Took about 10 days to get the item despatched. After that, I could not track the item even though the e-mail said just click on the "track your item" link - it was not an actual link. After 2 more... もっと見る
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レビュアーのコメントを見てみましょう
Excellent service purchasing and returns. great website with quality goods. tee shirts are such a good fit.
Horrendous, almost non-existent customer service. No phone line CS at all, only via eMail and you'll be lucky if they respond. Was send a shirt with a ripped button-hole which they are not respondin... もっと見る
Delivery of item took too long. I’ve had this issue with the company before. Boards short’s was smaller than expected. Top was perfect in size and comfort.
企業情報
当該企業による記述
Founded in 1969 in Torquay, Australia, Quiksilver has grown into one of the world’s most iconic surf‑inspired apparel and boardsports brands. Built on a deep connection to surf culture and a passion for outdoor adventure, the brand quickly became known for its innovative boardshorts and high‑performance gear designed for life on the wave, the mountain, and everywhere in between. Today, Quiksilver offers a wide range of products including surfwear, snow gear, apparel, footwear, and accessories for young‑minded, active individuals. Its signature offerings—ranging from technical boardshorts to lifestyle apparel—reflect a commitment to quality, durability, and authentic connection to action‑sports heritage. The brand also supports a global community of surfers, skaters, and snowboarders, sponsoring world‑class athletes and major international events. Driven by creativity, performance, and a love for the outdoors, Quiksilver continues to inspire generations who seek freedom, adventure, and a lifestyle shaped by the rhythm of the ocean and the mountains.
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Contacted customer services regarding…
Contacted customer services regarding the 2nd parcel.. customer services did not reply ... both times...
Great company and huge selection of…
Great company and huge selection of products for many different tastes. I've been a customer for over 25 years and love what they do
I.never recived my orders if anyone…
I.never recived my orders if anyone reads this never buy quicksilver uk
I returned my order
I returned my order, they received it, but no refund for over 10 days after that. Emailed them several times — no response. Tried to call — no reply, automated message saying I’m calling out of their working hours when I’m NOT! I was literally calling during hours shown on their website under the phone number. Ridiculous
Just staying true to the brand and not…
Just staying true to the brand and not hopping on the bandwagon of over priced crap, you know what you’re getting with QS. Affordable sick clothing
Very fast delivery but the return not…
Very fast delivery but the return not so efficient!
Dispatch is far too slow
Dispatch is far too slow especially when coming from European warehouse. Tracking is inaccurate and useless. Contact chatbot Alice is USELESS ! !
Product faulty
Product faulty. Hole in pocket. No reply to complaint or follow ups. Awful company to deal with. All shorts feel cheap and likely to rip. Delivery time was awful. Took ages to arrive with no communication. Avoid.
Quality items and had a good deal to go…
Quality items and had a good deal to go with them
"Due to an unexpectedly high volume of orders"
I sent an item back to Quiksilver - no contact from them after the courier confirmed it had been returned to them. 4 repeated emails were ignored. Response only received after I disputed the transaction with my bank.
Salty 30 Year Brand Vet - Thumbs up
I’ve used this brand for around 30 years… always shop bought, really… and still have some very old items I still wear. My daughters have taken many of my vintage items. For a period in the 2000s, it seemed harder to get what I considered to be old school surfing t shirts… I’ve been into the old school over fashion. A good old small logo on the front left chest / large logo on the back. Lots of offers and discounts. Rapid delivery. Fit as described. A focus on cotton and not man made cheap tat.
Bought men’s swim shorts in a sale…
Bought men’s swim shorts in a sale looked good but they are see through !!!! The only element quicksilver need to get right in a men’s swim shorts they failed on… almost unbelievable but it’s true .
Quality control isn't quite rite
Quality control isn't quite rite, threads coming off everywhere. Lots pulled out and entire row of thread. Poor from a big company like quicksilver
Terrible service
Terrible service.
Purchased £140 worth of shorts from website a week ago.. No confirmation of purchase. Pending transaction sat there for a week with no explanation. Phone lines not excepting calls. Had a response from support after 5 days asking me not to open multiple tickets but not acknowledging my issue.
There were meant to be for my holiday. I can buy any others as I have no idea what is happening with my money.
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