Spoke to a real person. Sophie was knowledgeable, courteous and understanding. Our filing of our little company's accounts had been jumbled, but we have been helped to sort it out and get the vario... ãã£ãšèŠã
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Identify client needs and capability Sophie supported me at every step, and used her experience to support me at my level without opinion. Building my self confidence while keeping the project mo... ãã£ãšèŠã
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This lady was a true professional. She was attentive and incredibly helpful. She was over and above what was expected of her to help an inexperienced Company successfully submit their Company Submissi... ãã£ãšèŠã
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The slight problem I encountered was when 2 people (e.g. husband & wife) use the same computer, then you really have to ensure that you are using the correct email address otherwise you can enter onto... ãã£ãšèŠã
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Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.
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Suite G04 1 Quality Court, Chancery Lane, WC2A 1HR, London, è±åœ
- 02038722696
- support@onlinefilings.co.uk
- onlinefilings.co.uk
4.3
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2850件ã®ã¬ãã¥ãŒ
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The slight problem I encountered wasâŠ
The slight problem I encountered was when 2 people (e.g. husband & wife) use the same computer, then you really have to ensure that you are using the correct email address otherwise you can enter onto a doomloop!
2026幎9æ30æ¥
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OnlineFilings⢠ããã®åç
Hi there,
Thank you for taking the time to leave a review.
We appreciate your feedback about using the same computer. If you are referring to the identity verification process on our platform, each person needs to use a separate email address so their personal code can be requested individually. As per Companies House requirements, each director must have their own unique personal code.
Weâre always aiming to provide a five star service, so weâd love to understand what we could have done better to earn that final star from you. As weâre unable to locate your filing from the information shared, we have contacted you via Trustpilot requesting more details so we can look into this further. Alternatively, you can reach us directly at support@onlinefilings.com.
Thank you again for your feedback. Weâd be happy to assist you in the future again, should you need us.
- The Online Filings Team
It was very helpful and straightforwardâŠ
It was very helpful and straightforward great service with great communication
2026幎10æ6æ¥
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OnlineFilings⢠ããã®åç
Hi Sarah,
Thank you for taking the time to leave such a lovely review and for choosing Online Filings! Weâre delighted you found the process helpful and straightforward, and that you were pleased with our service and communication.
We really appreciate your kind words and would be happy to help you again in the future.
- The Online Filings Team
Great service and well designed process
Great service and wall designed
Make sure you have all the related
ID and Company / Personal codes
required to process your application.
2026幎10æ5æ¥
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OnlineFilings⢠ããã®åç
Hi there,
Thank you for taking the time to leave a review. Itâs great to hear that our service made a positive impression!
We appreciate you sharing a helpful tip about having your identification and company and personal codes ready. This information is needed to complete the filing as per Companies House requirements.
Thank you again for choosing Online Filings. We wish you all the best for the future.
- The Online Filings Team
simple but not so easy
simple and easy - however, since paying [twice] I am still getting emails [and today a ltter] telling me I still need to file a statement
2026幎10æ2æ¥
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OnlineFilings⢠ããã®åç
Hi Tony,
Thank you for taking the time to write a review and for sharing this information with us. Itâs great to hear that you found the process simple and easy.
We understand your concern about paying twice. Rest assured, we can only find one payment for the order placed through our platform for your company, and we can confirm that this filing has since been submitted to and accepted by Companies House. If you believe you placed another order and made a second payment, please email support@onlinefilings.co.uk with the duplicate order ID so we can investigate this for you.
We also appreciate your feedback about the reminder emails and letter, and understand the confusion these have caused. Your filing has been submitted and accepted, so no further action is needed for this statement. Weâre always working towards a five star experience and will take your feedback on board to help improve our communications.
Thank you again for your review and feedback and weÂŽd be happy to help you again in the future.
- The Online Filings Team
I am sure that the service they provideâŠ
I am sure that the service they provide is fine, however I though they were Companies House when starting to use and paid, Later I realised it was the search error that got me there. I finished my Companies house filing myself and paid again. Having already paid £89+ of which £50 is for the filing the remainder was for the service. I wrote to Online fillings asking for the £50 refund and they could keep the £39+ as i told them it was my error. The final letter I got basically blamed me for everything, however I from the first moment had already accepted responsibility. I am very upset with the final letter reluctantly giving me back the £50 which I thank them for.
2026幎10æ2æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Roger,
Thank you for taking the time to share your honest feedback.
Weâre sorry to hear that you did not intend to use our services. We can confirm that you have placed an order via our platform for a Confirmation Statement filing and did not complete your application, in order to have this filing submitted.
We understand that you subsequently requested a cancellation of this service via our platform. Bear in mind that, as a gesture of good will, our support team has processed a refund of your filing fee for this service, as you had previously requested.
Following up on your request, we also informed you that our platform ensures to indicate, throughout the process of your purchase, that we are not Companies House. Our pricing is displayed on our website before checkout, so customers can decide whether they wish to use our service or file directly with the relevant government department.
Please note that we did not intend to blame, but simply wished to clarify this to you as you had previously indicated that you believed you had been utilising Companies House's filing services due to your online search leading you to our platform.
Should you have any additional queries, feel free to reach back to us.
- The Online Filings team
Responce to queries good
2026幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Richard,
Thank you for taking the time to share your experience with us.
We are happy to hear that you found our support team helpful in addressing your queries. Nonetheless, from our understanding, you did not have a perfect experience within our platform.
If you could email us at support@onlinefilings.co.uk and let us know how we can improve, we would love to hear your feedback. Our platform is always hoping to improve our services as much as possible, in order to provide a flawless experience with your filing.
Should you need any further assistance, always feel free to get in touch with us.
