Service client incroyable !!! Réponse rapide resoue vite le pb aide énormément ! L'application est genial je la recommande a toute qye ca soit pour se remettre au sport travailler des muscles profo... もっと見る
企業が回答しました
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Have been with these guys for almost a year now, tai Chi has helped tremendously with my weight loss journey after being told I will pre type 2 diabetes! 3 stone down, my “balance” of life is someth... もっと見る
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I had subscribed for an 84 days period Taichi walking programme but took ill and was unable to make use of it. Then suddenly I had money deducted from my account for a 12 weeks period. No message was... もっと見る
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I can feel the muscles being worked during each session. I started slow and easy. Now on week 3 and enjoying greater strength and stamina. I feel more stable on my feet. I enjoy the practice al... もっと見る
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3.9
ほぼ満足
772件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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DO NOT SIGN UP WITH THEM
DO NOT SIGN UP WITH THEM
THEY ENTICE YOU WITH A PROMOTION
MONEY OFF APP
YOU THINK YOU BUYING ONE OFF PLAN
THEY CHARGED ME £30.24 &£30.40 ON SEPARATE DAYS, AND ARE OFFERING ME A PARTIAL REFUND OF £39.97 USD👀LESS THAN £30 BRITISH POUNDS. SO THEY TAKE £60.64 ALL TOGETHER AND WANT TO GIVE ME LESS THAN HALF🤦🏾♀️THE SUBSCRIPTION IS PURCHASING THE APP AT A DISCOUNT FOR A TRIAL PERIOD. THEY DID NOT STATE THIS, THEY WILL APPEAR AS MYORGANICAPPS ON STATEMENT. BUT YET THE APP IS CALLED ORGANIC FIT. STAYI FAR AWAY, UNLESS YOU WANT TO GET ROBBED. I DID CAPITALS EVERYTHING, AS I AM LIVID🤬🤬🤬
2026年2月11日
自発的なレビュー
Organic Apps Inc からの回答
Hello!
We’re truly sorry to read this and understand how upsetting this situation feels. We would never want you to feel misled or overcharged.
We’d really appreciate the opportunity to carefully review your case, look into the charges, and go through the refund details together with you. Please contact us at info@myorganicapps.com and include ID T27 in your message so we can investigate this thoroughly. Our team will make sure everything is clearly explained and handled properly.
We’re here to help and would genuinely like to resolve this for you.
Best regards,
Organic Fit Team
Je suis scandalisée cette application a…
Je suis scandalisée cette application a prélevé sans mon autorisation alors que je n’avais pas souscrit quoi que ce soit je désire être rembourser sinon, je vous envoie la cybercriminalité…. Vous n’avez pas le droit de vous servir sur notre compte sans notre avis . Je n’ai jamais accepté votre essaie gratuit et encore moins le prélèvement…..
Vous seriez aimable de me rembourser.
2026年2月7日
自発的なレビュー
Organic Apps Inc からの回答
Bonjour !
Nous sommes vraiment désolés d’apprendre à quel point cette situation a été bouleversante pour vous. Nous prenons ce type de signalement très au sérieux et souhaitons sincèrement examiner ce qui s’est passé afin de trouver une solution appropriée.
Merci de nous contacter à l’adresse info@myorganicapps.com en indiquant la référence ID T26, afin que notre équipe d’assistance puisse étudier votre dossier en détail et vous aider dans les plus brefs délais.
Cordialement,
L’équipe Organic Apps
Excellent app
I like this application immensely. I discovered the workout routines to be straightforward and manageable, leaving me feeling energized upon completion. Thank you for a fantastic app!
2025年11月22日
自発的なレビュー
Organic Apps Inc からの回答
Hello Ann! It's wonderful to hear that the workout routines are energizing and manageable for you! Thank you for your enthusiastic feedback! Best wishes, Your Organic Apps Team
Burla
Burla! Você compra 1 mês de serviço, eles começam de cobrar todos os meses sem Você saber... Quase 1 ano eles cobraram o valor 29,99$/mês sem avisar-me e enviar-me as faturas. Descobri este roubo por acaso...
