I would like to thank Jemma for all her help and support throughout the entire process, from arranging and assisting with property viewings right up until I moved in. She was always friendly, responsi... もっと見る
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Oyster provided an honest appraisal for marketing the property for a quick sale that I had requested. A buyer for the house was found within a week of marketing. The oyster team kept me abreast of... もっと見る
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I have worked with Oyester Properties for a number of years and they have always been very helpful in managing my properties. Specially credit goes to Minal. Recently sold o e of the property and my... もっと見る
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Worst service .am a new tenant i got a property without proper cleaning like main door latches were broken (anytime anyone can enter ),balcony is not cleaned its stinking,kitchen cupboard are broken... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Oyster Properties is a family owned independent Real Estate Company with a young and dynamic team offering new ideas and a fresh approach to selling or letting your property. Ingrained in all Oyster Properties’ employees is our commitment to first class customer service and complete professionalism. We are members of The Property Ombudsman Scheme so our integrity and your best interests are guaranteed at all times. We’re extremely proud of our client retention rate. We know we’ve done a great job when clients come back to us when it’s time to move again. We’re also over the moon that so many of our buyers choose us to sell their homes next time they move. Our reputation depends on providing a service our clients are happy to recommend so not only do we exceed expectations in customer service, we offer great value for money and help clients achieve their financial goals. Why not find out for yourselves why Oyster Properties is the estate agency of choice for so many happy clients and customers? With the combined experience of over 20 years in the property industry, we make every effort to offer complete property solutions to suit your needs and a wide range of services to the highest standard of excellence. Why don't you give us a call on 0208 951 5558 or visit our offices for a friendly and informal chat where we will be more than happy to discuss your property requirements.
連絡先
845 Honeypot Lane, Stanmore, HA7 1Ar, London, 英国
- 0208 951 5558
- pp@oyster-properties.co.uk
- oyster-properties.co.uk
4.0
ほぼ満足
87件のレビュー
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ネガティブなレビューの 80％に回答しています
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I would like to thank Jemma for all her…
I would like to thank Jemma for all her help and support throughout the entire process, from arranging and assisting with property viewings right up until I moved in. She was always friendly, responsive, and willing to help with any questions I had. Her professionalism and helpfulness made everything much smoother and less stressful. I would highly recommend Jemma to anyone looking for excellent service and support.
2026年6月2日
自発的なレビュー
Mehul@oyster was a superstar
Oyster provided an honest appraisal for marketing the property for a quick sale that I had requested. A buyer for the house was found within a week of marketing. The oyster team kept me abreast of the conveyancing at regular intervals. Any queries were quickly communicated to me and I was able to answer straight away, better than waiting for solicitors to talk to each other!
The sales team were great throughout the process but I have to thank Mehul in particular for keeping the buyers calm, engaged and patient.
I would highly recommend selling with oyster again!
2026年5月11日
自発的なレビュー
Oyster Properties からの回答
Dear Paresh,
Thank you for your wonderful review and for trusting Oyster with the sale of your property.
We are delighted that we were able to secure a buyer within a week and support you throughout the conveyancing process with regular updates and clear communication. Providing a smooth and stress-free experience is always our goal, so it's great to hear that our proactive approach made a positive difference.
A special thank you for your kind words about Mehul. We will be sure to pass on your feedback to him and the rest of the sales team. Keeping all parties informed, engaged, and confident throughout the process is something we take great pride in.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Oyster Properties Team
Mehul
Mehul, was very helpful and was updating and corresponding with my solicitors on the purchase of my property, I would highly recommend
Oyster Properties.
2026年5月6日
自発的なレビュー
Oyster Properties からの回答
Dera Jay,
Thank you very much for your kind feedback and recommendation.
We are delighted to hear that Mehul was able to support you throughout the purchase process and maintain clear communication with your solicitors. Providing a smooth and well-coordinated experience for our clients is always our priority.
Your appreciation means a lot to both Mehul and the entire Oyster Properties team. Thank you once again for placing your trust in us, and we look forward to assisting you again in the future.
Warm regards,
Oyster Properties Team
Had a fantastic experience
I have worked with Oyester Properties for a number of years and they have always been very helpful in managing my properties. Specially credit goes to Minal. Recently sold o e of the property and my experience with Mehul was great. He kept us up to date on all sales progress and was able to offer advice on other matters too. Big thank you to whole oyester Properties dedicated team.
