Great products and service, extremely sturdy and gives my custom installations a great extraordinary look. Only things missing from the lineup are custom size and fit Shelfs in a small variety of w... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
L'expérience a été parfaite de bout en bout. La commande est simple, la communication concernant la livraison est régulière et le montage est très facile. Un ajout élégant à mes chambres d'amis.
Déçue des finitions, quelques petits détails cependant pour le prix pas anodins. Tubes simples de portant pas ébavurés franchement pour le prix du dressing..! Et donc qui rayent : Matière qui marque... もっと見る
Délai de livraison court Article bien emballé, conforme aux photos et à mes attentes. J'ai eu des difficultés à retrouver le guide de montage sur l'application, j'ai demandé un plan de montage pa... もっと見る
企業情報
さまざまな外部ソースから提供された情報
RackBuddy is based on the idea that a rack/clothes rail/wardrobe should be a central element of the interior in your home. RackBuddy's special clothing racks give a modern New York loft flair to your home and perfectly match any individual interior decoration/personality. RackBuddy believes that instead of being stored in a locked wardrobe, your favourite clothes should be presented on flexible, stable yet stylish clothing racks. The Copenhagen-based design company believes that design and functionality go hand in hand. That's why rackbuddy.com offers you durable wardrobe solutions that will last for a long time. At RackBuddy you will find a large selection of clothing racks and wardrobes made of water pipes as well as wooden shelves, coat hangers, hooks, baskets, and much more.
連絡先
Gl. vardevej 66a, 6700, Esbjerg, 英国
- +44 203 868 8551
- info@rackbuddy.com
- rackbuddy.com
4.4
優良
235件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 14％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Een voorbeeld in klantvriendelijkheid
Een voorbeeld in klantvriendelijkheid. Snel antwoord. Speciale verzoeken verlopen foutloos. Attente en vriendelijke medewerkers. Het kan niet beter. Knap!
2022年8月31日
自発的なレビュー
RackBuddy からの回答
Hi Kirsten,
Thank you for the feedback! We are really happy to hear that you had a nice RackBuddy experience :)
Have a lovely day,
The RackBuddy team
Swift and adequate customer service
Swift and adequate customer service; easy order and delivery process!
2022年7月25日
自発的なレビュー
RackBuddy からの回答
Hi Pelle,
Thank you very much for your comment :) Feel free to contact us at any time.
Have a nice day!
Greetings from Copenhagen
RackBuddy
RackBuddy からの回答
Hi Marit,
We are very happy to hear your positive feedback :)
Enjoy your RackBuddy!
Greetings from Copenhagen
Amazing Customer service and product
Amazing Customer service and product.
Received my Clyde rack in 4 days. Fast shipping and delivery. Beautiful product, high quality. It was a pleasure dealing online with Patricia.
Thank you Rackbuddy for a great experience.
2022年7月10日
RackBuddy からの回答
Hi Sujata,
Thank you very much for your order and your lovely feedback! We are glad to hear you are happy about RackBuddy :)
Have a nice day!
The RackBuddy team
RackBuddy からの回答
Hi Sofie,
Thank you very much for the 5 stars review! Do not hesitate to contact us again if you need a new RackBuddy :)
Greetings from Copenhagen
Nice and beautiful products
Nice and beautiful products. I bought the “pre-loved” rack buddy and they come packaged like they are just new items. My only complaint was that i left one of the items for one day outside and it was already getting rusty. For the rest the company has a fast delivery and nice customer service.
2022年6月30日
RackBuddy からの回答
Hi Camilla,
Thank you very much for your positive feedback :) If you are looking for racks outside we would recommend to go for our RackBuddies in galvanized silver pipes but take care of the threads as they are not rustproof.
We thank you again for your order and we wish you a lovely day!
RackBuddy
Awesome service & design
Very good service and quick shipping. After installing first order at home, we ordered more cool stuff. Super clean and easy to install. Could not be happier!
2022年6月30日
自発的なレビュー
RackBuddy からの回答
Hi Andreas,
Many thanks for your positive feedback, which we appreciate very much! We are very happy that you are satisfied with your RackBuddys and we would like to thank you again for taking the time to share your experience :)
Greetings from Copenhagen
The RackBuddy team
RackBuddy からの回答
Hi Anna,
Thank you for review, quality is our top priority! :) If there's anything else we can do, please let us know.
Greetings from sunny Copenhagen
RackBuddy
RackBuddy からの回答
Hi Aurimas,
We are glad to hear you love your Rackbuddies and we are happy to count you among our customers!
Have a lovely day,
The RackBuddy team
Exact as promised!
2022年6月13日
自発的なレビュー
RackBuddy からの回答
Hi Björn,
Thank you very much for your order and your lovely feedback! We are glad to hear you are happy about RackBuddy :)
Have a nice day!
The RackBuddy team
We have two ringo’s black 180cm
We have two ringo’s black 180cm - amazing quality and looks, just a little strange that de can’t fully screw the screws but yea still looking solid.
2022年6月12日
RackBuddy からの回答
Hej Julian,
Thank you very much for your feedback and the five stars!
We are happy to hear that you like the quality and the looks of your two RackBuddy Ringos. :)
Since we are aiming for an industrial style with our racks, we decided to use the same type of thread as original water pipes have. These so-called conical threads can never be screwed in all the way, therefore the thread will always still be a bit visible on the outside after assembling your rack, adding to the industrial look.