2025年4月4日
自発的なレビュー
Organic Apps Inc からの回答
Hello Olga!
We completely understand your concerns, and we’d love the opportunity to assist you further. We would like to clarify that our app runs on a subscription model, giving you continuous access to features and updates as long as your subscription is active. The details of your plan were sent to your email address after registration - please check your Inbox and Spam folders.
To cancel your subscription:
1. Log in to your paid account.
2. Go to Profile Settings — Manage Subscription.
To help us resolve your case more quickly, please email us at info@myorganicapps.com and include this ID number in your message — T25.
Your satisfaction is important to us, and we’re committed to helping you as soon as possible.
Best regards,
Organic Apps Team
Exploitative practices
These people don’t send receipts or acknowledge that you are signed up for their subscription in any way shape or form so you just get charged even if you have never used the app. When you reach out to them, they say oh well we can refund you $15 per our policy after charging me $150 unacknowledged . This type of exploitative business practice should be illegal. Shame on you.
2025年11月11日
自発的なレビュー
Organic Apps Inc からの回答
Hello Syeda,
We are sorry to hear about your disappointing experience with our service. Please accept our apologies for the frustration this has caused you. We are committed to making this right.
We want to assure you that a confirmation email with your subscription details is sent to every customer upon sign-up.
To clarify how our service works:
We operate on a subscription basis, which renews automatically according to the terms shared during sign-up.
Canceling the subscription is separate from deleting the app, and we always aim to make this process as straightforward as possible for our users.
Our team has reviewed your case and taken steps to address the issues you raised.
We would be grateful for the opportunity to regain your trust. If you are willing, please share any further thoughts or suggestions with us directly at info@myorganicapps.com.
Thank you for bringing this to our attention, and thank you for your understanding.
With sincere apologies,
The Organic Apps Team
Amazing app
Love the app! I really enjoy how clear and easy the exercise demonstrations are — they make it simple to follow along and feel confident I’m doing everything correctly. I also like that the program starts gently, which is perfect for beginners like me who are just getting into Pilates.
The meal plans I’ve tried so far are delicious and surprisingly filling! I do wish there was an option in the app to customize or log alternative ingredients. I’m lactose intolerant, so I often swap out dairy products, and it would be super helpful to be able to track those changes.
I follow a mostly pescatarian diet, so I sometimes struggle to find a plan that fits my preferences exactly. The one I’m using now is close, but it includes a bit more rice and grains than I’d like. A slightly better balance with more veggie and protein options would make it perfect.
Other than that, I absolutely love the app and how easy it makes staying consistent. I’m on day 11 and already down 5 lbs — feeling stronger and more flexible every day! 😍
2025年11月2日
自発的なレビュー
Organic Apps Inc からの回答
Hello Natasha,
Thank you so much for your kind words!
We’re thrilled to hear you’re loving the workouts and already feeling stronger — amazing progress! Your feedback on meal customization and dietary options is extremely valuable, and we’re exploring ways to make our plans more flexible to meet different needs.
Keep up the great work — we’re cheering you on!
Best regards,
Organic Apps Team
I am pleasantly surprised!
I absolutely love this fitness app! It offers a wide variety of workouts for all fitness levels, and the interface is user-friendly and easy to use. Since I started using it, I've noticed a significant improvement in my overall health. I highly recommend it to anyone who wants to stay fit and healthy!
2025年10月28日
自発的なレビュー
Organic Apps Inc からの回答
Hello Dasha,
Thank you so much for your amazing feedback! 💚
We’re thrilled to hear that you’re enjoying the workouts and already feeling the results. It means the world to us to know the app helps you stay fit and healthy.
Keep up the great work — we’re cheering for you every step of the way!
