Raw Dog Food Company Ltd レビュー 

Raw Dog Food Company Ltd からの回答

2025年6月6日

Thank for your positive review of Raw Dog Food Company!

Thank you for highlighting that we love and feed cats too! It's wonderful to receive a review for our raw fed cats, because they deserve the very best nutrition too!

We're thrilled that your find ordering and delivery easy, convenient and prompt! Thank for you letting us know that your cats love their raw food (we just know they are healthy and happy felines!).

Many thanks for entrusting Raw Dog Food Company for your cat's raw feeding needs!

Warm regards,
Raw Dog (& CAT) Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月6日

Thank you for taking the time to leave a positive review of Raw Dog Food Company!

We're thrilled that you find ordering easy and convenient, and that our delivery timeframe is "on point". Seamless ordering and having the autonomy to select your preferred delivery day are what differentiates our service standards.

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月6日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you find ordering online easy, with prompt and timely delivery and our customer service helpful. It's really important to us that shopping online is seamless from placing your order to it arriving at your home within your preferred timeframe. We're always happy to assist whether it be ordering, product advice or raw feeding support.

Thank you for your valued feedback and entrusting Raw Dog Food Company for your dog's raw feeding needs!

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月6日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled you find our quality and variety of raw dog food, natural treats and supplements great, and that when ordering online your delivery arrives frozen within the packing insulation. We pride ourselves on our packing and delivery protocols - so thank you for highlighting!

Thank you once again for your valued feedback, and entrusting Raw Dog Food Company for your dog's raw feeding needs!

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月6日

Thank you for your positive review of Raw Dog Food Company!

Providing excellent customer service and being genuinely friendly is at the heart of all that we do! We're an approachable and sincere team who enjoys helping customers with the health and happiness of their dogs!

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月5日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you find our Nationwide delivery to your door fast, and that the customer service you have received is polite and helpful.

Thank you once again for your valued feedback!

Warm regards,
Raw Dog Food Company team

Raw Dog Food Company Ltd からの回答

2025年6月4日

Thank you for your positive review of your experience with Raw Dog Food Company!

We're thrilled that you chose to entrust us for your dog's raw feeding needs - especially as your pup is transitioning to raw! Our team understands the importance of guidance and ongoing support as you embark on your raw feeding journey. We're with you every paw step!

Many thanks once again for your valued feedback!
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月4日

Thank you for your positive review of Raw Dog Food Company!

Listening to our valued customer's needs and delivering in both word and action are the cornerstones of all that we do! Our team earnestly works towards instilling customer peace of mind. And describing all that we do as faultless, is just a huge testament to their efforts!

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月5日 に更新

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you're pleased with our product range and variety, fair pricing for quality brands and our great service!

We're so sorry that you have had challenges with online ordering! I'm going to share your comments to our IT Manager, and ask him to identify and most importantly resolve the cause of your frustrations. It's important to us that shopping online is easy and convenient, and we'll make sure that it is for you! We really want to transform that sad face to a happy one to match all the others!

*UPDATE* Thank you for taking the time to work with Dean to resolve the issues you were experiencing. We're so pleased that placing your new order was seamless (and as you perfectly stated, as it should be!). Our team places customer service at the heart of what we do, not just in word, but in action, as proven today! Again, thank you for the updated review, and for your your patience, understanding and willingness to work with us! Five stars for you too! Sincerely, thank you Megan! *UPDATE*

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Raw Dog Food Company team

Raw Dog Food Company Ltd からの回答

2025年6月4日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you find our service standards efficient, as we truly aim to make shopping for your dog's raw favourites easy and convenient.

Our team is sincerely motivated by the health, well-being and happiness of dogs, and are friendly, knowledgeable and here to support you on your raw feeding journey.

Many thanks once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月4日

Thank you for your positive review of Raw Dog Food Company!

And thank you for the love!

We're thrilled that you chose to entrust us for your dog's raw feeding needs. We value your repeat custom, and we're motivated by healthy, happy dogs, and happy, satisfied customers!

We're so pleased that you find our products and ranges good, and that your order arrives in a speedy timeframe.

