Oneisallレビュー 

I had a question regarding the Ease S1 Pro Self-Cleaning Litter Box and contacted Oneisall's customer service by email. I received a quick and helpful response to my question from Andrea. So far, I'm very satisfied with the customer support and the quick response to my email.

I purchased the pet grooming vacuum kit,and loved the system and all the attachments. Made grooming our Longhair Dachshund so much fun and the results are fantastic 😍
Now here is wear the story gets even better . Just shy of 3 years the vacuum hose started to crack open in multiple spots .
I reached out to Oneisall customer service about this issue via email , because could not find the hose as it unavailable on Amazon. Andrea at Oneisall customer service worked with me and after I explained the situation. She arranged to ship a new hose free of charge even though the warranty it expired
That's what I call going above and beyond. Thank you so much! Andrea Oneisall customer service is ichiban in my opinion
They have earned My continued patronage of this amazing company for all my future pet needs.
Sincerely, Chris Foster..

The hose on my vacuum broke so I reached out in hopes of a replacement. Sue worked quickly and efficiently to get one to my doorstep. One of the easiest and polite customer services I have dealt with in a while.

Sue handled my situation with compassion and care. She diffently is a pet owner by the way she responded so quickly and heartfelt. The customer service i received from Sue i have never had before. Thank you Sue. You are a true hero in my book. I hope you get accommodation for this. I will never forget you.

Olivia and all of OneIsAll have been great to work with, quick responses to emails and handled my problem each time I needed anything. Their products work great.

We love our Oneisall clipper for our dog Max. Additionally we thank Sue for her participation to replace the broken comb.

Ich habe von Oneisall sofort Support bekommen als ich nachgefragt habe! Ich kann die Firma und die Betreuung durch sie nur empfehlen. Die Maschine läuft wieder einwandfrei und ich bin mehr als zufrieden.

Ho comprato una fontanella senza filo con sensore di movimento. I primi mesi ha funzionato benissimo ma dopo ho cominciato ad avere problemi. Ho contattato il servizio clienti e mi hanno risposto subito con tutte le indicazioni per risolvere il problema. Ma visto che non sono riuscita a risolvere la situazione mi hanno rimpiazzato subito la fontanella . Davvero mi congratulo con voi per il servizio clienti efficiente, per la gentilezza e per la importanza che mi avete dato come cliente. Davvero bravi e i prodotti Oneisall sono ottimi e di buona qualità.

I sent a note to customer support requesting to buy several rubber nozzles for their Oneisall 3.5L FreshFill Filterless Cat Water Dispenser with Fresh Water System.

The only response I got was a link to their accessories page which didn’t carry any accessories for this particular unit.

Rather than sending me an actual reply, they didn’t address my question or provide any information regarding the rubber nozzles.

Mein Trinkbrunnen hatte leider einen Defekt.
Die Mitarbeiterin Sue war unglaublich freundlich und zuvorkommend und hat sich der Sache sofort angenommen.
Nicht nur war sie sehr professionell, sondern auch sehr Kundenorientiert und hat mein Problem, vollkommen zufriedenstellend, lösen können.
Vielen herzlichen Dank!

I just received my Ease S1 self cleaning litter box and I cannot wait to assemble it. I’ve read the instructions and it seems super easy. Also, just want to brag on the customer service. Also, I know that if I have any questions that they will get back to me ASAP this is one company that does care. All you have to do is email their customer support or give them a call
💗😻

Sue at Oneisall was very helpful in responding to my warranty query on their Dog grooming kit, all was resolved and the replacement part arrived from China as per the delivery date advised.

I had my pet feeder malfunction on me, so I emailed in for some assistance. Sue responded very swiftly everytime with suggestions and instructions for me to follow. At the end Sue ended up sending me a replacement product which arrived in a short number of days and I was able to set up with ease! Sue responded professionally, friendly and in a timely manner everytime. Im very pleased with my experience.

Five stars for oneisall's customer service! Sue was absolutely amazing - friendly, professional, and swift. The replacement product arrived in just a few days. Excellent experience, I highly recommend them!

I was already a fan since their litter robot is the biggest and best that I have ever used. But when it started to have some glitches. Their customer service team, especially Andrea, was quick to respond. Offering various solutions to my problem. And when none of those worked. They were super speedy with sending a replacement. I cannot express how much I appreciate their product and the customer support behind that product. Thank you Oneisall!

Das ist nun schon der dritte automatische Futterautomat, den wir innerhalb eines Jahres nutzen - und es ist der Beste! Kinderleichte Bedienung via App, und der Futterauswurf ist größer ausgespart und robuster, als bei anderen (sehr viel kostspieligeren Modellen). Die Futterausgabemenge präzise und zuverlässig.
Dann kam der Schreck: Plötzlicher Gerätetod, es ging nichts mehr. Aber der Kundendienst des Herstellers reagierte hier schnell und zuverlässig und wir erhielten zeitnah ein Ersatzgerät. Danke an das Oneisall-Support-Team und Sue!

The dog clipper quit working they replaced them with a new one and now my Dog is happy with a new cut for the summer

Best Customer Service! I sent a request to their support team. Cassie replied in less than 12 hours. Her response addressed the issue (a missing part to the cat fountain), and said they would send one out immediately. I'm shocked! Quick response, a fast resolution to the specific problem, NO HASSLE WHATSOVER, professional, courteous........this is rare these days. A+++ for Cassie, and the Oneisall product support!!! Thank You!!!!!

I wasn't fully satisfied with the pet air purifier and wanted to submit a return. I contacted the customer support by e-mail, and Cassie provided the best customer service I have ever had in my life! Totally recommend it.

Customer service is Fantastic. Answered me quickly. We're very concerned about my cat. Tried every way to help. Unfortunately, my cat is EXTREMELY FINICKY. They resolved the issue quickly with great results. I have also purchased an air cleaner from them which I REALLY LIKE. Does a Fantastic job. Very reputable and caring company.