MVMT レビュー 

I've loved this brand for years now. Recently one of my favorite, stylish watches broke. This watch traveled around the globe with me over the summer, I received compliments on it everywhere I went!

I tried replacing the battery to no avail. I contacted MVMTs customer service about it. Unfortunately my watch had JUST expired outside of the 2 year warranty issued by them.

Laura, the customer service rep I spoke with, was kind enough to send me a new watch case (working watch minus the band) for me to use and swap out.

Brands like this who take care of their customers, even when it puts them at a loss are built to go the distance in my opinion. I'll always recommend purchasing from MVMT because of this experience.

Caleb

Recently ordered the Havoc Chrono watch. for some odd reason, it got lost in transit. Reached out to MVMT support and they were willing to help. I submitted my claim after a week of asking my neighbors if they came across it or if it was delivered to another unit by mistake. Nothing came came up. MVMT owned up to their commitment and re-shipped the watch. It arrived via UPS a couple days later. I'm not just impressed with the quality of the watches. I am also impressed with the customer service support. Thank you MVMT for making this experience outstanding.

I’ve owned 3 MVMT watches and have loved them. Had an issue with the latch on the newest watch and without hesitation, they sent me a new one. They were very responsive, respectful and fast. Thank you!

Having received a watch from MVMT which I was very excited about I was disappointed to find out that the movement of the watch wasn’t in sync with the 12 3 6 9 reference points in the face of the watch. The timer on the watch was also not pointing towards the 12 reference point like it should’ve been. I also came to find out recently that the movement of the watch was also moving to fast. I went to check the time today and saw that my watch was 15 minutes faster than the time on my phone. Huge mistakes for a watch company to make and very disappointing. I won’t be purchasing another watch from MVMT and HIGHLY recommend no one else does either. The only good thing about this watch was that it looked nice but what’s the point of that if it doesn’t work

Have bought a few watches from them in the past and no issues. Bought a watch in November, and looked nothing like online, companies response, they use CGI images not real world. Tried to send watch back, after driving 60 mile round trip to find a post office that would take it. Eventually free return using their return label and 14 days later no refund and the watch ah as ended up back at my house with a note saying the incorrect label.

Would not buy from them again as I am £135 out of pocket as well as having to try and ship again and waste my time with useless customer service agents who don’t help.

Although there was a problem with shipping my original order, when I sent an email that my order had not been received and I communicated what USPS had replied, MVMT Customer Service immediately (day after Christmas) replied that they would ship out my order via UPS.... and they did! Excellent customer service.

Habe mir zu Weihnachten nach langem endlich Mal eine Uhr gegönnt und bin super zufrieden:)
Eine Frage hätte Ich allerdings
Wie kann Ich selbst das Armband verkleinern da es mir doch ein wenig zu groß ist?????

I literally came here just to call-out these mfers for disabling TikTok comments because THEY KNOW HOW BAD THEIR QUALITY IS. Like they really thought if people didn't know about their lackluster reputation, people would still buy their bad quality quartz watches or at best, a mechanical with a Seiko (at best) movement? LOL get out of here for real...

I recently bought a watch from MVMT and i want to tell people it is the best watch i have ever owned. It is very accurate and durable. It is very eye appealing as well. Many of my co-workers have asked me about the watch and are very interested in buying one. Thankyou for my watch. These watches would be such a great gift for Christmas. Keep up the great work. Tony

I have owned multiple MVMT watches and the products have been “acceptable”. The watch strap I had on my chrono broke right before my wedding. I ordered a replacement to be delivered to my residence in SC. The strap never arrived and wasn’t able to where my watch during wedding. The strap was stuck in the post office. My biggest disappointment is the customer service on the backend of this transaction. MVMT’s “support” team essentially told me “sorry but there’s nothing we can do”. I chatted with the support team and the result of the conversation was a link to leave a review.

Long story short. Lower quality products, even lower quality customer service. Shop elsewhere if these two things are important to you.

The worst company that I ever deal. On 27.11 I ordered watches after 11 days of waiting UPS showed me that the package got back in company, so I got new order number never got a tracking number. It is 12.12 and still didn’t got, I write many email and spoke with 2 people that not even know what to do with that. But everybody say something else. I already ask for money back, that still not happening. Please don’t order anything from there. I already saw other reviews from other people that not even get money back and they even spent more money.

I knew what I was getting but wanted a beater field style watch as travelling in big cities makes my nice watches difficult to wear and stay safe.

However 24 hours after wearing the mvmt field watch the glass already has a scratch, I haven't dropped it just in and out of jackets, pockets etc.

Thankfully I only paid £45 on black Friday but still terrible quality all the same.

It actually looks decent otherwise.

Watch stopped working after a couple weeks. Typical overhyped, falsely advertised cheap Chinese made garbage. Par for the course for how this generation does business.

Mvmt watches can be bought on Alibaba for 20-30$, they are Chinese junk. Don't buy into the hype. They spend millons on advertising to morons and it Works, years later they're still scamming people. If you want a good watch, save your money and buy something swiss.

I recently lost a screw from my watch case. When I contacted customer support requesting a replacement screw, the response was prompt, and the offered solution was more than adequate.

They sent me a replacement watch case, at no expense, promptly. Obviously, there was due diligence. I had my serial number and account information readily available. Be responsible and this company will take care of you.
Thank you to Joyce, who was immensely helpful in quickly resolving my problems.

Poor quality watch straps, colour not as advertised. Strap is purple not brown. Instead of sending another one which is brown, they said just return the purple strap but then I wouldn’t have a strap for my MVMT watch?!

Where do I begin, If you guys ever had a chance to use their live chat and get a talk with Laura, she is AMAZING!! even the word Amazing is a understatement. The quick, rapid and above and beyond service really makes me proud to be a owner of MVMT product. I had a watch ordered for a wedding coming up soon and didn't receive a confirmation email yet even though my money has been taken out of my account. Laura has given me reassurance about my order stating a email will be sent within 24 hours of the order and also give me proof over her end that the order has been received in their system. Even though it was something small, to have less things to worry about with a wedding and to have things confirmed and finalised, really goes really far. I have supported MVMT since 2016 and will be ongoing!

Quality of the product is high. Packaging, pricing and shipping is all very good. I am giving 4 stars only because it should be simpler to initiate a return. A link to the process could be added to the order details. Once I initiated a chat about a return, everything was handled exceptionally

After I had purchased the wrong size strap, their customer service was excellent in helping me swap for the correct one.

Incredibly poor quality, even worse customer service! They make returns near impossible.

I ordered a watch I thought was great quality, at least the pictures and advertisements showed it to be. However, when it arrived, it was nothing like the pictures.The glass was plastic-like and domed out awkwardly over the watch face. The measurements were totally off, with it being advertised as a 42 mm watch face, but in actuality it measured 37mm). It feels like a $5 watch! I've now been in an ongoing ordeal trying to return it, as they are "unable to generate a return label online", and after over 6 back and forth emails to their customer service team, they continue to work on generating a return label that is apparently out of their control. Frustrating experience, avoid at all costs!