Napthens Solicitors レビュー 

231
•
TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have used Napthens, after moving to them from another solicitors. I was pleasantly surprised at Janet Batesons rapid response, and dealing with the matter in such a professional manner. As apposed t... もっと見る

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5つ星のうち5の評価

Natalie took over my divorce after my original solicitor (different company) quit without telling me. From the first contact she has been nothing but supportive and helpful through a horrible time.... もっと見る

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5つ星のうち1の評価

I am still in the unfortunate position of having to deal with this company, after 2 and a half years. They have now decided they need ID, well maybe you should have asked for it before now, not when... もっと見る

5つ星のうち5の評価

Nicole Chrisham has been nothing short of amazing for the purchase of our new house. Our house buying experience hasn't been the best due to other incompetent solicitors (from the selling of the old p... もっと見る

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企業情報

  1. 法律家

当該企業による記述

Napthens provides a wide range of legal services to meet the needs of businesses and individuals. Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.


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3.8

ほぼ満足

TrustScore 5段階評価の4

231件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 63%に回答しています

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3.8

すべてのレビュー

(231)

過去12か月のレビュー数: 27件

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5つ星のうち5の評価

Friendly-users app

Very professional service, the solicitors team for real estates are very dedicated towards customers, from the first intro call to the solicitor in charge, well coordinated, quick responses, friendly-users app with informative documents, capacity is second to none in their leagues. (have had some experiences with some in the same areas)

2024年6月12日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for leaving a review Jamie, we are happy you were satisfied with our service.

5つ星のうち5の評価

Napthens,Solicitors

Napthens,Solicitors, (Victoria Cross) provided a first class service in preparing our Wills. I had every confidence in her from the first interview, discussing our needs and explaining her advice succinctly and clearly.
I would not hesitate in recommending her.

2024年6月6日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your recommendation.

5つ星のうち5の評価

Efficient from the word go.

From start to finish everything was handles with total dedication from the team at Napthens. We would highly recommend them.

2024年5月31日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your kind words

5つ星のうち5の評価

A huge thank you to Helen Lucking…

A huge thank you to Helen Lucking (Lytham) for her advice and guidance. Helen has helped immensely as we navigated through a considerably lengthy family law issue.
I couldn't recommend her and Napthens enough.
I have instructed a few local solicitors over the years, but Helen is ahead of all.

2024年4月25日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your recommendation, we are glad Helen could help you and will pass on your kind words.

5つ星のうち5の評価

Uzma Begum has done for me an excellent…

Uzma Begum has done for me an excellent job taking burden off my shoulder completing the purchase before the proposed timeline. Thank you very much Uzma

2024年4月12日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for the feedback Naif, enjoy your new property.

5つ星のうち5の評価

Outstanding Service

We would like to thank Stephanie Marshall for her hard work, dedication and professionalism. We highly recommend Napthens Solicitors. Since moving to Napthens in 2023 we have had outstanding level of support over multiple types of services and acquisitions. We truly cannot thank them enough for their ongoing help, support and advice. We look forward to having a continued strong relationship with the team for many years to come.

2024年4月12日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for the recommendation Hayden, we look forward to working with you again.

5つ星のうち5の評価

After Athena provided excellent service

After Athena (part of the Naphtens Group) was the company who helped me with a legal matter. I was looking for a trustworthy, experienced employment lawyer providing objective advice who is acting in my best interest. A friend recommended After Athena based on her excellent experience with Emma Saunders. Oli McCann worked on my case. Oli provided an excellent service. Not only was Oli quick to respond, his concise and thorough approach to my legal case was incredible. I felt very well looked after. Oli explained the legal terms in a way I was able to understand and he was able to achieve everything we wanted to achieve. Working with Oli made the whole experience pleasant and quick to deal with. I can fully recommend the company to anyone, you will be well looked after.

2024年4月10日
自発的なレビュー
5つ星のうち5の評価

CONTINUED EXCELLENCE

This is third time we have used the company to deal with the conveyancing for the sale and purchase of three of our properties which were carried out in the last two years.
We have again experienced exceptional service and attention to detail and support at all times, particularly over the last two months. We never doubted we were in good professional hands at all levels. Karen Allcock who dealt with the majority of the work continued to provide us with updates and all assurances, tie up the details and pushed very hard to get the sale of our house through quickly. We are very grateful for all her efforts and determination in this respect. She possesses good communication skills, and a vast amount of experience in this specialist field, which not only is of benefit to clients like ourselves, but also we are sure as a role model for the company.
Margaret & Michael Blackhurst

2024年3月22日
自発的なレビュー
5つ星のうち5の評価

Top Quality

Top Quality. We have been using Napthens for 10 years now for legal services for our business, They have always been very approachable and provided a great service in a timely manner.

2024年3月19日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your kind words John

5つ星のうち5の評価

Brilliant service from caring people

I couldn't recommend Napthens highly enough for the first class service they provided, and continue to provide me.
Compassion, understanding, caring and professional every step of the way.

2024年2月23日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for leaving a review Richard.

