QUOC レビュー 210

QUOC からの回答

2025年5月20日

Hey Jon,

Thank you so much for the great review!

We’re delighted to hear you’re loving your gravel shoes—here’s to many more rides ahead.

QUOC からの回答

2025年8月18日 に更新

Hey Martin,

Thank you so much for the kind words and five-star review!

We’re thrilled to hear that the Grand Tourer CX was a perfect fit and that your experience with our shipping met expectations. It's always a pleasure to know our products are helping riders get out on their adventures comfortably and quickly.

If there's anything we can help with down the line—whether fit advice, care tips, or future upgrades, just let us know.

QUOC からの回答

2025年5月13日

Hey Frederico,

Thank you for the kind words! We're so glad to hear you’re loving the quality and design — it means a lot to us that those features stood out to you. We put a lot of care into both, so it’s great to know it’s making a difference!

Thanks again for your support, and happy riding!

QUOC からの回答

2025年8月18日 に更新

Hey Andy,

Thank you so much for the great feedback! We're thrilled to hear the shoes were comfortable from the start and have only gotten better with time. It's fantastic to know they're now your go-to for comfort and that you're already planning to pick up a second pair for cyclocross season!

If you need any help selecting the best off-road option, feel free to reach out, we're always here to help.

QUOC からの回答

2025年8月18日 に更新

Hey Anthony,

Thank you so much for your kind words! We're really glad to hear the process was smooth and that you're loving your new shoes. Wishing you many great rides ahead and if you ever need anything, we're here to help!

QUOC からの回答

2025年5月9日

Hey Chris,

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your QUOC shoes and that our customer service made a positive impact on your experience. Providing great service is something we’re truly passionate about, and we’re so glad it stood out to you.

If you ever have any questions, need further assistance, or just want to chat, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience possible.

Thanks again, and happy riding!

QUOC からの回答

2025年8月18日 に更新

Hey Bren,

Thanks so much for your honest feedback, we really appreciate you taking the time to share your experience, even if things didn’t go as hoped.

We do apologies fit didn’t work out for you. At the moment, all of our shoes including the MAAP x QUOC Gran Tourer XC are built on a standard E-width last. This offers a performance-oriented but accommodating fit for many riders, but we completely understand it’s not ideal for everyone especially those needing a true wide-fit option.

That said, we’re really glad to hear you had a good experience with our service and appreciated the design of the shoes , even if the fit let things down. Comments like yours help us do better, and we truly hope to offer a more inclusive size range in the future.

Thanks again for your feedback, it genuinely helps us improve.

Best,
Alice

QUOC からの回答

2025年5月6日

Hey Jay,

Thanks for the great feedback!

We're so glad to hear your first ride with the shoes went well and that you didn’t need to buy additional arch supports. That’s exactly the kind of fit we aim for!

Enjoy your rides, and thanks again for choosing us!

QUOC からの回答

2025年5月6日

Hey Lyn,

Thank you so much for sharing your experience!

We do apologies about the challenges with the initial purchase, but we’re glad the advice and discount helped you get to a solution. It’s great to know you had a smooth experience purchasing directly from us, and we’re thrilled that our team could provide you with the support you needed.

We look forward to helping you again in the future!

QUOC からの回答

2025年5月6日

Hey Michael,

Thank you for the great feedback!

We’re so happy to hear that the sizing info helped you make the right choice and that you’re happy with the quality and pricing. We always strive to provide the best experience possible, and it’s awesome to know we succeeded!

Enjoy your new gear!

QUOC からの回答

2025年5月6日

Hey Carlo,

Thanks so much for the kind words!

We’re thrilled to hear you love the quality. We put a lot of care into our products, and it’s great to know it’s shining through.

Enjoy your rides!

QUOC からの回答

2025年5月6日

Hey Patrick,

Thank you for your kind words! We’re thrilled we could assist you and make sure everything worked out. We’re always here to help and ensure you have the best experience possible!

QUOC からの回答

2025年5月6日

Hey Matt,

Thank you so much for your awesome feedback!

We’re so glad to hear that Alice could help make the process smoother for you. It’s fantastic that you were able to get the perfect fit with the new Gran Tourer II in the new colourway. We hope you have an amazing ride, and if you need anything else, don’t hesitate to reach out.

Enjoy the miles ahead!

QUOC からの回答

2025年8月18日 に更新

Hey,

Thank you for the fantastic feedback, we’re so glad to hear you're enjoying the shoes and that the sizing worked out well!

It’s great to know that our team could assist you quickly and clearly before your purchase, we believe getting the right fit is key to performance and comfort from day one.

Thanks again for your recommendation and support we really appreciate it, and we’re here if you need anything down the road.

QUOC からの回答

2025年8月18日 に更新

Hey Napoleon,

Thanks so much for your review! We're thrilled to hear you're loving the shoes, we put a lot of thought and care into every design, so it's always great to hear that it's hitting the mark.

Enjoy the ride, and if you ever need anything, we're just a message away.

QUOC からの回答

2025年8月18日 に更新

Hey,

Thank you for the review. We are so glad we could help you get the right shoes sorted and even happier to hear you're now out riding in them! The QUOC x MAAPs are a special pair, and it’s great to know they’re working well for you.

Thanks again for the kind words and support!

QUOC からの回答

2025年8月18日 に更新

Hey John,

Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback.

We work hard to provide clear, timely, and helpful communication, so it’s incredibly rewarding to hear that it made a difference in your experience. If there’s ever anything else we can assist you with whether it’s sizing advice, order support, or general product questions, we’re always here and happy to help.

Thanks again for your support!

QUOC からの回答

2025年5月1日

Hey Rob,

Thank you so much for your incredible feedback — we’re genuinely thrilled to hear you had such a positive experience right out of the box!

A 130-mile gravel race with 15,000 ft of climbing is no easy feat, and to do it without a single foot issue is exactly the kind of performance we aim for. It’s especially meaningful coming from someone in the pedorthics profession — your endorsement means a lot to us.

We’re so pleased we could be part of such a big day for you, and if there’s ever anything else we can do, don’t hesitate to reach out.

Thanks again for choosing QUOC, and we hope the shoes carry you on many more epic rides!

QUOC からの回答

2025年5月1日

Hey,

Thank you so much for your kind words — and for sticking with us for three years, we truly appreciate your continued support!

We’re thrilled to hear that your shoes are still going strong, and it was a pleasure to help with the replacement parts. We're always here to make sure you get the most out of your shoes.

If you ever need anything else or have any questions down the line, don’t hesitate to reach out.

Thanks again for being part of the QUOC community!

QUOC からの回答

2025年5月1日

Hey Cath,

Thank you so much for your kind feedback — we're really glad to hear you found the new website easy to use and that the exchange process was smooth!

We're always working to make the shopping experience as seamless as possible, so it's great to know the communication and service met your expectations. If you ever need anything else or have any suggestions, we're always here to help.

Thanks again for taking the time to share your experience — we really appreciate it!