MiaÅem ukÅad w grze stoÅowej, który wedÅug tabeli wypÅat powinien daÄ konkretnÄ kasÄ, a rzeczywista wygrana byÅa niÅŒsza. ZgÅosiÅem, kazali zrobiÄ screeny, nagrania, cuda. Jakby zwykÅy gracz miaÅ to ws... ãã£ãšèŠã
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Nawet jak nie przegrywam duÅŒo, po kaÅŒdej sesji mam tu jakieÅ takie poczucie niesmaku. Reklamy, bonusy na siÅÄ, dociskanie mailem. W innych kasynach przegrywam podobnie, a jednak czujÄ, ÅŒe byÅo spoko.... ãã£ãšèŠã
Na stronie peÅno tekstów o âdbaÅoÅci o graczaâ, âbezpiecznej rozrywceâ i tym podobne. W praktyce wszystko krÄci siÄ wokóŠtego, ÅŒeby jak najwiÄcej wpÅaciÄ i jak najtrudniej wypÅaciÄ. Po rozmowach z su... ãã£ãšèŠã
Przy rejestracji i później przy wypÅacie zadawali tyle pytaÅ o dochody, pracÄ, źródÅo Årodków, ÅŒe czuÅem siÄ jak na przesÅuchaniu. Rozumiem przepisy, ale inni operatorzy potrafiÄ to zrobiÄ delikatniej... ãã£ãšèŠã
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I checked while my coffee went cold andâŠ
I checked while my coffee went cold and the limit button was tiny on mobile. It stayed that way after refresh, which made no sense.
On my old Samsung
On my old Samsung, Live Roulette tables appeared closed after midnight. I checked again later and the page still showed the same thing.
Cashier and terms gave two differentâŠ
Cashier and terms gave two different withdrawal minimums â not ideal.
Sophie ignored my ticket.
wednesday afternoon was when theâŠ
wednesday afternoon was when the problem started. The cashier button hid behind the keyboard on my small laptop. It was already my second coffee, so maybe I was impatient, but still. Not a disaster, just a very poor account experience.
After a small £126 test
After a small £126 test, the banner showed x25 but the active page showed x45. No warning, no clear status, just another page to refresh.
Queue sat at position 6 until chatâŠ
Queue sat at position 6 until chat reset.
I checked before bed and chat closedâŠ
I checked before bed and chat closed while I was typing the amount. It stayed that way after refresh, which made no sense.
My £50 weekly limit did not stop MondayâŠ
My £50 weekly limit did not stop Monday deposit.
app took deposit
app took deposit, then kicked me to login â what a joke.
free spins vanished when I reopened BigâŠ
free spins vanished when I reopened Big Bass Bonanza on mobile.
I was not trying to do anythingâŠ
I was not trying to do anything complicated. The banner showed x25 but the active page showed x45.
Then Mia from message centre sent a reply about something else.
The whole thing felt messy rather than just slow â what a joke.
on my older iPad
on my older iPad, the minimum changed from £20 to £50. I checked again later and the page still showed the same thing
halfway through the session
halfway through the session, my £31 Trustly withdrawal changed from pending to review... I checked again later and the page still showed the same thing.
I started with a small £68 test afterâŠ
I started with a small £68 test after the school run. Recently played forgot the slot after login. It was already my second coffee, so maybe I was impatient, but still. By the evening I had more screenshots than answers.
The annoying part was time-out could beâŠ
The annoying part was time-out could be cancelled straight away. I asked support and got a copied FAQ â what a joke.
Date filter put Sunday spending underâŠ
Date filter put Sunday spending under Monday.
Oliver from message centre answered KYCâŠ
Oliver from message centre answered KYC with password instructions
Favourites saved on desktop
Favourites saved on desktop, vanished on my phone
I started with a small £38 test whileâŠ
I started with a small £38 test while my coffee went cold.
A small session created two support issues. It was already my second coffee, so maybe I was impatient, but still. case 8206 stayed open with no useful update.
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