Kind regards,
Organic Apps Team
Please be very careful when you sign…
Please be very careful when you sign up. This company was taking money from my account for 18months. I believed that I had signed up for one month, to realise it had carried on for 18 months because they automatically renew your subscription.
2025年10月28日
自発的なレビュー
Organic Apps Inc からの回答
Hello!
We’re truly sorry to hear about your experience.
Please note: 1. Our app works on a subscription model — it renews unless canceled. 2. Deleting the app or your account doesn’t cancel a subscription.
To cancel: 1. Open the app and log in to your paid account. 2. Go to Profile Settings → Manage Subscription and follow the cancellation steps.
Please contact us at info@myorganicapps.com and include the ID T23 in your message to have your subscription status promptly checked. We're willing to help.
Best regards,
Organic Apps Team
Truffatori! Ammettono la truffa e non rimborsano, proponendo meta' e poi nulla!
Se fosse possibile darei meno 5! Non avendo controllato ne capendo cosa fossero mi ritrovo minimo 19.99 euro prelevati ogni mese da giugno 2024! Le email erano finite tra lo spam. . non ho mai usato e ricevuto nulla, forse avrò visualizzato un post pubblicitario e cliccato per errore qualche prova gratuita ma ne dubito. Scrivo e ammettendo la truffa mi offrono un rimborso di tutto il 2025 più un anno gratis, chiedo a ragione il rimborso del totale e tornano indietro prima dicendo che rimborsano solo da marzo 2025 e poi niente, dicono di procedere via paypal perché cosi calcolano di rimborsare solo 180 giorni. Dei veri traffichini, truffatori che pensano di fare la cresta e ottenere sconti da chi hanno truffato!!! li denuncero' alla polizia postale e faro' le contestazioni paypal . Non avevo neanche idea di cosa fossero! Adescano con un sito free trial e poi ti ritrovi gli addebiti senza aver richiesto nulla. E lo hanno anche ammesso! Denunciateli tutti! E evitateli , scappate!
E mi devono piu 280 euro!
2025年8月28日
自発的なレビュー
Organic Apps Inc からの回答
Ciao Sonia,
Ci dispiace molto leggere la tua recensione e comprendiamo quanto possa essere frustrante questa situazione.
La nostra app è basata su abbonamento, il che significa che il costo del piano viene addebitato in anticipo e l’abbonamento è previsto per il rinnovo al termine del periodo. Ti informiamo che queste informazioni vengono sempre mostrate prima di completare l’acquisto.
Ti permettiamo di chiarire: tutti i pagamenti sono stati completati in sicurezza tramite l’autorizzazione PayPal, il che significa che ogni transazione è stata confermata direttamente accedendo al tuo account PayPal. Senza questa conferma, l’abbonamento non avrebbe potuto essere creato.
Ti abbiamo offerto una compensazione entro i limiti della politica di rimborso PayPal.
Vogliamo sottolineare che non addebitiamo mai ai clienti al di fuori del sistema PayPal e non abbiamo accesso ai tuoi dati finanziari. Il nostro obiettivo non è mai stato ingannare, e ci impegniamo a risolvere i problemi in modo trasparente all’interno delle possibilità disponibili.
Se vuoi, siamo disponibili a continuare questa conversazione direttamente tramite il nostro team di supporto, così da poterti assistere ulteriormente.
Team Organic Apps
L'application ne fonctionne pas
UPDATE : Après courrier de réclamation, je viens d'être remboursée...
C'est dommage car cette application avait l'air vraiment intéressante. Merci en tous cas d'avoir traité rapidement mon dossier ... 🤍
L'application ne fonctionne pas. Mais par contre on vous débité. la totalité et ensuite un remboursement de la moitié ce qui prouve bien la faute de cette société. A fuir !!!
On m'annonce un remboursement intégral alors que je n'ai été remboursée que de la moitié !!
2025年3月22日
自発的なレビュー
Organic Apps Inc からの回答
Bonjour Juliette!
