MVMT レビュー 

I just bought my third MVMT watch in 3 yrs and have been happy with the product and customer service. After doing alot of online research initially and reading many reviews that MVMT are not quality watches, that they're made of cheap chinese products worth a few $, i was initially quite cautious. I decided to take the plunge and invested in my first watch a few yrs ago during a sale and have been happy with their watches so far. Lets be honest, they do not case a high quality interior. I own a Longines and one can tell the difference but i do like their design and for the price point(at a fraction of my Longines), i felt it was fair. I tend to use their watch as a everyday accessory and my only beef was that the leather strap is wearing out but this is after 3yrs of regular wear & tear. I do use leather oils to help preserve the straps. On my most recent purchase, my ceramic MVMT arrived with some damage(during shipping). I contacted MVMT in the US(im in Australia) and after a few quick emails, they shipped out a new watch to me via express post. Very happy with their customer service. To others considering the ceramic range, this is a fine looking product. My advice though is to be a lille cautious with impact to the casing & strap. Being ceramic, they have a hard surface but can chip so they are not as hard wearing as a stainless steel case. Besides that i think they are a great product for the price point. I love that they bringing out new ranges all the time and i'd like to thank their customer service team. Keep up the good work MVMT

Needed extra links which weren't available but they sent an entire additional band. I wish chat worked for this request but I was directed to email it.

I bought a necklace from MVMT. I wore it a couple times, then the chain broke. I fixed it, and it broke again. I believe this had happened 10 times now. Sometimes the same place, but it has happened at least three different places. Might just be me that is very unlucky, but since this have happened so many times now, I ended up throwing it in the trash today.

Great Products and Customer Service. Had a small issue with a necklace and they got back to me asap and took care of it.

From the start, my experience with MVMT has been fantastic. The ordering and payment process was simple, and delivery was super quick even to South Africa. My watch is beautiful and the quality is superior. Their after-sales service has been exceptional with a special shout-out to Keisha. Would highly recommend!

My husband received a MVMT watch for his birthday. The bracelet on the watch was too small for him. I chatted on line with Keisha and requested additional links so we could add them to the bracelet. Within 5 days of my request, we received a new bracelet free of charge. I took the watch to my jeweler who was able to add the links on. Now the watch fits perfectly! Keisha was extremely helpful and was able to remedy the situation quickly. It was a pleasure to deal with a company with such a reliable customer service department.

The watches and customer service are amazing! I've bought 3 watches and 3 extra watch bands and love them. I lost a tiny piece of a watch band that prevented me from being able to attach it to the face, and they replaced the whole band free of charge. It arrived just a few days later!

I actually ended up returning my purchase (product wasn't as I expected), and had been waiting for almost 4 weeks without receiving any updates on either the delivery status or the return process. I reached out to their customer service about the issue and had it resolved in about 10 minutes. It turns out the return package had actually made it back to he original facility the day after I had dropped it off at the post office.

Keisha was prompt, professional, courteous, and understanding! She apologized, updated me on the situation, and ended up processing the return for me. I had such a lovely experience corresponding with her that it made up for the severe delay.

I do hope that in the future MVMT can exhibit the same etiquette and notification practices for their returns as they do for products being shipped out.

The watch is beautiful sleek and nice looking. Perfect. Delivery is fast. If I'm not mistaken I received the order in 7 days. The only thing that surprised me is that I was charged with delivery when the website showed delivery is free worldwide. I was told due to this pandemic there are countries the policy changed. I'm okay with it but just need MVMT to update its website on this.

They are the best service I received 👏🏻
I broke my glass watch and they send a new glass for free shipping and free glass

Amazing, prompt courteous, effective customer service. My issue was resolved promptly and thoroughly. I couldn’t be more satisfied with my service inquiry. I will continue to purchase MVMT’s quality, beautiful, classically-designed products!

Products of great quality, excellent customer service

I had a good experience with MVMT with having to have my Everscroll glasses replaced.

Bought a chrono watch and didn’t use straight away. When i did i noticed it wasn’t keeping time so i changed the battery. This didn’t help so contacted customer services. Even though it was about a year after the initial purchase they were very helpful. At first they asked me to attempt a “reset” but this didn’t work. As soon as i let them know they offered a full replacement. Once accepted, it arrived no less than 5 days later. Excellent customer service throughout. 5 stars.

The watches are made in China and the margin of this company is huge. Also, the customer service is just bad. I would rather consider buying somewhere else...

I have bought and sold so many wonderful watches after 6 months of wearing. I own an estate sale company and fine jewelry is one of my specialties. This new ceramic watch won't leave my sight. I don't want to take it off my wrist. It's the perfect size and the fact that it's all white is so striking against my sun tanned arm. It will be quite the conversation piece.

The Customer Support team at MVMT went above and beyond when my order was lost in delivery. Extremely responsive to my message and shipped another pair of glasses for free. Thank you!

MVMT has a large selection of very sleek, minimal watches at an affordable price and I am never let down when I make a purchase from them. Plus, when things go wrong, their customer service is top notch. One time I ordered the wrong replacement strap for a watch, and another time I had an issue with not being able to replace a battery. Both times their customer service has been extremely kind, willing to help, and highly effective in offering a solution. I recommend them to anyone looking to buy a watch!

I received the Revolver watch as a gift from my wife. I loved the watch and I still do. While flying overseas at 12000 ft. the crystal just pop out without braking but the seal was lost. I emailed two times asking for help but for some reason I was never answered and the warranty expired some months later. One day I found the watch in the box and decided to try again ... and I got an answer! (Thank you Febe and Joyce!) - MTMV replaced the complete cage (no strap needed) and it was beautiful, no charges no questions. I am very happy with the design, I will buy again, I know they now are checking the emails frequently, I just want to enjoy the great design and the compliments around. Thanks a lot for this opportunity.