Spoke to a real person. Sophie was knowledgeable, courteous and understanding. Our filing of our little company's accounts had been jumbled, but we have been helped to sort it out and get the vario... ãã£ãšèŠã
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Identify client needs and capability Sophie supported me at every step, and used her experience to support me at my level without opinion. Building my self confidence while keeping the project mo... ãã£ãšèŠã
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This lady was a true professional. She was attentive and incredibly helpful. She was over and above what was expected of her to help an inexperienced Company successfully submit their Company Submissi... ãã£ãšèŠã
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The slight problem I encountered was when 2 people (e.g. husband & wife) use the same computer, then you really have to ensure that you are using the correct email address otherwise you can enter onto... ãã£ãšèŠã
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Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.
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Suite G04 1 Quality Court, Chancery Lane, WC2A 1HR, London, è±åœ
- 02038722696
- support@onlinefilings.co.uk
- onlinefilings.co.uk
4.3
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Very clear and simple
2026幎9æ2æ¥
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OnlineFilings⢠ããã®åç
Hello Lisa,
We appreciate your 5-star review.
We're pleased to know that you found the information clear and the process simple to follow. We aim to make each step easy to understand, so it's great to hear that this was your experience.
Thank you for sharing your feedback and for choosing Online Filings.
- The Online Filings Team
Very easy and efficient service.
2026幎9æ2æ¥
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OnlineFilings⢠ããã®åç
Hello Paul,
Thank you for your feedback.
We're delighted to hear that you found the service efficient and that the process was easy to complete. It's always great to know that we were able to make things simpler for you.
We appreciate you taking the time to share your experience and thank you for choosing Online Filings.
- The Online Filings Team
Great service.
Not a fault of yours, however i forgot that it was cheaper and easy to do via Companies House direct. So I paid much more than i needed to. Having said that, i cannot fault your advertising, online filing system and email updates, through to the confirmation of acceptance. A friction free and fast service that delivers if you donât want to file it yourself. Thank you.
2026幎9æ1æ¥
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OnlineFilings⢠ããã®åç
Hello Nigel,
Thank you for such a thoughtful review.
We really appreciate your honesty about the option of filing directly with Companies House. Our service is designed for customers who prefer to have the process handled through a dedicated platform, with clear guidance, progress updates and confirmation once the filing has been accepted.
It's particularly pleasing to hear that you found the whole experience fast and hassle-free, from the initial information through to completion. Thank you for recognising the value of the service and for taking the time to share such detailed feedback.
- The Online Filings Team
I have some technical issues accessingâŠ
I have some technical issues accessing the website site but when I contact the companies house I had a great customer experience and support.
2026幎8æ25æ¥
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OnlineFilings⢠ããã®åç
Hello Monica,
Thank you for your 5-star review.
We're glad that, despite the technical difficulty you experienced when accessing the website, you were able to contact our team and receive the support you needed. It's great to know that the assistance provided helped you move forward with your filing.
We appreciate you sharing your experience and thank you for using Online Filings.
- The Online Filings Team
Great service had no issues withâŠ
Great service had no issues with anything and had plenty of help and assistance to guide me in the right direction thanks
2026幎9æ1æ¥
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OnlineFilings⢠ããã®åç
Hello,
Thank you for your feedback.
It's great to hear that everything went smoothly and that you had the guidance you needed throughout the process. Making sure our customers know what to do at each stage is an important part of the service we provide.
We're grateful for your kind feedback and hope to assist you again in the future.
- The Online Filings Team
Sophie was very helpful and helped meâŠ
Sophie was very helpful and helped me get all the information needed...well worth using there services.
2026幎8æ29æ¥
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OnlineFilings⢠ããã®åç
Hello,
We really appreciate you sharing your experience with us.
We're especially pleased to hear that Sophie was able to help you gather everything you needed and make the process easier. It's wonderful to know that you felt our service was worth using and that you received the support you needed along the way.
We'll be sure to pass your kind words on to Sophie.
- The Online Filings Team
OnlineFilings⢠ããã®åç
Hello Shepherd,
Thank you for your 5-star review.
We're pleased to know that you found Online Filings user friendly. We put a great deal of thought into making the platform easy to navigate, so it's great to hear that this came across in your experience.
We appreciate you taking the time to share your feedback and thank you for choosing Online Filings.
- The Online Filings Team
Unsolicited emails regarding wrong information
This company keeps sending me unsolicited emails telling me to file company information for a company I have never heard of and have no connection with. I double checked with Companies House that I have no association with the company they name. Onlinefilings has no authority to email me and their information is wrong.
2026幎8æ28æ¥
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OnlineFilings⢠ããã®åç
Hello Caroline,
Thank you for your feedback. We understand that receiving a message about a company you do not recognise, particularly where you believe you have no connection with it, would understandably raise concerns about why you were contacted.
Online Filings is a private company, independent of Companies House and HMRC. Our communications carry our own company name, logo and contact details. We are registered with Companies House as an Authorised Filing Software Provider and an Authorised Corporate Service Provider (ACSP), and we are supervised by HMRC for anti-money laundering compliance. Where information in a communication appears to be incorrect, we are happy to look into this and help clarify the reason for the contact.
For clarity, our services are separate from the government filing services. Any fee charged by Online Filings is in addition to the applicable Companies House or HMRC fee and covers access to our simplified filing platform and personalised support. Our pricing is displayed on our website before checkout, so customers can decide whether they wish to use our service or file directly with the relevant government department.
We also appreciate your concern about receiving information relating to a company you do not recognise. We only contact individuals where there is a clear reason to do so. In this case, the email address used to contact you had previously been provided through our platform in connection with services relating to the company referenced in the communication.
