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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... もっと見る

企業が回答しました

5つ星のうち4の評価

Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... もっと見る

企業が回答しました

5つ星のうち5の評価

My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side... もっと見る

企業が回答しました

5つ星のうち5の評価

I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time co... もっと見る

企業が回答しました

企業情報

  1. ロード サイクリング
  2. 自転車屋
  3. 屋内サイクリング
  4. アウトドア スポーツ用品店
  5. 靴屋

QUOC について

当該企業による記述

QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.

Italian Trulli
Shop Gravel Shoes

Italian Trulli
Shop Road Shoes

At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.

QUOC.CC

連絡先

4.6

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 75%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

great product and great service

great product and great service

2024年10月21日
QUOC ロゴ

QUOC からの回答

Hey Gabriela,

Thank you so much for your positive review! We're thrilled to hear that you're happy with both the Mono II shoes and the service you received. It’s fantastic to know we could meet your expectations on both fronts!

If you ever need anything else or have any questions, feel free to reach out. We're always here to help!

5つ星のうち5の評価

The customer service was really great

The customer service was really great, and new sizes came back in stock really quickly when I needed them

2024年10月4日
QUOC ロゴ

QUOC からの回答

Hey Ruth,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that the new sizes came back in stock quickly when you needed them. It's always our priority to ensure a smooth and timely experience for our customers, and we're glad we could assist you.

If you have any other questions or need further assistance in the future, please don't hesitate to reach out!

5つ星のうち5の評価

My first time using it on a 130km…

My first time using it on a 130km gravel race and feels like I've been using it for a long time. My feet didn't get hurt. The design looks great 👌🏽

2024年9月30日
QUOC ロゴ

QUOC からの回答

Hey Archie,

Thank you so much for sharing your experience! We're thrilled to hear that your first ride with the shoes on a 130km gravel race went so smoothly, and even better that your feet stayed comfortable throughout. It’s great to know that the design and fit made such a positive impact for you.

We truly appreciate your feedback, and we're glad the shoes felt like a natural fit right from the start. Here's to many more comfortable and successful rides ahead!

5つ星のうち5の評価

Great shoes

Great shoes , will definitely buy more

2024年9月30日
QUOC ロゴ

QUOC からの回答

Hey Juri,

Thank you so much for your fantastic feedback! We're thrilled to hear you're loving the Gran Tourer in Black Gum. It’s always great to know when a pair of our shoes hits the mark for you!

We can’t wait to welcome you back for your next purchase, and if you ever need any assistance or have questions, we’re always here to help. Happy riding!

5つ星のうち5の評価

Great customer service- I exchanged my…

Great customer service- I exchanged my first purchase for a larger size; when this size was not in stock, I was offered an attractive discount to buy another style of shoe.
I love the Grand Tourer II that I got - super comfortable and good looking but I would much prefer a proper BOA dial.

2024年9月30日
QUOC ロゴ

QUOC からの回答

Hey Micky,

Thank you so much for the kind words about our customer service! We're delighted to hear that our team could assist you in finding a solution when your preferred size wasn’t available. Offering you a great alternative is exactly what we aim for, and it's fantastic to know you felt well taken care of.

As for the Grand Tourer II, we’re thrilled that you love them! They’re designed for comfort and style, and it’s great to hear they’re hitting the mark for you. We appreciate your feedback about the dial system—rest assured, we're always looking for ways to improve and your suggestion will be shared with our design team.

Thanks again for being a part of the Quoc community!

5つ星のうち5の評価

Siempre muy bien calidad de producto la…

Siempre muy bien calidad de producto la única pega que para pedidos a España se tiene que pagar demasiado ahora tenía que pedir unas cosas pero por los gastos de envío me esperaré a pedir más pero producto TOOP

2024年10月4日
QUOC ロゴ

QUOC からの回答

Hey Carlos,

Thank you so much for your feedback! We're thrilled to hear you're happy with the quality of our products—it's something we always strive for 🙌. We understand that shipping to Spain can feel a bit high, and we really appreciate your patience. This is something we’re actively looking into to help reduce those shipping costs in the future. Hopefully, next time you're ready to place an order, it’ll be even easier!

Thanks again for your support, and for being part of the Quoc community—your feedback means a lot to us!