5つ星のうち1の評価

Late payment of Trust monies

My family and I have had on going problem with Napthens. They have failed to pay out from my late Grandmothers Trust going back to April 2023! The money from this trust pays for my elderly Aunt who is now needing full time care.

We have tried since last June to get a reply from the case handler who seems to be either on holiday or left !

To say that this situation is stressful is an understatement.

Not a happy client !

2023年4月4日
自発的なレビュー
5つ星のうち5の評価

Excellent service and very helpful…

Excellent service and very helpful staff. I must thank Dawn Culshaw for professional assistance in the selling of my house. Would recommend them.

2024年2月2日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your kind words, we will be sure to pass them on to Dawn.

5つ星のうち5の評価

Impeccable skill and care

Napthens dealt with my initial enquiry on the same day and every stage of the transaction was made clear very quickly.
Ellie Green handled it all with impeccable skill, care, promptness and warmth. I can't recommend her highly enough

2024年1月24日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you John for leaving your feedback, we are glad you are happy with Ellie's work and will be sure to let her know.

5つ星のうち1の評価

If there was a zero option that would…

If there was a zero option that would be my choice . Already started to tell my friends to avoid this company like the plague .
Helen Lucking is a disgrace to her profession . She allegedly has 30 years experience in family law .1.
She attended the first court hearing with NO medical evidence , an experienced solicitor with 30 years experience would have had the case adjourned
2.she quoted me £1300 for some c pension work and when I got the bill it was £2300 , there was no consultation with myself and definitely no customer service or communication .
3. She failed to fully brief my Barister with important information regarding my case which the Barister pointed out in the case review . This is a family lawyer with 30 years experience allegedly .
Then she tried to tell me that the information I had given her about a car was wrong and make me out to be a liar . I know the information I gave her was not what she wrote down and then tried to blame me .
She should be relieved of her duties as far as I am concerned .
For more information regarding the above mentioned please contact me

2023年11月10日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

We are sorry to hear this Cire. Please contact our team via complaints@napthens.co.uk and they will be happy to look into this further for you.

5つ星のうち5の評価

I have just sold my house with help

I have just sold my house with help, explanations and being kept up to date by Dawn Culshaw, Conveyancing Executive. She guided my through everything in a calm, easy to understand manner. Many thanks.

2024年1月19日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thanks for leaving a review Beryl, we will make sure to share your kind feedback with Dawn.

5つ星のうち5の評価

Excellent Service

We had a fantastic service from Napthens in particular Dawn and Alice. Our house sale/purchase was quite complicated and Dawn reassured us throughout the whole process and the communication was excellent from start to finish, we always knew where we were up to and what we were waiting for etc. If the other solicitors operated the same as Dawn I feel we would have moved months ago. Thanks again.

2023年11月17日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your kind words Kaleigh.

5つ星のうち1の評価

Horrific Service

Wouldn’t touch this company (Liverpool) they were unprofessional in every way even to sending out the final completion letter not being signed!!
Think carefully before using them!
Had to give 1* to leave a review not worth that

2023年9月25日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Hi Carol, we understand that you are in contact with our complaints department. Please contact complaints@napthens.co.uk for further help.

5つ星のうち5の評価

PROFESSIONAL EXPERIENCE WITH NAPTHENS SOLICITORS

i HAVE USED NAPTHENS ON A COUPLE OF OCCASIONS AND I HAVE FOUND THEM TO BE VERY FRIENDLY AND EFFICIENT IN ALL MATERS THAT I HAVE TAKEN BEFORE THEM AND ESPECIALLY WITH THE PERSONAL HELP OF MRS HELEN LUCKING AN EXCELLENT SOLICITOR WITH A VERY FRIENDLY MANNER AND WOULD HAVE NO HESITATION IN USING THE FIRM AGAIN SHOULD THE OCCASION ARISE.

2023年10月27日
自発的なレビュー
5つ星のうち5の評価

First choice solicitors!

I would only ever use Napthens Solicitors following our excellent experience using them to sell our home and purchase our new home.

Their communication is excellent and always pick up the phone or answer an email.

Their advice is balanced and unemotional which fills you with confidence.

They liaised with all the other parties throughout the process and updated us whenever possible.

They work super efficiently and as soon as something was required it happened straight away.

Compared to our buyers and sellers solicitors Pamela was outstanding. It was a complex process taking nearly 7 months to complete. Where other parties made it painful, Pamela and Liam helped remove the stress and pain for us. I just wish everyone operated at the same level as Napthens, we would have completed in far less time!

2023年10月24日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for leaving a review, we are glad you are happy with the service Pamela and Liam provided.

5つ星のうち5の評価

Auctions Property Sale.

Auctions Property Sale.
Excellent, Sophia very professional very good at what she does. Excellent communication.Dealt with the whole process quickly. I would highly recommend Napthens fair price aswell.

2023年10月5日
自発的なレビュー
Napthens Solicitors ロゴ

Napthens Solicitors からの回答

Thank you for your kind words. We appreciate the recommendation.

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