Logan Baker guided me through my first refinance experience with knowledge and patience. I filled out the online application with very little expectations and Logan called me the next morning to talk... ãã£ãšèŠã
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I asked AI the best company to apply for refinance & RateGenius came up. Working with them made the process easier then expected. I will refer others to them. Thanks again for all your hard work i... ãã£ãšèŠã
Matthew was very informative and helpful throughout the entire process. He was definitely helpful with a complicated situation of removing an old co signer who lives in another state. Great work! Frie... ãã£ãšèŠã
Overall experience was quick and great, Crystal did a great jobs making sure I understood everything and answered any concerns I had. She also kept me updated on the process so I wasn't concerned on i... ãã£ãšèŠã
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Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
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9300 United Drive, Suite 180, 78758, Austin, ç±³åœ
- 866-728-3436 Ext: 411
- service@rategenius.com
- rategenius.com
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Easy loan process
I was fortunate to have my application put in the hands of Alex Obenland. From the very beginning he guided me step by step through the process. He asked for the paperwork needed, and he was off and running. He worked tirelessly and endlessly to make sure I didn't have to. Thanks Rate genius for making some things simple again.
Amazing Service and even better Loan Specialist
Graham went beyond the customer service I have ever experienced. Graham was patient with me during this whole process. He took the time to make sure I understood the documents I was signing. Graham was understanding when it came to questions I had and took the time to answer them. If anyone ever gets lucky enough to work with him you will not be disappointed.
The process was not overwhelming and fairly quick especially working with someone as dedicated to the customer as Graham. The experience in a whole has been great thus far! Thank you for all your help Graham. You are a great Loan Specialist!!
Dimitri was very helpful when I wasâŠ
Dimitri was very helpful when I was refinancing my jeep. 10/10 communication
They help me lower my payment as muchâŠ
They help me lower my payment as much as they could.
Process extremely stress-free
Process extremely stress-free, agent was transparent and answered all of my concerns and stayed in contact with me from the beginning process to the end. They have a new system in place that makes signing for wet signatures easier without having to go out and get a notary and mailing documents back. Very pleased with the level of service provided by Jacob who was my agent during my refinance process.
She's Simply the best!
Carene was absolutely the best! She is the epitome of customer service. I feel like she was really looking out for me. Even on days when I was super busy and aggravated and I failed to have patience Carene was calm,understanding, supportive, helpful, and so professional. I would not want to deal with any other person she made everything so easy for me. She deserves a raise. Carene it was a pleasure you're a doll thank you for all you do. I wish nothing but good things for you.
The experience with Rategenius âŠ
The experience with Rategenius establishing a refinanced loan was very straight forward and relatively simple to accomplish. The process went as smooth as it possibly could and great on the two way communications. I would highly recommend them for this service.
Daniel was amazing he kept everythingâŠ
Daniel was amazing he kept everything rolling
A warning to potential customers
Patrick did his job. He was professional, informative, and competent. As far as the company goes here is a warning to potential customers. My wife and I have excellent credit together. We clicked on the offer of $315.00 a month for 84 months but we were offered $388.00 a month for 72 months. Take it or leave it. Bait and switch without the pressure.
Logan was great at walking me throughâŠ
Logan was great at walking me through everything, made it easy considering I am not very good with online things.
Customer service was phenomenal
Customer service was phenomenal. Nikole was awesome!

Rategenius ããã®åç
Mick was great & so was rate genius
Mick was great! He made the process so quick, easy, no stress, and he was very quick to communicate. We would recommend anyone to rate genius and Mick.

Rategenius ããã®åç
They refinanced my auto loan andâŠ
They refinanced my auto loan and offered me a better interest rate and lower my monthly payment. Everything was super fast and smooth. Thanks Paul

Rategenius ããã®åç
Extremely helpful
They handled everything with ease and have me set up to pay less a month AND skip a month payment to get my finances in order. The entire team was wonderful and on top of things for me.

Rategenius ããã®åç
Process was fast and simple
Process was fast and simple, got a great new payment and an additional warranty coverage, Highly satisfied, thanks, Mario Chacon

Rategenius ããã®åç
They were fast and was very accurateâŠ
They were fast and was very accurate with my refinance the lenders were wonderful

Rategenius ããã®åç
10/10 would recommend
Brandon was absolutely amazing through the whole process. It was painless and would recommend anyone going through RateGenius.

Rategenius ããã®åç
Mick did a great job!
Mick was my primary contact and he did a fantastic job keeping me updated on things such as taking care of paperwork via phone and text and answering my questions. I am really happy as I was able to save some money on my refinance and the process did not take long at all. Appreciated the continuous follow up! Great job!

Rategenius ããã®åç
Izzy was awesome
Izzy was awesome! Helpful, knowledgeable and answered in person every time I called with a question!

Rategenius ããã®åç
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