If you have any further questions, you are always welcome to contact us.
Best wishes from Copenhagen,
Patricia
RackBuddy
Hopeless
Hopeless, a €90 order accepted online then rejected by email blaming Brexit requiring order of €160 minimum. No sensible rationale. Can’t be bothered more like. Won’t be back.
2022年6月8日
RackBuddy からの回答
Hej Simon,
Thank you for your review.
We are very sorry for the way your order was handled. With Great Britain leaving the EU, a lot of new challenges regarding shipments into the UK arose. The new situation lead to new rules, procedures and limitations. As a response to this, our carrier decided to set a minimum value of 160€ for orders shipped to the UK.
Since our English homepage is not only used for order to the UK, but also other countries within the EU, there was no option available to block orders underneath that limit to the UK in the checkout, which forces us to cancel orders below 160€. Our IT is aware of this problem and is working on a more fitting solution as fast as possible.
We want to apologize for the inconveniences this has caused you! Please let us know if there is anything else we can help you with.
Best regards,
Team RackBuddy
Bought pre loved items
Bought pre loved items, perfect condition. It’s after all iron pipes so not much can happen if they’ve been used before.
Fast delivery and very nice items!
2022年6月6日
自発的なレビュー
RackBuddy からの回答
Hi Johan,
Thank you so much for this lovely feedback! We are very happy to hear you enjoyed our Pre-loved RackBuddies :)
Greetings from Copenhagen
Order #COM4290
Order #COM4290 - the order (7 boxes) was shipped in two parts (6 boxes & 1 box separately) with no communication. I got in touch with customer service, excellent on the first contact.
After I received the second shipment - I got in touch with customer service again by email, provided information w photos. I suspect the shipment was not assembled properly - I received one not correct box and the box (with second drawer) is missing.
2022年5月19日
RackBuddy からの回答
Hi Merle,
Thank you for your feedback. We are really sorry that you haven't received all the parcels the same day. We shipped your entire order the same day but the delivery company cannot guarantee that they will arrive at the same time unfortunately.
We are in dialogue with you via email to find a solution so you can assemble and enjoy your drawer as soon as possible. We will ship the missing parts after we got a confirmation from you :)
We apologize again for the inconvenience and we wish you a lovely day.
Greetings from RackBuddy
Perfect customer service and great products
I'm an interior designer in Spain, I have used several products from Rackbuddy to create personalised and affordable wardrobe and room divider solutions for my clients and every time the order and deliveries have gone smoothly and with great efficiency. I will continue to use Rackbuddy products without hesitation. I love how customisable they are and that they offer personalised solutions as well.
2022年5月13日
自発的なレビュー
RackBuddy からの回答
Hi Jana,
Thank you so much for your lovely comment! It was a pleasure helping you customize different racks to make your vision come true. Do not hesitate to contact us again if you need help with a new project :)
Greetings from RackBuddy
RackBuddy からの回答
Hi Alice,
Thank you very much for your feedback. We care deeply about the quality of our racks and we hope you will enjoy your RackBuddy Joey for many years to come :)
Greetings from Copenhagen
Very difficult to assemble
Very difficult to assemble, without tool it s simply not possible.
I scratch one of the tube, assembling what i bought.
For the price i m really desappointed
2022年5月8日
RackBuddy からの回答
Hi Jo,
Thank you for your feedback.
We are very sorry to hear that the assembly of your rack caused you trouble.
Normally it should be possible to assemble freestanding racks like your Capone without any tools, but sometimes the thread can get a bit stuck. In this case, a pipe wrench is the right choice to make building the rack easier. To avoid scratches from the pipe wrench, we recommend putting a piece of cloth in between the pipe wrench and pipe/fitting.
To make up for the trouble of the assembly, we would love to send you a new pipe as a replacement for the scratched pipe. Maybe we can also look at the difficulties of the assembly a bit closer to figure out how we can improve our products for the future. My colleague Monika will contact you today, so we can figure out which pipe is damaged and get everything in order.
Greetings from Copenhagen,
Patricia
RackBuddy
RackBuddy からの回答
Hi Ashley,
We are very happy to hear your positive feedback :)
Enjoy your RackBuddy!
Greetings from Copenhagen
Inget att anmärka på
Inget att anmärka på. Kom fram i rimlig tid, allt fanns i paketet, tom ett par handskar så en slapp smutsa ner händerna vid monteringen. Fin klädhängare.
2022年5月4日
自発的なレビュー
RackBuddy からの回答
Hi Maria,
Thank you for the feedback! It´s great to hear that you like RackBuddy :) Feel free to contact us if you have any questions, we´re happy to help you.
Greetings from Copenhagen,
RackBuddy
Jättenöjd
Jättenöjd. Fina produkter, lätt montering och snabb respons med mina frågor. Kanske vore bra om allt levererades samma dag men det var Schenker och inte RackBuddy som få stå för dubbel upphämtningen.
2022年4月27日
自発的なレビュー
RackBuddy からの回答
Thank you so much for sharing your experience with us, we are very glad that you like our products :) As you mentioned, we always ship the parcels the same day but unfortunately the delivery company cannot guarantee that they will be delivered together. We will take note of your suggestion and try to find a solution.
Have a lovely day.
Greetings from Copenhagen!
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