Nestoly cannot be trusted. Unless you enjoy being ripped off, don't ever buy from this company. I ordered a cat bed many months ago. Never received it. Contacted the company and they said they wou... ãã£ãšèŠã
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Ordered a cat bed August 27, 2026. Tracking shows delivered Sept. 14th, BUT then shows on way to next station on the 15th, picked up by shipping partner on 19th and arrived at shipping partner... ãã£ãšèŠã
Placed order in June, after 4 weeks, I emailed them that I hadn't received my order, they said it was delivered,,,to a city 25 miles away, address not even close to mine. Requested replacement, they... ãã£ãšèŠã
Its a shame you dont check your reviews just like you dont provide any access to respond to customer service. There is no customer service! No phone numbers; no way to send an email. No response on a... ãã£ãšèŠã
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I paid for a cat toy from this companyâŠ
I paid for a cat toy from this company over a month ago. I still havenât received it. First the address was wrong and it couldnât be delivered. Then I received notice it was delivered to my mailbox. I checked with the post office twice and they didnât have that tracking number provided. I have contacted the company by email 3 Xâs and get the same ridiculous lie. My advice to anyone do not trust this company. If I could give them a minus 10 I would. Theyâre thieves. Please report them to the FTC because thatâs what Iâm doing.
I ordered cat toyâŠ.took 3 weeks to getâŠ
I ordered cat toyâŠ.took 3 weeks to get itâŠshipped from ChinaâŠdid not work..toy wouldnât charge..to get refund I have to ship back to ChinaâŠwarning do not order this was a ad on Facebook
I never received my order
I never received my order. My credit was charged $30.89.
How can I get my refund?
Disgusting company what a rip off scamâŠ
Disgusting company what a rip off scam scam scam scam
Brought the cat toy mouse buy one get one free supposed to run when pin is pulled doesnât work and so small nothing like as advertised disgusting rubbish
Donât buy from this scum company absolute rubbish ð¡ð¡ð¡ð¡ð¡ð¡ð¡ð¡ð¡ð¡ð¡ð¡
Took my money but still not arrivedâŠ
Took my money but still not arrived after 3 weeks !
Overpriced, terrible quality & non-existent customer service
Very over-priced cat toy which lasted a matter of days before unit refusing to charge. Outer case then snapped in half so the whole thing went in the dustbin. I emailed the Company to complain and heard nothing. I have since emailed them twice more & have had no response. Do not buy from this Company.
Never received my order yet 3 weeks
This company used fraudulent postage
I ordered a litter box sieve advertised on Facebook, in spite of my policy of never again ordering there. And I forgot to check reviews, as I always do. The package arrived at my post office, but I got a notice that $7.95 in postage was due because Nestoly used FRAUDULENT postage! I asked the PO what this meant, and they said scam companies will print fake postage labels, and sometimes get away with it! When I contacted Nestoly about it, they were oh so sorry about it, and said they had processed a refund I would receive in a few days. I didnât trust them, so I didnât pick up the item at the PO (because Iâd have to pay). Of course, itâs been twice as long as they said, with no refund. Now they wonât reply to my emails. Iâm reporting them to the Oregon attorney general. I could just kick myself for failing to check out this scam company!
I bought the interactive sparrow
I bought the interactive sparrow. There is no side pocket to put in the cat nip, it doesn't charge and doesn't work.
Don't buy. Very disapointed.
Do not purchase from this site
Do not purchase from this site. I had 3 fraudulent transactions on the same day I made this purchase. I usually check trust pilot and product review before buying any products but didnât on this one.
Poor company offered buy one get oneâŠ
Poor company offered buy one get one free only sent one than ,ignored emails.
I ordered two cat toys
I ordered two cat toys. They are the ball that rolls around.I ordered on Jan.1, 2026, and was charged $30.89 on my credit card. I have yet to receive the toys. I expect a reply and a return of my money or the toys. Jan.1 to Feb.16 is a long time to wait for nothing. If there is no reply, I will for sure be investigating this company. Thank you.
Fraud. Total acam!
The ad showed a very specific type of cat litter scoop. They delivered a scoop that was not anything like the one demonstrated in the video ad. They asked for photo of what was actually sent. I emailed it to them. They said they would send the correct item. They never did. Should be prosecuted.
Waited over a month for a wallâŠ
Waited over a month for a wall mountable cat scratch mat. It has a thin aluminum-like covering on the back with a small red tab. You are supposed to use the red tab to remove aluminum foil, and expose the sticky backing gor wall mounting. However, the tab pulls the entire backing off!! Writing to them for a refund. Run from this scammer company!!!!!
SCAM! SCAM! SCAM!
I bought the cat steam brush and never received it. I emailed the company countless times, however, no reply whatsoever! I am highly disappointed. The company is a total scam! Do not order anything from here unless you like throwing your hard earned money away!
Quite scary for the cat
Package arrived damaged. Cat toy ball is very scary for my cats, they run away from it. It is very fast, too much vibrating lights and generally intimidating fast.
Absolute crap company
Absolute crap company, I've written two emails for a refund, nothing. The toy I bought arrived broken and it doesn't stick to the floor. It was £20, massive rip off.
DONT WASTE YOUR MONEY.
Bought the wrestling puppet and itâŠ
Bought the wrestling puppet and it totally sucks. Not at all as advertised. No crinkle ears, no places for fingers to go as suggested and no cat nip. This is a scam company, they do not supply what they say they will.
Ricevuto un portachiavi rotto
Ricevuto un portachiavi rotto, sostituito con un altro portachiavi rotto , schifo totale
Puchased the cat steam brush
Puchased the cat steam brush. It worked for a short time. Has a space for a charger( very small) the product didn't come with a charger. Very disappointing. Unable to get in touch with this company. Can't even reach this company. Nestoly.com Big Scam! Save your money!
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