Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... もっと見る
所在地
所在地を変更Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... もっと見る
Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... もっと見る
I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... もっと見る
企業情報
mycar Tyre & Auto - Belconnen について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, オーストラリア
- (02) 6129 8108
4.5
優良
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient friendly
2025年5月20日
Excellent staff and work!
2025年5月23日
Good price and speedy service
Good price and speedy service. Gentleman at front desk at morning drop off was not overly friendly however afternoon pick up was a much nicer experience. Was advised I needed two new tyres however an alternate tyre retailer advised I still had 5k left of tread.
2025年5月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
My car Belconnen branch lied to me…
My car Belconnen branch lied to me about my tyres. I went to a few different tyre shops checking the fact about getting new tyres. All other shops had confirmed i don't need one. Poor customer experience, despite paying the full service, they didn't rotate my tyre! Now I suspect if they have done any job at all!
2025年5月3日
mycar Tyre & Auto - Belconnen からの回答
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great repair and customer service
I needed my driver side door handle replaced and while waiting for the parts to come in, the team has kindly offered to do a temporary replacement. The best part was that the service was provided free of charge. It was a reliable service and we always bring our car here for regular service. Thanks a lot Jordan and team 😊
2025年5月2日
自発的なレビュー
I had a flat tyre on the Easter public…
I had a flat tyre on the Easter public holiday. On the Saturday they offered to squeeze me in despite being fully booked and stayed open late to complete the job. Excellent service and would recommend.
2025年4月20日
Good service, poor online booking and communication
- Pre booked online and could not get the right mileage due to predefined setting based on car age.
Ended up being a problem for the staff as the service was supposed to be more important.
But no communication.
- Car pickup was set and confirmed to be 3.00. Came on time and car wasn’t ready. Car got ready 45 min later.
Again communication could have been better.
Staff onsite did what he could but a several service glitches that communication could have avoided
2025年4月25日
Super helpful advice
Super helpful, answered all my lay questions with patience and insights.
I had a slow puncture, turns out I needed 2 new tyres due to legal limits on tread. Gave me the choice of two tyres, advised four best and why. Agreed a discount for volume x four tyres.
Excellent and. honest service on an expensive and unexpected cost. The tyres I bought have a 50,000 km warranty and free balancing etc every 6 months and IO can use My Car close to home in Sydney.
Thanks gents
2025年4月19日
Great customer service.
Great customer service.. quick to fix the issues and very friendly environment.
2025年4月13日
Excellent experience
Excellent experience. Booking was simple, drop off took 30 seconds, they sent me a text when it was ready (2 hours earlier than expected), and payment and collection was quick. Very happy with the work, and great service throughout. Will DEFINITELY be back.
2025年4月11日
What a fantastic team at MyCar
What a fantastic team at MyCar! Nothing is too much trouble.
2025年4月18日
Informative and quick service
Informative and quick service. Reliable and great customer service
2025年4月10日
This is a good crew
This is a good crew - took care of my service and were excellent. Fair prices too, and will be honest in what needs replacing VS monitoring. Can be trusted
2025年4月16日
Great Service as always by Jordan & Co…
Great Service as always by Jordan & Co at myCar Westfield Belconnen🙏
2025年4月16日
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