2026年4月30日
自発的なレビュー
Oyster Properties からの回答
Dear Nita,
Thank you so much for your kind words and continued trust in Oyster Properties over the years.
We truly appreciate your support and are delighted to hear about your positive experience with both Minal and Mehul. We will make sure your appreciation is shared with them and the entire team.
It was our pleasure assisting you with both the management and sale of your property, and we’re glad Mehul was able to keep you well informed throughout the process.
Thank you once again for your recommendation and for being a valued client of Oyster Properties. We look forward to assisting you again in the future.
Warm regards,
Oyster Properties Team
Brilliant Estate Agents
Amazing service from Manesh and the team. Kept us up to date on all matters and pushed the property through extremely efficiently.
2026年4月17日
自発的なレビュー
Oyster Properties からの回答
Dear Jay,
Thank you for your kind feedback!
We’re really pleased to hear that Manesh and the team kept you well informed and ensured everything progressed efficiently. Providing a smooth and well-communicated experience is very important to us.
We truly appreciate your support and are always here if you need any assistance in the future.
Kind regards,
Oyster Properties Team
Had a great experience with Osyter
We were really lucky to have Manesh as our agent. He made the process a lot easier. He was kind, easy to communicate with, and consistently helpful along the way.
2026年4月15日
自発的なレビュー
Oyster Properties からの回答
Dear Hossam,
Thank you so much for your kind feedback!
We’re delighted to hear that Manesh made the process easier for you and that you found him kind, approachable, and helpful throughout. That’s exactly the level of service we aim to provide.
We truly appreciate your support and are always here if you need any assistance in the future.
Kind regards,
Oyster Properties Team
Buying Experience
We are in the process of buying a property and so far our experience is very good. Mehul is helping us in this whole process. He very polite, professional, very responsive, informative and transparent. He has provided us all the necessary information for the whole process at the beginning of our journey, that has helped us a lot in terms of planning, gathering information/documents to make the journey stress free. All the other team members are also very helpful and responsive.
2026年2月23日
自発的なレビュー
Oyster Properties からの回答
Dear T R,
Thank you so much for your wonderful 5-star review! We are proud to hear that your experience so far has been very positive and that Mehul has been able to support you throughout your property purchase journey. His professionalism, transparency, and clear communication are qualities we truly value, and it’s great to know his guidance has helped make the process more organised and stress-free.
We also appreciate your kind words about the wider team — it means a lot to us. Wishing you all the best as you continue your journey and thank you for choosing Oyster Properties!
Best regards,
The Oyster Properties Team
Worst response ever
I would like to share feedback regarding my recent interaction with one of your colleagues Mehul.
During my call, I introduced myself as a portfolio landlord and reached out for assistance regarding a matter related to my property. However, I was informed by the colleague that he has been moved to a different department and therefore asked me to contact the maintenance team directly instead of assisting or guiding me further.
While I understand that departmental changes happen, the response felt dismissive and did not provide any meaningful assistance or direction to resolve the issue. As a landlord managing multiple properties, I expect a certain level of support and professionalism when reaching out.
I hope this feedback can be taken constructively to ensure that customers are provided with clearer guidance or proper handover when responsibilities change between departments.
2026年1月6日
自発的なレビュー
Our service from Oyster Properties was first class
Our service from Oyster Properties was first class. Manesh was on hand to answer all our questions as most importantly patient with us. Amazing. Would definitely recommend.
2025年11月17日
自発的なレビュー
Oyster Properties からの回答
Dear Thecklitsa Archeou,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found the service from Oyster Properties to be first class. Manesh will be especially pleased to know that his support, patience, and responsiveness made such a positive difference to your experience.
We truly appreciate your recommendation and your kind words. It was a pleasure assisting you, and if you ever need anything in the future, we’re always here to help.
Best wishes,
The Oyster Properties Team
We had a very positive experience with…
We had a very positive experience with Mehul as our estate agent. From the property viewing to all compliance-related matters, everything was handled very professionally and smoothly. Mehul was extremely helpful, well-informed, and always clear in his communication. The entire process was well organised and stress-free. Highly appreciate his support and would definitely recommend him to anyone looking for a reliable and efficient estate agent.
