Napthens Solicitors レビュー 

231
•
TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have used Napthens, after moving to them from another solicitors. I was pleasantly surprised at Janet Batesons rapid response, and dealing with the matter in such a professional manner. As apposed t... もっと見る

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5つ星のうち5の評価

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... もっと見る

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5つ星のうち1の評価

I am still in the unfortunate position of having to deal with this company, after 2 and a half years. They have now decided they need ID, well maybe you should have asked for it before now, not when... もっと見る

5つ星のうち5の評価

Nicole Chrisham has been nothing short of amazing for the purchase of our new house. Our house buying experience hasn't been the best due to other incompetent solicitors (from the selling of the old p... もっと見る

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企業情報

  1. 法律家

当該企業による記述

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


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3.8

ほぼ満足

TrustScore 5段階評価の4

231件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 63%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(231)

過去12か月のレビュー数: 27件

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5つ星のうち1の評価

In my opinion, totally incompetent

In my opinion, their total incompetence was very costly and enormously frustrating. Sophie Ward asked for documents already supplied repeatedly, asked for irrelevant information, made costly spelling mistakes which took up weeks of delays, involved employment solicitors when none were needed and the list goes on. We have reported her to the Solicitors Regulatory Authority who are looking into our case.

2025年1月29日
自発的なレビュー
5つ星のうち5の評価

Napthens managed the conveyancing of a…


Napthens managed the conveyancing of a property
we recently purchased.
They offered and delivered a very professional service that did not just live up to our expectations, they excelled and exceeded them.
Communication was excellent throughout. This was a process we were unfamiliar with but the way in which they managed it, gave us an in depth understanding of what was happening and so we had no surprises to shock or unnerve us and, if we had any questions, they were answered without undue delay.
The way in which they conducted business meant we were devoid of unnecessary stress, and so were reassured and had faith in all they did.

Napthens kept us up to date throughout, consulted with us, guided us, advised us and educated us by providing detailed explanations on each stage as we progressed through the process.

We highly recommend them for their professionalism, integrity, due diligence, advice and support. An excellent service which we will use again for property issues and any other legal matters.

2025年1月19日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for the great feedback Louise. We are delighted to hear you would use Napthens again if the need arises.

5つ星のうち1の評価

Not recommended for Self build conveyancing

Me and my partner were recommended to use Napthens as our solicitors could not conduct self build conveyancing.
We wish we had looked at similar reviews before signing a contract with Napthens due to enduring months of stress and doing 90% of the leg work ourselves to be charged a hefty invoice.
Would not recommend this company again to anyone requiring self build conveyancing.

2024年10月16日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Hi Catherine, if you wish to raise your concerns please email complaints@napthens.co.uk, the team will be happy to help.

5つ星のうち5の評価

Napthan's provided excellent conveyancing service

Napthan's provided advice, guidance and kept me fully updated through what proved to be a very frustrating conveyancing experience. Without Naomi's frequent and timely updates together with her pragmatic approach I would have withdrawn my offer rather than seeing the purchase through.

2024年12月13日
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

We are glad to hear you saw the purchase through with Naomi's help. Thank you for leaving us a review.

5つ星のうち5の評価

Nadya and Demi pulled a blinder

We were part of a complicated 6 person chain and it was far from straight forwards. Nadya and Demi went way above and beyond what was in their remit and we are so grateful. A tenacious pair of absolute diamonds - They absolutely held the chain together when it had been on the brink of collapse - even other people in the chain we had contact with were seriously impressed with everything they did - Cannot than you ladies enough x

2024年12月12日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for the kind words, we are so glad everything worked out for you and the chain.

5つ星のうち5の評価

Emma and Aaron from Napthens have been…

Emma and Aaron from Napthens have been nothing but great! We have used them twice now when buying and selling our property and have found them so easy to deal with. Kept us up to date and really responsive even after the sale.

Would definitely recommend them in the future.

Thank you so much!

2024年12月5日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for the kind words, we appreciate the recommendation.

5つ星のうち1の評価

Data Protection Issues.

Napthens defended a client against a claim I had made in regards to an incorrect 'drive off notice' I had been issued at a local garage.

There were many issues. Not least, the junior solicitor assigned to my case sent me another client's highly sensitive legal documents. Astonishingly, despite my complaint being highly Data Protection orientated,, they passed it off as insignificant.

