Radio.co レビュー 

754
•
TrustScore 5段階評価の4

4.0

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5つ星のうち5の評価

Honestly... I have been running this Radio Station (Clash of Minds Radio) for about three years with the help of Radio.co. I researched a lot and decided on Radio.co. I loved it and still love it, and... もっと見る

企業が回答しました

5つ星のうち5の評価

Great Service and getting better!! We launched a radio in 2019 targeting a niche market, radio.co gave us the opportunity to serve a market with a low-cost entry point. The platform had some issues,... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolutely no communication, except a clueless bot. I looks as though Radio.co has died a painful death. I recommend using any of the other platforms, as this one doesn't exist any longer. This doe... もっと見る

企業が回答しました

5つ星のうち5の評価

We have used Radio.co to run the Safety FM network for 8 years, and it has been incredibly reliable. The standout feature for us is the playlist automation it handles all the dead air between our live... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業
  2. クラウド ストレージ サービス
  3. メディア会社
  4. ラジオ放送局

当該企業による記述

Broadcasting used to be complicated. We’ve made it simple. Radio.co is the all-in-one platform for creating, managing, and growing your internet radio station, whether you're a bedroom DJ, a national brand, or somewhere in between. We handle the heavy lifting: hosting, scheduling, automation, listener stats, custom-branded apps, and more. All from your browser. No tech team required. Since 2015, we’ve helped thousands of broadcasters get on air and stay there. Some run shows for global audiences. Others create stations just for their team or local community. Whatever your mission, we’re here to support it. You bring the voice. We’ll back you up with the tools, support, and rock-solid infrastructure to make it sound great. Radio.co: Radio made simple, for everyone.


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4.0

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TrustScore 5段階評価の4

754件のレビュー

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4.0

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5つ星のうち1の評価

Asking for a year + about skipping…

Asking for a year + about skipping songs and screeching sound. I've sent copies of reports and it's always turns out to be Abbott & Costello act
Who's on 1st , what's on 2nd ..Yada Yada

More over news on the top of the hour is not realistic available in USA. CBS states $500 per month.
They never come up with a solution ! Only we're happy to cancel your station.
Seems more like running for the hills.

Out side of these 2 important issues . It's OK
Just OK
If they resolve the issues
Then we can add a few more stars

2022年7月11日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Kevin,

Thank you for taking the time to leave a review, I am sorry to hear of the recent experiences you've had.

In regards to tracks being skipped/screeching audio, it's not an issue we're aware of at the moment, so I suspect it could be due to some formatting issues with the tracks. That said, I've managed to locate your conversation on our messaging system, so you'll be hearing back from me today. Hopefully we can get this sorted soon for you.

In regards to pricing for news providers, as you can imagine we have no influence over their pricing, as the news providers are completely separate businesses to us. That said, I know a lot of customers do tend to like FSN News which is only $15 a month, so do have a look in to that.

I look forward to chatting with you soon Kevin. Until then, look after yourself, and have a fabulous week!

Best,
James
Customer Support Manager @ Radio.co

5つ星のうち5の評価

I would give it more than five stars

I would give it more than five stars, but there is not enough stars.

2022年7月9日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Thanks Joe, we're loving your enthusiasm!

Appreciate you taking the time to provide this review, and it's lovely to hear you're really happy with the Radio.co product.

Happy broadcasting!

5つ星のうち5の評価

This platform takes all of the hard…

This platform takes all of the hard work out of running a station. Join, upload music, broadcast, it's that simple. Just try the trial and decide for yourself

2022年7月1日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Thank you very much for your kind words, it's lovely to hear that Radio.co has provided you with a platform that's easy to use, and we look forward to working with your station in the future :)

Happy broadcasting!

5つ星のうち5の評価

Best web server for starting an online…

Best web server for starting an online radio station. Will recommend to everyone.

