Spoke to a real person. Sophie was knowledgeable, courteous and understanding. Our filing of our little company's accounts had been jumbled, but we have been helped to sort it out and get the vario... ãã£ãšèŠã
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This lady was a true professional. She was attentive and incredibly helpful. She was over and above what was expected of her to help an inexperienced Company successfully submit their Company Submissi... ãã£ãšèŠã
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Shocking pretence for taking your money. Just file.with companies house and save the £30 odd pound fee they charge. They press a button for you. I really believe that this site openly promotes rip of... ãã£ãšèŠã
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Identify client needs and capability Sophie supported me at every step, and used her experience to support me at my level without opinion. Building my self confidence while keeping the project mo... ãã£ãšèŠã
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Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.
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Suite G04 1 Quality Court, Chancery Lane, WC2A 1HR, London, è±åœ
- 02038722696
- support@onlinefilings.co.uk
- onlinefilings.co.uk
4.3
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Excellent response to queries
Excellent response to queries
2026幎10æ13æ¥
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OnlineFilings⢠ããã®åç
Hello William,
Responding to customer queries promptly and providing clear, helpful guidance are important to us. Weâre pleased this came through in your experience with Online Filings, and we appreciate you taking the time to share your feedback.
- The Online Filings Team
Spoke to a real person who really helped
Spoke to a real person. Sophie was knowledgeable, courteous and understanding.
Our filing of our little company's accounts had been jumbled, but we have been helped to sort it out and get the various directors 'verified'.
Hooray and thank you
2026幎10æ13æ¥
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OnlineFilings⢠ããã®åç
Hello Peter,
Thank you for your lovely review.
Weâre glad Sophie was able to provide the guidance and reassurance you needed to get things back on track. We know that resolving filing issues and completing director verification can be confusing, so itâs great to hear that you felt well supported throughout.
Weâll make sure Sophie receives your kind feedback. Thank you for choosing Online Filings.
- The Online Filings Team
This lady was a true professional
This lady was a true professional. She was attentive and incredibly helpful. She was over and above what was expected of her to help an inexperienced Company successfully submit their Company Submission.She would be an asset to any company
2026幎10æ13æ¥
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OnlineFilings⢠ããã®åç
Hello Vivian,
Thank you for taking the time to leave such thoughtful feedback. Itâs wonderful to hear that our team member provided attentive, professional support and went above and beyond to guide you through the submission process.
We understand that company filings can feel unfamiliar, particularly for those navigating them for the first time, so helping our customers feel supported throughout is something we value greatly. Weâll be sure to pass your kind words on to the team member concerned.
- The Online Filings Team
Excellent service and reasonable fees
Excellent service and reasonable fees. Quick turnaround and great communication
2026幎10æ9æ¥
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OnlineFilings⢠ããã®åç
Hello Maxwell,
Weâre pleased to hear that you were happy with the service, turnaround time and fees. Clear communication and keeping things moving efficiently are important parts of the experience we aim to provide.
Thank you for choosing Online Filings and for sharing your feedback.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Hello Walgampalage,
Thank you for sharing your feedback.
Weâre pleased to hear you had a good experience with Online Filings.
Weâre always aiming to provide a 5-star experience, so weâd love to understand what we could have done better to earn that final star from you. We have contacted you via Trustpilot requesting more information, or you can reach us directly at support@onlinefilings.com.
Thank you for choosing Online Filings.
- The Online Filings Team
Super simple even though I experiencedâŠ
Super simple even though I experienced issues submitting proof of address but this was easily rectified.
2026幎10æ12æ¥
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OnlineFilings⢠ããã®åç
Hello Lynne,
Weâre pleased that you found the process simple overall and that the issue with your proof of address was resolved without too much difficulty. We understand that occasional hiccups can be frustrating, so weâre glad we could help you get things back on track.
Weâre always aiming to provide a 5-star experience, so weâd love to understand what we could have done better to earn that final star from you. We have contacted you via Trustpilot requesting more information, or you can reach us directly at support@onlinefilings.com.
Thank you for choosing Online Filings!
- The Online Filings Team
Wonderful experience
2026幎10æ12æ¥
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OnlineFilings⢠ããã®åç
Hello Mrs Makuwatsine,
Thank you for your 5-star review.
Weâre pleased to know you had such a positive experience with Online Filings. Providing a service that customers feel confident in is important to us, and weâre grateful you took the time to share your feedback.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Hello Josephine,
Thank you for your feedback!
Weâre pleased the process was quick and convenient for you. Your feedback means a lot to the team at Online Filings.
- The Online Filings Team
Shocking pretence for taking yourâŠ
Shocking pretence for taking your money. Just file.with companies house and save the £30 odd pound fee they charge.
They press a button for you. I really believe that this site openly promotes rip off Britain. The revenue don't add their support. Its just like the driving license or passport scams.
