Firstly, I like NineLife products especially flour. I have baked sourdough twice monthly. I prepare using unblenched flour or ancient grains. Secondly, I have faced a problem regarding delivery i... ãã£ãšèŠã
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Accidental on coincidental coming across Ninelife was God sent. It was really a great experience especially knowing that I donât have to personally source or travel far to obtain some of my products.... ãã£ãšèŠã
My package arrived quickly & safely and is definitely going to help me. It is comfortable other than being very painful for my hammer toe but i am waiting for surgery to straighten that out and then i... ãã£ãšèŠã
I ordered a gua sha set in the mid of May-25. Firstly, I did not receive a confirmation of purchase email stating delivery details. After 2 weeks, I decided to follow-up with the store. However, aft... ãã£ãšèŠã
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Online shopping from a huge selection of health products - sports nutrition, vitamins and supplements, food and grocery, sexual wellness, personal care, health care, baby and child care.
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- +65 3129 2599
- info@ninelife.sg
- ninelife.sg
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An absolute ripoff of a company
An absolute ripoff of a company, with a sole purpose to rip off foreigners! $84 for 6 x 35g packs of Revels?!?! And thats After a 40% "savings" what a joke!
2025幎6æ10æ¥
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NineLife Singapore ããã®åç
Hi David,
We're sorry to hear you feel the price is too high. We strive to provide transparency in our pricing, and your feedback is valuable.
Iâve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope youâll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
I ordered a gua sha set in the mid ofâŠ
I ordered a gua sha set in the mid of May-25. Firstly, I did not receive a confirmation of purchase email stating delivery details. After 2 weeks, I decided to follow-up with the store. However, after several follow-ups, I still did not receive my product as of early Jun-25. Neither was the customer service able to provide me with exact timelines like date of dispatch or estimated arrival date.
However, their customer service is good. They did reply back to all my emails. Its just unfortunate that they were not able to resolve my issue.
2025幎6æ4æ¥
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The customer service experience wasâŠ
The customer service experience was greatâthey answered all our questions thoroughly. However, the only issue was the shipment delay; we werenât informed until we contacted them ourselves
2025幎5æ4æ¥
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Good service
The product is delivered is in time and good condition
2025幎5æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Ordered 8 days ago
Ordered 8 days ago, not even shipped yet. say they will let me know when it is shipped. When? no timeline no communication nothing. Tried to contact them via email and phone. no reply or answer. I need to know when I can receive the item. SG-NL#P395677511
Has been shipped. hopefully receive it soon
2025幎5æ19æ¥
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NineLife Singapore ããã®åç
Hi Glen,
We sincerely apologize for the delay with your order. Please be rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.
I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.
Thank you for your understanding.
Regards,
NineLife
2nd Time Purchase Product
Transaction for purchase product went smoothly as usual. Although I had question regarding previous order, I managed to obtain answer with assistance
2025幎5æ12æ¥
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Very good experience
Very good experience. Good product, smooth delivery.
2025幎4æ21æ¥
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Very helpful and convenient.
2025幎4æ16æ¥
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This ordering is very fast time.
This ordering is very fast time.
Improve delivery time.
2025幎4æ17æ¥
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Prompt shipment
2025幎3æ28æ¥
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super ear arrived in time and worksâŠ
super ear arrived in time and works well to help my mother communicate with my father who is hearing impaired but not keen on hearing aids
2025幎3æ15æ¥
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scammer company
scammer company. ate my money and never responds.
2024幎2æ22æ¥
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NineLife Singapore ããã®åç
Hi Paulina,
We sincerely apologize for the inconvenience you have experienced with your order. We understand that you are dissatisfied with the service provided, and assure you that we will thoroughly investigate the issue and take corrective measures.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
NineLife
Very poor customer service. This company shouldn't be allowedâŠ
This company shouldn't be allowed online. I put three different emails up and all the other relevant details plus my phone number. Each time they found either my email or phone number were not valid. Now that I've read all the other reviews l"m very glad l didn't persist. Also l believed that this was an Irish company. It said Ireland. They're a complete joke. Joom are way better to deal with. Of course as with everything coming from China it takes too long. Good riddance to this company called Ninelife!! Never again
2024幎12æ31æ¥
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NineLife Singapore ããã®åç
Hi Marian,
We apologize for the inconvenience you've experienced with our service.
We understand your concerns about the validity of your email and phone number, and we take your feedback seriously. We will work on improving our processes to prevent such issues in the future. To assist you better and address your concerns, could you please provide your email ID?
Regards,
NineLife
Delivery has accurate tracking andâŠ
Delivery has accurate tracking and enquiry platform is responsive
2024幎9æ30æ¥
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Never received goods.
I ordered at the end of August and havenât received the product until October 5th. I tried asking for a refund for a week, but received no response.
2024幎10æ6æ¥
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NineLife Singapore ããã®åç
Hi Stephy,
We acknowledge that your order was delayed due to us receiving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have proceeded to carry out a full refund.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Regards
Vidisha
Product arrived in good condition
Product arrived in good condition. Delivery took about 2 weeks, ok by me considering it's coming from overseas.
2024幎10æ2æ¥
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Product was received in good conditionâŠ
Product was received in good condition and exactly as depicted on the website.
2024幎9æ20æ¥
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Delivery & Shipment
It was quick and easy to navigate the website. shipment and delivery was quick too :)
2024幎9æ4æ¥
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