On Android I can no longer put filters for parking and garden, it's impossible to expand a floor plan, prices are not in sequence but mixed. The site is appalling - and run by estate agents!!!!
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レビュアーのコメントを見てみましょう
We spend ages looking at houses after details matching our search criteria come up in an email, these are more often than not poor matches at best and in many cases have a service charge which I do... もっと見る
I would like to leave a 10 star review for Iesha Agyemang. Iesha has made dealing with On Market, a dream. She very eloquently details the different range of products and services they... もっと見る
企業が回答しました
Having entered all the correct information into the online valuation tool On The Market came up with an estimated monthly rental figure of £750 and a range between £540 - £950. I know similar properti... もっと見る
企業情報
OnTheMarket について
当該企業による記述
We are a property portal which advertises properties on the estate agent's behalf, we are not an estate agency.
OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.
We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.
* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.
OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.
We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.
* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.
連絡先
5 Churchill Place, 10th Floor, E14 5HU, London, 英国
- 0808 1202 877
- support@onthemarket.com
- onthemarket.com
2.3
期待以下
394件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 55％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The company advertises instant online…
The company advertises instant online valuation, but after completing the forms, all they offer is a visit from a property agent. I call this a scam.
2025年10月15日
自発的なレビュー
OnTheMarket からの回答
Hi Ila, thanks for getting in touch. I'm sorry to hear you haven't had a great experience. We provide a free valuation ourselves which is viewable on the site with agents suggested below as we suggest getting a more accurate valuation from someone who knows the ins and outs of the local area. You do not have to contact any of these agents in order to see the instant online valuation at the top of the page. I hope this helps! If you need any other help, please contact support@onthemarket.com
Instant valuation is a total con
Instant valuation is a total con. Didn't give me one, just connected me to agents.
2025年10月16日
自発的なレビュー
OnTheMarket からの回答
Hi Nick, thanks for getting in touch. I'm sorry to hear you haven't had a great experience. We provide a free valuation ourselves which is viewable on the site with agents suggested below as we suggest getting a more accurate valuation from someone who knows the ins and outs of the local area. You do not have to contact any of these agents in order to see the instant online valuation at the top of the page. I hope this helps! If you need any other help, please contact support@onthemarket.com
Deceit
Promised an instant online valuation, er right, have to select an agent to value
2025年10月11日
自発的なレビュー
OnTheMarket からの回答
Hi Tony, many thanks for getting in touch. We offer a free online valuation and suggest agents to contact for a more accurate idea of your house worth. Our instant valuation is given at the top of the page, with any information available about the property's previous sale and an average house price in the area. I hope this helps. Please do let us know if you have any further questions. OTM
Wish I had read the reviews before…
Wish I had read the reviews before using this website. Ridiculous house valuations that make no sense- absolute scam to get hooks into you- do not ask for a valuation!!!’n
2025年10月10日
自発的なレビュー
OnTheMarket からの回答
Hi there, many thanks for getting in touch. We always value receiving feedback. While we try to value properties as accurately as possible, we suggest speaking to a local estate agent who will be able to consider the local market and any other important factors to make sure your valuation is appropriate. All the best, OTM.
Just seen advert from this mob
Just seen advert from this mob - garbage!
Picking a very tiny minority to represent them is ludicrous and obviously run by a bunch of WOKE idiots!
As I am not mixed race, it clearly does not relate to me.
I have ensured I receive nothing from this bunch.
Nowhere near as good as Rightmove and Zoopla anyway.
2025年10月8日
自発的なレビュー
I consider myself a proud ambassador :-)
On The Market has played an integral role in my toolkit for numerous years. I love the forward-thinking and growing ethos of the brand, not to mention the increasing amount of buyers I encounter who are loyal users of the platform. I consider myself a proud ambassador :-)
2025年10月3日
OnTheMarket からの回答
Hi Rebecca, many thanks for your feedback! We love to hear you're enjoying our products and seeing results from the site! Please do let us know if there is anything we can help with moving forward. All the best, OTM
Rupinder provided a good service and…
Rupinder provided a good service and clear explanations about all of OTM's products 👌
2025年9月11日
OnTheMarket からの回答
Hi Glenn! Thanks so much for leaving this review. We love hearing positive feedback about our colleagues and will make sure to pass the message on! Do let Rupinder and the team know if there is anything else you need. All the best, OTM
Cold calls
Used the property valuation function and applied the just interested field and have had a number of estate agents approach for my ‘sale’. Will not make this mistake again.