2022年6月15日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Regan,

Thanks for the kind words. And hope all goes well with your new apps 😀

All the best,
Radio.co

5つ星のうち1の評価

Think Hard and do your research things are not always what its made out to be

Were do I start
A little history first I have been involved in Radio since the mid 80's after a long break I got the oppertunity To play on Club Ready Radio with 60 plus other DJs the entire system was based on the Radio.co software and services and BUTT,
In testing everything seemed fine there were transition issues DJ to DJ and we had to incorperate a workaround with drops between DJ's and the odd drop out which we put down to DJ net connections, after a while the stability we had seemed to dissapear constant drop outs which in all fairness kills the listener experience listeners move on and its hard to get them back, we investigated all avenues so whats changed? well from our end the bottom line is nothings changed, for a while we blamed BUTT as there were a couple of new releases it turns out that was unfair and BUTT wasnt the issue and BUTT is rock solid, this very same problem was replicated on Broadcaster all of a sudden a common denominator is starting to appear, lots of investigations and lots of blame on the DJs well our DJs are part time they consist of IT technicians, programmers and also a couple of network engineers, oh and a Microsoft Beta Tester all of which were racking thier brains as to the issues we were up against. we gradually droped the service from 320kbps down to the absolute minimum and still sufferred constant drop outs, we insisted all our DJs connect only via a hardwaired internet connection we still had failures we run a spreadsheet and collected the date from every single DJ regarding setups most have high speed connections a lot have dedicated PCs for radio and rekordbox and still the drop outs continued, if you cant keep online on a 500/50 and an i9 with 32 gig of Ram something is wrong, my thoughts on this are simple and this is my honest opinion the test server is great gets you hooked no issues initially, once your in and signed up got all your apps working things get throttled down and there just isnt enough bandwidth provided to supply a stable service. I may well be wrong but to blame the DJ's and we have 60 plus, especially when we have so many tech guys within the team is just ridiculous, there is so much knowledge within the group yet we cannot find an answer and quite frankly we have been led up the garden path test after test and failure after failure,
over the last couple of weeks we decided to drop out of the Radio.co service and go with Citrus which is a shame as Radio.co do have an all singing all dancing back end but we want the singing to come out of a set of speakers, we have only experienced 1 drop so far and that was an internet connection issue for a fraction of a second and due to the DJs remote location, the sound quality is far superior too which makes me feel the transcoders were maybe shrinking the end product down far too much, volume levels are probably 60% higher and matching that of other music sources the quality in 320 is amazing good sound seperation sharp highs and booming lows and quite frankly how it should have been from day 1, at last we can get on with building our station back up.

To summarise im just going to drop a Public Enemy song title Don't Believe the Hype!!!

Paul Law POPS

Edit
Reply to your reply

Whilst I apreciate you are frustrated with the negative comments from the DJs of the station, you seem to forget you have a duty of care to your clients, we have been in contact the entire duration regarding the problems a full log of all the complaints and replies has been kept and it doesnt make for pretty reading,
We as a group are also frustrated that we signed up to Radio.co and after 7 years of development they still cannot provide a service that works, The cost to us 'Club Ready Radio' has been quite heavy the cost to move to a provider that can supply the service designing and paying for new apps the loss of advertising revenue has come to a good amount.
Then there is the potential loss of artist signings working closely with the music industry and promoting our work through the station is how we move forward having an unstable product to showcase on is about as useful as a chocolate teapot so forgive me if im dissapointed we have wasted 4 months and a fair amount of money in the process.

2022年6月8日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Paul,

Looks like you're from Dave Townsend's station 'Club Ready Radio'.

Whilst I appreciate you're frustrated, taking your anger out on all the hard working people behind the scenes at Radio.co is genuinely unfair.

Over the past 7 years, a close-knit team have built a product we're proud of. Although there are issues here and there, we're trying to do better. So bombarding us with negative reviews not only hurts the hard work we've put in, but negates other broadcasters with genuinely positive experiences.

Talking to us first would have been nice.

Despite all that, I honestly wish you and the team at Club Ready Radio all the best. Radio is awesome, and stations like yours is what (in my opinion) it's all about.

Have a good one and stay safe Paul.

All the best,
Jamie from Radio.co

5つ星のうち1の評価

Radio.co? No!

