciate your loyalty!

Thank you
Motorpoint

5つ星のうち5の評価

Motorpoint. A new venture into vehicle purchase

Motorpoint has the customer at the forefront of its operation. The staff are attentive, welcoming and have engendered the personal touch when dealing with their clients. The prices of the products are at the very front of competitiveness. I would have no doubts about recommending Motorpoint in future

2026年3月18日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We are so pleased to hear about your positive experience with us. It's wonderful that our team provided attentive and welcoming service, and that you found our prices competitive. We appreciate your recommendation!

Thank you
Motorpoint

5つ星のうち5の評価

Can't recommend enough

People are so helpful especially Megan.S , second time getting a car from here and always a smooth procedure, can't recommend them enougg

2026年3月15日
Motorpoint - Portsmouth ロゴ

Motorpoint - Portsmouth からの回答

We're so happy to hear about your smooth experience and that our team was helpful. Thank you for your kind words!

Thank you
Motorpoint

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