2026年1月28日
自発的なレビュー
Oyster Properties からの回答
Dear le fourteen,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had such a positive and stress-free experience working with Mehul. His professionalism, clear communication, and thorough approach from viewings through to compliance are qualities we truly value.
Mehul will be very pleased to know his support was so appreciated. Thank you for your kind recommendation and for choosing Oyster Properties!
Best regards,
The Oyster Properties Team
Highly Recommend
Manesh has sold two properties for us now. He has been completely professional and very helpful in all aspects regarding sales. I would highly recommend.
2026年1月6日
自発的なレビュー
Oyster Properties からの回答
Dear Mrs Jackson Jackson,
Thank you so much for your thoughtful 5-star review! We are beyond grateful to hear that Manesh has successfully sold two properties for you and consistently provided professional, reliable, and helpful support throughout the sales process. He will be delighted to know that his efforts have been so appreciated.
Thank you for your continued trust and your recommendation — it truly means a great deal to us.
Warm regards,
The Oyster Properties Team
Fantastic
I had a fantastic experience with Oyster Properties. Their team was professional, responsive, and genuinely cared about making the process smooth from start to finish. Communication was clear, questions were answered quickly, and everything was handled with attention to detail. It’s rare to find a property company that combines efficiency with a personal touch like the staff here does. I highly recommend them to anyone looking for a reliable and trustworthy team.
2025年12月18日
自発的なレビュー
Oyster Properties からの回答
Dear Aryan Modi,
Thank you so much for your fantastic 5-star review!
At Oyster Properties, we aim to provide clear communication, prompt responses, and a personal touch, alongside efficient service. Delivering exceptional service to our customers is at the heart of what we do.
We are truly delighted to hear that you had such a positive experience with us—it’s wonderful to know that our efforts stood out to you.
We sincerely appreciate your kind words and recommendation. Thank you for trusting Oyster Properties—it means a great deal to our team!
Best regards,
The Oyster Properties Team
I’ve had a very positive experience…
I’ve had a very positive experience with Oyster Properties. Their team is professional, knowledgeable, and extremely proactive in managing every aspect of the tenancy. Communication has always been clear and timely, and they consistently provide practical advice based on current market conditions and legislation. They handle compliance, renewals, rent reviews, and maintenance issues thoroughly, which gives real peace of mind. Any issues are dealt with efficiently and with a clear explanation of next steps, making the whole process smooth and stress-free.
I would highly recommend Oyster Properties to anyone looking for a reliable and professional managing agent.
2025年12月16日
自発的なレビュー
Oyster Properties からの回答
Dear Ria Jane Remedios,
Thank you so much for your detailed and thoughtful 5-star review!
Your kind words truly mean a great deal to us, and we are delighted to know that you have had such a positive experience with Oyster Properties.
Providing proactive management, clear communication, and up-to-date advice is at the heart of what we do, so it is wonderful to hear that this has given you peace of mind. We are especially pleased that our handling of compliance, renewals, rent reviews, and maintenance has made the process smooth and stress-free for you.
Your recommendation means a great deal to us, and we sincerely appreciate the trust you have placed in our team.
Once again thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
Kavya was our agent showing us around…
Kavya was our agent showing us around and he was very informative. Open to what we said and wasn’t trying to be deceptive when things were flagged. Appreciated his honesty. Great experience
2025年12月15日
自発的なレビュー
Oyster Properties からの回答
Dear Sindi,
Many thanks for your 5-star review!
We are really happy to hear that Kavya provided an informative and honest viewing experience. We really value transparency, and it’s great to know that his openness and professionalism made a positive impression.
Thank you for sharing your experience — we truly appreciate your feedback!
Best regards,
The Oyster Properties Team
I had experience with this renting…
I had experience with this renting agent. They are truly trustworthy, helpful, and incredibly responsive. Whenever I had a question or needed support, they replied quickly and made the whole process smooth and stress-free. They were also very reliable and helped me find and change into a new placd that fit my needs perfectly. I really appreciate their professionalism and support—highly recommended!
2025年12月10日
自発的なレビュー
Oyster Properties からの回答
Dear Shamaa Hassan,
Thank you so much for your wonderful 5-star review! We are delighted to hear that your renting experience with us was smooth, stress-free, and positive. Providing quick responses, reliable support, and professional service is very important to us, and it’s great to know we met your expectations.