2025年10月1日
自発的なレビュー
OnTheMarket からの回答
Hi Paul, we're sorry to hear you are receiving a large number of calls. There are various stages through the application process to untick boxes in order to avoid details being passed on to agents. We understand how irritating these calls can be when unwanted. Please contact support@onthemarket.com to change your contact preferences. All the best, OTM
OnTheMarket からの回答
Hi Michael, we're sorry to hear that you've had a bade experience with our site. We'd love to find out more about what went wrong and how we can improve. All the best, OTM
Very poor quality of service
Have sent numerous rental applications with on the market. Then a few days later you receive a follow up email to call a number. The agent then every time doesn't know what your on about as they haven't received your application. Absolutely useless and a waist of time this company. Every single application I have made and there has been many has never reached the area agent. I'll never use this again.
2025年9月18日
自発的なレビュー
OnTheMarket からの回答
Hi Darren, we're sorry to hear you haven't had any replies from your applications. We pass your information on to agents and it is dependent on them to check for their updates. We are unable to enforce their responses. However, we appreciate the feedback and will work to improve the way we share information to make sure applications are seen. All the best, OTM
Says they offer a free instant…
Says they offer a free instant valuation but actually don’t, make you sign up to be contacted by an estate agent with no valuation. Clearly just a way to be paid for leads.
2025年9月12日
自発的なレビュー
OnTheMarket からの回答
Hi Louisa, I'm sorry to hear you haven't had a great experience. We provide a free valuation ourselves which is viewable on the site and then suggest agents in your area to offer a more accurate valuation. You can choose not to be contacted by agents by unticking these boxes to prevent your information to be shared. I hope this helps! If you need any other help, please contact support@onthemarket.com
The advert is missleading
The advert stated to get a valuation on line to give your details. The next day I started getting calls from all the estate agents in Sheffield, they had passed my information on instead of giving a valuation on line as stated. I could have phoned the agents myself but I didn't want that hassle, I will never use this company for any reason .
2025年9月10日
自発的なレビュー
OnTheMarket からの回答
Hi Dennis, I'm sorry to hear you haven't had a great experience. We provide a free valuation ourselves which is viewable on the site and then suggest agents in your area to offer a more accurate valuation. You can choose not to be contacted by agents by not clicking "submit" or unticking the boxes next to the agents' details. I hope this helps! If you need any further help, please contact support@onthemarket.com
As a retired Charted Building Surveyor…
As a retired Charted Building Surveyor I have done a few valuations . As a matter of interest I looked up the value of my property. The response was inaccurate and misleading.
Dont trust this company / algorithm
2025年8月15日
自発的なレビュー
OnTheMarket からの回答
Hi Charles, thanks for the feedback. We're sorry to hear you weren't happy with the results of your online valuation. The price given is an estimate based on the information provided. We'd always recommend those seeking a valuation to speak to an expert local agent to get a more precise valuation. They will be able to take into account things like your local market and any changes that have been made to the property like extensions or renovations. Thanks again for the feedback and all the best.
⚠️ CONSUMER & PRIVACY WARNING – OnTheMarket refuses to remove unauthorised property images ⚠️
I am warning anyone concerned about privacy, image rights, and lawful advertising — OnTheMarket refuses to remove photographs of your home even after you withdraw consent in writing, if you were not the person who created the listing.
In my case, photographs of the inside of my private home — showing my possessions — were uploaded by an estate agent without my permission. I notified OnTheMarket in writing, clearly stating that I did not consent to the continued use of my images and that the content breached my rights under the UK GDPR (UK Data Protection Act 2018) and potentially copyright law.
Their response? They refused to act, claiming they are “just an advertising website” and cannot remove content unless instructed by the estate agent — even when notified that the agent’s use is unauthorised and potentially unlawful.
This approach not only ignores an individual’s rights over their own images, it also risks breaching the Consumer Protection from Unfair Trading Regulations 2008 and the Digital Markets, Competition and Consumers Act 2024 (in force from April 2025), which require full and accurate material information in property advertising and prohibit misleading or unlawful practices.
The implication is clear:
✅ Your home could be photographed and listed without your permission.
✅ If you demand removal, OnTheMarket will ignore you unless the agent agrees.