With our radio station we, almost all connected DJs, have had various problems with connections (dropping out) as well as poor sound (different quality at the same settings and stuttering). With the exception of a few where the internet went down due to external circumstances, we all have stable wired internet connections or extremely good wifi (like myself 400-500kbs). Radio.co didn't fix the issues and the service wasn't exactly top notch. And that while we also had the most expensive subscription. In fact, we were always told that it was because of us... In the meantime we have taken on another provider, have done various tests (as with radio.co) with the same connection program BUTT... That worked very fine and total problem free with ditto support. So how was it up to us? We have now switched from Radio.co to that other provider! A perfect match! Save your time and money, there are better alternatives out there!

Reaction on Radio.co reaction 8jun:
First off all, its not Dave's station but a cooporation of over 60 DJ's that invested in this project with money and time.
About unfair....? What about all things you couldn't solve, and then blaming us for it! While we found some solutions at the first place to get things done!
So thats not only Dave or me, but 60 DJ's who were screwed over so probably there will be 58 reviews coming up later.

2022年6月8日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Marc,

Looks like you're from Dave Townsend's station 'Club Ready Radio'.

Whilst I appreciate you're frustrated, taking your anger out on all the hard working people behind the scenes at Radio.co is genuinely unfair.

Over the past 7 years, a close-knit team have built a product we're proud of. Although there are issues here and there, we're trying to do better. So bombarding us with negative reviews not only hurts the hard work we've put in, but negates other broadcasters with genuinely positive experiences.

Talking to us first would have been nice.

Despite all that, I honestly wish you and the team at Club Ready Radio all the best. Radio is awesome, and stations like yours is what (in my opinion) it's all about.

Have a good one and stay safe Marc.

All the best,
Jamie from Radio.co

5つ星のうち1の評価

The worst service ever experienced!!

So where do i start!! from the beginning i guess, and just know that this review is designed to save you time effort and money in the long run by not using this absolutely awful service. So much like yourself your probably reading these reviews because you want to start a radio station, and probably like me you were wowed by great youtube videos from radio.co and James Mulvany. They are good arnt they!! well i can tell you that is where the good stuff stops!! To be fair the radio.co user interface is fabulous and whilst we were not live to start with everything seemed good but the radio.co lies were soon exposed. On our launch night we quickly realised that radio.co wont be able to do live dj to dj handovers, the system glitches, now we tried allsorts and radio.co said it was us and i had a call with Reece who told me they had never experienced this before ever, i have it on recorded video and you will see where this is going soon. he said he sent it to the developers to look at it as he couldnt understand what was happening, he said it was a 2 week fix, time passed and i spoke to James and Pete about this and they just fobbed me off time after time, lie after lie.
We had to find our own fix for this and ended up putting a 1 minute jingle inbetween to stop the glitch which was not ideal but radio.co refused to help.
Then over the last month our audio just kept losing connection, again we were blamed for our poor internet connections, all 60 of us had bad internet!!! we had wired 500mb speeds ha ha i dont think so guys, but they blamed us time after time and refused to fix the issue. This is when i had another video call with Reece and where the penny dropped as he admitted on camera that our last issue was logged in November 2 months before we joined!! the lie was exposed.
Anyway after they blamed us we decided to try our luck with another company and i wont name them as this isnt a sales review!! anyway our connections were perfect so it was plainly obvious that Radio.co cannot handle the audio and connections they promise. They lie and lie to get themselves out of any blame and if you want to see for yourself get in touch with me as i have everything documented.
We paid the top tier so £140 a month and they just didnt care about us and didnt want to accept responsibility for their failings.
Do yourself a favour and save your time and money and look for other options rather than Radio.co because they will lie through their teeth to get your money. There are many alternatives out there guys, this is a failing company that cant do the basics of online radio!!!

2022年6月8日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Dave,

Not good 😓

Unstable streams turn away listeners. So we try to find, fix, and look at permanent solutions moving forward. In your case, we weren't able to sort to a good enough standard. On behalf of the team, I'm really sorry.

Behind the scenes everyone at Radio.co works hard. We're not a big corporate business with nameless faces, but rather real people with families and responsibilities (I'm Jamie btw 👋). But we all have a passion for audio, technology, and helping others succeed. So any failings or shortcomings are taken to heart.

In saying that, this incident will be discussed internally. But if you feel your time with us has come to a close, I completely understand.

Best of luck with Club Ready Radio and stay safe Dave.