5つ星のうち4の評価

Almost 5 Stars

These shoes are made from great quality materials, lightweight and breathable. Four stars only because the boa system does not operate nearly as smoothly as others I own; I had to spray lubricant in the system in order for it to release the cables.

2024年9月26日
QUOC ロゴ

QUOC からの回答

Hey Jason,

Thank you for sharing your experience with the Gran Tourer II! We're thrilled that the quality, lightweight feel, and breathability have hit the mark for you. Your feedback about the dial system is greatly appreciated, and it's something we'll definitely take into account as we continue to refine our products.

If there’s anything else you’d like to share or discuss, we’re all ears. We value your input and look forward to making your next ride even better!

5つ星のうち5の評価

Luv It

Luv It , perfect fit , premium materials

2024年9月25日
QUOC ロゴ

QUOC からの回答

Hey Jamie,

Thanks so much for sharing your thoughts! We're super happy to hear the Mono II in black was the perfect fit for you. It's great knowing the premium materials and overall feel worked out well.

We designed the Mono II with comfort and style in mind, so it's awesome to see it's hitting the right notes for you. Glad to have you with us in the Quoc community!

If you ever need anything else or have more feedback, just give us a shout—we're always here!

5つ星のうち5の評価

Great shoes at a great price

Great shoes at a great price

2024年9月25日
QUOC ロゴ

QUOC からの回答

Hey Liam,

Thanks so much for the feedback on the Mono II Road Shoes! We’re really happy to hear you’re enjoying them, especially at such a great price. They're all about blending comfort and performance, so it's awesome that they’re working out for you.

If you ever need anything else or have any questions, feel free to reach out. We’re always here to help!

Happy riding!

5つ星のうち5の評価

Quick returns process, high quality.

Quick returns process. High quality products.

2024年9月23日
QUOC ロゴ

QUOC からの回答

Hey Alex,

Thank you for your feedback! We're so glad to hear that you found our returns process quick and seamless. We strive to make things as easy as possible for our customers, and it's great to know that you had a smooth experience.

As for the Gran Tourer XC Lace - Chalk, we couldn’t agree more about its quality. This shoe blends comfort, durability, and style, making it perfect for off-road adventures. We put a lot of effort into designing products that not only perform well but also look great, and we're thrilled you're enjoying them. If you need any further assistance, feel free to reach out to us at info@quoc.cc

5つ星のうち5の評価

Lace-up road cycling shoes

I bought Quoc Escape Road lace-up shoes for general road riding. Mainly leisure and fitness stuff. No racing. For the intended purpose, these shoes really fit the bill extremely well. I have size 43 which seems bang on the same sizing as my previous Sidi size 43. The sole is not the stiffest and you can't adjust fit on the fly. However, the shoes are very comfortable and the laces stay in place just fine.

2024年9月23日
QUOC ロゴ

QUOC からの回答

Hey Andrew,

Thanks for your feedback! We're really glad to hear that the Quoc Escape Road lace-up shoes are hitting the mark for your leisure and fitness rides. It's great to know the size 43 is working well for you, especially since it matches your previous experience with Sidi shoes. We always aim for that perfect balance of comfort and performance.

As for the laces, we’re thrilled they’re doing their job and staying in place! While the sole might not be as stiff as race-specific shoes, the Escape Road model is all about long-lasting comfort and flexibility, perfect for those enjoyable, non-competitive rides. Thanks again for choosing Quoc, and if you ever need anything, we’re here to help!

5つ星のうち5の評価

This I my second pair

This I my second pair. Highly recommend, especially in the 50% off sale!

2024年9月24日
QUOC ロゴ

QUOC からの回答

Thank you so much for your review and for choosing Quoc again! We're thrilled to hear you're loving your second pair of Quoc's. We truly appreciate your recommendation.

If you need any assistance or have any questions, don't hesitate to reach out to us at info@quoc.cc. We're always here to help.

Happy riding, and thanks again for being a part of the Quoc community!

5つ星のうち5の評価

Finally a pair of shoes that fits

Finally a pair of shoes that fits! Ideal ratio of width to size. Enough room in the toes without being so large your heel is slipping around the whole time.

2024年9月20日
QUOC ロゴ

QUOC からの回答

Hey Carlos,

We're thrilled to hear that you've found the perfect fit! It's fantastic that the width and size ratio is just right, and we're glad the toe room is comfortable without any heel slippage. Thanks for sharing your experience—we love knowing our shoes are hitting the mark!