2026幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hello Chris,
Thank you for sharing your feedback. We would like to clarify that Online Filings is a private company filing service and is not affiliated with Companies House or GOV.UK. Our service provides an alternative for customers who prefer assistance with their company filings, rather than completing the process directly themselves.
Our service fee covers more than simply submitting a filing. It includes access to our platform, guidance through the process, compliance checks and customer support. We aim to make company administration more manageable for those who prefer this assistance, while recognising that customers can always choose to file directly with Companies House if they wish.
We regret that you were unhappy with this requirement and that the service did not meet your expectations. We remain happy to assist should you wish to proceed with the verification process, and we wish you all the best.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Hello Pradeep,
Weâre pleased that we could help you get your filing taken care of without unnecessary delays. We know that time matters when it comes to company administration, and weâre glad our service delivered the result you were looking for.
Thank you for choosing Online Filings.
- The Online Filings Team
Customer communication
2026幎10æ9æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hello Chris,
Thank you for your 5-star review.
Keeping customers informed and making sure they know where they stand throughout the filing process is something we take seriously. Weâre pleased that our communication made a positive impression.
Thank you for taking a moment to share your feedback.
- The Online Filings Team
Easy few steps
To make it dormant was fast forward with clear instructions on the other hand filling company house was difficult due to new security system which isnât very responsive from abroad and created many issues making me exceed deadline
2026幎10æ9æ¥
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OnlineFilings⢠ããã®åç
Hi Rybak,
Thank you for taking the time to leave us a review. Weâre pleased that you found the process of making your company dormant straightforward and the instructions clear.
We appreciate your feedback about the verification process. Online Filings is an Authorised Corporate Service Provider (ACSP) registered with Companies House and is supervised by HMRC for anti-money laundering purposes. As part of our compliance obligations, we require all directors and users to complete identity verification before submitting filings through our platform. These checks help protect the integrity of our service and ensure we meet the applicable requirements.
Please rest assured that your filing has since been successfully submitted and accepted.
Thank you again for your feedback and your review. We wish you all the best with your business.
- The Online Filings Team.
Really helpfull
2026幎10æ6æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Joseph,
Thank you for leaving us a 5 star review. We really appreciate your feedback and are pleased you found our service helpful.
Weâd be happy to help you again in the future!
- The Online Filings Team
Easy to navigate
Easy to navigate. Works well. Love the reminders.
2026幎10æ7æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Amber,
Thank you for taking the time to leave us a 5-star review. Weâre glad you find the platform easy to navigate and that the reminders are helping you keep track of your filings.
We would be happy to help whenever you need support in the future.
Thank you again, and we wish you all the best with your business.
- The Online Filings Team.
Its a straightforward procedure andâŠ
Its a straightforward procedure and very easy to follow
2026幎10æ7æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Amber,
We really appreciate you leaving us a 5 star review. Weâre pleased you find the platform easy to navigate and enjoy the reminders.
Thank you again for the review and weâd be happy to assist you again in the future!
- The Online Filings Team
Very organised
Very organised, extremely user friendly and great communication
2026幎9æ1æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Deborah,
Thank you for your lovely review and for choosing Online Filings. Itâs great to hear that everything felt straightforward and that you were kept well informed throughout. Weâd be delighted to support you again whenever you need us.
- The Online Filings Team.
Really quick and helpful service
2026幎10æ7æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Mr. Perks,
Thank you for taking the time to leave a review. Weâre pleased to hear you found our service quick and helpful, and we appreciate you choosing Online Filings. We would be happy to help you again in the future.
- The Online Filings Team.
The slight problem I encountered wasâŠ
The slight problem I encountered was when 2 people (e.g. husband & wife) use the same computer, then you really have to ensure that you are using the correct email address otherwise you can enter onto a doomloop!
2026幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi there,
Thank you for taking the time to leave a review.
We appreciate your feedback about using the same computer. If you are referring to the identity verification process on our platform, each person needs to use a separate email address so their personal code can be requested individually. As per Companies House requirements, each director must have their own unique personal code.
Weâre always aiming to provide a five star service, so weâd love to understand what we could have done better to earn that final star from you. As weâre unable to locate your filing from the information shared, we have contacted you via Trustpilot requesting more details so we can look into this further. Alternatively, you can reach us directly at support@onlinefilings.com.
Thank you again for your feedback. Weâd be happy to assist you in the future again, should you need us.
- The Online Filings Team
It was very helpful and straightforwardâŠ
It was very helpful and straightforward great service with great communication
2026幎10æ6æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Sarah,
Thank you for taking the time to leave such a lovely review and for choosing Online Filings! Weâre delighted you found the process helpful and straightforward, and that you were pleased with our service and communication.
We really appreciate your kind words and would be happy to help you again in the future.
- The Online Filings Team
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