Mobius レビュー 

Great app got paid really fast

Mobius is gaslighting and dosent want to credit money into my account for quests ive in a game completed. Ive contacted support and they told me they would look into it deeply. But as I sadly expected, I got the same word for word, which in my opinion, "AI" response saying that "approved my cash out." I wasn't even writing a ticket about problems cashing out. I wanted Mobius to pay me and credit 290.07 dollars into my account, but no, of course they wouldn't due to them ultimately gaslighting me. Overall, I contacted them 3 times in total and they closed each of my 3 tickets saying it was resolved even though it wasn't!!!

Every time I try to cashout it takes 4 days to be approved. But then Everytime I try to claim the money it says it needs to be approved again and it takes days for that to happen. And then yesterday the support agent told me that my account is limited access because they thought there was fraudulent activity on my account. When I literally just got the phone the day before I created the account. I'm so pissed and I still have $45 on there they won't let me get. And I've verified myself with my ID and selfie and still dealing with this!!

This company makes it as hard as possible to redeem! No one has a week and half sometimes to play wait indefinitely as sometimes what lead people to these sites is desperation! Second redeem going on 3 weeks now still pending review for $35 redeem indefinitely as it's long past the possible 15 day at most mark and getting in touch with any resemblance of customer service is impossible as there is next to non other than an automated bot chat! 2/10 stars if could as I did get the initial $10 redeem eventually!

I had a payout pending for weeks, had to open a support ticket that took going through hoops to open because it first leads you to a AI chat bot, and then they had me attempt to verify with my face and ID which I did. However, it claimed my account was suspicious and banned my account. This app is an complete scam and I have spent many hours playing for absolutely 0 payout. Beware of this app.

April 13 2026 Edit: I have been in contact with your email support with the email for my account, and signed with the same name as this review. The support team there says there is no way to unban my account and simply says they can attempt to reset the verification if I think that will do anything. You are correct this is a horrible situation and it is ridiculous that you operate your app this way.

5 star for mobius from me...I waited 30 days for payment but it was my bad I did not follow up with an email...bc I was so frustrated with Richie games ( who does not pay )..sent an email and next day they replied explain how they are a very small company with thousands of emails and payment to go through...apologized and instantly sent me my payment ..I completely understand where they are coming from.
5 star for mobius
Thanks for the instant payment

Same problems here as everyone else, first cash out got approved on time, but then my second cash out for 35$ has been saying still waiting for approval for way longer than the original countdown approval date. If my cash out gets approved soon I will change my review to 5 stars, but as of now it's 1 star!

I keep trying to verify myself to cash out it will not let me everytime it keeps saying error

I would strongly advise anyone to stay far away from Mobius Gaming. This has been one of the most frustrating and unfair experiences I’ve had with any app, especially one that involves spending real money.
My account was suddenly banned for “accessing from a non-supported country” — which makes absolutely no sense because I live in the United States, and the app itself clearly states it is intended for U.S. users. I have not traveled, used any VPN, or done anything that would justify this claim.
What makes this even worse is the timing: this happened after I had already spent money in the app, which feels extremely suspicious and honestly predatory.
When I reached out for help, the experience somehow got even worse:
Their in-app AI support admitted the situation didn’t make sense and said they would escalate it with a ticket.
But their email support completely contradicted that, insisting I was not in the U.S. and refusing to do anything about it — no investigation, no fix, and no compensation.
So basically, one side of their support acknowledges the issue, while the other shuts you down with a copy-paste response and leaves you stuck.
This is unacceptable for any company handling user accounts and money. There’s no accountability, no consistency, and no real support when something goes wrong.
Between the false ban, the loss of money, and the completely useless customer service, this app feels like a scam disguised as a rewards platform.
Save your time and your money — do not use this app.

Just because I had a game downloaded it banned me for suspicious activity and said I had to lose my rewards and start over!!! That's a bunch of crap!!!

It just a waste of time you play for hours to make it to cash out you wait 5 days just for it to be reviewed and then it's say waiting for approval. You filed a ticket and still nothing.

I would give this company a zero or a negative rating if at all possible. The customer.service is not up to par with what they are trying to sale. I say sale but I mean that in a street hustler saying a piece of fake jewelry type of way, meaning they are liars and will make you work hard completing quests they never intend to pay you for. They will find some terms of service line to pretend you are doing something fraudulent or malicious as soon as you reach the redemption threshold and attempt to redeem what should be rightfully yours.

There are lots of legit play for pay apps out there but this is not one of them, so you should avoid wasting your time and energy with this pathetic attempt at a real app. Literally any other app is worth trying, save yourselves now, Uninstall their imposter app and move on .

I have been waiting for my cashout for 37 days. It still says waiting for approval. Two support tickets have been submitted and the only reply I received on either was "we'll have the finance department look into it." That was three weeks ago and not a word from them since. The support bot suggested submitting a third ticket and when I agreed the support bot stopped working. Now all I get is "I'm sorry, I have encountered an error. Please try again." I have enough earnings for a second cashout but I can't submit it until they fix the first one. This is very disappointing.
UPDATE: After 40 days I have finally received my cashout. It took a long time but they did finally correct the situation so I will give them a second chance. I have submitted a second request which the app says I should get within 5 days. If they have sorted their issues and pay this second cashout on time I will update this review and my rating. This could be a very good app if they can overcome the long waits.
UPDATE 2: It seems the 5 days was only the initial waiting period which they have increased from the 1 day that it used to be. So it is now a 5 day wait before the cashout is even sent to be reviewed even though it clearly states that you should get your money at the end of those 5 days. I really don't understand how they thought that would solve their problem. With that 5 day waiting period and the 6 days this cashout out has been waiting for approval I am now up to 11 days and counting waiting on this second cashout. It really is a shame. They just added a bunch of new games that I would love to try out and earn some rewards for, but I just can't bring myself to do it knowing I will have to wait such a long time to get paid. I had hope after they finally took care of the first cashout, but it's right back to the same long wait.

My first claim took forever now my second claim is taking even longer.. its been months.. still nothing

Quick to cash out, but to be able to receive your cashout is slower than molasses in the winter. Only complaint I got really. Waiting up to 16 f'in days

Too many delayed payouts.

I would like to revise my review apparently the CO is legit and I am going to get paid, and I'm going to change my stars to 5 for responding to me

Terrible support.

It has been 2 weeks and I am still waiting for approval for my rewards. After 25 minutes messing with terrible AI support, I was finally able to open a ticket,it's been 4 days since I opened a new ticket and still have not received a reply nor my cash rewards. I also have over a dozen quests that have not been given credit for after spending money to make sure they were completed in time. I am unable to cash out any more winnings until my "approval" for my last cash out comes through. I'm sure this review will not help matters either but it needs to be heard.

I built up $300 credit in my account after spending over $250. Once I hit $75 cash out it has been pending two months. Now if I enter ticket it's auto closed.

At first this seemed like a good app but as soon as you reach the 45 cash out good luck receiving it. Support does not answer and just closes tickets and leave your 45 dollars pending. Don't waste time spending any money because you can earn pass the 20 dollar cash out.