Enjoy every step (and ride)!

5つ星のうち5の評価

quality and aesthetics

The quality and aesthetics are awesome.

2024年9月1日
QUOC ロゴ

QUOC からの回答

Hey Valeria,

Thank you so much for your feedback on the Gran Tourer II in Sand! We’re thrilled to hear you’re loving the quality and aesthetics—two things we’re really passionate about.

If you ever have any questions or need assistance, don’t hesitate to reach out at info@quoc.cc. We’re always here to help!

5つ星のうち5の評価

great shoe.

I love the look and design of the she it fits great and feels good when im riding. I cannot find a fault with them so far.

2024年10月2日
QUOC ロゴ

QUOC からの回答

Hey Paul,

Thank you for your feedback on the Gran Tourer XC Lace in Chalk! We’re really happy to hear that you love the look and design, and that they’re fitting great and feeling good on your rides. We’re passionate about creating designs that not only look great but also perform well, so it’s fantastic to know they’re hitting the mark for you.

If anything comes up or you have any questions down the road, feel free to reach out to us at info@quo.cc. We’re always here to help and want to make sure your experience stays just as positive.

5つ星のうち3の評価

Beautiful But Small

Beautiful looking shoes but the 43 is far closer to 8.25 than an 8.75 that EU43 usually refers to.
The toe box is also low volume, not narrow but very little height making the shoes fit far more like an 8.
Real shame.

2024年9月12日
QUOC ロゴ

QUOC からの回答

Hey Nathanial,

Thanks for sharing your feedback about the Gran Tourer in Pink. we completely understand your frustration with the fit, especially if the size feels closer to another size than the other. That can definitely be disappointing, especially when you’re excited about a new pair of shoes.

We strive to provide accurate sizing, and your input is really valuable for us to improve. If you're open to it, we’d love to help you find a better fit, whether that means trying a different size or exploring another style that might work better for you.

Feel free to reach out to us at info@quoc.cc if you have any questions or need assistance. We’re here to help!

5つ星のうち5の評価

Easy order process and experience

Easy order process and experience. Top quality product. Love them.

2024年9月2日
QUOC ロゴ

QUOC からの回答

Hey Dean,

Thanks so much for your kind words! We're really glad to hear that you had an easy ordering experience and that you're loving your Mono II Blacks. It’s always great to know our customers are enjoying the quality we strive for.

We take pride in our customer support, and we're always here to help you with anything you need. If you ever have questions or need assistance, don’t hesitate to reach out to us at info@quoc.cc

5つ星のうち5の評価

Recommend

Shoes are great 👍🏼

2024年10月2日
QUOC ロゴ

QUOC からの回答

Hey Natalia,

We’re thrilled to hear that you’re loving your Mono II in Black! It’s always great to know when our customers are happy with their shoes.

If you ever need anything or have any questions, don’t hesitate to reach out to us at info@quoc.cc—we’re here for you. Thanks again for choosing us!

5つ星のうち5の評価

Gran Tourer XC Lace - Chestnut

Very happy with my new Gran Tourer XC Lace shoes. The fit is perfect for me straight out of the box in a size 43. The toebox seems roomier than my GT ii’s which I found a little tight due to some arthritis. Delivery to New Zealand was fast and I love the chestnut colour.

2024年9月11日
QUOC ロゴ

QUOC からの回答

Hey Steve,

Thanks so much for sharing your experience with your new Gran Tourer XC Lace shoes! We’re thrilled to hear that the fit is perfect for you right out of the box and that the roomier toebox is making a difference—especially considering your arthritis.

It’s great to know the delivery to New Zealand was fast, too! And we’re glad you love the chestnut color; it’s a fantastic choice!

If you have any questions or need anything else, feel free to reach out to us at info@quoc.cc. We’re here to help!

5つ星のうち5の評価

quick delivery

quick delivery, excellent quality shoe

2024年9月10日
QUOC ロゴ

QUOC からの回答

Hey Gary,

Thanks for your great feedback! We're really happy to hear that you got your Gran Tourer XC Lace in Chalk quickly and that you’re loving the quality. We always strive for good quality, so it’s awesome to hear it’s hitting the mark for you!

If you have any questions or need anything, just let us know. We're here to help!

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