My solicitor Sana clearly didnt have any experience in the field shes working in. I felt sorry for her, out of her depth and stressed. Agree with the other review of her being poor at her job
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... もっと見る
企業が回答しました
Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... もっと見る
企業が回答しました
Hello, I've been a client of Optimal Solicitors for over two years. After an accident and complicated surgery, their lawyers are representing me and fighting to obtain compensation for me. Althoug... もっと見る
企業情報
当該企業による記述
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
連絡先
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, 英国
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
4.1
ほぼ満足
1266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Selling.
I dealt with Natalie for the sale of my property. She was great throughout the whole process! Always helpful and responded to calls and emails quickly. Would highly recommend her to friends and family! Thank you again!
2023年10月25日
Optimal Solicitors からの回答
Hi Jodie, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Natalie in our conveyancing team. Many thanks
Excellent from start to finish
Great working with Caroline and Nafeesa. I had a short window as I'd been transferred from another solicitor and she was very efficient in getting the deal done. Thank you so much for all your help. Definitely recommend their services.
2023年10月23日
Optimal Solicitors からの回答
Hi Nigel, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by both Caroline and Nafeesa in our conveyancing team. Many thanks
Good communication and work hard
Have used several times - they work hard, respond in good time and are pretty hard to beat on price. We had Natalie M and she is lovely.
2023年10月12日
Optimal Solicitors からの回答
Hi Natalie, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Natalie in our conveyancing team. Many thanks
Fast and best !
Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończyło. POLECAM wszystkim i dziękuję jeszcze raz za pomoc. Pozdrawiam.
2023年10月9日
Optimal Solicitors からの回答
Witamy Karol, dziękujemy za pozostawienie pozytywnej recenzji. Cieszymy się, ze byli Państwo zadowoleni z naszych usług. Pozdrawiamy!
very unhappy
unfortunetly i am not happy about the servic i rcive this time .
Firstly the communication was very poor and difficult , when i was calling no on would pick up the phone .
No one would respond to mme emails as well even thou i did send a lot.
The was even one time a call booked for a specifick day and time and no on bothered to call on that day witch cosed me thouther to lous time as need a translator .
The second this is the amound of money for me compensation was pitfoul not speakeg abou tthe amound you tok form it .
Unfortunetly i will never recomend your company to anyon as the comunication is poor , the time it toooks to sort it out and then the compensation .
2023年10月9日
Optimal Solicitors からの回答
Dear Barbara
Thank you for taking the team to leave a review.
We are sorry you were not happy with the service. It would appear your not happy with the level of compensation received nor the amount we charged for dealing with the matter for you.
We refer you to our terms of engagement, including costs, which you signed and agreed at the outset. You therefore had full knowledge of the amount payable from your initial engagement with us.
if you do wish to discuss the outcome of your claim further, please do not hesitate to contact us.
Optimal Solicitors からの回答
Hi Craig, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our Family team. Many thanks
Friendly staff and very helpful
2023年9月27日
Optimal Solicitors からの回答
Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Vicky Sumner is the one you need @ Optimal
Vicky Sumner at optimal was amazing. She was my case handler and managed to get me exchanged within 28 days!!! From the off, with our first introduction, she was clear and approachable. Things got done, reassured me, had a positive mind frame and had great knowledge on the whole process. My property had a very tight exchange deadline within 28 days and we beat that with days to spare. Trust Vicky!
2023年8月31日
Optimal Solicitors からの回答
Hi Ahmed, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky in our conveyancing team. Many thanks
Vicky Sumner and Optimal Solicitors…
Vicky Sumner and Optimal Solicitors have been very approachable, helpful and professional. Vicky made sure we were informed and updated at all times throughout the process of our case. Can't thank them enough for their care and dedication. Would highly recommend their service.
2023年9月29日
自発的なレビュー
Optimal Solicitors からの回答
Hi Elena, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky in our conveyancing team. Many thanks
mortgage repayment
I had to chase Target the help to buy scheme and resend e mails of documents, all along it was me who chased were theprocess was and left me feeling no confidence with the solicitor
2023年10月2日
Optimal Solicitors からの回答
Hi Stuart, thank you for taking time to leave feedback. We have looked into the matter and we would like to clarify that we did not leave you to chase up help to buy during the process. When dealing with the redemption of any help to buy equity loan, the customer does need to instigate the initial contact with help to buy which then results in the redemption statement being sent to us. Prior to completion, we also require an authority to complete from help to buy, which we requested. We in fact sent an email to you to advise this has been submitted and chased up, whilst also advising you that you may wish to call help to buy to help expedite them providing us with the authority to complete. To be clear, this was not us refusing to do the job, but from years of experience working with help to buy and other organizations, we know on occasion that a call from an actual customer can help speed up matters, as opposed to simply being chased from the solicitor. We are pleased that we did manage to complete your transaction despite your completion preferences changing from your initial instructions to us.
Hopefully this provides you and other readers with a more realistic explanation as to how this progressed.
The service was amazing and the…
The service was amazing and the solicitor explained everything really well
2023年9月28日
Optimal Solicitors からの回答
Hi Mr Javed, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
The professionalism from Matt Moss was…
The professionalism from Matt Moss was incredible. Always communicating to me when new information came to his desk about My case he was sincere about my case and I was very impressed by his work ethic and integrity relating to my case. Matt moss and his team are a credit to his company and his trade. I would recommend Matt and his team to my friends and family in a time of need. Thank you very much for help and guidance through this matter Matt
2023年10月5日
自発的なレビュー
Optimal Solicitors からの回答
Good Afternoon, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Matt. Many thanks
Optimal Solicitors からの回答
Hi Mr Phillips, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team and that they also superseded your expectations. Many thanks
Highly recommend
2023年10月4日
Optimal Solicitors からの回答
Hi Agata, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
I highly recommend Optimal Solicitors
Professional and friendly approach to the client. They provide advice and assistance at every step. If necessary, service in another language (Polish).
Special thanks to: Usha from
Serious Injury Department, Marie and Natalia
2023年9月29日
Optimal Solicitors からの回答
Hi Michal, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Usha and the team in our personal injury team. Many thanks
Great team
Been working with Vicky and Nafeesa and they've been nothing but helpful to me in buying my home.
Very informative, quick to action and accomodating to the quick timescale i had.
2023年9月29日
自発的なレビュー
Optimal Solicitors からの回答
Hi Nigel, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by both Vicky and Nafeesa in our conveyancing team. Many thanks
I highly recommend Optimal Solicitors
I highly recommend Optimal Solicitors, very professional and always updated the developments. Thank you very much
2023年9月28日
自発的なレビュー
Optimal Solicitors からの回答
Hi Arun, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by us. Many thanks
very helpful
2023年8月1日
Optimal Solicitors からの回答
Hi Kevin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
I would recomend them
This comany offers a prompt and meticulous service.
I loved the fact that they are willing to explain technical legal documents in plain english.
I would recomend them.
2023年9月26日
自発的なレビュー
Optimal Solicitors からの回答
Hi Sylwia, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided. Many thanks
I can recommend the company with full…
I can recommend the company with full professionalism, some matters require time and patience, also on the part of the clients, I can't say anything bad about the team, my case took almost two years but was completed with a positive outcome
2023年9月26日
Optimal Solicitors からの回答
Hi Lukasz, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
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