All the best,
Jamie from Radio.co

5つ星のうち1の評価

Terrible Support to existing clients

It seems the only way to get a response out of Radio.co is to put reviews on 3rd party systems about them.

They fail to respond to ANY support messages with anything but overseas operatives typing "I'll get technical to come back to you" and they don't.

As others have written they started off well and are now pathetic and losing ground to MANY competitor firms sadly.

Hope James gets to read this.

Unhappy
Update: after waiting for over 2 days for a support response from Radio.co and after being clients of Wavestreaming and Radio.co for over 9 years - post a negative Trustpilot and you get a response in minutes. Absolutely pathetic service when needed - having been in radio for 40 years now I'd avoid this company until they stop using overseas support members who do absolutely nothing. A bad move to not self support your company from the West!

2022年6月7日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Gary,

Jamie here 👋

I completely understand. No one wants to wait for responses, especially those that are ugrent like live connection faults or stream hiccups.

Although I'm not part of the support team, I'll see what's gone on, why, and ask someone to get back to you as soon as.

Side note, really enjoying the chilled vibes on CruiseFM 😀 Keep up the good work Gary, and we'll try our best to help you out with this and future issues more quickly.

Take care and hope you have a good one.

All the best,
Jamie

5つ星のうち5の評価

Radio.co is amazing.

Overall radio.co is amazing for small, medium to very large stations. It has so many amazing features that make life so easy.

Playlists are so easy to create when using the tag system. When up upload music create a tag so for example music, advert, jingle and just add these tags to a playlist and wham bam you're good to go. It's will select a random track from those tags and you're playlist is sorted.

Scheduling is also so easy, greate a schedule, allocate start and finish time, select whether live dj or add a recorded show. Then select how long you'd like the schedule to go for, this could be years in advance and you're good to go. If you play out a recorded show all you do is change the show and press save.

It really is that easy. There are just a few minor things that would make it totally out of this world. More of a selection of radio players would be good. At the moment there is just small, medium and large with a single player icon for each. A variety would he really good.

The other thing I found an issue with was setting up the apps. It's very complicated and the instructions are not very plain or easy to understand. If you are not very technical in this area you will really struggle with it.

I did reach out to them and to be fair they did help with a most difficult part which was getting the app bungle onto the app console. I really was pulling my hair out over that one.

They are the only things that need looking at and making easier.

Apart from that it's an amazing bit of software and I'd certainly recommend it to any station of any size.

Just more player embeds and make the apps easier and it would be out of this world.

2022年6月4日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi there,

Thank you for your kind words and helpful feedback! We're glad to hear you're having a positive experience with us.

I've passed your feedback about the app building on to the development team, so we can look at making this easier for customers. We would like our service to be out of this world!

Re: the radio players, feel free to add this to our feedback and feature requests page here: https://radio.co/feedback. You can also browse what other features have been requested and vote for any you would like to see. If feature requests prove to be popular amongst our clients we can look at developing them.

Thank you once again and all the best,
The Radio.co team.

5つ星のうち1の評価

I am not having a good service with…

I am not having a good service with Radio.co
They do respond to my emails.
My station broadcasting gets stuck multiple times
and I get no response from them.
The first few years were good but now it's awful

2022年5月21日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Janet,

The stuck stream issue relates to selective tracks not deleting. All sorted now by the looks of things, and support have got back to you.

For context, tracks not deleting is rare. Could be due to corrupt files or something else throwing a spanner in the works. But if spotted, drop support a message and they'll help@radio.co.

Speaking of which, keep updated with Radio.co system statuses by subscribing to status.radio.co.

All the best,
The Radio.co team

5つ星のうち5の評価

Great experience

Excellent experience thus far. Highly recommend. Can't possibly get any easier than this!

2022年5月20日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Jay,

Wonderful! Glad you're enjoying everything 😀

All the best,
The Radio.co team

5つ星のうち5の評価

Amazing Support

Love the ease with which I could set up my station, easy to broadcast live, and upload media. Tags are a great help for sorting things out such as jingles, sweepers, and tracks into decades or genre, but what I think is really the best part is the amazing support the team provides, answering questions that come up when you're starting out on your own station, they're always available and happy to help with anything you ask about the software or station set up. I was involved on the presenting side of a local radio station on FM back in the 90s and it's amazing to see how far its come since those days

2022年5月14日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Gary,

Amazing feedback, thank you ❤️

Radio has changed a lot since the 90s. But for the better. Anyone can start broadcasting pretty easily nowadays, so really happy you're up and running.