Nous vous remercions de nous avoir contactés directement. Votre plan a été annulé avec succès et le remboursement intégral a été initié. Nous apprécierions également votre réponse pour nous aider à améliorer votre expérience avec l'application et suggérer une meilleure solution qui vous convienne.
Votre avis nous intéresse vraiment et nous attendons votre réponse avec impatience.
Cordialement,
L'équipe Organic Apps
Don’t download app
I downloaded this app,
I got to the first page of the app where you select your plan subscription,
I never selected anything. I closed the app and didn’t think much of it.
I realize they took a payment of £32.99 out of my bank account.
I didn’t know who this was so I got in contact with my bank and raised an unknown payment with the fraud team.
My bank refunded me the payment.
I cancelled my card and ordered a new card.
2 days later they took out another £32.99 out then 2 weeks later another £32.99 went out of my account.
I received a random email from my organic app with an invoice and on the email there was a link to cancel my subscription.
Which of course I clicked which was a link to a website with no information on how to cancel your subscription.
It was a link to update payment method.
I deleted my card details which was there. ( I don’t know how they got my card details which is scary)
Another 2 weeks later another payment went out.
Again I emailed them stating I don’t know who you are, but I don’t want your subscription, and I have contacted the fraud team with my bank.
I received a email stating they will cancel my subscription but I can also do this if I login and go to my profile.
I don’t have a profile as I didn’t click or choose any subscription.
They have offered me a $15 refund???
This is a scary scam which came from me downloading there app!!!
They was able to get my bank details, I’m not sure how!!
Stay away!!
2025年3月4日
自発的なレビュー
Organic Apps Inc からの回答
Hello Samantha!
Thank you for bringing this to our attention. We sincerely apologize for the frustration this situation has caused.
We would like to inform you that we have thoroughly reviewed your case and provided a full refund. Please check your inbox for our message.
If you have any further questions or did not receive our email, please don’t hesitate to contact us directly, and we will assist you promptly.
Once again, we apologize for any inconvenience this may have caused and appreciate your patience.
Best regards,
Organic Apps Team
Response to the reply from Organic Apps
The offer I received from Organic Apps is not useful to me. They offered me the original refund of $19.99 plus an additional year of free access to the app’s premium features. This is not a special offer since it is an app that doesn’t meet my needs, which is why I didn’t intend to subscribe to it when I looked at it originally.
I downloaded the app June 2024 and after looking at it decided I wasn’t interested. I just realized yesterday that they have been charging my Apple Card $19.99 a month for 13 months. I downloaded the app again to try and log on to cancel, but it didn’t recognize my email address. I followed the directions they recommended to get to my account. I never found my account. I emailed them with the information and the response was that they canceled the auto renewal and offered me a refund of one month. This whole scam has cost me way too many hours of my time and $259.87. A refund of $19.99 is unacceptable!
2025年6月4日
自発的なレビュー
Organic Apps Inc からの回答
Hello Colleen,
We appreciate your feedback and truly regret the inconvenience you've experienced with the subscription and account access. It’s frustrating to feel unheard, and we’re taking your comments seriously to improve our support. Your experience matters, and we have initiated a full refund.
If you ever need help or have questions, you’re always welcome to contact us—we're here for you and hope to provide a better experience with the app in the future.
Kind regards,
Organic Apps Team
Buongiorno
Buongiorno! Ho scaricato l'app a gennaio '25, sembrava proprio quello di cui avevo bisogno, ma purtroppo cosi non era. Dopo molti giorni si è sbloccato il "day 2 di esercizi", e quando ho visto il mal funzionamento dell'applicazione, ho cancellato il mio abbonamento e ho richiesto il rimborso di quanto pagato - cosa che era anche pubblicizzata sull'app. Dopo aver mandato la mail al supporto clienti, ho ricevuto una risposta automatica e da gennaio ancora nulla. Oggi ho sollecitato nuovamente. Sono rimasta veramente delusa!
