I am sooo excited that I found the “Oneisall” dog clippers set. They are lightweight, comfortable to grip, very maneuverable, easy to change hair length w/o using so many attachments. In one word,... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had an internal gear crack in my automatic pet feeder after less than a year of using it. When it did work, I loved that it was one less chore I had to keep up on. After reaching out to maybe ge... もっと見る
Cassie is top notch customer service! Fast response to my email concerns and generously took care of me!! She really understood my situation:-) I started using the Oneisall brand during 2020 to teach... もっと見る
I have been using the paw trimmers as well as dog clippers for over two years. The products are very easy to handle. Most importantly, we never experienced any cuts - which frequently happened befor... もっと見る
企業情報
当該企業による記述
Established in 2018 by pet lover Terry, ONEISALL INC is dedicated to enhancing the bond between people and their furry friends. We tackle challenges head-on, never backing down. By harnessing cutting-edge technology, we revolutionize pet care with smart essentials like grooming kits, automatic feeders, and water fountains. Today, ONEISALL stands as a top-tier international pet brand, setting the standard for excellence in pet care.
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最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Olivia was wonderful taking care of my issue
Olivia was wonderful taking care of my concerns. I had a problem and she had a response to that issue that day and within a few weeks I had a replacement to my problem with a replacement item. Thanks so much. I highly recommend Oneisall.
Internal Gear broke but full replacement
I had an internal gear crack in my automatic pet feeder after less than a year of using it.
When it did work, I loved that it was one less chore I had to keep up on.
After reaching out to maybe get a replacement part they sent me a whole new identical unit! The process was smoother than I thought, thanks to Olivia and their good customer service, my problems have been solved.
In a world of companies that don't care…
In a world of companies that don't care once they have sold you a product, it was great to come across a company like Oneisall that is still committed to customer care. I initially contacted Andrea at their customer care to find out about about the availability of replacement blades for my dog clippers after several years use on my Cocker Spaniel. Despite being out of the warranty period they were happy to help and suggested that their horse clippers would be a better alternative and with a 50% discount I was only too happy to take their advice.
I am sooo excited that I found the…
I am sooo excited that I found the “Oneisall” dog clippers set. They are lightweight, comfortable to grip, very maneuverable, easy to change hair length w/o using so many attachments. In one word, “ one-is-all” you need. Perfect name; perfect clippers; perfect value! 🐩
I was having trouble using the unit…
I was having trouble using the unit that I had purchased. Great back and forth communication and solving my issues.
Excellent customer service and very easy to work with. Highly recommend !
Ho acquistato la tosatrice per zampe…Modello FC13
Ho acquistato la tosatrice per zampe Oneisall FC13 e, inizialmente, ho riscontrato un problema con il prodotto.
Ho contattato il servizio clienti e sono rimasta piacevolmente sorpresa dalla loro disponibilità e rapidità,mi hanno fornito assistenza in modo tempestivo e, senza alcuna difficoltà, mi hanno inviato un nuovo prodotto.
La nuova tosatrice funziona perfettamente ed è pratica, silenziosa e ideale per rifinire le zampe del mio animale di taglia grande.
Un ringraziamento speciale all'azienda per la serietà e l'attenzione verso il cliente. Consiglio sia il prodotto che il servizio post-vendita.
I love our Oneisall pet trimmer
I love our Oneisall pet trimmer. The customer service is fantastic too. Highly recommend.
I'm sorry for the delay
I'm sorry for the delay, but the experience with customer service has been totally satisfying. Sue immediately took charge of giving me a solution and I am delighted with the speed as well as the one chosen to repair the machine.
Great company!!
I had an issue with a purchase and Sue with ONEISALL got right on it and within 5 days I had my issue fixed!! So very happy with this company!! They have top of the line Representatives and I HIGHLY recommend purchasing from this GREAT company!!! Problem solved and my little dog is so happy with her wireless pet fountain!!!
I give definitely a five-star rating!!
Great product, incredible customer service!
I have been using the paw trimmers as well as dog clippers for over two years. The products are very easy to handle. Most importantly, we never experienced any cuts - which frequently happened before, when we took our dog to groomers and paid insane amounts of money for a trim!
Recently our paw trimmer stopped functioning properly and I contacted the customer service. They responded very fast and sent me a replacement immediately. This might just be the best customer service I've ever experienced for any kind of product!
Now I'm looking forward to try out some of their other products. Thank you Oneisall Team!
Prompt and super effective resolution…
Prompt and super effective resolution to an issue! Awesome customer service from the Oneisall team!
Customer service was awesome.
Had the litter box for a few months & it malfunctioned.
Contacted the company & explained what was going on.
They gave me instructions of what to do to get the litter box back to working but it failed.
They sent me a new litter box in place of the old one that failed.
This company has great customer service & wants to insure that their customers purchase a quality product & they go out their way to make that happen.
Damaged delivery replaced, no questions asked
We’ve accepted a damaged delivery by accident, only realising later that the cat water fountain had a dent on it.
When oneisall asked about it experience, I mentioned it, not expecting a replacement.
However, to my surprise, Cassie immediately dispatched a new unit.
Amazing service, Cassie, thank you!!
I was treated professionally by Olivia…
I was treated professionally by Olivia and sent a replacement water fountain without any hesitation. I really appreciated the gesture because it's usually not the case with most companies.
Excellent Customer Service
I ordered the incorrect replacement blades and needed to return or exchange them for the correct ones. Andrea with Oneisall customer service was so easy to work with, and helped me get the correct blades shipped. It's refreshing to receive such excellent customer service.
Andrea was very helpful in addressing…
Andrea was very helpful in addressing my concerns
I wasn't thrilled with the Oneisall 10L…
I wasn't thrilled with the Oneisall 10L pet fountain at first, but what really stood out was the company's commitment to customer satisfaction. They went out of their way to make things right, and I couldn't be more impressed with the customer service I received. Cassie was especially helpful, responsive, and genuinely cared about resolving my concerns. Great customer service like this is hard to find, and it completely changed my overall impression of the company. Thank you, Cassie, for going above and beyond!
Customer Service - Issue with Filters for Water Fountain
I had an issue with missing filters with a wireless water foundation and contacted Oneisall. They (Olivia) were incredibly responsive and helpful. Given that the filters are a critical part of the water foundation, it is reassuring knowing that Oneisall has such helpful customer service.
My dogs love this dog hair vacuum…
My dogs love this dog hair vacuum product, it has been such a help on controlling their shedding. During me using it, on 6/25/26, the hose ripped. I contacted Customer Service via email expecting to wait to hear back from them. To my pleasant surprise, I received a response in less than 24 hours. Andrea advised me that my hose would be replaced under warranty, no questions asked, just that I send a picture of the connector so that they send out the correct replacement. I just received an email that my replacement hose is on its way. Thank you Oneisall for your excellent product and your wonderful customer service.
This company has been great
This company has been great. I love my dog grooming vacuum and I had to use customer service a year later and they were AMAZING. Highly recommend!
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