It was not insignificant to me.

The ICO is looking into this for me and I will update. In the meantime, I encourage you to exercise caution when using this company.

2024年11月7日
自発的なレビュー
5つ星のうち5の評価

Sally and Greg provided a great service…

Sally and Greg provided a great service during the sale of my apartment. They kept plugging away through 3 solicitors on the buyers side and although it did take longer than expected, they finally pushed it over the line for me, thank you.

2024年11月1日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Its great to hear of your success with the sale, we are glad we could help.

5つ星のうち5の評価

Jessica Flanagan from the Blackburn Office …

Jessica Flanagan from the Blackburn office was exceptional in every aspect. She handled everything professionally, expediently, and with great honesty. Our recent property sale was managed seamlessly, and my wife and I had complete confidence that all matters were being addressed. We highly recommend her services and will undoubtedly use her again.

2024年8月30日
自発的なレビュー
5つ星のうち1の評価

Poor service

Thought things were going well untill I Got emails from our estate agents saying our cash buyers were going to pull out due to paperwork not being in place. failed to communicate important information, forgot to do id checks, add my name onto account which I only found out when I rang them as they didn’t have a file with my name on. forgot to update myself of any changes my ex made which I only found out when I queried some wording in an email, this then ended up costing double the original quote. Also agreed to hold moneys then decided they wouldn’t do this once I’d signed the forms.

2024年7月31日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Hi, we are sorry you feel this way. Please reach out to complaints@napthens.co.uk and they will be happy to review this to see what they can do to help.

5つ星のうち5の評価

The service we received was excellent

The service we received was excellent, the wife and I were making our Wills. The Solicitor who looked after us was very professional. Everything was explained in detail,and all our questions answered appropriately and with care. We could not have wished for better service. 10/10.

2024年8月13日
自発的なレビュー
5つ星のうち5の評価

recommended

Very happy with the service provided by Napthens Solicitors. They helped me and my husband update our Will's. Farida explained the process from start to finish and was extremely helpful. Farida is friendly, professional and polite and was able to provide us with what we needed. Thank you. We wouldn't hesitate to use your services again should we need to.

2024年8月12日
自発的なレビュー
5つ星のうち5の評価

Ellie Green outstanding service

Ellie Green from the Preston office was exceptional in all matters. Everything was dealt with professionally, expediently and equally important with honesty.
Everything pertaining to our recent purchase of a property were handled trouble free, at all times my wife and I had utter confidence that whatever needed addressing were indeed being done so. We cannot recommend her high enough, and will without doubt use again, Thanks Ellie, Stew&Becks.

2024年7月12日
自発的なレビュー
5つ星のうち5の評価

Amazing experience from Ellie

Ellie has been absolutely wonderful throughout the whole process of selling our property. She has kept us informed every step of the way and I will definitely be asking her to assist when we purchase our next home. Amazing service from start to finish.

2024年7月18日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thanks for the review Nicola, we are glad we could help!

5つ星のうち5の評価

Above and Beyond

Very pleased with the level of service provided from the Blackburn Office, ( Rural Team ) Swift communication and regular updates. I was especially appreciative of help and advice, outside of what is traditionally termed 'normal working hours.' Credit where credit is due. Thank you both.

2024年7月11日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for leaving a review Jem, we appreciate your kind words about the team.

5つ星のうち5の評価

Helen was fantastic

Helen was fantastic. Very clear, professional and understanding. Executed admin brilliantly. Highly recommend for what was a stressful time in my life.

2024年3月6日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for leaving a review, we are glad Helen could help you during this time.

5つ星のうち5の評価

Excellent service for Divorce, conveyancing and will.

I chose Napthens (Helen Lucking) to deal with my divorce because they have an office in Lytham so convenient and easy parking available. The service I received from Helen was not only professional but also her handling of my divorce was dealt with care and understanding and I felt she represented me perfectly in how she handled all the nonsense my ex flung at me. I felt completely at ease and the fees were very reasonable too.
At the same time I used their conveyancing department and will department, so all in all Napthens were able to deal with my divorce, Property transfer and my Will all within one office. I wouldn’t hesitate to contact Napthens should I need a solicitor in the future.

2023年6月30日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your kind words Susan, we are glad we could help.

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