✅ Even if that content breaches data protection law, they will leave it online.
This is not responsible practice from one of the UK’s largest property platforms. If you value your privacy, ownership of your images, and truthful advertising, be extremely cautious. Once your images are online with OnTheMarket, you may have no control over their use.
2025年8月11日
自発的なレビュー
OnTheMarket からの回答
Dear John,
We understand your concerns regarding the photographs of the property in question. However, we must clarify that as you are not the vendor of this property you do not have a contractual right to request removal of the listing. The contractual arrangement for marketing this property is between the estate agency and the property’s vendor.
We have been in contact with the appointed estate agency, who have confirmed they have a valid agreement with the property owner to market it. As a property advertising platform, OnTheMarket is not in a position to arbitrate disputes between third parties. We suggest speaking to the relevant estate agency. In situations where such disagreements arise, the appropriate course of action is to raise a formal complaint with the relevant legal bodies, in this case the CMA (Competition and Markets Authority) and the TPO (The Property Ombudsman), who can review the matter independently. We will, of course, fully comply with any recommendations or directions issued by that body.
– OnTheMarket Team
changed agreement and removed part of…
changed agreement and removed part of our advert in order to get more money from us the customer despite longevity and little or no warning or options for a small independent!!!!
2025年8月6日
Avoid Milegategroup Rental at all cost,unfit to let properties/
This company is a complete joke. I collected the keys on 28th July and still can’t move in. The house is in horrific condition – rubbish everywhere, flies on the bed, landlord’s belongings dumped all over. It’s false advertising – they claimed “furnished or unfurnished” but refused to clear the furniture and all when I said I wanted it unfurnished.
I’m now homeless with my child, moving from one friend’s house to another while they do nothing. Disgusting .
Milegategroup Rental is completely unprofessional. The flat I was given is uninhabitable – dirty, full of junk, and unsafe. I asked for a second key for the main entrance (a security key that can’t be cut), and they simply said “nothing we can do.”
It’s been over a week of complaints and they’ve ignored everything. I’ve provided photos and still no action.
OnTheMarket should be ashamed to allow companies like this to advertise.
They don't pick calls,they will ask you to email ,I did yet there response is bad.
Onthemarket you need to do something about this.
2025年7月28日
自発的なレビュー
OnTheMarket からの回答
Hi Monsurat, many thanks for leaving this review and letting us know about the trouble you've had with this company. Unfortunately we are not able to keep on top of each of our agents so we do appreciate being told about negative experiences. I will pass this on to our support team so that they can raise these issues. Many thanks again and apologies for the negative experience. All the best, the OTM team
The customer service is five star
The customer service is five star. Joe Dockerty who is our Business Development Consultant is a breath of fresh air.
2025年8月1日
OnTheMarket からの回答
Hi Ornella, thank you so much for your review, we're so pleased to hear about your experience and will make sure to pass it on to Joe. He'll be thrilled! Do let him and the team know if you need any further support. All the best, OTM.
They wildly undervalued my house
The valuation they gave for my house was nearly 30% below local estates.
2025年7月25日
自発的なレビュー
OnTheMarket からの回答
Hi Daniel, thanks for the feedback. We're sorry to hear you weren't happy with the results of your online valuation. The price given is an estimate based on the information provided. We'd always recommend you speak to an expert local agent to get a more precise valuation should you wish to sell. They will be able to take into account things like your local market and any changes that have been made to the property like extensions or renovations. Thanks again for the feedback and all the best.
Don't Bother Total Joke
Don't bother. Trying to get a correct valuation via their website is a joke and hugely undervalues properties. Doesn't even ask or give you the ability to enter property details correctly 🙄
2025年7月5日
自発的なレビュー
OnTheMarket からの回答
Hi there, thanks for the feedback. We're sorry to hear you weren't happy with the results of your online valuation. The price given is an estimate based on the information provided. We'd always recommend you speak to an expert local agent to get a more precise valuation should you wish to sell. They will be able to take into account things like your local market and any changes that have been made to the property like extensions or renovations. Thanks again for the feedback and all the best.
Friendly and professional service
Friendly and professional service. Understood our vision and aims as a business. Would highly recommend them.
2025年7月2日
OnTheMarket からの回答
Hi Kam, many thanks for the review, we always love hearing what we've done well. Please do let the team know if there is anything we can help with! All the best, OTM.
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