â The Online Filings Team
They fid as expected with no fuss
They did as expected with no fuss
2026幎10æ1æ¥
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OnlineFilings⢠ããã®åç
Hi David,
Thank you for taking the time to leave us a reivew.
We are happy to know that you were able to submit your filing without any extra hassle.
In any case, our support team is always available to help you should you need assistance with your statutory filings in the future.
- The Online Filings Team
The proEven I could follow itâŠ
The process was very easy to follow as it progressed in baby steps
2026幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Keiron,
Thank you for your review.
Our main priority is to provide a simplified filing platform that expedites your filing submission in quick and straightforward manner. We are glad that you found our services helpful.
Feel free to get in touch with us should you ever need further assistance.
- The Online Filings Team
Ease of use.
2026幎9æ28æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Nick,
Thank you for leaving us a review.
We are glad to know that you found our platform easy-to-use. The main goal with our services is to provide a simplified and streamlined filing experience for your statutory filings.
Our support team is available to assist you, should you ever need further guidance.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Thank you for your review.
You may rest assured that our support team will be readily available to assist you should you need a helping hand with your statutory filings.
If you need any further assistance in the future, don't hesitate to get in touch with us.
- The Online Filings team
Having had appalling service from aâŠ
Having had appalling service from a different provider, recommended to me by a company formations business that had left me struggling to file and leaving me late with a fine, OnlineFilings stepped in and resolved the issues in under an hour. From two months of chaos to 1 hour of solution. I am very grateful.
2026幎9æ30æ¥
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OnlineFilings⢠ããã®åç
Hi JDR,
We appreciate you taking the time to leave us a review.
We are glad to hear that you had a better experience utilising our services. Our platform will always ensure to help you every step of the way with your filing submissions and registrations.
We wish you the best of luck with your business.
- The Online Filings team
Easy Hepful
Great service , very clear easy to follow a good reminder easy to continue happy to use it.
Please be up date to the company finished her job to not get a email to to do it again thanks.
2026幎9æ29æ¥
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OnlineFilings⢠ããã®åç
Hi Abdel,
Thank you for sharing your experience with us.
Weâre pleased to hear you found the service easy to follow.
We also appreciate your feedback regarding reminder emails after a filing has already been completed. Weâll take this on board as we continue improving how our notifications are managed.
Thanks again for choosing Online Filings.
- The Online Filings Team
The most effective and efficientâŠ
The most effective and efficient Company to deal with tax and accounting. Such a simple process.
2026幎9æ29æ¥
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OnlineFilings⢠ããã®åç
Hello Hugh,
Thank you for such positive feedback.
Weâre delighted that you found our platform was helpful in handling your filing submissions.
We really appreciate your support and hope to be of assistance again whenever you need us.
- The Online Filings Team
Very easy to use and quick reply
2026幎9æ29æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Total Ductwork Ltd,
Thank you for taking the time to share your feedback with us.
We're happy to know that you found our services easy to follow and received a quick reply from our support team.
Nonetheless, we're sorry to hear that you did not find your experience within our platform perfect. Weâre continually looking for ways to make our processes easier to follow, so your feedback would be very useful. If youâre able to email us at support@onlinefilings.co.uk and let us know how we can improve, please do so.
Thank you for using our services and feel free to get in touch with us should you ever need further assistance.
- The Online Filings Team
Closing down
Easy to follow instructions, only issue was waiting for a code from companies House.otherwise the process was simple.
2026幎9æ28æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi F Webster,
Thank you for your feedback.
We are sorry to hear that you had issues obtaining your personal code. A Companies House personal code is an 11-character alphanumeric identifier given to an individual after successfully verifying their identity with Companies House - unfortunately the issuing of this code is outside of our discretion and sent to you by Companies House directly.
Weâre always looking for ways to make our processes as simple and efficient as possible. If you have any additional feedback pertaining our services, feel free to email us at support@onlinefilings.co.uk
In any case, we are glad that you found the remainder of the process simple and wish you the best with your business.
- The Online Filings Team
I had a very positive experience withâŠ
I had a very positive experience with OnlineFilings. The process was straightforward, easy to follow and efficient from start to finish. Communication was clear and the service made everything much easier than expected. I would happily recommend OnlineFilings to anyone looking for a reliable and convenient service.
2026幎9æ28æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Tina,
We really appreciate you taking the time to share such thoughtful feedback.
Itâs wonderful to hear that our communication helped make everything more straightforward than you expected.
Thank you as well for your recommendation â it means a lot to our team. Weâd be very happy to support you again in the future.
- The Online Filings Team
Quick and easy
2026幎9æ1æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hello Mark,
Thanks for taking the time to leave us some feedback.
Itâs great to know you found the service straightforward and efficient from start to finish.
We really appreciate your support and look forward to being of help again whenever you need us.
- The Online Filings Team
Easy to do once hmrc shaped up with theâŠ
Easy to do once hmrc shaped up with the codes
2026幎9æ27æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Louis,
Thank you for your review.
Weâre glad to hear you found the process easy to complete once the HMRC codes came through.
We appreciate you choosing Online Filings and hope we can assist you again in the future.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Hello Mary,
Thank you for your review.
Weâre glad to hear that you found the instructions clear and easy to follow. Providing guidance that helps customers understand what is required at each stage is an important part of our service.
Thank you for choosing Online Filings and for taking the time to share your feedback.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Hello Samuel,
Thank you for your 5-star review.
Weâre pleased to hear that you found the process quick and to the point. Saving our customers time is one of the key benefits we aim to provide, so itâs great to know that the service helped you get your filing dealt with efficiently.
Thank you for choosing Online Filings and for sharing your feedback.
- The Online Filings Team
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