If you ever need to complete a company filing yourself, you can of course do so directly through Companies House. If you would like to see how our service works, we would be happy for you to try the platform and judge the service on that basis. For any questions about the communication you received, please contact support@onlinefilings.co.uk and our team will be happy to assist.
- The Online Filings Team
Very efficient and affective service
Very efficient and affective service
2026幎8æ28æ¥
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OnlineFilings⢠ããã®åç
Hi Mr. Edwards,
Itâs great to know you were happy with the service you received. We appreciate you taking the time to share your feedback and are grateful for your support.
Thank you again, and we hope to assist you again in the future!
- The Online Filings team
It was easy to navigate and theâŠ
It was easy to navigate and the response was very quick to come back
2026幎8æ26æ¥
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OnlineFilings⢠ããã®åç
Hi Aubrey,
We really appreciate you sharing your experience with us. Itâs great to hear that you found the process straightforward and that our team was able to get back to you quickly. Weâre glad we could make things easy for you.
Thanks again, and weâd be happy to help you again in the future should you need us.
- The Online Filings team
OnlineFilings⢠ããã®åç
Hi Damaris,
Thank you for taking the time to leave us a review. Weâre pleased to hear that you had a positive experience with our service. We really appreciate your feedback and are glad we could make the process straightforward for you.
Thanks again, and we wish you all the best with your company!
- The Online Filings team
OnlineFilings⢠ããã®åç
Hi Mehrasa,
Thank you for taking the time to leave us a review. We really appreciate it, and weâre glad we could help.
Thanks again, and we wish you and your company all the best!
- The Online Filings team
It was amazing doing my online filingâŠ
It was amazing doing my online filing with you
2026幎7æ15æ¥
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OnlineFilings⢠ããã®åç
Hi Sebastian,
Thank you for the lovely review.
Weâre so pleased to hear you had such a positive experience using Online Filings. Itâs great to know we could make the process a smooth one for you.
Weâd be delighted to help you again whenever you need us!
- The Online Filings team
It has been first class
It has been first class.
Firstly, when I had an authentication issue, the assistant involved ( Julie, I think) was prompt, knowledgeable and pleasant.
Secondly, when I re registered my authentication number, the process was straightforward, swift and successful.
Very many thanks, to all - and to everything - concerned.
Peter M Moore OBE
2026幎8æ25æ¥
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OnlineFilings⢠ããã®åç
Hi Peter,
Thank you so much for taking the time to leave such a thoughtful review.
Weâre really pleased to hear that our team was able to help resolve your authentication query and that everything was then completed smoothly and successfully.
We really appreciate you sharing your experience with us, Peter, and weâre delighted we could make the process straightforward for you.
- The Online Filings team
Sooo quick !!!
2026幎8æ11æ¥
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OnlineFilings⢠ããã®åç
Hi Michael,
Thank you for the fantastic review! Weâre so glad we could get everything sorted quickly for you.
We will be here should you need us again in the future. Thanks again for choosing Online Filings.
- The Online Filings team
This company impersonates and looksâŠ
This company impersonates and looks like Company House and will charge you extra for filing! They sent a letter copying style and language of HMRC/Company House and fool you by thinking you have to use their services instead of doing it yourself!
2026幎8æ24æ¥
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OnlineFilings⢠ããã®åç
Hello Marco,
Thank you for taking the time to leave a review. Weâre sorry to hear that this was your experience and appreciate you sharing your feedback with us.
The letter you received was sent by Online Filings and included our company logo, company information, contact details and a disclaimer identifying the communication as being from us.
Online Filings is a private technology company that provides filing services and is registered with Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP). We are also supervised by HMRC for anti-money laundering compliance. Customers can also choose to complete their filings directly with Companies House if they prefer to do so.
Following the letter, an order was placed through our platform. The filing itself was not submitted because the required identity verification process was not completed. The requirement to complete identity verification is explained on our website before checkout, so customers have the relevant information available before deciding whether to proceed with our service.
You subsequently contacted us to request a refund, and we provided a partial refund in response to your request.
We appreciate your feedback and will take it on board as we continue to review how we communicate our services and make the distinction as clear as possible.
Thanks again for sharing your experience. We would be happy to assist you in the future should you need our services, and we wish you and your company nothing but the best.
- The Online Filings team
OnlineFilings⢠ããã®åç
Hi Tryness ,
Thank you for taking the time to leave us a review.
Weâre delighted to hear you had a quick and smooth experience with us.
Thank you again for choosing Online Filings.
- The Online Filings team
Supportive and helpful
I had some problems with my filing but the team was very supportive in helping me find a solution.
2026幎8æ24æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi there,
Thank you for taking the time to share your experience. Weâre really glad our team could support you and help get everything resolved.
We know these filings can sometimes be a little tricky, so itâs great to hear you felt looked after throughout the process.
Thank you again and we would be happy to assist you again in the future.
- The Online Filings team
Easy to use and quite friendly forâŠ
Easy to use and quite friendly for confirmation statement.
2026幎8æ24æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Mudassir,
Thank you for taking the time to leave us a review! We always aim to make filing as straightforward and user-friendly as possible, so weâre really pleased to hear you found the Confirmation Statement process easy to work through.
Thanks again for choosing Online Filings .
- The Online Filings team
Easy to follow and understand theâŠ
Easy to follow and understand the process
2026幎8æ24æ¥
èªçºçãªã¬ãã¥ãŒ
OnlineFilings⢠ããã®åç
Hi Tim,
Thank you for taking the time to leave a review.
We pride ourselves on making Online Filings as simple and user-friendly as possible, so itâs great to hear that you found the process easy to follow and understand.
Weâd be happy to help again in the future!
- The Online Filings team
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