2025年1月16日
自発的なレビュー
Organic Apps Inc からの回答
Ciao Annamaria!
Apprezziamo che ci abbia contattato direttamente e siamo lieti che il problema sia stato risolto. Vi ringraziamo per la vostra comprensione e ci impegniamo a migliorare l'app per un'esperienza ancora migliore in futuro. Se avete bisogno di aiuto o avete domande, siete sempre invitati a contattarci: siamo qui per voi!
Cordiali saluti,
Team Organic Apps
Paying for nothing…
I kept seeing this program come up on my social media and thought to give it a try. I should have read the reviews first.
Yes they have workouts, but there is a cost for EVERYTHING extra. To download certain work outs, to store, to do this or that. Not to mention I was given ONE price when I did finally sign up and now I am being charged $19.99 montly for an app that I CANNOT use or log into. Trying to reach someone is impossible. I finally did the chat option with an AI response. When a representative did come on, it/she (because I don't know if it was automated or an actual Ashley on the line) responded that my subscription had been canceled. Did not greet me, or say anything personal, just "your subscription has been canceled". Customer service is everything, and this is nothing. Very diasppointed especially because I did see a few really good reviews. I've had the app a few months and still have not been able to use it.
2025年6月22日
自発的なレビュー
Organic Apps Inc からの回答
Hello!
Thank you for letting us know about the situation. We’re sincerely sorry to hear that you were having issues logging into your paid account — and especially that your experience with support left you feeling frustrated.
To access your plan, please follow these steps:
1. Tap the close button to exit the payment screen.
2. Tap “Log Out” in your Profile settings.
3. Select “Get Started”
4. Choose “Yes, I already have an account” and log in with your registered email and password.
If you forgot your password, use the “Forgot Password” or “Fast login without password” options.
We’d like to clarify that we don’t have any support agents by the name mentioned, and the type of interaction you described does not align with the standards we strictly follow. Our support team is committed to providing personalized and attentive assistance, and such a generic response would not be typical of us.
It’s possible that you may have reached out to a different service. We’d really appreciate it if you could double-check and get in touch with our official support team via info@myorganicapps.com with the ID T17, so we can look into the issue and assist you directly. We appreciate your time and are ready to thank you with a small gesture.
Kind regards,
Organic Apps Team
Arnaque !!
Arnaque !!! Impossible de télécharger l'application qui m'intéressait, d'autres me sont proposées mais elles ne m'intéressent pas !!! Depuis une semaine j'envoie des mail pour cesser l'abonnement et surprise aujourd'hui en plus des 6.96€ , 26.20€ me sont prélevés alors que je réclame sans cesse un arrêt. Comment faut-il faire pour que cela cesse !!!!
2025年6月13日
自発的なレビュー
Organic Apps Inc からの回答
Bonjour !
Nous comprenons à quel point des frais inattendus peuvent être frustrants, et nous sommes là pour vous aider.
Pour examiner votre cas, veuillez
1. Envoyez-nous un courriel à l'adresse suivante : info@myorganicapps.com
2. Indiquez le numéro d'identification dans l'objet - T16.
3. Joignez une copie de votre reçu ou une capture d'écran des frais.
Notre application fonctionne sur la base d'un modèle d'abonnement, vous donnant un accès continu aux fonctionnalités et aux mises à jour tant que votre abonnement est actif.
Si votre abonnement a été annulé avec succès, il est impossible que des frais soient prélevés.
Pour vérifier l'état de votre abonnement, veuillez vous connecter à votre compte payant et naviguer vers Paramètres du profil → Gérer l'abonnement.
Votre expérience est importante pour nous, et nous vous répondrons rapidement dès que nous aurons reçu votre courriel.
