We have used this company for around 18 months or so and have found them to be incredibly helpful. Calls are answered promptly and politely and in line with our requirements, and we would not hesitate... もっと見る
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We have used this company for around 18 months or so and have found them to be incredibly helpful. Calls are answered promptly and politely and in line with our requirements, and we would not hesitate... もっと見る
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Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with. If you're reading thi... もっと見る
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Having used them for many years now, i can highly recommend them to anyone. The service is outstanding and they actually make changes based on feedback. The product and service is great and makes the... もっと見る
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Always been very happy with the service I received from Pocket Receptionist. Will highly recommend them as a service partner for your business.
企業が回答しました
当該企業による記述
We’re committed to delivering you the highest service level and guarantee every call we take for you.
Sea Lake Road, NR32 3LQ, Lowestoft, 英国
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Pocket Receptionist has been great for managing my overflow calls. They're super reliable and always answer my calls promptly and politely. The team fits right in with my business and sounds like they are part of the company. I highly recommend Pocket Receptionist.

Pocket Receptionist からの回答
We've had a really excellent experience with Pock Receptionist. It was quick and easy to get going, they have useful tools we can use for keeping on top of calls, and we've only had good feedback from our customers.

Pocket Receptionist からの回答
the app is very useful - very happy with the service - easy to use, have recommended to many other estate agents.

Pocket Receptionist からの回答
Excellent service. I was recently let down by a different company and was in a panic but these guys were really quick to understand my needs an get me set up.

Pocket Receptionist からの回答
I have been constantly overcharged, it has been a struggle getting my overpayments back, they do not refund but credit the overcharges in the next bill which is not legally right. Also, they do not follow instructions and have to constantly remind them or complain.

Pocket Receptionist からの回答
We use Pocket receptionist and we find their service top rate. We're a new start business and are in and out of the office all day. Rather than employing someone to sit in and take calls all day these guys do it for us. Money and time saver, would highly recommend.

Pocket Receptionist からの回答
Very professional set up and very good value for the service they provide.

Pocket Receptionist からの回答
I have found Pocket Receptionist invaluable for handling daily calls for our law business and taking a lot of the weight from our shoulders, allowing the lawyers here to focus on the necessary. The monthly bills are not too high either!

Pocket Receptionist からの回答
Probably one of the best investments we have made in our nine years of trading and i would recommend this service to organisation, large or small. It just takes the hassle out of managing inbound calls.

Pocket Receptionist からの回答
Used this company to try manage our large call volume - form the day we set up and went live customers would call and get disconnected this was not just a few calls every call that was passed over to them would get disconnected accounts team are very unprofessional and try their best to get money from you. Our company will be taking legal action in court against this company.

Pocket Receptionist からの回答
I have used this company for some years now and have found them to offer an outstanding service for medical reception work. I would whole heartedly recommend them for consistently being excellent for over 5 years

Pocket Receptionist からの回答
Pocket Receptionist has been a game-changer for our restaurant we have seen an instant increase in our bookings.
With a wide client base, many customers like to speak to someone on the phone and not just book online, older customers especially like to confirm their booking over a phone call.
The pocket reception set-up process was simple and quick, they were taking our bookings within an hour of onboarding. Since starting the service bookings have increased significantly, we were surprised as how many bookings we had been missing during the mornings, and at busy times. Not many people leave a message or call back when we miss a call. The receptionists at PR are lovely, so polite and friendly. Their pleasant demeanour has made a positive impression on our callers and created a great first impression. I’m so pleased with the service; my only regret is that I dint use them years ago.
Highly recommended!

Pocket Receptionist からの回答
Superb service I have been using form some years now. Highly recommended

Pocket Receptionist からの回答
Pocket receptionists are life savers. They handle all my calls and enable me to get on with my job. My business would survive without them.

Pocket Receptionist からの回答
Great friendly and efficient service. Helping my business grow and taking the stress out of bookings.

Pocket Receptionist からの回答
These guys are awesome. They take the calls so I can crack on with the job at hand, knowing that any new and existing clients are being dealt with in a friendly, professional and caring way. My clients always say how nice the ladies are and how they sound like they are a member of my team. The price is so low and competitive compared to the service iv received.
I have tried a lot of other answering services but these guys are the best iv found by a clear distance! Their app is also an amazing addition as it offers real-time call recording, the ability to leave feedback (which they always respond to), and the ability to download my invoices.
Thank you Pocket Receptionist, I don't know where I would be without you!!!

Pocket Receptionist からの回答
I absolutely love these guys. They take my calls, filter out the junk I don’t want and email messages direct to the right team member. Saves me so much time assigning out work and I can manage my days so much better 10/10 :)

Pocket Receptionist からの回答
Less issues than I have experienced with other call centres and they are faster to rectify mistakes. These are definitely guys are above average. The administrative side of the service could be improved by auto emailing invoices, instead of havng to guess when you've been invoiced and then searching for them in the log in area.

Pocket Receptionist からの回答
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