We truly appreciate your trust and your recommendation, and we are so pleased we could help you find a new place that suited your needs perfectly. Thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
Excellent Service from Het Patel and Gemma
Oyster Properties is a trustworthy and reliable agency. I had a great experience with Het Patel during the house viewing. He was very helpful and explained everything clearly, guiding us through all the important information we needed to know. He is polite, respectful, and has a very supportive nature. Het demonstrated outstanding dedication to his work. he resolved issues promptly and always returned my calls, even if he missed them initially. His professionalism and sense of responsibility truly stood out, and I sincerely appreciate his excellent service.
I had another great experience with Gemma, who is very proactive and an excellent communicator. She managed the tenancy agreement process for my property efficiently and professionally. During that time, I contacted her several times, and she always answered my calls promptly, responding politely and appropriately each time. Her clear communication and supportive attitude helped me complete my documentation on time. Overall, it was an outstanding experience with Gemma and the entire Oyster Properties team.
Thank you
2025年10月17日
自発的なレビュー
Oyster Properties からの回答
Dear Rakesh Prajapati,
Thank you so much for your detailed and wonderful 5-star review! We are truly grateful for your kind words and are delighted to hear about your positive experiences with Oyster Properties.
Het will be very pleased to know that his dedication, responsiveness, and supportive approach made your viewing experience clear and stress-free. His professionalism and commitment to clients are qualities we greatly value.
We are also thrilled to hear such positive feedback about Gemma. Her proactive approach, clear communication, and efficiency during the tenancy agreement process are something we’re very proud of, and it’s great to know she helped make everything run smoothly for you.
Thank you again for your trust and appreciation of the entire team. Your recommendation means a great deal to us!
Thank you for the 5-star rating, Rajesh!
We truly appreciate you taking the time to review Oyster Properties. It’s been a pleasure assisting you, and we are always here whenever you need us in the future.
Best regards,
The Oyster Properties Team
Extremely Unprofessional and…
Extremely Unprofessional and Disrespectful Service
I had a property viewing scheduled for 12:10 PM. At 12:01 PM, just nine minutes before the appointment, I received a message saying the viewing was cancelled because the landlord had given the agent the wrong keys.
What makes this even worse is that I was already standing in front of the property for several minutes, and no one showed up or even tried to enter the house. When I asked what happened, I was told the agent had been there at 11:30 AM but for some reason, they waited over 30 minutes to let me know that the viewing would not happen.
This is completely unacceptable and shows a total lack of professionalism, communication, and respect for people’s time. Mistakes can happen, but informing your clients promptly is the minimum standard in this industry.
After this experience, I absolutely do not recommend this agency. If they can’t handle something as simple as a scheduled viewing properly, I would not trust them with anything more important.
2025年10月6日
自発的なレビュー
Oyster Properties からの回答
Dear Georgeta-Mihaela Gaman,
We are very sorry for the inconvenience and frustration caused by the cancellation of your viewing. We completely understand how disappointing this must have been, especially as you had already arrived at the property. This is not the level of service we aim to provide.
While mistakes can occasionally occur, we agree that communication should have been handled much better in this instance. Your feedback has been shared with the team so we can review what went wrong and ensure clearer and more timely communication moving forward.
We appreciate you bringing this to our attention and sincerely apologize for the impact this had on your experience.
Kind regards,
The Oyster Properties Team
Really BAD service
Really BAD service. No one picks up the phone and all they want you to do is respond to a watsap text messaging system that does not reply often. No one calls you back this is the worst agency I’ve ever been involved with. I have been wondering if this is a legit company. Stay away!!!
2025年9月1日
自発的なレビュー
Oyster Properties からの回答
Dear Linda Brown,
First and foremost, please accept our sincere apologies for the frustrating experience you have encountered. Your feedback is extremely important to us, and we want to assure you that we take these matters very seriously.
Following our investigation, my colleague Gemma responded to your offer yesterday and, regrettably, advised that the landlord personally reviews all tenant profiles. Unfortunately, the landlord has since chosen to proceed with another prospective tenant for the property.
We are a legitimate business that values our customers, and in this instance, we clearly fell short of the high standards we set for ourselves. Your experience is not reflective of the service we strive to provide, and we are committed to doing better going forward.
Thank you once again for bringing this to our attention. We sincerely hope for the opportunity to restore your trust.
Kind regards,
The Oyster Properties Team
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