Meilleures salutations,
Organic Apps Team
This company is a scam
This company is a scam. Pure rip-off! They provide ZERO service or product and suck off customers that have signed up with a completely different company. They’re slick and dirty and I am contacting California’s Attorney General’s office about them, since they claim residence in Ca. They’re not. They’re overseas. Who communicates with customers at 6 am cst (4 in California, on a Sunday. You’re not so slick! You’re just dishonest and sneaky, and I’m about to check my records. You better hope I do not find any dollars paid to you through your con.
2025年5月11日
自発的なレビュー
Organic Apps Inc からの回答
Hello, Robbie!
We’re very sorry to hear about your experience. We truly regret that you feel this way and want to make things right. Our team contacted you on May 11 to offer support and clarification.To ensure you’ve received our letter, please check your spam or junk folders.
We’re available 24/7 to offer timely support at all hours, so users can get help when they need it most.
We value your feedback and are committed to offering a transparent and fair experience. Your prompt response will allow us to move forward and ensure your concerns are properly addressed.
Best regards,
Organic Apps Team
Untrustworthy!
Untrustworthy!! Lucky me that I blocked the future payment. After 13 times attempts stealing money from my account they send me a email saying there will be be no future attempts stealing…..but after some months the are still going! Scammers
2025年5月4日
自発的なレビュー
Organic Apps Inc からの回答
Hello, Mariana!
We’re sorry to hear about your experience and understand how frustrating it must be. Our goal is never to cause inconvenience, and we don’t authorize autorenewals after a subscription is canceled.
Our team reached out to you on May 7 with full details regarding your subscription, and we're currently awaiting your response so we can assist you further and make things right.
Your satisfaction is very important to us, and we're here to help every step of the way.
Kind regards,
Organic Apps Team
I have 2 charges for $19.99 and I have…
I have 2 charges for $19.99 and I have no idea what this is….. I see others have had similar issues.
2025年5月4日
自発的なレビュー
Organic Apps Inc からの回答
Hello!
We understand how frustrating unexpected charges can be, and we’re here to help. To review your case, please:
1. Email us at info@myorganicapps.com.
2. Include this ID number in the subject line — T17.
3. Attach a copy of your receipt or a screenshot of the charges.
Our app runs on a subscription model, giving you continuous access to features and updates as long as your subscription is active. To double-check your subscription status, please log into your paid account and navigate to Profile Settings → Manage Subscription.
Your experience is important to us, and we will respond to you promptly once we receive your email.
Best regards,
Organic Apps Team
When a customer sees your ad and wants…
When a customer sees your ad and wants to try your service, and her main focus is the fupa and waist line, how about you don’t start her off with exercises that require her to bend down in ways that her fupa prevents her from doing so and causes her to question her worth and existence. Shame on you. *sitting here writing this review in tears on the floor of my bedroom…money wasted
2025年3月11日
自発的なレビュー
Organic Apps Inc からの回答
Hello! We’re really sorry to hear about your experience. Your feedback is essential to us, and we understand how discouraging it can be when exercises don’t feel right. Our goal is to create an experience that fits your needs, and we’d love to help you find routines that are more comfortable and supportive. Please contact us at info@myorganicapps.com with the ID T16 icluded in your message, and we’ll assist you with alternative routines that align with your goals. Your experience matters, and we are here to make it right. Best regards, Organic Apps Team
L'application ne fonctionne pas
L'application ne fonctionne pas. Mais par contre on vous debite la totalité et ensuite un remboursement de la moitié ce qui prouve bien la faute de cette société. A fuir !!!
On m'annonce un remboursement intégral alors que je n'ai été remboursée que de la moitié !!
2025年3月3日
自発的なレビュー
Organic Apps Inc からの回答
Bonjour Brigitte, Nous sommes sincèrement désolés pour cette situation. Nous avons examiné votre dossier et avons procédé à un remboursement intégral, compte tenu des problèmes liés à l'application. Nous vous avons envoyé une confirmation le 3 mars. N'hésitez pas à nous contacter si vous avez d'autres questions. L'équipe d'Organic Apps
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。