All the best,
The Radio.co team

5つ星のうち5の評価

I have been a user for many years and…

I have been a user for many years and they go the distance. I have nothing but positive words to say about these guys as they are honest and care about their customers. Two thumbs up .

2022年4月13日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi John,

Thank you for the great feedback. We're happy to help!

All the best,
The Radio.co team.

5つ星のうち5の評価

Radio.co continues to impress me with…

Radio.co continues to impress me with their incredible customer service. Pete, my IT helper, was amazing in getting us to the next stop on our custom app.

2022年3月28日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi PJ,

Happy to help. Fingers crossed for your app 🤞

All the best,
Radio.co

5つ星のうち5の評価

James

James, No one like Radio.Co better than
Piperpeachradio/ and soon Piperpeachradio ESP .. saying that we would love a way to call
Anytime and speak to someone.

Best reguards Aaron

2022年3月25日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Aaron,

Glad to have you with us 🤗

Technical phone support is offered on your plan. So if you want to chat over the phone, then reach out to support and we'll get you booked in at help@radio.co.

All the best,
Radio.co

5つ星のうち5の評価

Good day

Good day Radio.Co, as I become more and more familiar with radio.co, so far, so good, Im excited and I really hope that I have found a permanent home for my internet radio show ' Urban Vibes Radio 1 ' Feel The Vibe, Feel The Bass ' Thank You for the opportunity. I am grateful.
I appreciate your service and platform, I'm very much looking forward to realizing and achieving all my goals and dreams are pretty simple and I believe attainable.
With God's Blessings my goal is to have the biggest and hottest R&B, 80's / 90's Classics, Old School Hip Hop, Reggae, House, Freestyle & Stand Up Comedy Show on Internet Radio.

2022年3月21日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Michael,

Happy you found a home 🏡

All the best,
Radio.co

5つ星のうち5の評価

Very Easy To Use For Live Broadcasting

The system is quite simple to set up for those using a typical outboard mixer connected to source devices for a live broadcast. I have used radio.co for years on a station paid by one of my listeners but that station would not connect so I decided to create my own station (about time, right?). Instead of trying to connect my b.u.t.t. app to the new station, I decided to try the radio.co broadcaster tool and it works very well "out of the box" without having to fuss with ports and passwords and such.

The one issue I had was getting an infinite loop as I use 3 computers with my show and the broadcast computer I could not use for any playback as I had the "listen" feature on (home page) without realizing it. It is in the upper left corner, you need to have that set to stop/pause (NOT play) in order to avoid the looping issue I had encountered. Other than that, it is a wonderful tool to use for a live broadcast.

ONE NOTE: You do NOT need to have your radio.co home page open to broadcast! If you set up your station for "always live", just open up your broadcast icon, connect and you are live.

As I don't need the pre-recorded scheduling part of the program, I cannot comment on how it functions as I have never used it. I turn on the broadcast tool, it connects, and I am live to my listeners, it's that easy.
All of my music and microphone sources are routed through a Yamaha MG12XU audio mixer producing the live final mix that goes out over radio.co.

I prefer the "magic of radio" over live video streaming for a few reasons: 1) It requires far less bandwidth on both ends, 2) listeners are able to open their minds and imagination and interpret the broadcast in their own way as opposed to watching a video that gives them no alternative way to intrepret the show. A good radio broadcast will "paint a visual picture" for those who may not be able to view streaming video too.

2022年3月19日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Tim,

Glad to have you onboard :D

And quite the journey you've had so far.

All the best,
Radio.co

5つ星のうち5の評価

Excited to get going...

24 hours in... Excited to get going... and I'm starting the setup of playlists and schedules. Simple to use, easy interface to get around. Mind you, I've watched most of the support videos and feel ready to go. The team are on hand to help when I'm not quite sure.

2022年3月9日
自発的なレビュー
Radio.co ロゴ

Radio.co からの回答

Hi Neil,

Always here to lend a hand ✋

All the best,
Radio.co

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