Queue-it レビュー 116

Joined the queue and waited as numbers and time counted down then their system failed to redirect me to the website - and put me to the back of the queue. Not fit for purpose. Failed to get the tickets I wanted.

For the first time I was near the head of the queue for Newcastle united tickets (769) On site in10 mins, picked seat, went to pay, system failed, put back in queue 12564!!!. No chance of ticket, complained to NUFC no response. What is going on????

Definitely a scam site. The queue broke during a badge sale for san diego comic con and sent me to the back of the line after being at the front and kept me there until the event ended. When contacting support I received a copy/pasted message about how they're not responsible for anything (apparently including whether or not the queue system actually does its job) and ignored my attempts to get it resolved.

So zero customer support, zero reliability, zero willingness to actually provide a working product. If there was an option for zero stars I would use it.

EDIT: Got a message from Trustpilot, rather than actually address the issue, Queue-it tried to get them to take down my review by claiming it wasn't a real experience in the hopes I wouldn't notice when Trustpilot asked me for verification. I've since sent screenshots of our interactions as well as my experience with their system to Trustpilot and I hope they put up a warning. Queue-it should definitely not be used by any reputable company under any circumstances

Seems like a scam. Trying to buy tickets to a small local community theatre event, that is hosting multiple small shows with the first still multiple months away.

Apparently there’s 20,000 people in front of me trying to buy this specific date of the show, and there’ll be a minimum of an hour wait for the website to serve (?) all these customs in the virtual line before we’re able to try purchase our own tickets.

Terrible. Rejected every time it came to my turn on the Hampton Court Palace queue.

Bygningspuljen - var på kl. 9. Kl. 10 fik jeg kønummer 1057.
Kom fint ind, registrede min ansøgning på 10 min. MEN da jeg nåede til godkend , ja så gik det fine IT system ned da jeg trykkede på godkend knappen.
Så dermed har jeg spildt en del timer på forberedelse mm .. Alt i alt øv eftersom jeg stod til at skulle have max. tilskud til en jord/vand varmepumpe. 25K
Nu kan jeg så få en ny plads som nr. 17000 hvor der pga teekniske udfordrigner ikke lukkes mange ind af gangen.
Lad mig sige det sådan - I har IKKE fortjent den ene stjerne, men tælnker da at I skriver tilbage og vedlægger en undskyld check på de 25K
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Er den 21/1 2023
blevet kontaktet af queue IT med krav om yderligere oplysninger. Hvis ikke kan min anmeldelse blive slettet...
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Som opfølgning kan fortælles at jeg efterfølgende har fået beviliget tilskud fra puljen.
Ligeledes ser det ud til at man er ved at få styr på systemerne. Men det ændrer ikke på den oplevelse jeg og mange tusind andre havde på dagen hvor der kunne søges om tilskud.
Hav en rigtig munter dag.
Dvh Ole

This is the worst system ever created. I used to buy tickets all the time without problem, but now thanks to you guys I'm missing all of them😠

Har nu flere gange i træk (5-6 gange), forsøgt at komme ind på en hjemmeside jeg normalt bruger jævnligt.
Alle gange er jeg røget i kø og fået at vide mit nr. er aktivt i 20 minutter.
Efter et stykke tid, får jeg at vide at jeg nu er kommet gennem køen, men kun for at få at vide "Afvist kø nummer".
"Der er sket en fejl, og dit kø nummer er blevet afvist. Vi har rapporteret fejlen, og beklager. Desværre er du nødt til at klikke på knappen nedenfor for at få en ny plads sidst i køen."
Useriøst, og jeg håber da de firmaer der bruger denne såkaldte service, opsiger aftalen.

Har stået i "queue-it" kø for vaccine siden kl. 7:50 som nr. 52.000, kom igennem kl.9:00. Så snart jeg skulle indtaste nem-id. kom jeg tilbage i kø- nu som nr. 58.000. Kom igennem igen ca. kl. 10:30, her melder den så fejl. Og kom igen i kø, nu som nummer 86.000....!!!!! Klokken er nu 11:05 og er stadig i kø........... Det virker jo ikke!!

Når man kommer igennem, bliver man smidt bagi køen igen. Er på 3 forsøg nu...

Kort og godt. Den værste og mest inkompetente it løsning, jeg har oplevet. Og det bekræfter endnu en gang statens evner (eller mangel på samme) til at vælge samarbejdspartnere. Sæt nu professionelle indkøbere på sagen.

Nu er jeg for tredje gang i kø til vaccine bestilling.
Hver gang man kommer i gennem køen og vælger login - ryger man direkte bag i køen igen!
Det er en ommer.

Rejected queue number

There has been an error, and your queue number has been rejected. We have reported the issue, and apologize for any inconvenience. Unfortunately, you will need to click the button below to get a new place at the end of the queue

If I could give this company zero stars it will still not be low enough. Spent 3 hours waiting to be told I’d timed out. This company are an absolute joke, a bit like the clown who wrote the program..

Efter 10½ timer i køen til at søge tilskud i Bygningspuljen 2021 blev min tur, men Queue-It meldte fejl da den prøvede at skifte automatisk til registreringsside. Eneste mulighed var at trykke på "Tilbage". Det gjorde jeg så 4-5 gange med skiftning af browsere undervejs. Til sidst, sagde den noget om at den har rapporteret fejl og beklager, hvorefter jeg blev bedt om at stille mig bagest i køen igen.

Jeg har mistet potentielt 20.000+ Kr tilskud til luft-til-vand varmepumpe, og det nytter ikke noget dens beklagelse.

Making people wait in line virtually before they wait in line in reality is just a terrible plan, does not support family appointments and creates a huge waste of time for anything beyond a single user.

Utter Crap! been up every hour just to check for items to go on sale early. then come to 8am I was constantly refreshing to check.... but because I was using my mobile before your crap blocker - it didn't let me do anything on the page, until I cleared cache and then I got put into your queue...

this is stupid. i was told that about had about 1 hour left in the queue until it was my turn. i waited 6 hours just to be told it’s out of stock. the worst part is that people were logging on and grabbing the ps5 with only waiting 5 or 10 mins in the queue. You really need to fix this. It’s not really a queue if it lets people randomly join ahead of you. my and my 7 friends all had this problem. we waited on game from 9am until 3pm to get the ps5 but we never got to the end of the queue because new queuers joined causing us to be put back at the begging of the queue. you as a company should rethink the name of your company from queue-it to queue scam