We pride ourselves on our high customer service standards, and strive to make the customer journey easy, convenient and supported.

Thank you once again for your valued feedback!

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月4日

Thank you for your positive review of Raw Dog Food Company! And thank you for your valued, continued custom over the past two years!

Our team prides ourselves on our customer service, packing and delivery standards, as well as on the quality, industry approved brands and products ranges we entrust and recommend.

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your raw feeding needs.

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月4日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you are impressed by our great customer service, and that we give you the autonomy and flexibility to select your preferred delivery date when ordering online.

We pride ourselves on our product variety and quality from industry trusted and approved brands. Product choice and quality really instills peace of mind when shopping for your dog's raw favourites.

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company.

Warm regards,
Raw Dog Food Company team

Raw Dog Food Company Ltd からの回答

2025年6月2日

Thank you so much for such positive news after feeding our raw ranges to your dog!

We're thrilled that your pup is back to being happy and vibrant, and that they are loving their raw food - especially after what must have been such a worrying time for you. It must fill you with such happiness to know that your pup not only looks forward to and enjoys their mealtimes, but that they have a spring back in their overall well-being.

We really appreciate your valued feedback, and that your pup is a testament to the transformational benefits of feeding natural, whole food!

With thanks,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月2日 に更新

Thank you for taking the time to review your online shopping experience at Raw Dog Food Company, and for entrusting us with your dog's raw feeding needs!

We're really pleased that you find our new website easier and more convenient when placing your order.

Thank you once again for your valued feedback.
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月2日

Thank you for your positive review of your experience with Raw Dog Food Company!

We're thrilled that your dog loves their raw food, and that you find our ranges great, affordable and of excellent quality. We really pride ourselves on our variety of trusted, quality ranges that suit every budget.

Most importantly, we absolutely love knowing that your dog is happy! After all, we consider ourselves the home of healthy and happy dogs!

We really appreciate your valued feedback!
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月2日

Thank you for taking the time to write of your positive experience with Raw Dog Food Company!

We're thrilled that you are pleased with the quality and variety of our raw ranges, as well as with the high standards of our packing and delivery. We truly pride ourselves on our trusted, reliable and consistent service.

Thank you once again for your valued feedback.
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年6月2日

Thank you for your positive review of your experience with Raw Dog Food Company!

We're thrilled that you find our service and order standards consistent and reliable. We pride ourselves on our attention to detail, and providing a trusted delivery service to your home.

Thank you for your continued custom, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

With thanks,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年5月7日

Dear Leon,

A massive thank you, and a huge virtual hug for your brilliant review of your experience using our Norwich Click & Collect! Your kind words absolutely made a cloudy Wednesday so much brighter!

We absolutely love all the doggy puns, but most of all love that you describe our team as going above and beyond in customer service and having pawtastic knowledge! These are two areas we really do pride ourselves on.

The team totally forgives you for leaving your order to the last minute! We're a thoughtful, flexible bunch, who understand that sometimes life is like that, but our dogs must have their rawness, no matter what!

We're thrilled you're happy with our variety and ranges, competitive pricing, as well as the different services we offer, from Nationwide delivery, Click & Collect and in store shopping.

The team genuinely appreciates your paw-sitive review, and we feel like we're the lucky ones as you chose to entrust Raw Dog Food Company for your dog's health and happiness!

We look forward to seeing you in store again soon!

Warm regards,
Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2025年4月29日

Good Morning Suzanne,

Thank you for your positive review!

We're sincerely happy that you were able to discover a new protein for your dogs that was not only a tasty, massive hit, but importantly, helped address allergies and sensitivities.

Novel or exotic proteins, like kangaroo, are ideal for dogs who are both fussy eaters and for those dogs who have sensitivities to traditional proteins. There's also rabbit with fur, exotic meaty minces, as well as all protein treats such as ostrich, sea bass, goat and your dog's current favourite, kangaroo!

Thank you for taking the time to write about the positive experience you have had feeding raw. Enjoy your happy and healthy dogs!

Should you require raw feeding support or product advice specific to the needs of your dogs, please call or email - we're always happy to help!

Warm regards,
Raw Dog Food Company Team